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5 results for Records Specialist in Fallbrook, CA

Collections Specialist

Tustin, CA
onsite
Temporary / Contract
25 - 29 USD / Hourly
Our company is seeking an energetic and detail-oriented High-Volume Collections Specialist comfortable working in a fast-paced call center environment. The ideal candidate will be responsible for managing a high volume of outbound and inbound collection calls to recover outstanding receivables while delivering excellent customer service. Key Responsibilities: Make a high number of outbound calls daily to customers with past-due accounts. Receive inbound calls and provide solutions to resolve delinquent accounts. Negotiate payment arrangements and settlements within approved guidelines. Update customer account information accurately in the collections system. Follow up on payment commitments and document all interactions. Meet or exceed weekly and monthly collection goals and quotas. Collaborate with team members and other departments as needed. Escalate unresolved accounts according to company policy. Maintain compliance with federal, state, and company collection policies and standards. Provide a positive customer experience, demonstrating empathy and professionalism. Requirements: Previous experience in high-volume collections, call center, or related customer service area. Strong communication, negotiation, and interpersonal skills. Ability to multi-task, prioritize, and work efficiently in a high-pressure environment. Proficient with basic computer applications (MS Office Suite, collection/accounting software). Detail-oriented and organized. Comfortable working with call center metrics and performance goals. High school diploma or equivalent required; additional education or training in collections or finance is a plus.
2026-06-19T00:00:00Z

Document Review Specialist

La Jolla, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a detail-oriented Document Review Specialist to support legal and compliance-related projects through the review, organization, and analysis of large volumes of documents. This role requires strong analytical skills, accuracy, and the ability to maintain confidentiality while working in a deadline-driven environment. Key Responsibilities:<ul><li>Review, analyze, and categorize documents for relevance, privilege, confidentiality, and key issues</li><li>Identify and flag sensitive or critical information in accordance with project guidelines</li><li>Maintain accuracy and consistency while reviewing high volumes of documentation</li><li>Organize and manage electronic files and databases</li><li>Communicate findings and escalate concerns to legal team members or project leads as needed</li><li>Assist with quality control and ensure adherence to review protocols</li><li>Support litigation, regulatory, compliance, or internal investigation matters</li><li>Meet productivity and deadline expectations for assigned review projects</li></ul>
2026-06-15T00:00:00Z

Document Review Specialist

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a detail-oriented Document Review Specialist for a contract-to-permanent opportunity. This role is ideal for someone who enjoys office work, has a sharp eye for accuracy, and is looking for an opportunity to grow within a professional office environment. The right candidate will be dependable, organized, and motivated to build a long-term career with the organization. Key Responsibilities:<ul><li>Review, organize, and process documents for accuracy, completeness, and compliance</li><li>Identify discrepancies, missing information, or inconsistencies and escalate as needed</li><li>Maintain and update records in internal systems and databases</li><li>Perform quality checks to ensure data and document integrity</li><li>Scan, file, index, and retrieve electronic and paper documents</li><li>Support back-office operations with administrative and clerical tasks</li><li>Track document status and ensure timely processing according to established procedures</li><li>Communicate with internal departments regarding document corrections or follow-up needs</li><li>Maintain confidentiality of sensitive and proprietary information</li></ul>
2026-06-15T00:00:00Z

Collections Agent

San Diego, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Collections Agent to join a team in San Diego, California in a contract-to-permanent position. This opportunity is well suited for someone who communicates with confidence, approaches sensitive financial conversations with empathy, and stays organized in a fast-paced call center setting. The person in this role will help customers understand their accounts, support repayment solutions, and maintain thorough records of every interaction. Responsibilities: • Speak with customers by phone to review outstanding balances, clarify account information, and discuss available resolution options. • Arrange practical repayment solutions, including settlements, payoff terms, and scheduled payment plans based on account needs. • Record complete and accurate notes from each conversation while updating account details in the system. • Draft and send collection-related correspondence using approved templates and established communication standards. • Handle outgoing mail activities to ensure notices and supporting documents are prepared and distributed on time. • Manage a steady volume of inbound and outbound calls while maintaining accuracy, professionalism, and courtesy. • Provide service-oriented communication during difficult conversations and represent the organization in a respectful manner. • Support additional collection and administrative tasks as needed to meet team and business goals.
2026-06-18T00:00:00Z

Collections

Irvine, CA
onsite
Temporary / Contract
22 - 29 USD / Hourly
Are you a collections professional who excels at balancing customer service with results? Do you enjoy solving problems, building relationships, and helping customers navigate challenging situations? If so, we have an exciting opportunity with a leading residential real estate organization that is experiencing continued growth.We are seeking a National Account Resolution Specialist to join a collaborative team focused on delivering positive outcomes for residents while minimizing delinquency and financial risk on a contract basis. This role offers the opportunity to make a direct impact by helping residents resolve account issues, maintain housing stability when possible, and ensure a seamless resolution process.What You'll Be Doing<ul><li>Partner directly with residents to resolve past-due balances and create workable payment solutions.</li><li>Serve as a trusted point of contact through phone, email, and text communications.</li><li>Manage a portfolio of delinquent accounts while maintaining a high level of professionalism and empathy.</li><li>Negotiate payment arrangements and follow through to successful resolution.</li><li>Collaborate cross-functionally with Accounting, Operations, Legal, and Property Management teams.</li><li>Monitor account activity, payment plans, and collection efforts to drive positive outcomes.</li><li>Coordinate notices, eviction-related documentation, and legal processes when necessary.</li><li>Maintain accurate records and ensure compliance with company policies and applicable regulations.</li><li>Contribute ideas and process improvements that enhance the resident experience and operational efficiency.</li></ul>
2026-06-10T00:00:00Z