<p>Successful manufacturer seeks a detail-oriented, Payroll Manager with a strong background in payroll procedures, compliance, and systems management. The ideal Payroll Manager must have experience processing a high level of biweekly, submitting payroll taxes, maintaining payroll management systems, resolving payroll discrepancies, distributing pay checks, managing the payroll team, and experience complying with state regulations and labor laws. As the Payroll Manager you will ensure effective use of plans and positive employee relations while overseeing the payroll process for the organization.</p><p><br></p><p>Primary Duties</p><p>· Oversee payroll payments both electronic and paper</p><p>· Record payroll transactions</p><p>· Process financial disbursements and deductions</p><p>· Provide management with payroll reports</p><p>· Assist with timesheet and payment inquiries</p><p>· Review and compute wages</p><p>· Maintain and update employee records</p><p>· Assist with payroll tax inquiries</p><p>· Coordinate and schedule trainings and seminars</p><p>· Recommend areas of improvement</p><p>· Ad-hoc payroll projects</p><p>· Support other functions as assigned</p>
Robert Half is partnering with a client out of Monmouth County for a fantastic entry level accounting opportunity. The ideal candidate will initially focus on accounts receivable accounting functions while receiving hands-on training to advance into general ledger accounting responsibilities. <br> Responsibilities: • Manage accounts receivable collections, ensuring timely follow-ups and accuracy. • Perform routine bank reconciliations to maintain accurate financial records. • Reconcile accounts to ensure proper alignment with financial statements. • Support the preparation and posting of accounting entries in compliance with company standards. • Maintain organized financial documentation for audits and reporting purposes. • Provide assistance in identifying and resolving discrepancies in financial records. • Participate in ongoing training to expand knowledge of accounting systems and processes.
We are looking for an experienced Payroll Manager to oversee payroll operations for a large workforce, ensuring accuracy and compliance with all regulations. This position involves managing a team and handling complex payroll processes across multiple states. As a long-term contract opportunity, this role offers stability and the chance to make a significant impact within the organization.<br><br>Responsibilities:<br>• Supervise and lead a team of payroll professionals to ensure efficient and accurate payroll processing.<br>• Manage payroll for over 3,000 employees, including salary and bi-weekly payroll cycles.<br>• Review employee timecards and ensure proper reconciliation between system-generated and Kronos timekeeping data.<br>• Ensure compliance with federal, state, and local payroll regulations across multiple states.<br>• Handle full-cycle payroll processes, including calculations, adjustments, and reporting.<br>• Utilize ADP Workforce Now and Kronos timekeeping systems to streamline payroll operations.<br>• Identify and implement process improvements to enhance the efficiency of payroll systems.<br>• Provide support and guidance to employees and management regarding payroll-related inquiries.<br>• Prepare and submit detailed payroll reports to organizational leadership.<br>• Collaborate with other departments to ensure seamless integration of payroll data.
We are looking for a creative and strategic Social Media Manager to lead digital marketing efforts and enhance brand visibility across platforms. Based in Edison, New Jersey, this role requires expertise in crafting compelling content, analyzing performance metrics, and executing targeted campaigns to engage audiences effectively. The ideal candidate will bring a strong blend of technical skills and innovative thinking to drive social media success.<br><br>Responsibilities:<br>• Develop and implement comprehensive social media strategies that align with business goals and enhance brand presence.<br>• Design visually appealing and impactful content using tools like Adobe Creative Cloud and Canva.<br>• Manage editorial calendars to ensure consistent and timely delivery of content across platforms.<br>• Monitor and analyze performance metrics using tools such as Facebook Insights and Google Analytics to refine strategies.<br>• Create engaging advertisements tailored to the target audience and optimize them for maximum impact.<br>• Stay updated on industry best practices and emerging trends to maintain a competitive edge in social media marketing.<br>• Write and publish blogs that align with brand messaging and resonate with the audience.<br>• Collaborate with cross-functional teams to ensure cohesive branding and messaging.<br>• Increase brand awareness by fostering community engagement and building strong relationships with followers.<br>• Conduct research to identify opportunities for growth and innovation in social media campaigns.
<p>Financial Services company located in the Greater Delaware area seeks a Trust Administrator who can oversee the day-to-day administration of trust accounts. This role will consist of: managing a portfolio of trust accounts, assisting with asset management, maintaining account openings and closings, monitoring cash flow, conducting trust performance reviews, reviewing sub-custodial data daily, ensuring compliance with applicable laws and regulations, and preparing detailed reports for beneficiaries, trustees, and regulatory authorities. The ideal Trust Administrator for this role should be proficient in financial management and accounting principles, and possess excellent communication, interpersonal, and client relationship management skills.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage individual and corporate trust accounts</p><p>· Assist with trust administrative activities</p><p>· Keep abreast of all Trust rules and regulations</p><p>· Identify and mitigate potential risk issues</p><p>· Assist with database maintenance</p><p>· Initiate the auditing process</p><p>· Source and build prospect client pipeline</p><p>· Build strong relationships with outside wealth advisors</p>
<p>Prestigious, construction firm seeks a Full Charge Bookkeeper with previous QuickBooks experience. This role will be responsible for maintaining income and expenses, invoice processing, assisting with account reconciliations, monitoring inventory controls, processing the monthly close, documenting settlements, preparing financial reports, and assisting with general office duties. The successful Full Charge Bookkeeper must have QuickBooks knowledge, administrative experience, knowledge of accounting and bookkeeping systems, and the ability to ensure compliance with local, state, and federal regulations.</p><p><br></p><p>What you get to partake in:</p><p>· Manage accounts receivable/payable transactions</p><p>· Process and generate vendor invoices</p><p>· Maintain general ledger</p><p>· Reconcile monthly bank statements</p><p>· Assist the controller as needed</p><p>· Review payroll tax payments</p><p>· Accounts Reconciliations</p><p>· Prepare financial statements</p><p>· Assist with administrative tasks</p>
<p>Robert Half is seeking as a New Jersey/New York barred <strong>Associate Attorney – Education Law</strong>, where you'll gain hands-on experience in a dynamic legal practice while supporting education law matters. Both entry-level and experienced attorneys are encouraged to apply.</p><p><strong> </strong></p><p>Associate Attorney – Education Law</p><p><strong>Employment Type:</strong> Contract to Hire OR PERM</p><p><strong>Pay Range:</strong> $40-$55 per hour</p><p><strong>Location: Springfield, NJ</strong></p><p><strong>Schedule: <u>HYBRID</u></strong> (Primarily Remote; In-office required occasionally)</p><p><strong>Hours:</strong> Monday-Friday, EST business hours</p><p> </p><p><strong>Key Responsibilities:</strong></p><ol><li>Conduct legal research to support client matters, including litigation and general counsel issues.</li><li>Draft legal documents such as memos, correspondence, contracts, policies, motions, and briefs.</li><li>Assist in litigation and administrative proceedings, including discovery and hearing preparation.</li><li>Provide support in compliance, governance, and personnel/student matters for public school clients.</li><li>Participate in board meetings, IEP meetings, mediations, and administrative hearings under mentorship.</li><li>Collaborate with senior attorneys on case strategy, legal analysis, and planning.</li><li>Monitor legal deadlines and assist with procedural compliance.</li><li>Maintain organized case files while ensuring responsive client service.</li></ol><p><br></p>
<p>International pharmaceutical company seeks an FP& A Business Partner with the proven ability to interpret complex data and communicate insights to non-financial stakeholders. The FP& A Business Partner will play a key role in driving financial planning, analysis, and strategic support across the organization. The major responsibilities for this role will consist of analyzing financial performance and KPIs, identifying trends, managing consolidation of financial results, monitoring financial controls, identifying process changes and cost efficiencies, collaborating with cross-functional teams to evaluate investments, pricing, and cost control initiatives, deliver insightful dashboards presentations, and reporting packages for leadership and stakeholders, and act as a financial advisor and strategic partner to key operational departments. If you have a strong proficiency in financial modeling, excellent analytical and the ability to translate complex data into actionable insight, this role may be perfect for you.</p><p><br></p><p>Major Responsibilities</p><p>· Create annual budget plans</p><p>· Provide financial analysis</p><p>· Budgeting & Forecasting</p><p>· Analyze, research, and compare data</p><p>· Assist with financial projects</p><p>· Prepare board presentations</p><p>· Evaluate capital investment proposals</p><p>· Develop investment strategies</p><p>· Conduct ROI analysis</p><p>· Mentor and develop junior members of the FP& A team</p>
<p>We are looking for an experienced Senior Financial Analyst to join our FP& A team in the Somerville, New Jersey area. This role will focus on financial planning and analysis, including budgeting, forecasting, and preparing financial reports for senior leadership. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across global finance teams.</p><p><br></p><p>Responsibilities:</p><p>• Compile and review monthly financial reporting packages for senior management, ensuring accuracy and clarity.</p><p>• Develop quarterly cash flow forecasts and contribute to the preparation of quarterly earnings reports.</p><p>• Create and refine presentations for senior leadership and the Board of Directors, showcasing key financial insights.</p><p>• Coordinate semi-annual budgeting processes, including analysis and consolidation of financial data.</p><p>• Conduct thorough reviews of divisional and consolidated financial results, collaborating with global finance teams to ensure data integrity.</p><p>• Respond to ad hoc requests from senior management with detailed financial analyses and insights.</p><p>• Support special projects, providing analytical expertise and financial modeling as needed.</p>
<p>We are looking for a highly skilled Senior Accountant to join our client, a dynamic manufacturing company based in the Horsham area, Pennsylvania. This role is vital to managing comprehensive accounting operations, ensuring regulatory compliance, and supporting financial strategies. The ideal candidate will bring extensive expertise in accounting processes and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Oversee month-end close processes, including the preparation and posting of journal entries for assets, liabilities, revenue, and expenses.</p><p>• Perform account reconciliations, maintain the general ledger, and prepare trial balances and supporting workpapers.</p><p>• Compile accurate financial statements and coordinate documentation for external audits.</p><p>• Ensure compliance with government reporting standards, including preparing incurred cost proposals.</p><p>• Monitor adherence to internal policies, legal requirements, and established Delegation of Authorities.</p><p>• Safeguard sensitive financial information and contribute to special accounting initiatives as needed.</p><p>• Support budgeting, forecasting, and financial reporting for multiple subsidiaries.</p><p>• Collaborate with cross-functional teams to streamline accounting processes and improve operational efficiency.</p><p>• Utilize advanced Microsoft Excel skills to create detailed financial models and analyses.</p><p>• Assist in the integration and use of accounting systems such as Microsoft Dynamics 365 Finance & Operations.</p>
<p>Wilmington Delaware client seeks an Office Assistant with construction and union experience. This Office Assistant will organize files, schedule appointments, acts as receptionist, sort and distribute communications, and assist with administrative support tasks. If you’re an enthusiastic, outgoing, organized individual, this Office Assistant role may be perfect for you!</p><p><br></p><p>Primary Duties</p><p>· Answer incoming calls</p><p>· Data entry of legal documents</p><p>· Schedule appointments/Calendar Management</p><p>· Timely email correspondence</p><p>· Handle incoming/outgoing mail</p><p>· Prepare and file internal documents</p><p>· Assist the Accountant with projects when needed</p>
<p>A nationally recognized and highly successful plaintiff law firm known for securing landmark verdicts and settlements in complex cases. </p><p><br></p><p>Seeking an experienced and detail-oriented <strong>Medical Malpractice Paralegal</strong> to join our dynamic litigation team. The ideal candidate will have a strong background in plaintiff or defense medical malpractice cases, including preparing cases from intake through trial, managing medical records, and working closely with attorneys, clients, and experts.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft and prepare legal documents including complaints, discovery requests/responses, and motions</li><li>Conduct medical record reviews and chronologies; summarize complex medical information</li><li>Assist attorneys with trial preparation, including trial binders, exhibit lists, and witness coordination</li><li>Maintain litigation calendars, track deadlines, and manage case files</li><li>Communicate with clients, experts, providers, and opposing counsel in a professional and timely manner</li><li>Coordinate and manage expert retention, discovery, and deposition preparation</li><li>Perform factual and legal research to support case development</li></ul>
<p>Industry leading firm seeks a Controller with proven experience working with mergers & acquisitions. The Controller will be responsible for assisting with internal and external audits, coordinating intercompany transactions, overseeing expense reporting, managing budgets for business units, prepare financial forecasting, execute M& A duties, ensuring an accurate month end process, analyzing financial reports, developing and implementing accounting processes, and assisting with tax preparation payments. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p>Major Responsibilities</p><ul><li>Review and manage accounting operations</li><li>Oversee the month end close process</li><li>Develop financial strategies</li><li>Prepare financial statements and reports</li><li>Account Reconciliations </li><li>Consolidate financial data</li><li>Internal Control Monitoring</li><li>Assist with internal/external audit preparation</li><li>Coach, Train, Mentor financial staff</li></ul>
We are looking for an experienced Payroll Manager to oversee comprehensive payroll operations for a non-profit organization based in Princeton, New Jersey. This is a contract position that requires expertise in managing payroll for a large, multi-state workforce. The ideal candidate will ensure accuracy, compliance, and efficiency across all payroll processes.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes, ensuring timely and accurate payment to employees.<br>• Handle multi-state payroll operations while adhering to local regulations and tax requirements.<br>• Oversee payroll for a workforce exceeding 500 employees, maintaining accuracy and compliance.<br>• Utilize ADP Workforce Now and Paycom systems to streamline payroll functions and reporting.<br>• Ensure compliance with federal, state, and organizational payroll policies.<br>• Provide detailed analysis and reporting related to payroll activities.<br>• Collaborate with HR and finance teams to address payroll discrepancies and optimize processes.<br>• Stay updated on changes in payroll laws and regulations to ensure ongoing compliance.<br>• Train and support staff on payroll systems and procedures as needed.<br>• Identify opportunities for process improvements within payroll operations.
<p>Growing firm located in the South Jersey area is looking to staff a success-driven Collections Manager with proven proficiency with collections software and ERP systems. The Collections Manager will be responsible for overseeing the firm’s collections department and collections activities ensuring timely collection of outstanding accounts receivable, maintaining positive customer relationships, and minimizing credit risk. This role involves supervising collections staff, developing policies and procedures, and ensuring compliance with regulations. In this role, the candidate must possess strong communication skills, excellent analytical skills, and outstanding leadership capabilities. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Verify customer payments</p><p>· Review and update client records</p><p>· Assess risk involved in loan transactions</p><p>· Negotiate payment terms</p><p>· Post cash receipts</p><p>· Implement collection procedures and policies</p><p>· Recommend opportunities for improvement</p>
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
<p>State of the art company seeks an Admin/Project Assistant with human resources expertise. In this role, you will assist with data entry, drafting email correspondence, proofreading and formatting internal documents, assisting with maintaining vendor records, overseeing meeting coordination, assisting with providing human resource support, reconcile vendor invoicing, processing expense reports, maintaining office inventory, and assist with software troubleshooting as needed. In this Admin/Project Assistant role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Organize office operations and procedures</p><p>· New Hire Onboarding Preparation</p><p>· Internal and external office events</p><p>· Building strong vendor relationships</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p>
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
<p>Growing company located in the South Central New Jersey area is looking to staff an Assistant Controller with private equity-backed company experience. This Assistant Controller will oversee the company’s accounting operations and financial reporting while ensuring accurate financial records, compliance with regulatory requirements, and effective internal controls. In this role, you will be responsible for creating annual budgets, overseeing the month end close process, providing variance analysis, expense forecasting, general ledger maintenance, financial reporting, auditing, ensuring compliance with GAAP and other regulatory requirements, facilitating training and development opportunities, tax planning, and overseeing the integration of acquisitions into accounting systems. The ideal Assistant Controller for this role must have knowledge of GAAP, current industry trends, and excellent auditing skills.</p><p> </p><p>Your responsibilities</p><p>· Oversee the daily cash flow process</p><p>· Prepare financial packages</p><p>· Coordinate the quarter, month, year-end process</p><p>· Budgeting & Forecasting</p><p>· Conduct internal audits</p><p>· Design and implement effective internal controls</p><p>· Account Reconciliation</p><p>· Prepare financial statements</p><p>· Implement process improvement where needed</p><p>· Prepare financial audits and review with external auditors</p>
<p>We are looking for a skilled Corporate Litigation Associate Attorney to join our legal team in Wilmington, Delaware. This position offers a unique opportunity to contribute to impactful class action lawsuits and shareholder derivative cases while gaining hands-on experience in a collaborative and dynamic environment. If you are passionate about justice, corporate accountability, and advancing your litigation skills, this role is an excellent fit.</p><p><br></p><p>This is for one of the best plaintiff firms in the country. Get a chance to work with an excellent boutique law firm and grow your career into partnership with no billable requirement. Interested candidates with chancery litigation experience should reach out directly for consideration to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Draft detailed legal pleadings, motions, and briefs to support litigation strategies.</p><p>• Conduct thorough legal research and provide sophisticated analysis to strengthen case arguments.</p><p>• Assist in developing case strategies, including assessing risks and determining optimal legal positions.</p><p>• Manage discovery processes, including document reviews, depositions, and preparing discovery requests and responses.</p><p>• Represent clients in court proceedings, hearings, and other legal appearances.</p><p>• Collaborate closely with partners, associates, and staff to ensure high-quality client outcomes.</p><p>• Maintain organized case files, accurate billing records, and precise correspondence.</p><p>• Participate in team discussions to refine litigation approaches and uphold firm values.</p><p><br></p>
<p>We have partnered with a manufacturer within the medical industry on their search for a Corporate Payroll Specialist with proven expertise processing payroll for 500+ individuals and the ability to resolve payroll tax inquires. As the Corporate Payroll Specialist, you will process bi-weekly payroll accurately and timely, review timekeeping administration, prepare journal entries, maintain client records, reconcile payroll, process garnishments/deductions, prepare payroll adjustments, coordinate with HR department as needed, assist with benefits enrollment, and join in the audit process. This candidate must have knowledge of payroll, wage and tax laws, and have the ability to prepare filings for federal and state quarterly and annual payroll reports.</p><p> </p><p>How you will make an impact</p><p>· Enter and process payroll data</p><p>· Adjust payroll errors</p><p>· Assist with general accounting tasks</p><p>· Handle incoming payroll call inquiries</p><p>· Perform payroll audits</p><p>· Complete payroll journal entries</p><p>· Respond to payroll inquiries</p><p>· Tax Reporting</p><p>· Statistical Recordkeeping</p><p>· Process year end tax documents</p><p>· Prepare weekly/monthly payroll reports</p>
<p>We are seeking an experienced Sr. R/E Transactions Analyst to join our real estate client's team in the Horsham Area, Pennsylvania. In this role, you will be involved in the Real Estate & Property industry, managing multiple transactions and assisting with the due diligence process. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee a considerable volume of transactions related to real estate.</p><p>• Collect, review, and systematize due diligence materials for both internal and external transactions.</p><p>• Work closely with the Investment and Capital Markets Teams throughout the transaction lifecycle.</p><p>• Collaborate with different internal divisions to evaluate and address operational risks.</p><p>• Promptly communicate any identified risks or issues to the deal team members.</p><p>• Suggest and convey solutions to mitigate risks discovered during the due diligence stage.</p><p>• Continuously strive to enhance understanding of processes in order to become an expert in the field.</p><p>• Coordinate with external vendors to secure necessary inspections, including surveys, PCA’s, Environmental assessments, and more.</p><p>• Undertake special tasks as required to support transaction processes.</p><p>• Utilize skills in Budget Processes, Capital Management, Commercial Real Estate Investment, Real Estate Finance, Real Estate Investments, Real Estate Transaction, and Yardi software.</p>
<p>Ready to connect top talent with game-changing opportunities? Join our team as an HR Recruiter and make a career out of building careers! We are looking for an experienced HR Recruiter to join our team in Linwood, Pennsylvania. This is a long-term contract position where you will play a pivotal role in managing the recruitment process and supporting employee onboarding. The ideal candidate will bring expertise in full-cycle recruiting and a strong commitment to enhancing the employee experience.</p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruitment efforts, including sourcing, screening, interviewing, and selecting candidates with relevant experience.</p><p>• Develop and implement effective sourcing strategies to attract top talent.</p><p>• Conduct interviews and evaluate candidates to ensure alignment with company needs.</p><p>• Manage the applicant tracking system to maintain accurate records and streamline the hiring process.</p><p>• Facilitate smooth onboarding processes, including coordinating new employee orientations.</p><p>• Assist employees with inquiries and concerns, ensuring a positive workplace experience.</p><p>• Utilize ADP Workforce Now to maintain accurate employee records and support HR operations.</p><p>• Collaborate with hiring managers to understand staffing needs and provide recruitment solutions.</p><p><br></p><p>If you or anyone you know is immediately available for work and interested in learning more, don't wait and apply online today!</p>
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p>Are you a detail-driven QA expert with a passion for automation and cutting-edge technologies like Python and Java? Join a team where your skills will directly impact the quality and performance of mission-critical software!</p><p><br></p><p>Responsibilities</p><ul><li>Establish milestones and monitor adherence to plans and schedules; identify delivery risks and drive mitigation strategies.</li><li>Develop and execute formal test plans to ensure the delivery of quality software applications.</li><li>Create and maintain test cases, use cases, and Python scripts for Java middleware development.</li><li>Perform REST API testing using JSON, Swagger, Jenkins, and Splunk.</li><li>Define and execute business scenarios to meet real-world needs.</li><li>Track and report quality assurance metrics such as defect counts, test results, and test status.</li><li>Analyze data for software process evaluation and integrate improvements into business workflows.</li><li>Document issues and assist in their resolution.</li><li>Deliver quality process training to technical staff and act as an internal quality consultant.</li><li>Conduct quality audits across IT functions to ensure adherence to standards and methodologies.</li></ul>
