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8 results for Customer Service Manager in Fort Lauderdale, FL

Customer Service Representative

Boca Raton, FL
remote
Temporary / Contract
15.675 - 18.15 USD / Hourly
We are looking for a Customer Service Representative to support a healthcare outreach initiative in Boca Raton, Florida. This Contract position focuses on connecting with eligible members through high-volume outbound calling, helping them understand available program benefits, and assisting with appointment scheduling within a time-sensitive campaign. The role is primarily remote and suits someone who communicates clearly, follows established scripts accurately, and maintains thorough records of each interaction. Responsibilities:• Place a high volume of outbound calls each day to contact eligible individuals and explain available healthcare program opportunities.• Use approved talking points to guide conversations, answer basic questions, and encourage members to schedule appointments when appropriate.• Leave clear voicemail messages when live contact is not made and complete timely follow-up documentation for each outreach attempt.• Record call outcomes, update customer information, and maintain accurate notes in the appropriate systems.• Coordinate appointment scheduling for interested participants during the active campaign period.• Handle occasional inbound inquiries related to outreach efforts and provide courteous, service-focused support.• Retrieve company-issued equipment at the start of the assignment and return it at the conclusion of the engagement.• Visit the designated office for equipment troubleshooting when technical issues cannot be resolved remotely.
2026-05-21T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-05-13T00:00:00Z

Client Services Associate

Palm Beach, FL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! Responsibilities:• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.
2026-04-29T00:00:00Z

Client Solutions Manager (Marketing and Creative)

Fort Lauderdale, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-04-22T00:00:00Z

Client Solutions Manager (Technology)

Fort Lauderdale, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-04-22T00:00:00Z

Account Manager

Miami, FL
remote
Permanent / Full Time
110000 - 115000 USD / Yearly
We are looking for a dedicated Account Manager to oversee strategic commercial relationships and drive business performance with leading grocery retailers and distributors in Medley, Florida. This role involves managing partnerships with prominent organizations, executing joint business plans, and implementing strategies that ensure mutual growth and success. Ideal candidates will possess strong negotiation skills, analytical abilities, and a passion for fostering long-term client relationships. Responsibilities: • Develop and maintain strong relationships with national and regional grocery retailers and distributors. • Lead joint business planning initiatives, including promotional strategies, growth objectives, and quarterly reviews. • Negotiate pricing, assortments, promotions, and trade terms to maximize business opportunities. • Utilize syndicated and retailer data to guide strategic decisions, forecast trends, and evaluate performance. • Collaborate with partners to implement category growth initiatives and drive sales. • Conduct regular business reviews to assess progress and identify areas for improvement. • Travel up to 30% to client headquarters, key markets, and industry trade events. • Manage promotional planning and execution to align with retailer systems and objectives. • Represent the company at trade shows and industry events to expand networking opportunities.
2026-05-20T00:00:00Z

Bilingual Spanish Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-05-15T00:00:00Z