We are looking for a Systems Administrator to support property management teams by serving as a reliable resource for Yardi-related system assistance in Orange, California. This position is well suited for someone who combines technical troubleshooting skills with a strong service mindset and can help users work effectively in a fast-moving multifamily environment. The role includes daily platform support, user guidance, and training participation to strengthen operational efficiency across the organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for incoming Yardi questions and support needs from onsite and corporate property management staff.<br>• Diagnose routine system issues within Yardi, resolve user problems when possible, and route more advanced technical concerns to the appropriate support channels.<br>• Open and monitor cases with Yardi Support, maintaining follow-up communication to help ensure issues are addressed promptly.<br>• Assist employees with account setup, access levels, and general platform administration to support secure and efficient system use.<br>• Provide practical guidance to end users so they can navigate Yardi confidently and complete daily tasks accurately.<br>• Contribute to onboarding efforts by helping train new team members on system processes and core Yardi functions.<br>• Participate in live and virtual learning sessions for property teams and help deliver a supportive, user-friendly training experience.<br>• Identify patterns in recurring support requests and recommend improvements that can streamline workflows and reduce repeated issues.<br>• Partner with operations and site teams to strengthen processes, improve adoption of system tools, and support day-to-day business needs.
We are looking for an Operations Administrator to support agent onboarding, licensing, and carrier contracting activities in San Diego, California. This contract opportunity is ideal for someone who enjoys managing documentation, coordinating timelines, and delivering a smooth experience in a regulated, service-driven environment. The role calls for strong administrative judgment, clear communication, and the ability to keep multiple cases moving accurately through completion.<br><br>Responsibilities:<br>• Evaluate licensing and contracting submissions for completeness and accuracy before forwarding materials to insurance carriers.<br>• Maintain current agent and case records by updating Salesforce and other internal platforms with precise information.<br>• Proactively obtain missing forms, credentials, and appointment details to prevent processing delays.<br>• Oversee contracting cases from intake through completion while keeping thorough documentation of each step.<br>• Work across carrier portals and follow distinct submission procedures to ensure requirements are met correctly.<br>• Track turnaround expectations, manage due dates, and keep work aligned with internal service commitments.<br>• Partner with colleagues across departments to streamline workflows and improve the onboarding and contracting experience.<br>• Deliver responsive, high-quality support while handling a high volume of administrative requests and case activity.