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5 results for Customer Service Representative in Fort Worth, TX

Customer Service Representative

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Coppell, Texas in a contract-to-permanent capacity. This position is ideal for someone who enjoys helping customers, managing order-related requests, and working in a fast-paced service environment. The role focuses on delivering responsive support, maintaining accurate records, and coordinating with internal teams to ensure timely resolution of customer needs. Responsibilities: • Manage inbound customer interactions by phone and email, providing clear updates on orders, pricing, returns, product availability, and backordered items. • Enter and process customer orders with close attention to accuracy, timing, and documentation requirements. • Record customer communications, actions taken, and follow-up details thoroughly to maintain complete and reliable account information. • Partner with warehouse and internal support teams to address special requests, urgent shipments, order changes, and delivery discrepancies. • Coordinate directly with clients on allocation matters and the release of backordered products. • Monitor personal performance against service expectations such as schedule adherence, call quality, attendance, and efficiency metrics. • Identify sensitive or complex customer concerns and elevate them to the appropriate management contact in a thorough manner. • Support additional service and administrative tasks as needed to help the team meet daily operational goals.
2026-04-24T00:00:00Z

Customer service agent

Coppell, TX
onsite
Temporary / Contract
18 - 20 USD / Hourly
About the RoleWe’re seeking a Bilingual Customer Service Agent to support customers in both English and Spanish. This role focuses on delivering exceptional service, resolving inquiries efficiently, and maintaining a positive customer experience across phone, email, and/or chat channels.Key Responsibilities<ul><li>Respond to customer inquiries in English and Spanish via phone, email, and chat</li><li>Resolve issues related to accounts, orders, billing, or general support</li><li>Accurately document interactions in CRM or ticketing systems</li><li>Follow established processes while meeting service-level expectations</li><li>Escalate complex issues as needed and ensure timely follow-up</li></ul>
2026-04-15T00:00:00Z

Bilingual Customer Service Agent

Arlington, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
2026-04-22T00:00:00Z

Client Success Consultant

Hurst, TX
onsite
Temporary / Contract
62 - 68 USD / Hourly
We are looking for a skilled Client Success Consultant to join our team. In this role, you will work with proprietary software, ensuring seamless installation and integration within client environments. This position requires both technical expertise and excellent communication skills to provide exceptional customer support and troubleshooting services. Located in Hurst, Texas, this role offers an exciting opportunity to work in IT services while expanding your technical knowledge. Responsibilities:• Experience working with a SaaS product • Experience executing client presentations and demos of a SaaS Product • Install and configure proprietary software on servers, ensuring proper functionality within network environments.• Troubleshoot and resolve technical issues related to software installation, configuration, and performance.• Navigate and manage Server 2012/2016 environments, including configuration and administration tasks.• Assess network topology to determine optimal software integration and connectivity.• Collaborate with clients to address their technical concerns and provide excellent customer service.• Generate reports using tools such as Power BI to support data-driven decision-making.• Learn and apply knowledge of proprietary software to deliver effective solutions.• Work closely with technical teams to ensure seamless product deployment and client satisfaction.
2026-04-20T00:00:00Z

Customer Success Consultant (Pre-Sales)

Grapevine, TX
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sales) to join our team on a long-term contract basis. Based in Grapevine, Texas, this role is pivotal in driving sales performance while fostering strong, lasting relationships with customers and partners. The ideal candidate will act as a strategic advisor, ensuring seamless adoption, retention, and growth of our solutions. Responsibilities: • Develop and implement sales strategies to achieve regional growth and exceed sales targets. • Build and maintain strong relationships with partners, providing training and support to enable effective solution selling. • Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept. • Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products. • Identify new sales opportunities and expand market presence by cultivating new channels and partnerships. • Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence. • Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition. • Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights. • Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives. • Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement.
2026-04-17T00:00:00Z