We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Smyrna, Georgia. In this long-term contract position, you will play a pivotal role in managing customer interactions, ensuring smooth order processing, and delivering exceptional service. This role requires a proactive individual with excellent organizational and communication skills to support our operations effectively.<br><br>Responsibilities:<br>• Manage customer orders from initiation to delivery, ensuring accuracy and timely completion.<br>• Perform precise technical data entry to maintain accurate records.<br>• Communicate with customers and sales teams to ensure all documentation is up-to-date and complete.<br>• Utilize internal databases for tracking orders and addressing customer requests or modifications.<br>• Respond to customer inquiries professionally and document interactions in the system.<br>• Collaborate with field service teams to address and resolve long-term service challenges.<br>• Handle incoming calls regarding order status with clarity and professionalism.<br>• Support accounts receivable processes by verifying billing accuracy and following up on collections.<br>• Prepare regular and specialized reports related to management or quality metrics.<br>• Identify and recommend process improvements to enhance operational efficiency.
<p>What You’ll Be Doing:</p><ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p>Robert Half HR Solutions is currently partnering with a client that is looking to add a Benefits Administrator to their team. The Benefits Administrator will support 1400+ employees across multiple states. The experienced, detail-oriented Benefits Administrator will manage and administer all aspects of their employee benefits programs. This is a sole contributor role responsible for oversight and day-to-day execution of their medical, dental, vision, disability, and leave management plans, serving as the primary point of contact for all employee benefits queries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sole Benefits Administration:</strong> Own all aspects of employee benefits management in-house for 1,400 employees across multiple states.</li><li><strong>Plan Oversight:</strong> Administer medical, dental, vision, and disability plans. Troubleshoot issues, process enrollments/changes/terminations, and maintain data accuracy.</li><li><strong>Leave Management:</strong> Oversee all leaves of absence (LOA), FMLA, and ADA processes internally—assess eligibility, prepare and send required letters, monitor cases (typically 5–8 employees out at a time), and maintain compliance documentation.</li><li><strong>Workers’ Comp Coordination:</strong> Interface with the workers’ compensation vendor and coordinate integration of claims leading to FMLA or ADA cases.</li><li><strong>Open Enrollment:</strong> Lead the annual benefits open enrollment process, ensuring smooth execution, accurate communications, and data integrity.</li><li><strong>Carrier Feeds/EDI Integration:</strong> Manage carrier data feeds, troubleshoot errors, and serve as the liaison with plan carriers.</li><li><strong>Invoice Reconciliation:</strong> Review, reconcile, and process benefits invoices. Resolve discrepancies and support finance with reporting.</li><li><strong>Employee Education & Support:</strong> Serve as the subject matter expert and first point of contact for all employee questions regarding benefits, providing education and customer support as needed.</li></ul><p><br></p><p>This is a great opportunity to join a growing organization and work for a dynamic HR Leader!</p><p><br></p>
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
<p><strong>ACCOUNTING MANAGER - GLOBAL COMPANY IN DULUTH</strong></p><p>Are you an experienced Accounting professional ready to take ownership of transactional accounting and drive process improvements in a dynamic environment? We are looking for a detail-oriented <strong>Accounting Manager</strong> to join a leading Global Finance Organization’s team.</p><p><br></p><p>This hybrid role will focus on managing a team of accountants, emphasizing liabilities and ensuring the timely, accurate processing of operational accounting activities to support period close and reporting. You’ll play a significant part in completing statutory and regulatory accounting across multiple entities in North America.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the end-to-end accuracy and quality of balance sheet completion while maintaining control and governance standards.</li><li>Lead continuous improvement initiatives and automation efforts to enhance finance processes and deliver value-added services.</li><li>Collaborate cross-functionally with stakeholders to ensure compliance with accounting standards and regulatory requirements.</li><li>Manage team performance, enforce policies and agreements, and foster a customer-focused service culture.</li><li>Oversee journal entry review, reconciliation approvals, and financial trend analysis for accurate monthly close cycles.</li><li>Lead development and management of key relationships within the finance team and business partners.</li><li>Support audit processes including external and internal audits with zero material adjustments.</li></ul>
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p>We are seeking a dedicated and detail-oriented Personal Injury Case Manager to join our team in Atlanta, Georgia. In this key role, you will oversee the progress of personal injury cases from intake through resolution, provide proactive client support, manage workflow, and ensure all case handling meets our standards of efficiency and quality. This is a contract position and offers a strong opportunity for professional growth.</p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for clients throughout their case, answering and screening calls with professionalism and care.</li><li>Oversee case progression by coordinating all communications between clients, attorneys, medical providers, and other relevant parties.</li><li>Conduct and document client intake, gather essential case information, and determine next steps.</li><li>Monitor deadlines, maintain calendars, and follow up promptly on outstanding items to keep cases moving forward.</li><li>Utilize case management software to track and update case status, ensuring all data is accurate and current.</li><li>Collaborate with legal team members to facilitate case strategy and resolution.</li><li>Manage a high volume of cases, prioritizing tasks to deliver high-quality client service and timely results.</li><li>Support scheduling of medical appointments, hearings, depositions, and other case events.</li><li>Attend team meetings (in-person or virtual) as required.</li><li>Ensure all case files are organized, accessible, and fully documented.</li><li>Advocate for client needs and provide exceptional service, fostering strong client relationships.</li></ul>
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p><strong>TAX MANAGER (CPA) – Public Accounting Practice</strong></p><p><em>Recruiting on behalf of our client in the Atlanta Metro area</em></p><p>Are you an experienced tax professional ready to take on a leadership role? Our client, an established CPA firm, is seeking a <strong>Tax Manager</strong> to join their Tax Team. You’ll play a key role in guiding complex tax preparation and review engagements spanning high net worth individuals, partnerships, corporations, and estates/trusts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Independently review tax return engagements to ensure quality and compliance.</li><li>Mentor and support other members of the Tax Team.</li><li>Prepare and file complex tax returns for diverse clients.</li><li>Organize supporting work papers and maintain high standards in documentation.</li><li>Collaborate within the team and maintain open communication with leadership.</li><li>Build and maintain positive client relationships through exceptional service.</li><li>Conduct tax research and keep current with tax law updates.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p><strong>SENIOR SALES AMANGER - TECHNOLOGY SECTOR</strong></p><p>Are you an accomplished sales leader with a strong track record in firmware, embedded systems, or tech electronics? Our client—an innovator in advanced tech solutions powering everything from consumer electronics to automotive and industrial devices—wants you to drive commercial growth across the US!</p><p><br></p><p><strong>About the Opportunity:</strong></p><p>Join a forward-thinking global company, renowned for developing the embedded technology that supports businesses’ most critical applications and accelerates digital transformation. As Senior Sales Manager (US), you'll spearhead sales strategy, build lasting client relationships, and lead a high-performing team in a rapidly evolving market.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Develop and execute a US sales strategy focused on growth across high-value accounts and emerging verticals</li><li>Lead, motivate, and mentor a dynamic sales team—championing performance, collaboration, and accountability</li><li>Set and manage KPIs to consistently achieve revenue goals</li><li>Build and nurture relationships with enterprise clients, OEMs, and distribution partners</li><li>Champion customer satisfaction by working cross-functionally to resolve issues and deliver best-in-class service</li><li>Expand market presence through direct sales and strategic channel partnerships</li><li>Represent the brand at industry events, trade shows, and key meetings nationwide</li><li>Own the sales pipeline—lead generation, deal closure, forecasting, and reporting</li><li>Track market trends, analyze customer needs, and guide innovation in the go-to-market strategies</li><li>Align with product, marketing, and operations teams in the US and globally</li></ul>
<p>We are looking for a skilled Accounts Receivable / Collections Specialist to join our team in Stone Mountain, Georgia. In this role, you will oversee customer accounts, address inquiries, and ensure timely collections while maintaining accurate records. This is a long-term contract position offering a dynamic opportunity to contribute to the financial operations of a company specializing in restoration and commercial apartment complexes.</p><p><br></p><p>Responsibilities:</p><ul><li>Conduct collection calls and correspondence within a fast-paced environment, focusing on reducing delinquency and meeting department goals.</li><li>Address customer concerns regarding collections, refunds, account adjustments, and discrepancies while maintaining a high level of customer service.</li><li>Monitor and manage assigned customer accounts, including reconciliations, adjustments, and processing credit memos.</li><li>Prepare and distribute monthly delinquency notices and credit memos, ensuring accurate reporting.</li><li>Investigate and resolve payment disputes, ensuring outstanding balances are addressed effectively.</li><li>Weekly and monthly reporting to direct supervisor</li><li>Monthly Delinquency notices</li><li>Processing monthly credit memos and the appropriate reporting</li><li>High volume phone calls to delinquent customers</li><li>Reconcile customer disputes as they pertain to payment of outstanding balances that are due</li><li>Provide excellent & considerate customer service</li><li>Participate in team planning meetings</li><li>Meet defined department goals and activity metrics</li></ul><p><br></p><p><br></p>
<p><strong>AUDIT MANAGER – Public Accounting</strong></p><p>Are you a seasoned audit professional looking to step into a leadership role? My client is an established CPA firm. They are seeking a talented <strong>Audit Manager </strong>to join their Audit & Assurance team. In this role, you’ll plan and manage financial statement engagements across a variety of industries, including construction, real estate, employee benefit plans, nonprofits, and closely held businesses.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Plan, manage, and perform financial statement audit engagements.</li><li>Gain a deep understanding of client operations, processes, and business goals to inform audit procedures.</li><li>Work independently and collaboratively within a dynamic team.</li><li>Communicate effectively with engagement team members and maintain open dialogue.</li><li>Deliver exceptional service and foster positive client relationships.</li><li>Be available to travel to client locations within the Atlanta Metro area.</li></ul><p><br></p>
We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are on the lookout for a Dynamics 365 Solution Architect to be a part of our team situated in Atlanta, Georgia. In this role, you will be primarily tasked with the responsibility of managing customer inquiries, ensuring the maintenance of precise customer records, and processing customer applications with utmost accuracy.<br><br>Responsibilities: <br><br>• Efficiently handle customer inquiries related to Dynamic CRM<br>• Accurately process customer applications associated with Dynamics 365 solutions<br>• Ensure the management and update of customer records in Dynamics 365<br>• Monitor customer accounts within Dynamics 365 and take necessary actions<br>• Implement Dynamic CRM skills to optimize customer interaction and service<br>• Contribute to team efforts in maintaining a smooth workflow in Dynamics 365 operations<br>• Identify and address any issues or discrepancies in customer records<br>• Collaborate with other team members to ensure customer satisfaction<br>• Utilize Dynamics 365 platform to streamline customer service processes<br>• Continuously update knowledge and skills related to Dynamics 365 and Dynamic CRM.
We are looking for a detail-oriented Billing Coordinator to join our team on a Contract basis in Smyrna, Georgia. In this role, you will oversee and manage the billing process for pharmacy claims, ensuring timely reimbursements from insurance providers and patient payments. Your expertise will be key to maintaining compliance with industry standards while fostering efficient communication between payers, patients, and internal teams.<br><br>Responsibilities:<br>• Submit and monitor pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid, ensuring timely reimbursements.<br>• Track aging reports and follow up on unpaid or partially paid claims to facilitate full payment collection.<br>• Investigate and resolve claim rejections and denials by identifying errors, making corrections, and re-filing or appealing claims as necessary.<br>• Generate patient invoices, explain billing charges, and collect payments while delivering excellent customer service.<br>• Accurately post payments from insurance providers and patients to the appropriate accounts in the billing system.<br>• Reconcile accounts receivable regularly to maintain accurate financial records and address discrepancies promptly.<br>• Communicate with insurance providers to verify coverage details, clarify claim issues, and expedite resolutions.<br>• Maintain organized and detailed records of all billing activities to ensure compliance with pharmacy industry regulations.<br>• Provide clerical support, including sorting, filing, and maintaining departmental reports, to support seamless operations.<br>• Collaborate with management to suggest strategies for improving data accuracy and provide backup assistance to team members when needed.
<p>Robert Half HR Solutions is partnering with a fast-growing client looking to add an HR Manager to their team. This opportunity is ideal for HR professionals who thrive in dynamic, multisite environments and are passionate about shaping positive employee experiences and workplace culture.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for employees and managers regarding HR-related questions, concerns, and issue resolution.</li><li>Lead and manage employee relations, investigating issues, mediating conflicts, and providing guidance to drive positive outcomes.</li><li>Oversee performance management activities, including goal setting, coaching, corrective actions, and annual review processes.</li><li>Drive employee engagement initiatives, helping to build and reinforce a collaborative, inclusive, and high-performance company culture.</li><li>Ensure HR compliance with all federal, state, and local employment laws and company policies; maintain accurate HR documentation and records.</li><li>Support and execute change management strategies as the company grows and evolves.</li><li>Some travel to local site locations to provide hands-on HR support, build relationships, and understand location-specific needs.</li><li>Advise leadership, train managers on HR best practices, and support the rollout of new programs and policies.</li></ul><p><br></p><p>Why You’ll Love This Role:</p><ul><li>Direct impact on the company’s growth and culture at a critical phase.</li><li>Opportunity to build out HR programs from the ground up.</li><li>Highly visible role with room for advancement in a growth-focused organization.</li></ul><p><br></p>
<p>Risk Advisory – IT Audit Manager</p><p>Location: Atlanta, GA (Hybrid)</p><p>Does NOT offer sponsorship or C2C now or in the future</p><p><br></p><p>Robert Half is seeking an experienced and driven IT Audit Manager to join a Risk Advisory Services practice. In this leadership role, you will manage and deliver IT risk consulting engagements—including SOX compliance, SOC readiness and reporting, and cybersecurity assessments—across a variety of industries. You’ll work closely with clients to enhance their internal control environments, manage compliance efforts, and mitigate risk.</p><p><br></p><p><br></p>
<p>We are adding a Sr. Tax Mgr. with 7+ years of tax experience to our team. We provide the necessarytools, leadership and unlimited growth potential; you provide the charisma and exceptional accountingskills! The MISSION is to build and nurture relationships.</p><p><br></p><p><strong>Duties include, but are not limited to:</strong></p><ul><li>Review of individual, corporate, partnership, fiduciary and other types of tax returns.</li><li>Review of income tax projections involving multiple scenarios and complex analysis.</li><li>Identify potential tax problems areas and propose solutions to clients.</li><li>Serve as technical resource and mentor to lesser experienced Tax team members.</li><li>Manage multiple tax and accounting projects and client engagements – communicate withpartners, staff & clients regarding expectations, status of engagement and other matters asneeded.</li><li>Provide client with complete and accurate work in an efficient and timely manner based on agreedupon budgets and time expectations.</li><li>Anticipate areas of concerns regarding client engagements and proactively recommend solutions.</li><li>Analyzes/Reviews IRS notices and drafts responses.</li><li>Participate in team member evaluations and critical personnel decisions.</li><li>Consult with clients as needed on special projects.</li><li>Support the firm by participation in committees, training, recruitment & proactive involvement inplanning for the future.</li><li>Follow all applicable policies and procedures.</li><li>Participate as a member of the firm and develop positive working relationships with teammembers.</li></ul>
<p>Robert Half HR Solutions is partnering with a client in the Metro Atlanta area that is looking to add an HR Manager to their team. The HR Manager will lead employee relations and performance management initiatives within a dynamic environment. This role requires a strategic thinker with the ability to navigate complex multistate operations and ensure compliance with HR policies and procedures. You will play a key role in fostering a positive workplace culture while managing sensitive and confidential matters.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all aspects of employee relations, including resolving workplace conflicts and promoting a positive work environment.</p><p>• Develop and implement performance management strategies to enhance employee engagement and productivity.</p><p>• Ensure compliance with HR policies, procedures, and regulations across multiple states.</p><p>• Provide guidance and support to management on handling sensitive and confidential employee matters.</p><p>• Collaborate with leadership to align HR practices with organizational goals.</p><p>• Conduct training sessions for employees and managers on HR-related topics such as workplace policies and performance improvement.</p><p>• Analyze HR metrics to identify trends and recommend improvements.</p><p>• Manage recruitment and onboarding processes to ensure a seamless experience for new hires.</p><p>• Maintain accurate documentation and records related to HR activities.</p><p>• Stay updated on industry trends and legal requirements to adapt HR strategies accordingly.</p>
<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
<p>Robert Half HR Solutions is partnered with a growing client in the Sugar Hill area seeking to add an HR Manager to their team. This is an exciting opportunity for an experienced HR professional who thrives in a small business environment and is ready to lead both the tactical and strategic sides of HR. They are a growing small business dedicated to creating a supportive, people-first workplace where every team member can thrive. As they continue to evolve, they are looking for an HR Manager who can balance hands-on HR operations with strategic insight—someone ready to build, refine, and elevate HR processes for a small but mighty team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the sole HR lead, managing all day-to-day HR operations with accuracy, professionalism, and confidentiality.</li><li>Partner with leadership to develop and implement HR strategies that support business goals and enhance company culture.</li><li>Enhance and maintain HR processes including onboarding, performance management, employee relations, compliance, and benefits administration.</li><li>Provide guidance and coaching to managers and employees to help foster a positive, inclusive, and productive workplace.</li><li>Identify opportunities to streamline HR practices and introduce scalable processes that support growth.</li><li>Ensure compliance with federal, state, and local employment laws and maintain all necessary reporting and documentation.</li><li>Champion employee engagement initiatives and support the creation of a people-first culture.</li></ul><p><strong>Qualifications</strong></p><ul><li>5+ years of HR experience, preferably in a small business or similar environment where you’ve served as the primary HR resource.</li><li>Strong working knowledge of HR best practices, employment laws, and people operations.</li><li>Demonstrated ability to balance tactical HR work with strategic planning.</li><li>Excellent communication, problem-solving, and decision-making skills.</li><li>Adaptable, resourceful, and comfortable working independently.</li><li>Passion for building meaningful relationships and cultivating an engaging employee experience.</li><li>HR certification (PHR, SHRM-CP, etc.) is a plus but not required.</li></ul><p><br></p>
<p><strong>🌟 Tax & Wealth Paralegal | Atlanta, GA | Up to $120K + Bonus 🌟</strong></p><p><br></p><p> 📍 <em>Hybrid Remote Flexibility | High-Net-Worth Clientele | Estate & Trust Focus</em></p><p><br></p><p>Are you a seasoned <strong>Trusts & Estates Paralegal</strong> with a passion for precision, client service, and complex fiduciary matters? A highly respected, Atlanta-based boutique firm is seeking a <strong>Tax & Wealth Paralegal</strong> to join their collaborative and long-tenured team. This is a rare opportunity to work on sophisticated matters for high-net-worth individuals and family offices in a supportive, professional environment.</p><p><br></p><p>🔍 <strong>What You’ll Do:</strong></p><ul><li>Independently manage <strong>full-cycle estate and trust administration</strong></li><li>Prepare <strong>706s, 709s, 1041s</strong>, and other fiduciary income and gift tax returns</li><li>Handle <strong>federal and state estate tax filings</strong>, probate documents, and trust accountings</li><li>Collaborate with attorneys on <strong>entity formation, tax planning, and compliance</strong></li><li>Utilize tools like <strong>EstateWorks, GEMS, Zane</strong>, and others to streamline workflow</li><li>Mentor junior team members and contribute to process improvements</li></ul><p><br></p>
