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2 results for Customer Service Manager in Fort Worth, TX
- Fort Worth, TX
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry.<br><br>Responsibilities:<br>• Enter customer and order information accurately into company systems while maintaining organized records<br>• Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability<br>• Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule<br>• Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs<br>• Review order details carefully and address issues related to documentation, quantities, or delivery information<br>• Communicate with team members to keep workflow moving efficiently in a busy distribution setting<br>• Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
- 2026-05-21T00:00:00Z
- Fort Worth, TX
- onsite
- Temporary to Hire
- 22.8 - 26.4 USD / Hourly
- We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work.<br><br>Responsibilities:<br>• Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time.<br>• Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation.<br>• Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current.<br>• Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned.<br>• Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action.<br>• Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed.<br>• Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management.<br>• Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution.<br>• Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment.
- 2026-05-18T00:00:00Z