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2 results for Customer Service Representative in Fort Worth, TX
- Fort Worth, TX
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced operation in Texas. This contract opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and working closely with both office and warehouse teams. You will contribute to the coordination of product shipments and customer orders in a lively manufacturing and distribution environment.<br><br>Responsibilities:<br>• Enter customer orders and shipment details into internal systems with a high level of accuracy.<br>• Respond to customer questions regarding orders, delivery status, and product-related requests in a clear and helpful manner.<br>• Coordinate with warehouse personnel and office staff to help ensure timely processing and shipment of products.<br>• Monitor order activity and follow up on discrepancies, delays, or documentation issues to keep transactions on track.<br>• Communicate updates clearly across teams to support smooth daily operations between the office and shipping floor.<br>• Review records for completeness and maintain organized customer and order information.<br>• Assist with resolving service concerns by identifying issues quickly and helping move solutions forward.
- 2026-09-10T00:00:00Z
- Coppell, TX
- onsite
- Temporary to Hire
- 20.9 - 24.2 USD / Hourly
- We are looking for a Call Center Specialist to support homeowners in Texas who are seeking guidance with mortgage assistance options. This contract opportunity is ideal for someone who combines empathy, clear communication, and strong attention to detail in a high-volume customer service setting. In this role, you will help customers understand available solutions, gather needed information, and maintain accurate records throughout each interaction. Success in this position requires professionalism, reliability, and the ability to handle sensitive conversations with care.<br><br>Responsibilities:<br>• Respond to incoming calls from homeowners requesting support related to mortgage assistance programs.<br>• Guide customers through available loss mitigation solutions and clearly outline required next steps.<br>• Review account details and enter thorough, accurate notes following each customer interaction.<br>• Request, receive, and confirm documents needed to evaluate assistance options.<br>• Deliver thoughtful and respectful service during emotionally sensitive financial discussions.<br>• Manage a steady workload in a fast-paced call center environment while maintaining quality standards.<br>• Follow established procedures during onboarding and daily operations to ensure compliance and consistency.<br>• Contribute to this contract assignment by demonstrating dependable attendance and strong overall performance.
- 2026-09-11T00:00:00Z