<p>We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. Your expertise will be essential in diagnosing problems, offering solutions, and ensuring customer satisfaction through effective communication and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge.</p><p>• Create, update, and refine training manuals and knowledge articles for software and hardware systems.</p><p>• Identify and resolve system errors through detailed analysis and technical expertise.</p><p>• Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved.</p><p>• Install, update, and configure software to address technical problems and improve system functionality.</p><p>• Utilize remote access tools to diagnose and fix software or hardware issues efficiently.</p><p>• Collaborate with other departments to align technical solutions with customer needs.</p><p>• Document and track issues using ServiceNow to streamline resolution processes.</p><p>• Provide timely responses to customer inquiries and offer guidance on system usage.</p><p>• Evaluate and recommend improvements for technical support processes to enhance service delivery.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Saint Paul, Minnesota. This role focuses on providing hands-on IT support, managing mobile devices, and maintaining an organized inventory system for IT assets. The position is fully onsite and requires occasional travel to nearby locations to ensure seamless device management and support.<br><br>Responsibilities:<br>• Deliver desktop-side IT support for users in a centralized office environment.<br>• Handle mobile device management tasks, including provisioning and decommissioning of devices.<br>• Track, organize, and maintain inventory of IT assets such as laptops, monitors, and other equipment.<br>• Update and manage device inventory documentation using Excel and SharePoint.<br>• Utilize Microsoft 365 tools like OneDrive and SharePoint for efficient file storage and sharing.<br>• Coordinate logistics for device pickup, delivery, and redistribution to off-site locations.<br>• Travel to nearby sites to assist with device recovery, delivery, or inventory management.<br>• Ensure devices in garages and data rooms are accurately accounted for in records.<br>• Address technical issues and service requests using troubleshooting skills and service desk tools.
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
<p>We are looking for a Front Desk Coordinator to join our client in the south metro, Minnesota metro. In this role, you will serve as the first point of contact for clients and visitors, providing exceptional customer service while ensuring smooth front desk operations. This is a long-term contract position, offering the opportunity to contribute to a dynamic and detail-oriented environment. Responsibilities:</p><ul><li>Greet and assist visitors and clients in a detail-oriented and welcoming manner.</li><li>Handle incoming calls using a multi-line phone system and direct them appropriately.</li><li>Manage scheduling and appointment coordination with accuracy and efficiency.</li><li>Maintain organized records and files to ensure easy access to important documents.</li><li>Perform data entry tasks with attention to detail and accuracy.</li><li>Provide administrative support to the team, including document preparation and correspondence.</li><li>Ensure the front desk area remains tidy and presentable at all times.</li><li>Address client inquiries and resolve issues promptly and effectively.</li><li>Collaborate with team members to support overall office operations.</li></ul>
<p>We are looking for an experienced Technical Support Analyst to join our team on a contract basis. In this role, you will provide technical assistance and support across two locations, ensuring smooth operation and resolution of IT-related issues. This position requires a proactive individual with strong problem-solving skills and expertise in Apple devices and systems.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier I helpdesk support to users across two sites, addressing technical issues promptly and effectively.</p><p>• Diagnose and troubleshoot hardware, software, environmental, and user-related problems, collaborating with vendors when necessary.</p><p>• Conduct research on unresolved issues and propose solutions to improve user experience.</p><p>• Manage device lifecycles, including acquisition, deployment, collection, erasure, and sale.</p><p>• Perform repair and maintenance tasks for various equipment and technical services, such as printers.</p><p>• Create and update documentation for procedures and practices to ensure consistency and efficiency.</p><p>• Promote the continuous enhancement of technology support processes.</p><p>• Handle additional duties as needed to support the IT team and organizational goals.</p>
<p>We are looking for a skilled Systems Administrator to join our team in Plymouth, Minnesota. This role offers an opportunity to manage and support critical IT systems, ensuring their reliability and security. The ideal candidate will bring hands-on expertise in server management and end-user support, contributing to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain IT infrastructure, including servers, desktops, laptops, and peripheral devices.</p><p>• Install, configure, and troubleshoot hardware, software, and operating systems to ensure optimal performance.</p><p>• Perform regular backups and implement system updates, including OS patches and antivirus solutions.</p><p>• Administer basic network configurations and ensure connectivity for internal and external systems.</p><p>• Support telecom systems and contribute to their ongoing maintenance.</p><p>• Collaborate with leadership to identify technology improvements and implement best practices.</p><p>• Provide help desk support, resolving technical issues for end users efficiently.</p><p>• Optimize system performance and security through proactive monitoring and maintenance.</p><p>• Document IT processes and procedures while ensuring compliance with organizational standards.</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com).</p>
<p>We are looking for an organized and personable Medical Front Desk Specialist to join our team on a contract basis. This position is based in Woodbury, Minnesota, and offers an opportunity to support patients in a healthcare setting. The ideal candidate will excel in patient reception, scheduling, and administrative tasks, ensuring a seamless experience for both patients and staff.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with a warm and attentive demeanor, ensuring they feel supported during their visit.</p><p>• Manage patient check-in and check-out processes while adhering to established protocols.</p><p>• Assist patients in completing necessary forms and updating demographic information as needed.</p><p>• Provide clear and accurate information about appointments, services, and clinic policies.</p><p>• Schedule new and follow-up appointments to optimize provider availability and clinic workflow.</p><p>• Confirm appointments, send reminders, and handle cancellations or no-shows efficiently.</p><p>• Verify insurance details and collect payments, including co-pays, deductibles, and outstanding balances.</p><p>• Maintain detailed financial records, process payments, and issue receipts to patients.</p><p>• Organize and update electronic health records by scanning and uploading documents.</p><p>• Ensure the front desk and waiting area are clean, organized, and welcoming for all visitors.</p>
<p>We are looking for a contract to to hire, dedicated and detail-oriented Member Services Representative to join our team in St. Paul, Minnesota. This role involves delivering excellent customer experiences in a fast-paced call center environment. As part of a long-term contract position, you will play a vital role in assisting customers and maintaining high service standards.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries efficiently and courteously, ensuring customer satisfaction.</p><p>• Provide accurate information about services and resolve issues in a timely manner.</p><p>• Utilize computer systems to document customer interactions and update records.</p><p>• Maintain high typing accuracy to meet operational requirements.</p><p>• Collaborate with team members to improve service delivery and share best practices.</p><p>• Adapt to a fast-paced work environment while managing multiple tasks simultaneously.</p><p>• Uphold company policies and procedures in all customer interactions.</p><p>• Assist with escalated concerns, ensuring proper resolution and follow-up.</p><p>• Monitor and report customer feedback to help identify areas for improvement.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring patients receive essential medical equipment by providing exceptional support to clients and partners. This is a Contract to permanent position within the healthcare industry, offering a meaningful opportunity to contribute to patients' health and quality of life.<br><br>Responsibilities:<br>• Accurately process up to 15 medical equipment orders daily using our software system.<br>• Handle approximately 40 inbound calls per day, addressing inquiries and resolving issues efficiently.<br>• Provide detailed information about the product catalog to assist clients and partners effectively.<br>• Ensure timely entry of orders to guarantee patients receive necessary medical equipment promptly.<br>• Offer exceptional customer service to clients, addressing concerns related to billing, insurance, and product availability.<br>• Collaborate with team members to maintain high standards of accuracy and timeliness.<br>• Stay informed about durable medical equipment (DME) to offer knowledgeable assistance.<br>• Troubleshoot and resolve order-related issues to ensure seamless operations.<br>• Maintain compliance with healthcare regulations and company policies during all interactions.
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p> </p>
<p>We are seeking a dynamic Front Desk Coordinator to join our team in Eagan, Minnesota. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in delivering outstanding customer service. As the first point of contact, you will play a pivotal role in creating a welcoming atmosphere for clients and visitors, handling inquiries, and coordinating office activities with professionalism and efficiency. If you excel at multitasking, have strong organizational skills, and enjoy building positive relationships with others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors in a friendly and detail-oriented manner.</p><p>• Communicate effectively with clients and team members, ensuring clarity and a high level of attention to detail.</p><p>• Effectively operate the switchboard, promptly managing all incoming inquiries while consistently providing exceptional customer service.</p><p>• Receive, organize, and distribute mail in accordance with established procedures.</p><p>• Keep office files organized and manage general filing tasks.</p><p>• Monitor and order office and kitchen supplies to maintain inventory levels.</p><p>• Provide overflow support for administrative tasks such as word processing, data entry, and online research.</p><p>• Answer and direct incoming calls, ensuring accurate message delivery.</p><p>• Utilize Microsoft Teams and other tools to support communication and coordination.</p><p><br></p>
<p>Join our company as a Remote Spanish Bilingual Customer Service Representative, supporting customers in both English and Spanish across a variety of channels. We are seeking adaptable, detail-oriented professionals who excel in fast-paced, remote environments and are committed to delivering outstanding service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both Spanish and English</li><li>Resolve questions, concerns, and issues efficiently while maintaining a positive attitude</li><li>Document all customer interactions clearly and accurately</li><li>Collaborate with team members and other departments to ensure high customer satisfaction</li><li>Uphold company values, policies, and standards of service</li><li>Meet or exceed individual and team metrics for productivity and quality</li></ul>
<p>We are looking for an experienced Business Analyst to join our team in Saint Paul, Minnesota. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
Position: IT Product Owner (Data Integrations)<br> Location: Remote<br> Salary: Up to $110,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a Product Owner who thrives at the intersection of vision, strategy, and execution? <br> <br> Do you love transforming complex problems into elegant, buildable solutions? Are you motivated by the opportunity to help build brand‑new digital products from the ground up?<br> If so, we have an incredible Product Owner role— playing a critical part in a major digital transformation that is redefining and transforming services.<br> This is a rare chance to join a newly built, remote‑first product and engineering team shaping the future of a multi‑industry ecosystem.<br> <br> About the Transformation<br> We're building a modern, connected, mobile‑responsive digital platform that unifies dozens of systems into one seamless experience. Think:<br> • MVP‑first mindset<br> • Scalable, flexible architecture<br> • Seamless data flows<br> • Consumer‑grade UX<br> • A team empowered to innovate quickly<br> And you’ll be at the center of it.<br> You’ll Own…<br> • Translating data, API, and integration requirements into clear, actionable user stories<br> • Partnering closely with the Sr Data Integration Engineer to shape data flows, CDP capabilities, and API frameworks<br> • Prioritizing a data‑heavy backlog that balances business value with technical complexity<br> • Ensuring delivered work is accurate, secure, and scalable<br> You Are…<br> • A Product Owner who understands how data moves through systems<br> • Comfortable working with data engineers, APIs, ETL/ELT workflows, and integration frameworks<br> • A strong communicator who can simplify complex technical concepts for non‑technical audiences<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
Position: IT Product Owner (Mobile Apps)<br> Location: Remote<br> Salary: Up to $110,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a Product Owner who thrives at the intersection of vision, strategy, and execution? <br> <br> Do you love transforming complex problems into elegant, buildable solutions? Are you motivated by the opportunity to help build brand‑new digital products from the ground up?<br> If so, we have an incredible Product Owner role— playing a critical part in a major digital transformation that is redefining and transforming services.<br> This is a rare chance to join a newly built, remote‑first product and engineering team shaping the future of a multi‑industry ecosystem.<br> <br> About the Transformation<br> We're building a modern, connected, mobile‑responsive digital platform that unifies dozens of systems into one seamless experience. Think:<br> • MVP‑first mindset<br> • Scalable, flexible architecture<br> • Seamless data flows<br> • Consumer‑grade UX<br> • A team empowered to innovate quickly<br> And you’ll be at the center of it.<br> You’ll Own…<br> • Translating product vision into beautifully detailed user stories and acceptance criteria<br> • Partnering with UX, engineering, and product leadership to build mobile and web features<br> • Prioritizing a product backlog focused on customer value, usability, and impact<br> • Supporting Agile ceremonies and unblocking delivery in real time<br> You Are…<br> • Experienced in product ownership for web and/or mobile applications<br> • Customer‑centric, with strong UX instincts<br> • Comfortable in 0→1 product environments and iterative MVP delivery<br> <br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for an entry-level Associate Business Systems Analyst to join our team in Hopkins, Minnesota. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business teams and IT to ensure efficient communication and process alignment.</p><p>• Provide support to front-line teams by participating in case consultations and delivering solutions.</p><p>• Update and maintain documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to enhance team knowledge and effectiveness.</p><p>• Perform quality reviews to maintain compliance with applicable laws, regulations, and company standards.</p><p>• Assist with basic data tasks during compliance and audit reviews.</p><p>• Ensure adherence to policies and procedures across business operations.</p><p>• Utilize tools like Microsoft Excel, Word, and PowerPoint to support reporting and documentation needs.</p><p>• Collaborate with business units to address system-related challenges and improve processes.</p><p>• Monitor regulatory requirements to ensure operational compliance.</p>
<p>Robert Half is seeking a dynamic employee for a temporary / contract to hire opportunity with a growing company! The primary role of the Cash Application Specialist will be to determine how each line item on the customer remittance will be applied against the customer’s account, while strictly adhering to company policy and GAAP accounting standards. Advanced excel skills and heavy accounts receivable reconciliation/auditing experience are a must.</p><p> </p><p>Responsibilities:</p><p>- Download customer payment and remittance information from the lockbox, customer portals and email daily.</p><p>- Utilize working knowledge of the customer payment breakdown-process, factoring in any issues that may delay the breakdown-process, to prioritize workload, while still ensuring that all cash is posted by daily/monthly deadlines.</p><p>- Following company policy, breakdown customer remittances and research each remittance line item to determine which invoice on the customer account to apply cash.</p><p>- Balance all cash application, unapplied cash and non-AR entries to ensure total cash applied matches the customer payment.</p><p>- Provide auditable support, per company policy, for all cash application and non-AR entries.</p><p>- Develop working relationship with customer contacts and internal teams and communicate any discrepancies or problems timely. Monitor, follow-up and escalate to ensure problems are addressed so cash can be applied by daily/monthly deadlines.</p><p>- Communicate any lien releases or other billing process change documentation that may arrive with the customer remittance to appropriate internal teams.</p><p>- Assist the Cash App data-entry teams in posting cash as necessary to SAP, ensuring all deadlines are met.</p><p>- Assist with month-end close and prepare analysis and/or other administrative reports, review outstanding items and exceptions.</p><p>- Accounting and clerical duties such as filing, scanning, making collections phone calls and sending out past due correspondence.</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>A growing, healthcare organization is searching for a strategic and hands-on Finance Director to help lead its financial operations with precision, insight, and impact. Reporting to the Vice President of Finance, this individual will play a key role in shaping the financial strategy and operational success of a dynamic physician group dedicated to exceptional patient care.</p><p>This opportunity is ideal for a finance professional with a strong Controller background who thrives in both high-level strategy and detailed execution. The role spans the full spectrum of financial management—accounting, payroll, forecasting, revenue cycle oversight, and internal controls—while partnering closely with clinical and operational leaders to drive performance and growth.</p><p>As the organization continues to expand its footprint and services, the Finance Director will:</p><ul><li>Develop and implement long-term financial strategies aligned with clinical and business goals.</li><li>Oversee accounting operations, ensuring accurate reporting, compliance, and audit readiness.</li><li>Lead budgeting, forecasting, and capital planning across multiple sites.</li><li>Collaborate with revenue cycle and operations teams to optimize financial performance and streamline processes.</li><li>Serve as a trusted advisor on new initiatives, from service line expansion to new provider onboarding.</li></ul><p>Beyond technical expertise, this role calls for a leader who inspires trust and excellence—someone who can mentor a skilled finance team, champion process improvements, and foster a culture of accountability and collaboration.</p><p><br></p>
<p>We are looking for an experienced Client Services Manager to oversee and enhance the delivery of account onboarding, legal documentation, and treasury management services in compliance with industry standards and regulations. This role requires strong leadership skills to manage a team focused on loan support and treasury operations, ensuring exceptional service levels and operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Documentation, Onboarding, & Administration (70%)</strong></p><ul><li>Champion a client-focused culture within the department, setting expectations, managing staff, and ensuring consistent high-quality client service.</li><li>Execute routine processing tasks for loan and treasury management products.</li><li>Develop and maintain service level agreements, publish performance dashboards, and evaluate processes for improvement.</li><li>Collaborate with Credit, Relationship Managers, and Compliance to align with business objectives and compliance requirements.</li><li>Support client growth and service across business lines.</li><li>Cross-train staff to ensure consistent coverage and ongoing skill development.</li><li>Coordinate preparation and maintenance of legal loan documentation, including notes, security agreements, guarantees, UCC filings, collateral, and insurance records.</li><li>Oversee setup and maintenance of treasury management product offerings (e.g., ACH, Wires, Remote Deposit Capture, Positive Pay, and online banking installations and limits); monitor internal controls and dual authorization.</li><li>Maintain vendor relationships and act as product administrator for technology platforms, including coordination of upgrades and user acceptance testing (UAT).</li></ul><p><strong>Operational Risk Management & Compliance (15%)</strong></p><ul><li>Maintain and update departmental policies, procedures, SOPs, and internal controls in line with regulatory expectations.</li><li>Ensure compliance with applicable laws, regulations, and internal policies.</li><li>Lead remediation efforts for audit and examination findings.</li><li>Track and manage exceptions to maintain audit-ready operations.</li><li>Develop and implement fraud prevention and risk mitigation strategies to protect client assets and ensure regulatory compliance.</li></ul><p><strong>Process Optimization & Technology Enhancement (15%)</strong></p><ul><li>Regularly review and optimize operational workflows, recommending technology improvements to enhance quality, efficiency, and control.</li><li>Build business cases for automation or system enhancements; coordinate training and change management during rollouts.</li><li>Collaborate with stakeholders for approval and integration of process improvements.</li><li>Anticipate and plan for technology needs to drive future client experience and operational efficiency.</li></ul>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
<p>We are looking for a detail-oriented Part-time Accountant to join our team on a contract basis in Brooklyn Center, Minnesota. This role requires a strong understanding of nonprofit grant accounting, Quick Books, accounting principles and proficiency in managing financial data accurately and efficiently. If you are skilled in handling accounts payable, accounts receivable, and general ledger tasks, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts payable transactions, ensuring accuracy and timely payments.</p><p>• Maintain and update the general ledger, ensuring all entries are properly recorded.</p><p>• Handle accounts receivable tasks, including invoicing and follow-up on outstanding payments.</p><p>• Prepare and post journal entries to support month-end and year-end closing activities.</p><p>• Conduct bank reconciliations to ensure financial records align with bank statements.</p><p>• Utilize QuickBooks to manage and monitor financial data effectively.</p><p>• Collaborate with team members to streamline accounting processes and improve efficiency.</p><p>• Generate financial reports and summaries to assist with decision-making and compliance.</p><p>• Ensure adherence to accounting standards and regulations in all financial operations.</p>
<p>We are in the search for an Investment Trading Analyst to join our team in Minneapolis, Minnesota. The role primarily involves supporting the acquisition of various forms of investments, assisting in trading desk operations, and interacting with multiple business units within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately maintain data used in investment trading decisions, ensuring its availability from the initiation to the settlement of trades.</p><p>• Conduct portfolio analysis using data analysis tools, Microsoft Excel, MySQL, and SQL.</p><p>• Engage directly with trade partners to resolve data-related inquiries.</p><p>• Oversee portfolio reporting infrastructure and ensure its accuracy and efficiency.</p><p>• Establish yourself as the go-to expert for all reporting and data analysis related to portfolio acquisitions.</p><p>• Assist in research projects as per the requests of portfolio managers.</p><p>• Monitor the outcomes of investment strategies and make necessary adjustments.</p><p>• Collaborate with technology/data teams to ensure the accuracy of information and analysis.</p><p>• Regularly analyze portfolio return/risk.</p><p>• Handle all processes related to trade commencement to settlement.</p><p><br></p><p>Minimum Qualifications:</p><ul><li>Bachelor's degree in finance, economics or mathematics (a minor in data science or computer science ideal)</li><li>1+ Years relevant work experience in Financial Services.</li><li>Strong multitasking and prioritizing skills</li><li>Excellent communicative abilities</li><li>Comfortable working in a fast-paced environment</li><li>High analytical skills</li><li>Intermediate to advance Microsoft Excel skills and understanding of Data Base management tools</li><li>A proactive attitude to developing new ideas and refining existing processes</li></ul><p>Preferred Qualifications:</p><ul><li>Experience in credit and real estate</li><li>Familiarity with business intelligence tools such as Tableau and CAS</li><li>Progress towards investment-related certifications like CFA</li></ul><p>Opportunity awaits a skilled professional who can bring their expertise to our dynamic trading environment. If you feel your profile is a good match, we'd love to hear from you.</p><p>To apply for this opportunity, please message Douglas Rickart on LinkedIn, Call Doug at 612-249-0330 or submit your resume/application through our career site. </p>
<p>We are seeking an experienced <strong>Patent Prosecution Paralegal</strong> to support attorneys in managing U.S. and international patent filings. This role requires strong knowledge of USPTO and PCT procedures, exceptional organizational skills, and the ability to work independently and collaboratively.</p><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Prepare and file U.S. provisional/non-provisional and international patent applications with USPTO and International Bureau.</li><li>Manage multiple client-specific dockets and ensure all deadlines are met.</li><li>Draft and file USPTO documents (IDS, Office Action responses, Declarations, Assignments, POAs).</li><li>Coordinate international patent filings and liaise with foreign associates.</li><li>Conduct patent searches and gather prior art references for IDS filings.</li><li>Maintain client patent portfolios, including records, status reports, and client communications.</li><li>Independently correspond with clients, inventors, and patent examiners.</li><li>Ensure compliance with USPTO rules and firm policies.</li><li>Extract and analyze data from USPTO, PCT, and foreign patent office databases.</li></ul><p><br></p>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
