<p>We are a fast-growing, tech-driven organization leveraging artificial intelligence to create smarter solutions for our clients. Our mission is to deliver cutting-edge technology with an exceptional customer experience. We’re seeking a passionate and data-driven Customer Success Manager to lead our client engagement and support operations. THIS WILL BE A FULLY IN OFFICE ROLE IN BRICKELL IN MIAMI, FLORIDA. </p><p><br></p><p>Position Overview</p><p>The Customer Success Manager (CSM) will be responsible for ensuring customers achieve maximum value from our AI-driven products and services. This role requires a strong understanding of client lifecycle management, ticketing systems, and performance metrics. The ideal candidate will be a natural problem solver who enjoys optimizing processes, mentoring a team, and creating a customer-first culture.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and manage the Customer Success and Support teams to ensure customer satisfaction and retention.</li><li>Implement and oversee ticketing systems (such as Zendesk, Jira, Salesforce, or similar platforms) for issue tracking and resolution.</li><li>Develop and maintain customer success playbooks, training materials, and performance dashboards.</li><li>Monitor team KPIs including response time, resolution rate, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li><li>Collaborate cross-functionally with product, engineering, and sales teams to escalate customer feedback and improve product performance.</li><li>Conduct regular business reviews with key clients to ensure their objectives are being met.</li><li>Coach and mentor team members to improve efficiency, technical knowledge, and customer engagement skills.</li><li>Identify opportunities for upselling or expanding client use of products based on usage data and feedback.</li></ul><p><strong>Qualified candidates please apply and reach out to STEFANIE FURNISS at 786-897-7903</strong></p>
<p><strong>Job Summary</strong></p><p>Our <strong>Talent Managers</strong> work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.</p><p><br></p>
<p>We’re seeking a compassionate and organized Client Services Representative. This role is ideal for someone who enjoys helping others and can guide clients through available programs, resources, and services with care and professionalism.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Serve as the main point of contact for clients seeking assistance or information on available programs</li><li>Conduct intake interviews and assess client needs to determine eligibility for services</li><li>Provide referrals to community resources and coordinate follow-up support</li><li>Maintain accurate client records and case documentation</li><li>Collaborate with staff and community partners to ensure seamless service delivery</li><li>Assist with outreach and community engagement initiatives</li></ul>
<p>We’re seeking a friendly and dependable Property Ambassador to join our team at $16 per hour for a short-term, 3-day assignment. This role is perfect for someone who enjoys interacting with residents, creating a welcoming environment, and supporting daily property operations with professionalism and care.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Greet and assist residents, visitors, and vendors in a courteous, professional manner</li><li>Support property management with administrative tasks such as filing, data entry, and scheduling maintenance requests</li><li>Conduct daily walk-throughs to ensure common areas are clean, safe, and well-maintained</li><li>Help coordinate resident activities, community events, and announcements</li><li>Respond to resident inquiries and follow up to ensure satisfaction</li><li>Monitor and report maintenance or safety issues promptly</li></ul><p><br></p><p><br></p>
<p><strong>Robert Half is partnering with a well-established company in Miami that’s looking for a Bilingual Customer Service Representative to join their growing team. The ideal candidate is professional, people-oriented, and passionate about providing excellent customer support in both English and Spanish.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer high-volume inbound calls and respond to customer inquiries in a friendly and efficient manner.</li><li>Provide accurate information regarding products, services, and account details.</li><li>Document customer interactions and follow up to ensure resolution.</li><li>Handle order processing, account updates, and general administrative support.</li><li>Communicate with internal departments to resolve customer concerns promptly.</li><li>Maintain a positive and professional attitude with every interaction.</li></ul><p><br></p>
<p>We’re seeking a Customer Service Representative to join a growing and professional team. This position is ideal for someone who enjoys helping others, communicates clearly, and thrives in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer calls and emails promptly and professionally</li><li>Process orders, update account information, and resolve issues efficiently</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain accurate records and documentation of all customer interactions</li><li>Assist with general administrative support when needed</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled and motivated Bank Manager to lead a dynamic branch team in our West Palm Beach market. This role requires a strong focus on team development, community engagement, and operational excellence to drive growth and maintain high standards of service. The ideal candidate will possess a proven track record in banking operations and demonstrate leadership qualities that foster collaboration and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain a cohesive and well-trained team that meets branch demands while fostering a culture of respect and relationship-building.</p><p>• Guide and mentor team members to identify cross-selling opportunities and enhance customer service.</p><p>• Ensure adherence to policies and procedures by completing administrative tasks, reports, and compliance requirements accurately and on time.</p><p>• Spend equal time within the branch and in the community to establish and nurture business relationships, representing the Credit Union professionally.</p><p>• Manage recruitment, onboarding, and training processes to ensure team members perform to expectations and schedules are maintained.</p><p>• Conduct performance evaluations and disciplinary actions within established guidelines, including documentation for terminations.</p><p>• Collaborate on the development of the annual branch budget and action plans to achieve growth and financial stability.</p><p>• Monitor branch performance metrics, address unsatisfactory results, and implement strategies for improvement.</p><p>• Partner with other departments to build and maintain business relationships that generate new opportunities and support community engagement.</p><p>• Oversee branch operations, ensuring compliance with policies, regulations, and safety protocols while maintaining the facility and grounds.</p>
We are looking for a detail-oriented Account Specialist to join our team in Miami, Florida. In this role, you will provide comprehensive account management support to a variety of customers, including business, commercial, industrial, national, and government clients. This is a long-term contract position, ideal for professionals with a strong background in customer service, claims processing, and accounts receivable functions.<br><br>Responsibilities:<br>• Manage customer accounts by addressing requests, resolving complaints, and ensuring satisfaction.<br>• Collaborate with vendor partners and internal teams to resolve customer issues effectively.<br>• Process claims and contractor invoices with accuracy and efficiency.<br>• Handle customer enrollment, billing tasks, and fulfillment operations.<br>• Maintain strong relationships with customers to support account retention and growth.<br>• Monitor revenue recovery processes and ensure timely resolutions.<br>• Provide detailed reporting and analysis of account activities to management.<br>• Ensure compliance with company policies and procedures in all account-related tasks.<br>• Identify opportunities for process improvements and implement solutions to enhance service quality.
<p>Our <strong>Talent Managers</strong> work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in accounting and finance departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled accounting and finance professionals with clients’ projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half’s presence in the local business community.</p><p><br></p>
<p>We are seeking an experienced AR Manager who will lead our accounts receivable operations, ensure efficient collection and billing processes, maintain strong customer relationships, and produce accurate aged receivables and reporting. This role will partner with Finance, Credit, and Operations teams and drive process improvements in a high‐visibility finance function.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full AR lifecycle: invoicing/billing, cash application, aging review, collection efforts, credit memos/adjustments.</li><li>Monitor and report on AR aging, days sales outstanding (DSO), write‐offs, and collection metrics; escalate issues and drive remediation.</li><li>Lead/distribute responsibilities among AR staff; coach, mentor, and ensure team meets targets.</li><li>Collaborate with Sales, Customer Service and Operations to resolve disputes, identify root causes of late payments and implement process improvements.</li><li>Execute month-end and quarter-end close tasks related to receivables: reconciliations, provision for uncollectible accounts, reporting to Finance leadership.</li><li>Assist with audit support, documentation of controls, and compliance with accounting policies.</li><li>Implement system enhancements, automation initiatives or workflow improvements to increase efficiency, accuracy and cash collections.</li><li>Maintain and improve policies for credit, collections and billing in alignment with corporate standards.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled and adaptable Bilingual Spanish Customer Service Representative to join our team in Delray Beach, Florida. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and efficiently manage multiple responsibilities while maintaining a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Communicate clearly and effectively in both English and Spanish.</p><p>• Learn and adhere to company processes to ensure accurate and timely support.</p><p>• Manage and organize daily tasks and responsibilities in a fast-paced environment.</p><p>• Follow up on accounts and documents, ensuring all necessary actions are taken to resolve issues.</p><p>• Handle sensitive documents, both electronic and physical, with accuracy and confidentiality.</p><p>• Schedule and coordinate account follow-ups to meet deadlines and address customer needs.</p><p>• Present information and respond to questions from customers and management in a detail-oriented manner.</p><p>• Exhibit flexibility and adaptability to meet changing priorities and requirements.</p><p>• Maintain a cooperative and polite attitude while addressing customer inquiries and concerns</p>
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. In this Contract-to-permanent role, you will focus on managing customer accounts, ensuring timely collections, and maintaining excellent customer relationships. This position requires collaboration with internal teams and provides opportunities to contribute to process improvements while achieving organizational goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up diligently on overdue invoices to ensure timely collections.<br>• Investigate and resolve customer disputes, payment discrepancies, and complaints in a detail-oriented and timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues and maintain smooth operations.<br>• Build and nurture positive relationships with key customers to foster trust and communication.<br>• Maintain accurate and up-to-date customer account records, documenting all collection activities.<br>• Identify and escalate high-risk accounts or uncollectable debts to management for further action.<br>• Review accounts daily to assess order release decisions and ensure compliance with credit policies.<br>• Monitor customer credit limits and recommend adjustments when necessary to minimize financial risk.<br>• Participate in month-end and quarter-end activities, ensuring all accounts are accurately reconciled.<br>• Support management with various projects and contribute to service improvement initiatives as needed.
Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
<p>As a <strong>Recruiting Specialist, </strong>your responsibilities will include:</p><ul><li>Recruiting, interviewing and placing administrative and customer support professionals in full time – direct hire positions with our clients.</li><li>Providing the highest quality customer service to candidates.</li><li>Providing consistent communication and career guidance to candidates.</li><li>Participating in industry trade association and networking events to increase our presence within the local business community.</li><li>Strategizing with teammates to accomplish weekly business growth goals.</li></ul><p><strong> </strong></p><p><br></p><p><br></p>
We are looking for a dedicated HR Assistant to join our team in Boca Raton, Florida. This position is a long-term contract role, offering an excellent opportunity to work in a dynamic and fast-paced environment. The role involves handling employee inquiries, providing guidance on HR systems, and ensuring compliance with company policies while delivering exceptional service.<br><br>Responsibilities:<br>• Respond to employee and manager inquiries through calls, chats, and other communication channels with professionalism and efficiency.<br>• Process daily HR transactions using Workday and other systems, ensuring accuracy and timeliness.<br>• Provide detailed and accurate case management documentation for all interactions in the system.<br>• Maintain confidentiality and protect sensitive employee and company information in alignment with legal and organizational standards.<br>• Escalate complex issues to higher-tier HR specialists or managers as needed.<br>• Offer guidance and support for HR systems such as Workday and Kronos.<br>• Monitor service level agreements and key performance indicators to ensure operational goals are met.<br>• Identify opportunities for process improvements and communicate trends to leadership.<br>• Build positive relationships with colleagues, managers, and stakeholders to foster collaboration.<br>• Assist in enhancing communication strategies and operational efficiency within the HR team.
We are looking for a skilled Communication Specialist to join our team in Juno Beach, Florida. In this long-term contract role, you will play a pivotal part in developing and executing communication strategies that align with business objectives. Your expertise in crafting compelling messages and utilizing analytics will be essential in delivering impactful campaigns and fostering effective collaboration with clients and stakeholders.<br><br>Responsibilities:<br>• Develop and implement comprehensive communication plans to support organizational goals and initiatives.<br>• Create and refine content for various channels to ensure alignment with brand voice and audience engagement.<br>• Coordinate project timelines, deliverables, and approvals to maintain seamless campaign execution.<br>• Collaborate with internal teams and external vendors to ensure consistent and high-quality branding.<br>• Monitor and analyze campaign performance metrics to identify opportunities for improvement and optimize results.<br>• Utilize AI and automation tools to enhance content creation, streamline processes, and improve efficiency.<br>• Conduct market research and analytics to inform communication strategies and key messaging.<br>• Maintain strong relationships with clients and colleagues, ensuring open and effective communication.<br>• Execute tasks with precision and organization, adhering to established processes and deadlines.<br>• Provide support for other marketing and communication functions as required.
<p>We are looking for a dedicated Client Services Representative to join our team in Miami, Florida. In this role, you will play a vital part in managing high-net-worth client accounts, ensuring seamless financial operations, and delivering exceptional service. The ideal candidate is bilingual in Spanish and English, has a strong background in wealth management, and excels in handling complex financial transactions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage client accounts, ensuring accuracy and timeliness in all transactions.</p><p>• Process money movements, including credit card transfers and account transactions, with precision.</p><p>• Facilitate the setup and management of new client accounts while adhering to compliance standards.</p><p>• Handle password resets and maintain secure access for client accounts.</p><p>• Prepare and verify documentation, ensuring all reporting aligns with regulatory compliance.</p><p>• Act as a liaison between clients and legal or financial teams, ensuring effective communication.</p><p>• Provide support for estate and trust-related matters, offering tailored solutions.</p><p>• Maintain strong relationships with high-net-worth clients by addressing their unique needs and concerns.</p><p>• Collaborate with internal teams to enhance service delivery and operational efficiency.</p><p>*Ensure compliance and manage W-8 forms processes</p><p>*Expense and Regulatory coordination</p><p>*Oversee and track trade blotter and ensure proper archiving</p><p> </p><p>If you are interested in hearing more about this role, please call me Janet 786-393-4588 or email janet.silva@roberthalfcom</p>
We are looking for a detail-oriented and proactive Contract Administrator II to join our team on a long-term contract basis in New York, New York. This position requires a strong background in business analysis and the ability to manage complex contractual processes effectively. You will play a key role in ensuring compliance, supporting operational planning, and contributing to financial and administrative tasks.<br><br>Responsibilities:<br>• Manage and monitor contracts to ensure compliance with regulations and organizational standards.<br>• Prepare and review financial documents, including purchase orders and payment processing reports.<br>• Collaborate with internal teams and suppliers to coordinate deliveries and component selections.<br>• Utilize SAP R/3 to track operations, report progress, and maintain accurate records.<br>• Develop and implement collection processes to streamline paperwork and ensure timely payments.<br>• Provide training and guidance to team members on compliance and operational procedures.<br>• Analyze data to perform ad hoc financial tasks and generate insightful reports.<br>• Engage in planning activities to support organizational goals and improve efficiency.<br>• Ensure proper specification and engineering documentation for contracts.<br>• Maintain effective communication and leadership to drive successful project outcomes.
<p>We are looking for a dynamic Sales Specialist to join our team in Boca Raton, Florida. In this role, you will play a pivotal part in engaging with clients to ensure satisfaction with subscription services, address inquiries, and drive retention efforts. This position offers an exciting opportunity to contribute to a thriving organization that has experienced significant growth in the market.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer interactions to address inquiries and ensure satisfaction with subscription services.</p><p>• Provide solutions to clients seeking to cancel or modify their services, utilizing strong communication and negotiation skills.</p><p>• Drive subscription retention and upsell opportunities through a consultative approach.</p><p>• Collaborate with team members to meet or exceed monthly sales and performance targets.</p><p>• Manage client correspondence effectively via email and phone, ensuring timely responses and resolutions.</p><p>• Utilize multiple browser applications and tools to track customer interactions and manage subscription data.</p><p>• Troubleshoot connectivity issues and provide technical support related to subscription services.</p><p>• Develop strong relationships with clients across the U.S., including California and Hawaii, to foster loyalty and trust.</p><p>• Maintain detailed records of customer interactions and ensure compliance with company policies.</p><p>• Participate in training sessions to stay updated on product offerings and industry trends.</p>
<p><strong>We are seeking a detail-oriented Printing and Mail Clerk to join our team in Miami Gardens, Florida. In this role, you will be responsible for managing printing, copying, scanning, and mailroom operations to ensure efficient workflow and high-quality output. If you have strong organizational skills, excellent attention to detail, and enjoy working in a fast-paced environment, we encourage you to apply.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Operate and maintain digital and color printing equipment to produce high-quality print, copy, and scan projects.</li><li>Prepare, sort, and distribute incoming and outgoing mail, including packages and interoffice correspondence.</li><li>Perform finishing and bindery tasks such as collating, stapling, and labeling printed materials.</li><li>Manage supply levels for paper, toner, and other printing and mailroom materials; reorder as needed.</li><li>Track and log shipments using postal meters or courier systems.</li><li>Coordinate and prioritize print and mail requests to meet deadlines and service standards.</li><li>Assist with basic equipment troubleshooting and coordinate service calls when needed.</li><li>Support administrative and clerical tasks, ensuring timely and accurate completion of daily assignments.</li><li>Maintain a clean, organized, and safe print and mail area in compliance with company policies.</li><li>Collaborate with team members to improve efficiency and service quality.</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p>The primary responsibility of the <strong>Practice Director</strong> is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization.</p><p> </p><p> <strong>Key Core Competencies:</strong></p><p> </p><p> <strong>Results and Execution (Drive & Operational Execution) </strong></p><ul><li>Drive revenue generating activities/practice group performance.</li><li>Execute operational focus areas.</li><li>Meet productivity standards, individual and staff.</li><li>Effectively manage time, plan and multi-task.</li><li>Make quality decisions.</li></ul><p><strong> </strong></p><p><strong>Infrastructure (Resource Management) </strong></p><ul><li>Reach target performance metrics, individual and staff.</li><li>Attract and source.</li><li>Train, develop and retain staff.</li></ul><p><strong> </strong></p><p><strong>Business Analysis </strong></p><ul><li>Achieve pricing goals.</li><li>Expert knowledge of practice group.</li><li>Quickly recognize and act upon business trends on daily/weekly basis.</li></ul><p><strong> </strong></p><p><strong>Communication/Collaboration</strong></p><ul><li>Effective communication (feedback, difficult messages and expectations)</li><li>Promote a culture of collaboration.</li><li>Motivate, inspire and lead by example.</li><li>Provide recognition and celebrate successes.</li><li>Manage change efforts.</li><li>Facilitate resolution with internal staff, clients and candidates.</li><li>Conduct effective meetings.</li></ul><p><strong> </strong></p><p><strong>Customer Focus</strong></p><ul><li>Lead customer retention and expansion strategy.</li><li>Build customer loyalty by providing superior service.</li></ul><p><strong> </strong></p><p><strong>Leadership Approach</strong></p><ul><li>Leads with character, builds trust, respect and credibility through actions and behaviors.</li><li>Promote and support an inclusive work environment.</li><li>Aware of and accepts responsibility for own actions and behaviors.</li><li>Create a positive, collaborative team culture.</li><li>Strives to understand and support others.</li><li>Follow through on commitments.</li><li>Treats others fairly and consistently.</li></ul><p><br></p><p> <strong>Business and HR Responsibilities:</strong></p><ul><li>Business generation, revenue and pricing goals: Based on location.</li><li>Total Headcount: up to 4 including practice director.</li></ul><p><br></p><p><br></p>
<p>Robert Half is partnering with a global company is seeking a Real Estate Counsel to join its legal team. This role offers the opportunity to work on sophisticated commercial, real estate, and transactional matters in a collaborative legal team. Compensation includes a base salary, annual bonus, long-term incentives (Total Compensation up to $240,000), and comprehensive benefits (hybrid with 1 day remote per week, 4 weeks PTO to start, 100% insurance covered and up to $4000 401k contribution) with strong work-life balance and no billable hours.</p><p>Responsibilities</p><ul><li>Draft, review, and negotiate a variety of commercial and real estate agreements (leases, licensing, MSAs, LOIs, software, NDAs).</li><li>Provide legal support to business teams on contracts, obligations, and risk management.</li><li>Provide legal support for business development activities and new initiatives.</li><li>Collaborate across business units and legal teams on due diligence.</li><li>Manage outside counsel on litigation matters as needed.</li></ul><p><br></p><p>Apply in confidence and send resume to Deb Montero on LinkedIn. </p><p><br></p>
<p>Robert Half is working with a property management company in Miami that’s looking for a Bilingual Leasing Assistant to join their team. This position plays a key role in providing excellent customer service to current and prospective residents while supporting daily office operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist residents and visitors in a professional and friendly manner.</li><li>Conduct property tours and answer questions from prospective tenants in both English and Spanish.</li><li>Prepare and process lease applications, renewals, and related documentation.</li><li>Handle phone and email inquiries, schedule appointments, and maintain leasing files.</li><li>Update resident information and enter data into the property management system.</li><li>Coordinate with maintenance and management teams to ensure timely follow-up on resident requests.</li><li>Support general administrative tasks such as filing, data entry, and reporting.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive <strong>Account Executive</strong> to support the coordination and servicing of accounts. The ideal candidate will work closely with internal teams, clients, and partners to ensure the smooth execution of renewals, documentation, and daily account management activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in the preparation of quotes, policy documents, endorsements, and renewals</li><li>Maintain and update account files and internal systems with accurate data</li><li>Coordinate with team members and departments to ensure timely completion of tasks</li><li>Follow up on outstanding documentation, approvals, or payments as needed</li><li>Respond to client and partner inquiries promptly and professionally</li><li>Ensure compliance with company policies and procedures</li><li>Collaborate with the Accounting, Claims, and Compliance teams for account support</li></ul><p><br></p>
<p>We are looking for a skilled Benefits Specialist to join our team on a contract basis in Boca Raton, Florida. This role is essential in managing employee benefit programs, ensuring compliance with regulations, and supporting HR operations. If you have a strong background in benefits administration and are detail-oriented, this position offers an excellent opportunity to contribute to a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Administer and oversee employee benefit programs, including health insurance, retirement plans, disability coverage, and life insurance.</p><p>• Coordinate and lead open enrollment processes, benefits orientations, and ongoing educational sessions for employees.</p><p>• Process employee benefit enrollments, changes, and terminations.</p><p>• Manage leave of absence requests, ensuring proper documentation, tracking, and compliance.</p><p>• Conduct audits and reconcile monthly benefit invoices.</p><p>• Ensure adherence to federal, state, and local regulations related to employee benefits and compensation.</p><p>• Collaborate with vendors and internal teams to address employee inquiries and resolve benefit-related issues efficiently.</p>
