We are looking for a dynamic Operations Lead to oversee and enhance the delivery of virtual graphics for live broadcast events. Based in New York, New York, this role requires a detail-oriented individual with a strong background in sports media operations, live broadcasting, and team management. The ideal candidate will thrive in a fast-paced environment, ensuring seamless event execution while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage the scheduling of staff, allocation of equipment, and coordination of shipments to ensure successful delivery of virtual graphics for live events.<br>• Collaborate with production teams, broadcast departments, and other stakeholders to align processes and achieve operational goals.<br>• Develop and implement efficient workflows and procedures in partnership with the operations team.<br>• Provide hands-on support during live events, troubleshooting issues with software and hardware operated by freelance staff.<br>• Address and resolve real-time challenges during live broadcasts, escalating issues when necessary to minimize disruptions.<br>• Participate in planning meetings with clients and colleagues, delivering timely updates and reports on event and project status.<br>• Adjust plans and processes based on last-minute client updates, ensuring smooth execution of events in high-pressure situations.<br>• Train freelance operators on software features, including tracking and keying tools, to optimize on-air performance.<br>• Test new software releases to identify and address glitches prior to live implementation.<br>• Communicate with the development team to provide feedback on software performance and share insights gathered during live broadcasts.
Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others. Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage. Develop and maintain automated test scripts in Java, JavaScript, and C#. Integrate automated tests into CI/CD pipelines to support continuous delivery. Analyze test results, identify root causes, and drive resolution of issues. Mentor and support entry level engineers, fostering a culture of continuous learning and improvement. Communicate effectively with stakeholders to report progress, risks, and quality metrics. Solid Manual testing skills. Ability to understand and articulate complicated requirements for test case creation.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
Scentbird's accelerated growth has led us to seek an experienced Business Analyst to optimize our operations systems, streamline integrations, and enhance business intelligence capabilities. Reporting directly to the Director of Digital Product, you'll drive the continuous improvement and effective use of technology to elevate our operational efficiency.<br><br>Responsibilities:<br>• Collaborate closely with Operations and Product teams to identify, document, and solve complex WMS and backend system challenges.<br>• Provide software analysis and requirements when it comes to operational implementations, (EDI, Shipping methods, WMS systems, Automation)<br>• Coordinate data transfer / API troubleshooting and liaise effectively between vendors and internal Product Team members, ensuring accurate communication of technical issues.<br>• Design, execute, and oversee rigorous system testing and validation processes, particularly within sandbox environments for WMS or supply chain applications<br>• Support integration projects with external vendors and actively contribute to requirements development.<br>• Conduct detailed business intelligence and data analysis, identifying critical issues related to customs duties, postage fees, and other operational expenditures to avoid financial losses.<br>• Actively contribute to Operational technical system requirements such as Quickbase and CMMS<br>• Troubleshoot and analyze software issues related to fulfillment and other operational technologies<br>Qualifications:<br>• 4+ years of experience supporting or implementing software systems, preferably in product management or business analysis roles.<br>• 4+ years combined experience in warehouse management systems (WMS), supply chain technologies, EDI implementations, or similar domains.<br>• Experience performing rigorous software testing and validation in Agile environments.<br>• Ability to read, interpret, and communicate API functionality effectively.<br>• Excellent documentation and communication skills, capable of clearly translating complex requirements across teams.<br>• Strong analytical and technical troubleshooting skills; able to communicate clearly and propose actionable solutions.<br>• A collaborative, solution-focused mindset, able to manage projects independently from conception through implementation.<br>• Proactive, organized, and detail-oriented, with excellent interpersonal and communication abilities.<br>• A passion for continuous learning and adapting quickly to evolving challenges.<br>• Willingness and ability to be present onsite or maintain frequent visits to facilitate smooth operations, knowledge transfer, and team collaboration.
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
<p><strong>Overview</strong></p><p> The Technical Engineering Training Specialist is responsible for developing and delivering training programs for both internal and external customers across a full product ecosystem (including instruments, reagents, and digital tools). The role ensures users gain a high level of understanding regarding functionality, maintenance, troubleshooting, and operation.</p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide training to new hire field service and technical support engineers on all system types, covering installation through decommission. Training may be conducted in-person, remotely, or through virtual/live-streamed sessions.</li><li>Provide training to customer biomedical/biomechanical technicians as requested, focusing on preventive maintenance and basic service operations. Training may be in-person, remote, or virtual/live-streamed.</li><li>Deliver lectures and hands-on demonstrations covering safety, installation, programming, maintenance, troubleshooting, and operation. Follow defined course outlines, distribute materials, administer tests, and demonstrate relevant procedures.</li><li>Administer written and practical examinations and document performance outcomes for internal reporting.</li><li>Maintain training equipment in optimal working condition, ensuring instruments, components, and instructional materials are current and functional.</li><li>Observe trainees during instruction, provide support, and answer questions.</li><li>Review and update training content as needed to ensure continuous improvement, retiring outdated documentation and developing new materials when appropriate.</li><li>Participate in meetings, seminars, and industry training to maintain professional knowledge and integrate new information into instruction.</li><li>Ensure that all classes have access to functioning equipment, necessary consumables, and printed materials prior to instruction.</li></ul><p><br></p><p><br></p>
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
We are looking for a skilled Fullstack Engineer to join our dynamic team in New York, New York. In this role, you will contribute to building innovative solutions that enhance the car-buying process by collaborating across multiple teams and technology stacks. This opportunity is perfect for a developer with a passion for creating user-centric features and working in a fast-paced, startup environment.<br><br>Responsibilities:<br>• Develop and implement new features from concept to deployment, ensuring they meet user needs and business goals.<br>• Navigate various repositories and tech stacks, acting as a versatile contributor across the codebase.<br>• Design scalable and high-performing systems that simplify the car-buying experience.<br>• Collaborate with stakeholders, including car manufacturers, dealers, and buyers, to create impactful solutions.<br>• Partner with designers, product managers, and other engineers to enhance the platform's functionality and user experience.<br>• Participate in architectural discussions and decisions to drive technical innovation.<br>• Ensure timely delivery of high-quality code while adhering to best practices.<br>• Utilize cloud platforms to develop and maintain robust and reliable systems.<br>• Troubleshoot and resolve technical issues, ensuring smooth system operation.
We are in search of a Platform Engineer to join our team in Jersey City, New Jersey. As a Platform Engineer, you will be integral to the design, implementation, and management of our cloud-based infrastructure. You will collaborate with various teams including development, security, and operations, to ensure our platform is reliable, scalable, and secure.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to make improvements to the infrastructure<br>• Automate infrastructure management and provisioning with the use of Terraform<br>• Design, deploy, and maintain applications in containers using Kubernetes and Docker<br>• Manage our cloud infrastructure on AWS, with a focus on scalability, security, and cost-efficiency<br>• Implement best practices in networking, security, and system architecture<br>• Monitor system performance and resolve any infrastructure-related issues<br>• Optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines for efficient deployment and scaling of applications
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
<p>We are looking for an experienced Controller to oversee and enhance the financial operations of our firm based in White Plains, New York. This role requires a detail-oriented financial expert who can ensure accurate reporting, compliance, and strategic decision-making to support overall business success. The ideal candidate will collaborate with leadership, project teams, and external partners to maintain financial integrity and optimize processes.</p><p><br></p><ul><li>Oversee all accounting activities, including accounts payable/receivable, payroll, general ledger management, and bank reconciliations.</li><li>Direct the preparation and review of monthly, quarterly, and annual financial statements and performance reports.</li><li>Monitor and manage cash flow, budget development, revenue forecasting, and project-by-project financial analysis.</li><li>Ensure adherence to internal controls, company policies, and all relevant regulatory requirements.</li><li>Partner with project teams to facilitate budget planning, cost monitoring, and billing accuracy.</li><li>Administer and continually improve accounting systems to enhance efficiency and data quality.</li><li>Serve as the primary point of contact for external financial partners, including CPAs, auditors, and banking representatives.</li><li>Deliver actionable financial insights and recommendations to senior leadership to support risk management and operational performance.</li></ul><p><br></p>
<p>Our client is looking for an experienced Senior Office Administrator to oversee financial operations and human resource processes for our organization in the Far Hills, New Jersey area. This role combines expertise in accounting, payroll management, and HR administration to ensure seamless operations and compliance with applicable regulations. The ideal candidate will be detail-oriented, organized, and capable of managing multiple priorities effectively.</p><p><br></p><p>Salary is 70,000 - 75,000. </p><p><br></p><p>Benefits include medical & dental insurance, 401k, PTO, paid holidays, and NJ sick leave. </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including invoice review, coding, and entry into accounting systems, ensuring accuracy and timely payments.</p><p>• Reconcile vendor statements monthly, address discrepancies, and maintain strong vendor relationships.</p><p>• Oversee payroll processing across multiple departments, ensuring accuracy in timesheets, labor allocations, and deductions.</p><p>• Coordinate onboarding for new employees, including preparation of offer letters, required forms, and system setup.</p><p>• Administer employee benefits, including enrollments, changes, and terminations, while liaising with brokers and carriers.</p><p>• Maintain and update employee records and ensure compliance with company policies and legal requirements.</p><p>• Support month-end close activities by preparing accruals, reconciling general ledger accounts, and allocating credit card expenses.</p><p>• Utilize accounting software and tools like Sage 300, QuickBooks, and Microsoft Excel to process transactions and generate reports.</p><p>• Identify workflow inefficiencies in AP, payroll, or HR processes and implement solutions to improve efficiency.</p><p>• Assist with audits, special projects, and the development of standard operating procedures to support organizational growth.</p>
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
<p><strong>Staff Accountant – Construction Company (Westchester County, NY)</strong></p><p>We are partnering with a construction company in Westchester County, New York, they are seeking a detail-oriented Staff Accountant to join our finance team. This position offers the opportunity to support our ongoing projects and contribute to the organization’s financial success.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and maintain general ledger entries, reconciliations, and journal postings.</li><li>Assist with month-end and year-end close processes.</li><li>Support accounts payable/receivable, payroll processing, and regular financial reporting.</li><li>Analyze financial data to ensure accuracy and integrity.</li><li>Collaborate with project managers and other teams on cost-tracking and budget management.</li><li>Monitor compliance with accounting standards and company policies.</li><li>Aid in the maintenance and implementation of ERP systems and process improvements.</li></ul>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
<p><strong>Staff Accountant – Construction Company (Rockland County, NY)</strong></p><p>We are partnering with a construction company in Rockland County New York; they are seeking a detail-oriented Staff Accountant to join our finance team. This position offers the opportunity to support our ongoing projects and contribute to the organization’s financial success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and maintain general ledger entries, reconciliations, and journal postings.</li><li>Assist with month-end and year-end close processes.</li><li>Support accounts payable/receivable, payroll processing, and regular financial reporting.</li><li>Analyze financial data to ensure accuracy and integrity.</li><li>Collaborate with project managers and other teams on cost-tracking and budget management.</li><li>Monitor compliance with accounting standards and company policies.</li><li>Aid in the maintenance and implementation of ERP systems and process improvements.</li></ul>
We are looking for a highly skilled Senior Accountant to join our team in Stamford, Connecticut. This pivotal role supports the Accounting department by ensuring precise financial reporting, conducting detailed analyses, and providing valuable insights to guide leadership decisions. The ideal candidate will bring a blend of technical accounting expertise and analytical capabilities while contributing to process improvements and enhancing internal controls.<br><br>Responsibilities:<br>• Prepare accurate and timely financial statements and reports to support organizational transparency.<br>• Conduct detailed variance, trend, and flux analyses to identify and explain performance drivers.<br>• Ensure strict compliance with company policies and internal control standards.<br>• Coordinate with external auditors by preparing required documentation and supporting audit processes.<br>• Collaborate with cross-functional teams to deliver actionable financial insights.<br>• Identify opportunities for improving reporting processes and implement enhancements.<br>• Assist in the development and optimization of financial reporting systems.<br>• Serve as a subject matter expert, providing guidance and mentorship in financial reporting best practices.<br>• Reconcile revenue and costs to ensure accurate financial analysis and reporting.<br>• Support leadership decision-making through detailed and reliable financial data.
We are looking for a proactive and detail-oriented Project Coordinator to join our team in New York, New York. This role is pivotal in supporting various organizational initiatives, managing logistics, and ensuring smooth communication across teams. If you are passionate about nonprofit work, thrive in a dynamic environment, and excel at juggling multiple responsibilities, this position is an excellent opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Collaborate with the Scientific Director and Executive Director to support program development and execution.<br>• Oversee daily program operations, ensuring tasks are completed efficiently and on schedule.<br>• Organize and manage internal project files and databases, maintaining accuracy and accessibility.<br>• Assist in preparing comprehensive reports and presentations for internal and external stakeholders.<br>• Coordinate logistics and track deliverables to ensure project milestones are met.<br>• Facilitate internal communications to ensure alignment across all departments.<br>• Manage scheduling for meetings, events, and key organizational activities.<br>• Support grant management processes, including tracking deadlines and maintaining relevant documentation.<br>• Utilize tools such as Salesforce, Proposal Central, and Blackbaud for project and donor management.<br>• Contribute to branded content creation using Canva and other design platforms.
<p>A nationally recognized company with multiple locations in <strong>Ocean and Monmouth Counties</strong> is seeking a <strong>dynamic, personable, and results-driven General Manager</strong> to lead day-to-day spa operations. This role is ideal for a hands-on leader who thrives in a fast-paced, customer-focused environment and is passionate about developing teams, driving sales, and delivering exceptional guest experiences. The General Manager serves as a key partner to the Spa Owners, acting as a mentor and role model to staff while ensuring operational excellence, strong sales performance, and a welcoming spa environment.</p><p><br></p><p>Salary is 60,000 - 70,000.</p><p><br></p><p>Benefits include medical, dental, and vision insurance, 401k, PTO, employee discounts, flexible scheduling, and annual employee appreciation outings and events. </p><p><br></p><p> <strong>Leadership & Team Management</strong></p><ul><li>Serve as the direct supervisor to Lead Massage Therapists, Lead Estheticians, and Sales Associates.</li><li>Recruit, hire, train, schedule, and conduct performance reviews for all massage therapists and estheticians.</li><li>Oversee ongoing staff training, coaching, documentation, and team meetings.</li><li>Handle scheduling conflicts, call-outs, payroll-related disputes, and employee documentation.</li><li>Inspire a high-performance culture by leading by example.</li></ul><p><strong>Sales & Business Performance</strong></p><ul><li>Drive membership and gift card sales, meeting and exceeding individual and team goals.</li><li>Create, communicate, and help implement sales goals and promotions.</li><li>Motivate service providers to grow sales and maximize performance.</li><li>Analyze and optimize the daily appointment book to maximize revenue.</li><li>Communicate service offerings and promotions to clients.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Deliver and model exceptional customer service to all guests and members.</li><li>Oversee and resolve all customer service challenges and conflicts.</li><li>Monitor client surveys and ensure feedback is communicated constructively to staff.</li></ul><p><strong>Operations & Administration</strong></p><ul><li>Oversee daily spa operations, ensuring smooth workflows and high standards.</li><li>Schedule and confirm appointments; balance and manage the daily booking schedule.</li><li>Maintain spa cleanliness and uphold brand and store standards throughout the facility.</li><li>Manage inventory, including ordering service supplies and equipment and performing routine counts.</li><li>Complete administrative tasks, computer data entry, and reporting as needed.</li><li>Support and oversee staff training programs and professional development initiatives.</li><li>Participate in company training programs, conferences, and ongoing development opportunities.</li></ul><p><strong>Marketing & Community Engagement</strong></p><ul><li>Manage and support social media responsibilities.</li><li>Participate in community outreach initiatives (approximately four per year).</li><li>Support brand presence and engagement within the local community.</li></ul><p><br></p>
We are looking for an experienced Applications Architect to join our team in Edison, New Jersey. This Contract to permanent position involves designing, implementing, and optimizing Amazon Connect solutions while collaborating with cross-functional teams to ensure seamless integration and performance. The ideal candidate will bring a strong technical background and leadership skills to guide projects from conception to deployment.<br><br>Responsibilities:<br>• Design comprehensive Amazon Connect solutions, ensuring seamless integration with internal services and external systems.<br>• Collaborate with stakeholders such as business analysts and product managers to align technical designs with business requirements.<br>• Establish best practices, standards, and guidelines for the architecture of Amazon Connect systems.<br>• Diagnose and resolve complex technical issues during development, deployment, and production phases.<br>• Provide mentorship to entry level architects and engineers, fostering growth in Amazon Connect expertise.<br>• Develop APIs and support telephony integration to enhance system functionality.<br>• Incorporate speech recognition technologies into architectural designs to improve user experience.<br>• Ensure solutions adhere to cloud architecture principles and align with organizational objectives.<br>• Participate in regular reviews to assess system performance and identify areas for improvement.
We are looking for an experienced Paralegal to join a dynamic personal injury law firm located in Westbury, New York. The position offers a supportive and collaborative environment with opportunities for skill development and growth. If you have a strong background in civil litigation and case management, this role will allow you to make a meaningful impact while working closely with attorneys.<br><br>Responsibilities:<br>• Manage legal cases from start to finish, ensuring all necessary steps are completed accurately and efficiently.<br>• Analyze and review medical records, updates, and interrogatories to support case development.<br>• Draft a variety of legal documents, including pleadings, memos, and correspondence.<br>• Coordinate the electronic filing of legal documents through appropriate systems.<br>• Communicate with medical providers to request and obtain necessary records for case evaluation.<br>• Support attorneys with trial preparation tasks, with training provided as needed.<br>• Maintain accurate and organized case files using case management software.<br>• Collaborate with attorneys to ensure all litigation processes are handled effectively.<br>• Provide administrative and legal support to attorneys in personal injury cases.
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
