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2 results for Order Entry Specialist in Framingham, MA
- Oxford, MA
- onsite
- Permanent / Full Time
- 50000 - 55000 USD / Yearly
- <p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
- 2026-10-14T00:00:00Z
- Peabody, MA
- remote
- Temporary / Contract
- 25 - 29 USD / Hourly
- We are looking for an Accounts Receivable Specialist to support financial operations for a long-term contract opportunity in Peabody, Massachusetts. This role focuses on maintaining accurate receivables activity, applying incoming payments, and coordinating with customers to resolve outstanding balances. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage billing and cash activity in a fast-paced environment.<br><br>Responsibilities:<br>• Process customer invoices and maintain accurate accounts receivable records to support timely payment activity.<br>• Apply incoming payments to the appropriate accounts and research discrepancies to ensure cash is posted correctly.<br>• Monitor open balances, follow up with commercial customers, and manage collection efforts with close attention to detail.<br>• Review daily cash activity and reconcile transactions to keep account information current and accurate.<br>• Investigate billing questions, resolve account issues, and partner with internal teams to address payment-related concerns.<br>• Prepare receivables reports and communicate account status updates to support informed financial decision-making.
- 2026-10-20T00:00:00Z