Add your latest resume to match with open positions.
2 results for Customer Service Representative in Fort Worth, TX
- Fort Worth, TX
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry.<br><br>Responsibilities:<br>• Enter customer and order information accurately into company systems while maintaining organized records<br>• Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability<br>• Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule<br>• Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs<br>• Review order details carefully and address issues related to documentation, quantities, or delivery information<br>• Communicate with team members to keep workflow moving efficiently in a busy distribution setting<br>• Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
- 2026-06-10T00:00:00Z
- Coppell, TX
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests.<br>• Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent.<br>• Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information.<br>• Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries.<br>• Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs.<br>• Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance.<br>• Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
- 2026-06-09T00:00:00Z