<p><strong>**Work Schedule: Part-time (24 hours/ 3 days/week) ; schedule is flexible dependent on best schedule for the individual**</strong></p><p><br></p><p>Our client is seeking a proactive, detail-oriented Part-Time IT Technician to provide support across Windows and iOS devices—including PCs, laptops, and iPads—in a dynamic food manufacturing environment. You will be responsible for imaging systems using SCCM and assisting end-users with Microsoft 365 (M365) applications such as Outlook, Teams, and OneDrive. This hands-on role requires a blend of technical skill, customer service focus, and adaptability to rapidly evolving workplace technology needs.</p><p><br></p><ul><li>Provide Tier 1 and Tier 2 support for Windows and iOS devices, troubleshooting hardware and software issues for desktops, laptops, and iPads.</li><li>Image PCs and laptops using SCCM; manage device deployment and recovery processes.</li><li>Deliver prompt and effective support for Microsoft 365 applications (including Outlook, Teams, and OneDrive) and resolve common user issues.</li><li>Set up and configure new equipment, including system updates and device enrollment in corporate systems.</li><li>Document incidents, service requests, and resolutions in the help desk system.</li><li>Collaborate closely with internal IT teams, production staff, and third-party vendors as needed.</li><li>Perform routine IT maintenance, monitor system health, and escalate complex problems per standard procedures.</li></ul><p><br></p>

<p><strong>**Work Schedule: Part-time (24 hours/ 3 days/week) ; schedule is flexible dependent on best schedule for the individual**</strong></p><p><br></p><ul><li>Proven experience supporting Windows and iOS devices in an end-user environment.</li><li>Hands-on expertise with SCCM for imaging PCs and laptops.</li><li>Strong knowledge of Microsoft 365 (especially Outlook) and general application troubleshooting.</li><li>Excellent communication and interpersonal skills for interacting with non-technical staff.</li><li>Strong organizational skills, attention to detail, and the ability to manage priorities effectively.</li><li>Ability to work independently and adapt to a fast-paced manufacturing setting.</li></ul><p><br></p>

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