We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>Opening for a Customer Relationship Manager- Member Experience at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. The Manager is hands-on, leading a team and initiatives. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.</p><p> </p><p>Location: Blue Lagoon</p><p>Schedule: <strong>2 days Remote & 3 In-office </strong>(after 90 day training period)</p><p>Hours: Mon-Fri 8:30-5:00</p><p> </p><p>Salary: $80,000-$90,000</p><p>Bonus: up to 15%</p><p>Benefits: majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.</p><p> </p><p><strong>Company and Role Overview:</strong> This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service, and Managing a team. </p><p> </p><p><strong>Keys to this Role: </strong></p><p>5 yrs of Call Center experience; with Supervisory/Lead of small team</p><p>Service Provider Industry (Quick Service Restaurant, most ideal)</p><p>Customer Support focused (this is not sales)</p><p>Bachelor's degree in Business Administration or any related field</p><p>Proficiency with English oral and written skills</p><p> </p><p><strong>Member Experience Manager, </strong>Oversees the departments day-to-day responsibilities while also performing the functions hands-on. Responds promptly to franchisee owner inquiries via phone, email, and other communication channels; Instructs members on website resources regarding, equipment and/or repairs, supplier relations, employee applications and other inquiries; Provides detailed information about available services and offerings to franchisees. Onboards new franchise owners by facilitating a virtual overview of the on-line support services available.</p><p><br></p><p>Manages, handles and troubleshoots escalated or special needs efficiently, assisting team with problem solving; Follows up on unresolved issues to guarantee timely solutions; Collaborates with various departments to ensure franchisee needs are met effectively; Ensures department records of interactions are maintained according to compliance.</p><p><br></p><p>Oversees 5-7 staff, monitoring individual employee performance targets and department productivity to meet overall goals; Coordinates activities, rolls-out new or seasonal initiatives, provides continuous guidance on tools and training, identifies opportunities on efficiencies; engaging team focus on best class customer service for member experience.</p><p><br></p><p>Serves as the primary contact for department, corresponding and responding to information requests from managers and executive leadership; updates a reference log for on-going data requested or special initiatives to expedite response time; creates reports and presentations for internal business review.</p>
<p>The Customer Success Representative (CSR) ensures accurate and timely responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily operations, optimizing workflows, and maintaining service-level standards.</p><p>Key responsibilities include supervising and coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal candidate will have strong experience analyzing performance metrics, preparing reports, identifying trends, and implementing improvements to enhance efficiency and customer satisfaction. This role requires excellent communication skills, a data-driven mindset, and the ability to foster a collaborative, customer-focused team culture.</p><p><br></p><p><strong>THIS IS AN ONSITE, FULL TIME OPPORTUNITY IN BRICKELL. </strong></p><p><br></p><p><strong>Key Performance Indicators (KPIs):</strong></p><ul><li><strong>First Response Time (FRT):</strong> Average time for initial response to customer inquiries.</li><li><strong>Average Resolution Time (ART):</strong> Time to fully resolve a ticket or case.</li><li><strong>Customer Satisfaction Score (CSAT):</strong> Ratings collected post-interaction.</li><li><strong>Net Promoter Score (NPS):</strong> Customer likelihood to recommend.</li><li><strong>Ticket Volume & Backlog:</strong> Number of incoming tickets and outstanding unresolved cases.</li><li><strong>Agent Utilization & Productivity:</strong> Tickets solved per representative, adherence to schedules, and workload balance.</li><li><strong>Quality Assurance (QA) Scores:</strong> Evaluations of customer interactions for accuracy, tone, and completeness.</li><li><strong>Escalation Rate:</strong> Percentage of tickets requiring advanced support or management involvement.</li><li><strong>Service Level Agreement (SLA) Compliance:</strong> Percentage of tickets resolved within defined timeframes.</li><li><strong>Customer Retention or Churn Indicators:</strong> Trends showing repeat issues or dissatisfaction patterns.</li></ul><p>If you'd like, I can format it as a formal posting, shorten it for a resume, or tailor the KPIs to a specific industry.</p><p>Qualified and interested candidates, please APPLY and reach out to STEFANIE FURNISS 786-897-7903</p>
<p>We are looking for a motivated BILINGUAL Retail Manager to join our team in Miami, Florida in Downtown. This role requires a proactive individual who is passionate about retail and sales, with the ability to assist in day-to-day operations and support customer engagement. The ideal candidate will bring strong organizational skills and a customer-focused mindset to help achieve business objectives. This role is excellent for candidates that live near the storefront, </p><p><br></p><p>Responsibilities:</p><p>• Assist customers with product inquiries and purchases, ensuring a positive shopping experience.</p><p>• Maintaining store operations and inventory accuracy.</p><p>• Manage annual inventory processes and contribute to purchasing activities.</p><p>• Handle inbound and outbound sales tasks, including direct and inside sales efforts.</p><p>• Collaborate with the marketing team to execute bilingual marketing strategies.</p><p>• Provide excellent customer service and build lasting relationships with clients.</p><p>• Perform cosmetic product demonstrations and offer recommendations to customers.</p><p>• Maintain a clean and organized retail environment to enhance the shopping experience.</p><p>• Contribute to achieving sales targets and business goals.</p><p>• Work effectively during scheduled hours, with Sundays and Wednesdays off.</p><p><br></p><p><strong>INTERESTED CANDIDATE PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903 </strong></p>
<p>We are seeking a reliable and detail-oriented Customer Service & Administrative Associate to join our client’s team. This role provides support across customer service, order processing, invoicing, and administrative functions while partnering closely with the President, shipping, and production departments. The ideal candidate will be proactive, organized, and able to manage multiple responsibilities in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p> • Provide customer support regarding product and pricing information</p><p> • Manage order status updates, returns, and expediting shipments</p><p> • Communicate with freight companies to resolve shipment issues</p><p> • Process and enter orders accurately</p><p> • Handle invoicing, filing, and other administrative duties</p><p> • Offer support to the President and assist shipping/production departments</p><p> • Maintain high accuracy and meet deadlines independently</p><p><br></p>
<p><strong>Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) to support one of our clients. We are looking for someone with strong communication skills, a customer-first mindset, and the ability to resolve inquiries efficiently and professionally.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in both English and Spanish</li><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, and account details</li><li>Document customer interactions and update records in the system</li><li>Resolve issues, escalate concerns when needed, and ensure customer satisfaction</li><li>Process orders, forms, applications, and requests</li><li>Collaborate with internal departments to support customer needs</li></ul><p><br></p>
<p>Robert Half is seeking a <strong>Bilingual Receptionist (English/Spanish)</strong> to support one of our valued clients. We are looking for someone who is professional, reliable, and able to provide excellent front-desk and administrative support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and route incoming phone calls</li><li>Manage office mail, packages, and deliveries</li><li>Perform data entry and maintain organized records</li><li>Provide general administrative support to office staff</li><li>Assist with scheduling, filing, and other clerical tasks as needed</li></ul><p><br></p>
We are looking for a proactive and client-focused Account Manager to join our team in Davie, Florida. In this role, you will manage key client accounts, develop communication strategies, and ensure the seamless execution of campaigns. The ideal candidate is skilled in fostering relationships, analyzing performance metrics, and collaborating with cross-functional teams to drive business growth.<br><br>Responsibilities:<br>• Build and nurture strong relationships with clients to understand their business objectives and communication needs.<br>• Provide exceptional client service while identifying opportunities for account growth and cross-selling.<br>• Assist in creating and implementing effective communication strategies and campaign plans tailored to client goals.<br>• Conduct market and competitor research to support strategic planning and recommendations.<br>• Coordinate the delivery of integrated campaigns across various platforms, including digital, print, and social media.<br>• Collaborate with creative and content teams to ensure projects are completed on schedule and meet high-quality standards.<br>• Monitor campaign performance using key metrics and analytics tools to evaluate effectiveness.<br>• Prepare comprehensive reports and presentations for clients, offering insights and suggestions for improvement.<br>• Partner with senior managers and internal teams to maintain client satisfaction and project success.<br>• Contribute to internal meetings, sharing knowledge and ideas to enhance team performance.
We are looking for an experienced Accounts Receivable Specialist to join our team in Weston, Florida. This is a contract-to-permanent position offering an excellent opportunity for a skilled and detail-oriented individual to contribute to billing, cash applications, and customer service efforts. The ideal candidate will have strong organizational skills and a proactive approach to managing financial transactions and client communications.<br><br>Responsibilities:<br>• Oversee accounts receivable processes, including invoicing, collections, and cash applications.<br>• Utilize QuickBooks Online and Excel to manage and record financial transactions accurately.<br>• Monitor and respond to customer inquiries through email and other communication channels.<br>• Ensure timely posting of cash activity and reconcile discrepancies effectively.<br>• Collaborate with clients to address billing issues and resolve payment delays.<br>• Maintain detailed records of transactions for auditing and reporting purposes.<br>• Upload financial data into QuickBooks Online using Excel templates.<br>• Provide exceptional customer service to address client concerns and maintain positive relationships.<br>• Support the team in streamlining accounts receivable workflows.
<p>We are looking for a dedicated Customer Service Representative to join our team in Miami, Florida. In this dynamic role, you will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication and problem-solving. This is a Contract to permanent position, offering an excellent opportunity to develop your skills in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.</p><p>• Communicate effectively with clients in both English and Spanish to provide accurate information and solutions.</p><p>• Manage multiple tasks efficiently, including answering inbound and outbound calls and processing orders.</p><p>• Utilize your knowledge of P& C insurance to assist customers and resolve related issues effectively.</p><p>• Maintain detailed and accurate records of customer interactions and transactions.</p><p>• Collaborate with team members to identify and implement best practices for customer service.</p><p>• Monitor and follow up on customer inquiries to ensure timely resolution.</p><p>• Handle escalated issues by providing well-thought-out solutions and maintaining composure under pressure.</p><p>• Support call center operations by meeting individual and team performance goals.</p><p>• Continuously seek opportunities to improve processes and customer satisfaction.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072 </p>
<p>Position Overview</p><p>We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.</p><p>This is an onsite position with occasional travel within the service area.</p><p>Key Responsibilities</p><p>Training Design & Development</p><ul><li>Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.</li><li>Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.</li><li>Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.</li><li>Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.</li><li>Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.</li></ul><p>Collaboration & Stakeholder Engagement</p><ul><li>Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.</li><li>Ensure consistency, quality, and alignment across all training deliverables.</li><li>Participate in meetings and provide coaching or support to junior analysts as needed.</li><li>Work frequently with Information Management teams to support training readiness and system adoption.</li></ul>
<p>Robert Half is partnering with an organization to identify a detail-oriented Order Processor to support order management and administrative operations. This role is responsible for accurately processing customer orders, maintaining records, and coordinating with internal teams to ensure timely and accurate fulfillment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Enter and process customer orders accurately in internal systems</li><li>Review orders for completeness, pricing accuracy, and required approvals</li><li>Communicate with internal teams regarding order status, changes, or issues</li><li>Update and maintain order records, invoices, and documentation</li><li>Assist with order confirmations, tracking, and follow-ups</li><li>Resolve basic order discrepancies and escalate issues as needed</li><li>Support billing, shipping, and customer service teams as required</li><li>Perform data entry and general administrative support tasks</li></ul><p><br></p>
We are looking for a dedicated AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position involves managing customer accounts, ensuring timely collection of overdue invoices, and minimizing credit risks while maintaining excellent relationships with internal and external stakeholders. The ideal candidate will bring strong problem-solving skills, attention to detail, and a commitment to achieving corporate goals.<br><br>Responsibilities:<br>• Monitor assigned customer accounts and follow up promptly on overdue invoices.<br>• Investigate and resolve customer disputes, queries, and complaints efficiently.<br>• Respond to inquiries from internal teams and external customers in a timely manner.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain positive relationships with key customers to facilitate smooth collections.<br>• Maintain accurate documentation of customer files and collection activities within designated tools.<br>• Identify potential credit risks and escalate uncollectable accounts to management.<br>• Review customer accounts daily to make informed decisions about releasing orders on hold.<br>• Monitor credit limits and payment terms, recommending adjustments as necessary.<br>• Support management with administrative tasks, ad-hoc reports, and process improvement initiatives.
<p>We are looking for a dedicated Administrative Assistant to join our team in Palm Beach Gardens, Florida. This is a Contract-to-permanent position, offering an excellent opportunity to grow within the financial services sector. The ideal candidate will provide exceptional administrative and sales support to ensure smooth operations and excellent client service.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative and clerical support to ensure efficient day-to-day operations.</p><p>• Maintain accurate and up-to-date records using Microsoft Excel and other software tools.</p><p>• Respond to client inquiries promptly and professionally, delivering high-quality customer service.</p><p>• Collaborate with team members to streamline processes and improve overall efficiency.</p><p>• Coordinate and schedule meetings, ensuring all necessary materials are prepared in advance.</p><p>• Monitor accounts and transactions to ensure compliance with regulatory standards.</p><p>• Support direct sales activities by preparing relevant documentation and tracking progress.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Generate reports and summaries to assist in decision-making and strategy development.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join a nonprofit organization in Miami, Florida. This contract position offers a unique opportunity to contribute to the preservation of Holocaust history through education and community engagement. You will play a key role in supporting administrative operations, event planning, and marketing efforts while collaborating with a diverse team.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee scheduling, calendar management, and meeting logistics for staff members and lay leadership</li><li>Learn and effectively utilize the Federation’s donor management database</li><li>Prepare and manage weekly donor thank-you communications through the database system</li><li>Compile, track, and organize donor and campaign-related reports</li><li>Support customized communications with donors and volunteers, including acknowledgments for milestones and condolence outreach</li><li>Update and maintain accurate contact records, including board and committee lists</li><li>Conduct research on donors and prospects as requested</li><li>Coordinate meeting and event logistics, including room reservations, catering, materials preparation, and electronic communications</li><li>Provide administrative and on-site support for events, including registration, recruitment support, couvert collection, and attendee assistance</li><li>Handle administrative processing such as invoices, expense reports, petty cash, and record maintenance</li></ul><p><br></p>
We are looking for a meticulous Order Processing Specialist to join our dynamic team in North Miami Beach, Florida. This Contract to permanent position offers the opportunity to play a vital role in ensuring customer orders are handled with precision and efficiency. The ideal candidate will thrive in a fast-paced environment and excel at maintaining accuracy in all aspects of order fulfillment.<br><br>Responsibilities:<br>• Accurately review and process customer orders to ensure timely delivery.<br>• Confirm order details, such as pricing, quantities, and shipping information, to maintain accuracy.<br>• Collaborate with warehouse, shipping, and customer service teams to facilitate seamless order fulfillment.<br>• Update and manage order records in the database to maintain organized documentation.<br>• Address and resolve order discrepancies or customer inquiries with professionalism.<br>• Communicate effectively through email correspondence to provide updates and resolve issues.<br>• Perform calculations related to order pricing and quantities to ensure accuracy.<br>• Scan and organize files related to order processing for easy access and reference.<br>• Utilize Microsoft Excel and Word to generate reports and maintain accurate records.<br>• Maintain a high level of attention to detail in all aspects of data entry and file organization.
<p>Robert Half is partnering with an organization to identify a bilingual Receptionist (Spanish/English) to serve as the first point of contact for visitors and callers. This role is essential to front-office operations, ensuring a professional, welcoming environment while providing administrative support to the team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and clients in a friendly and professional manner</li><li>Answer, screen, and direct incoming phone calls in both English and Spanish</li><li>Manage front-desk operations, including visitor logs and office supplies</li><li>Schedule appointments and coordinate meeting rooms as needed</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Provide general administrative support such as data entry, filing, and document preparation</li><li>Maintain a clean, organized, and professional reception area</li><li>Assist internal teams with clerical tasks and special projects as assigned</li></ul><p><br></p>
<p>We are seeking a strategic and hands-on Director of Marketing to lead all aspects of our marketing efforts. This senior role will be responsible for developing and executing marketing strategies that drive brand awareness, elevate our industry presence, and support client acquisition across diverse market sectors. The ideal candidate brings a mix of creativity, construction industry insight, and a proven ability to lead cross-functional teams and campaigns.</p><p><br></p><p>Key Responsibilities</p><p>Strategy & Planning</p><p>• Develop and execute a comprehensive annual marketing plan aligned with company goals, including brand strategy, client engagement, and business development support.</p><p>• Conduct market research and competitor analysis to identify trends, positioning opportunities, and new growth segments in commercial construction.</p><p>• Define and track key performance indicators (KPIs) across all marketing activities, ensuring data-driven decision-making.</p><p>Branding & Execution</p><p>• Lead the development and refinement of the brand voice, visual identity, and messaging across all channels and materials.</p><p>• Manage all content creation including project case studies, brochures, proposal graphics, and website updates.</p><p>• Ensure consistent and high-quality messaging in presentations, and marketing collateral.</p><p>• Oversee social media strategy, PR initiatives, email campaigns, and trade publication presence to increase visibility in target markets.</p><p>• Manage photography, videography, and documentation of completed projects and construction milestones.</p><p>Digital & Technology</p><p>• Oversee website management and optimization, including SEO, project pages, and analytics.</p><p>• Lead the implementation and use of marketing technologies, CRM tools (e.g., Salesforce, Wrike), and automation platforms to enhance outreach and reporting.</p><p>• Maintain digital asset libraries and ensure up-to-date content across all platforms.</p><p>Leadership & Collaboration</p><p>• Manage and mentor a marketing team and external creative partners (agencies, photographers, writers).</p><p>• Work closely with Business Development, Estimating, and Operations teams to develop marketing strategies that support sales efforts.</p><p>• Coordinate with HR and Recruiting to support employer branding, career fair materials, and talent acquisition efforts.</p><p>• Represent the company at industry events, trade shows, and award submissions.</p><p><br></p><p>Required Skills and Qualifications</p><p>• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field (Master’s preferred).</p><p>• 8+ years of marketing experience, with at least 3–5 years in a senior leadership role, preferably within the AEC (Architecture, Engineering, Construction) industry.</p><p>• Proven track record of building and managing marketing teams and delivering measurable business results.</p><p>• Strong knowledge of the construction project lifecycle and the client decision-making process.</p><p>• Excellent writing, editing, and visual communication skills tailored for both internal and external stakeholders.</p><p>• Proficiency in Adobe Creative Suite, WordPress, CRM systems (e.g., Salesforce, Wrike), and Google Analytics.</p><p>• Deep understanding of digital marketing, brand management, and content strategy.</p><p><br></p>
<p>We are looking for an Accounting Manager to oversee daily accounting operations and ensure the accuracy of financial reporting for our client in financial services industry. In this role, you will lead a team of accounting experts, manage compliance with regulatory standards, and contribute to strategic financial planning. The ideal candidate will have a strong background in accounting processes, leadership skills, and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the preparation and review of monthly, quarterly, and annual financial statements to ensure accuracy and compliance with industry standards.</p><p>• Manage the month-end and year-end close processes, including journal entries and account reconciliations.</p><p>• Oversee the accuracy and integrity of the general ledger, ensuring all financial transactions are properly recorded.</p><p>• Ensure compliance with tax laws, financial regulations, and internal policies while coordinating audits with external and internal auditors.</p><p>• Lead and mentor the accounting team by providing guidance, feedback, and opportunities for skill development and growth.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in accounting operations.</p><p>• Collaborate on budgeting and forecasting activities by providing financial analysis and insights.</p><p>• Support automation initiatives and system upgrades to streamline accounting functions.</p><p>• Analyze financial data to identify trends, variances, and opportunities for cost optimization</p>
<p>We are looking for a dedicated <strong>4-6 yr Civil Litigation Attorney</strong> to join a boutique legal firm based in Boca Raton, Florida. This position focuses on handling plaintiff personal injury cases and offers an excellent opportunity to work in a supportive, mentorship-driven environment. The right candidate will bring their expertise in civil litigation and a passion for delivering exceptional legal services to clients. in office is required. <strong>Please send your resume to Stacey Lyons Via LinkedIn for immediate consideration. </strong></p><p><br></p><p>Responsibilities:</p><p>• Handle a caseload of plaintiff personal injury litigation matters from initial filing through trial.</p><p>• Prepare legal documents including pleadings, motions, and discovery materials.</p><p>• Conduct depositions, court appearances, and hearings effectively.</p><p>• Collaborate with senior attorneys and legal staff to ensure smooth case management.</p><p>• Provide personalized and attentive client service to maintain strong relationships.</p><p>• Develop strategies for case progression and resolution.</p><p>• Research legal precedents and draft briefs to support litigation efforts.</p><p>• Represent clients in mediation and settlement discussions.</p><p>• Ensure compliance with legal standards and deadlines.</p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Pompano Beach, Florida. In this role, you will be responsible for managing invoice processing, coding, and ensuring timely payments to vendors. This position requires strong organizational skills and a commitment to maintaining accuracy in all financial transactions.<br><br>Responsibilities:<br>• Process incoming invoices with accuracy and ensure proper coding for financial records.<br>• Verify and reconcile invoice discrepancies to maintain compliance with company policies.<br>• Manage check runs and prepare payments to vendors on scheduled timelines.<br>• Review and update vendor accounts to ensure payment details are accurate.<br>• Collaborate with internal teams to resolve any invoice-related issues efficiently.<br>• Maintain detailed records of all accounts payable transactions for auditing purposes.<br>• Assist with monthly and yearly financial close processes by providing accurate accounts payable reports.<br>• Support the implementation of process improvements to enhance efficiency within the accounts payable function.<br>• Ensure adherence to accounting standards and company procedures at all times.<br>• Provide exceptional customer service to vendors and internal stakeholders regarding payment inquiries.
We are looking for a dedicated Project Manager to join our team in Hallandale, Florida. In this role, you will oversee a variety of projects from conception to completion, ensuring they align with client expectations and meet high-quality standards. This position offers the opportunity to collaborate across departments and contribute to strategic initiatives that drive growth and innovation.<br><br>Responsibilities:<br>• Manage the full lifecycle of projects, including articles, infographics, podcasts, and webinars, ensuring timely delivery within budget and to the highest quality standards.<br>• Provide strategic recommendations to clients aimed at enhancing engagement and maximizing the impact of their projects.<br>• Present performance metrics and outcomes at project completion, clearly communicating results and showcasing the value delivered.<br>• Collaborate with internal teams such as Editorial, Design, Sales, and Marketing, as well as external contractors, to ensure seamless project execution.<br>• Identify potential risks early in the project and implement effective solutions to mitigate them.<br>• Maintain detailed and accurate documentation throughout all stages of project execution.<br>• Support continuous improvement initiatives by analyzing processes and suggesting enhancements.<br>• Contribute to client strategies by identifying opportunities for account growth and leveraging analytics to inform recommendations.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are working with a very fast paced technology industry client looking for an experienced Human Resources Director to lead and oversee all aspects of their HR operations for their West Palm Beach, Florida office. This role will be critical in shaping and executing strategies that align with organizational goals while ensuring compliance with employment laws and regulations. The ideal candidate will bring extensive expertise in HR management as well as experience with M& A Activities and integration of various business units. There is some flexibility with the work setup to be a Hybrid schedule, but it is NOT a fully remote role. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive HR policies and procedures to align with organizational goals.</p><p>• Ensure compliance with federal, state, and local employment laws and regulations across all HR functions.</p><p>• Provide strategic advice to executive leadership regarding personnel policies and programs.</p><p>• Oversee compensation, benefits, employee relations, and organizational development initiatives.</p><p>• Evaluate and enhance staff development programs to promote growth and organizational effectiveness.</p><p>• Supervise and mentor the HR team to ensure efficient department operations.</p><p>• Establish and maintain HR information systems to support personnel data management.</p><p>• Conduct and analyze exit interviews to identify trends and areas for improvement.</p><p>• Collaborate with department managers to address HR-related challenges and provide guidance.</p><p>• Lead diversity, equity, and inclusion initiatives to create a welcoming and equitable workplace environment.</p>
<p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
