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5 results for Customer Service Manager in Duluth, GA

Customer Service Representative

Norcross, GA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience. Responsibilities: • Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time. • Input sales orders into company systems, verify key details, and confirm information with customers as needed. • Investigate product requests to determine the correct part numbers for orders and general inquiries. • Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule. • Respond to customer questions about availability, pricing, order progress, and shipping status through phone and other communication channels. • Work closely with production, purchasing, and shipping teams to address order discrepancies and support customer requirements. • Keep customer profiles, order data, and related records current and accurate within internal systems. • Resolve service issues professionally by addressing concerns, answering questions, and providing effective solutions.
2026-07-07T00:00:00Z

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries. Responsibilities:• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and service-related matters.• Track open issues, document account activity thoroughly, and escalate concerns to the appropriate teams when resolution requires additional support.• Enter and manage order-related information accurately while keeping customer records current and organized.• Balance multiple service requests at once while meeting response expectations and maintaining a high standard of detail and follow-through.• Support account management activities by helping customers navigate service questions and operational updates with clarity and professionalism.
2026-07-23T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service/Order Processing

Berkeley Lake, GA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-22T00:00:00Z

Account Manager

Atlanta, GA
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
We are looking for an Account Manager to support business clients and strengthen long-term customer partnerships in Atlanta, Georgia. This role focuses on responding to incoming opportunities, guiding clients through solutions, and helping drive revenue growth through consultative sales efforts. The ideal candidate is confident managing multiple accounts, skilled at building trust, and comfortable working in a fast-paced B2B environment. Responsibilities: • Manage a portfolio of business accounts and serve as a consistent point of contact for client needs and opportunities. • Respond to inbound inquiries promptly, assess customer requirements, and recommend appropriate products or services. • Develop and maintain strong client relationships to encourage retention, satisfaction, and account expansion. • Identify sales opportunities within existing and prospective accounts to support overall business growth. • Coordinate with internal teams to ensure timely follow-up, accurate information, and effective service delivery. • Track account activity, pipeline progress, and client interactions to maintain organized and up-to-date records. • Prepare proposals, pricing details, and solution recommendations tailored to customer objectives.
2026-07-17T00:00:00Z