67 results for Customer Service Manager in Duluth, GA

Director of Growth

Alpharetta, GA
onsite
Permanent
90000.00 - 95000.00 USD / Yearly
We are looking for a dynamic and results-driven Director of Growth to lead client success and retention initiatives in Alpharetta, Georgia. This role requires a strategic thinker who can drive measurable outcomes, foster long-term relationships, and identify opportunities for account growth. As a key leader within the organization, you will collaborate across departments and help define the client success model to support the company’s growth. Responsibilities: • Manage the full client journey from onboarding through long-term engagement, ensuring a seamless and impactful experience. • Drive measurable results for new clients within their first 90 days and oversee the tracking of those outcomes. • Maintain a high client retention rate by proactively managing relationships and addressing needs before issues arise. • Lead the client onboarding process, ensuring every launch is executed to the highest standard. • Ensure inbound inquiries are promptly addressed with minimal missed calls to uphold exceptional client service. • Identify opportunities for upselling and account expansion, guiding clients toward advanced levels of support. • Collaborate on building systems to proactively drive client growth and account development. • Partner with the coaching division to facilitate smooth transitions for clients advancing their service levels. • Provide leadership and mentorship to the team, fostering growth and setting clear performance standards. • Work with the President to refine the client success strategy, ensuring alignment with the company’s growth objectives.
2026-03-18T13:18:41Z

Front Desk Coordinator

Atlanta, GA
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a dedicated Front Desk Coordinator to join our team in Atlanta, Georgia, on a contract basis. This role is ideal for someone who enjoys creating a welcoming environment while managing administrative tasks with precision. You will be the first point of contact for employees, guests, and vendors, ensuring an attentive and organized reception area. Responsibilities: • Serve as the primary contact for greeting employees, guests, and vendors, ensuring a warm and attentive experience. • Manage incoming calls using a multi-line phone system, directing them efficiently to the appropriate parties. • Oversee daily office operations to maintain a productive and organized workspace. • Coordinate and support company events and employee activities, including setup and cleanup. • Ensure meeting rooms and common areas are clean, presentable, and well-stocked. • Assist the Office Manager with administrative tasks and routine office procedures. • Facilitate workstation setup and onboarding for new employees to ensure a smooth transition. • Organize and maintain files, ensuring accessibility and accuracy of records. • Provide concierge-style services to enhance the overall employee and guest experience.
2026-03-18T19:54:03Z

Workers Compensation Claims Examiner

Alpharetta, GA
onsite
Temporary
29.00 - 31.00 USD / Hourly
We are seeking a Workers Compensation Claims Examiner to join our team. The Workers Compensation Claims Examiner will be responsible for managing lost time claims, ensuring compliance, and delivering excellent customer service. This Workers Compensation Claims Examiner role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Location: Alpharetta, GA (On-site)Schedule: 8:00 AM – 5:00 PM, Monday through FridayEmployment Type: 3-month contract with possibility of extension Responsibilities:<ul><li>Deliver superior customer service through effective interactions with insureds, claimants, agents, underwriters, and others</li><li>Collaborate with team members to achieve goals and maintain a high-performance environment</li><li>Provide accurate and timely expense and loss assessments on lost time claims</li><li>Communicate effectively with internal and external stakeholders regarding claim activity, trends, and issues</li><li>Conduct thorough investigations, coverage analysis, loss assessments, and case management</li><li>Develop and execute strategies to achieve early claim resolution</li><li>Identify and address coverage issues, potential fraud, and subrogation opportunities</li><li>Maintain organized and up-to-date claim files using a diary system</li><li>Monitor claim developments and follow up on outstanding items in a timely manner</li><li>Provide guidance and direction to team members when needed</li></ul>
2026-03-26T15:18:44Z

Receptionist

Marietta, GA
onsite
Temporary
18.05 - 20.90 USD / Hourly
We are looking for a detail-oriented and friendly receptionist to join our team in Marietta, Georgia. This long-term contract position offers an opportunity to contribute to the smooth daily operations of our office by providing exceptional administrative and customer service support. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming and organized environment. Responsibilities: • Answer and manage incoming calls using a multi-line phone system, ensuring prompt and courteous communication. • Greet visitors in a courteous manner and assist them with inquiries or direct them to the appropriate staff. • Maintain accurate records by performing efficient data entry and updating databases as needed. • Handle email correspondence, including responding to inquiries and forwarding messages to relevant team members. • Organize and manage files to ensure easy access to important documents and information. • Schedule appointments and meetings, coordinating with staff and external contacts to avoid conflicts. • Provide excellent customer service by addressing client and staff needs in a timely and helpful manner. • Utilize Microsoft Word, Excel, and Outlook to create documents, manage spreadsheets, and communicate effectively. • Collaborate with team members to ensure administrative tasks are completed efficiently and accurately. • Support daily office functions, including ordering supplies and maintaining a tidy reception area.
2026-03-26T22:03:44Z

Front Desk Coordinator

Peachtree City, GA
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a detail-oriented and personable Front Desk Coordinator to join our team in Peachtree City, Georgia. This Contract to permanent position offers an exciting opportunity to serve as the first point of contact for visitors and clients while supporting daily office operations. The ideal candidate will excel at multitasking and providing exceptional customer service in a fast-paced environment. Responsibilities: • Welcome and assist visitors and clients with professionalism and warmth. • Manage appointment scheduling and oversee conference room bookings. • Handle incoming and outgoing mail, including receiving and distributing packages. • Maintain a clean and organized front desk area to ensure a welcoming atmosphere. • Provide administrative support to office staff, including document preparation and filing. • Perform basic data entry tasks and maintain accurate records. • Answer and direct calls using a multi-line phone system. • Coordinate office events and meetings, ensuring logistics are properly handled. • Serve as a resource for general inquiries and troubleshooting office-related concerns.
2026-03-25T17:38:40Z

Claims Examiner - Workers Compensation

Alpharetta, GA
remote
Temporary
30.00 - 31.00 USD / Hourly
Position: Claims Examiner – Workers’ Compensation (Licensed) – Contract RoleLocation: Alpharetta, GA 30022Type: 100% Onsite (No WFH Supported)Schedule: Monday–Friday, 8:00am–5:00pmTentative Pay Range: $30 - $31 per hourLicense Requirements: Georgia Adjuster License required; Florida strongly preferred; SC & NC also beneficialInterview Process: Typically multiple rounds Position OverviewThis Workers’ Compensation Claims Examiner role requires an analytical, detail‑oriented professional with strong decision‑making, communication, and case‑management skills. The ideal candidate must be licensed to handle Workers’ Compensation claims in Georgia and have a minimum of 3 years of Lost Time Workers’ Compensation claim handling experience.This role is best suited for individuals who can manage claims independently, maintain accurate documentation, provide timely communication, and deliver superior customer service while operating within a fast‑paced, compliance‑driven environment.Key ResponsibilitiesClaims Management & Investigation<ul><li>Provide accurate and timely assessments of Workers’ Compensation Lost Time claims.</li><li>Conduct thorough investigations, evaluate coverage, assess loss exposure, and manage cases according to established guidelines.</li><li>Identify and appropriately address potential fraud, subrogation opportunities, and coverage concerns.</li><li>Establish and execute effective case strategies to ensure timely and appropriate claim resolution.</li></ul>Customer & Stakeholder Communication<ul><li>Deliver superior customer service to insureds, claimants, agents, underwriters, and internal partners.</li><li>Communicate timely updates regarding claim activity, trends, and issue escalation.</li><li>Maintain professional and effective interactions with all stakeholders.</li></ul>Documentation & Compliance<ul><li>Ensure all claim files are up‑to‑date using a consistent diary system to monitor developments, follow‑ups, and required actions.</li><li>Maintain accurate documentation aligned with regulatory requirements and internal quality standards.</li><li>Achieve consistent compliance in investigation, coverage evaluation, loss assessment, and case management practices.</li></ul>Team Collaboration & Leadership Support<ul><li>Contribute to a collaborative team environment by demonstrating high motivation, teamwork, and alignment with departmental goals.</li><li>Provide guidance and direction to team members as needed to support effective claim handling across the team.</li></ul>
2026-03-26T18:59:06Z

Automation Engineer

Lawrenceville, GA
onsite
Permanent
85000.00 - 95000.00 USD / Yearly
Service & Automation EngineerThis position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations. Key ResponsibilitiesCustomer Support & Service<ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul>PLC Programming & Troubleshooting<ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul>Drive Configuration & Diagnostics<ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul>HMI / SCADA Support<ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul>Quality & Continuous Improvement<ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul>Collaboration<ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>
2026-02-27T02:58:45Z

Accounts Receivable Specialist

Duluth, GA
onsite
Contract / Temporary to Hire
25.65 - 29.70 USD / Hourly
We are looking for a detail-oriented Accounts Receivable Specialist to in Duluth, Georgia. In this Contract position, you will play a key role in managing the accounts receivable processes, including invoicing, payment reconciliation, collections, and reporting. This role requires strong organizational skills, a collaborative mindset, and the ability to maintain accuracy in financial records while ensuring compliance with company policies. Responsibilities:• Prepare and distribute accurate invoices and reminder notices in coordination with service, parts, and equipment sales teams.• Review customer agreements to ensure proper billing and address any discrepancies promptly.• Reconcile customer payments, including checks, wire transfers, and credit card transactions, while maintaining accurate records.• Monitor accounts receivable aging, implement effective collection strategies, and escalate unresolved accounts when necessary.• Generate and update accounts receivable aging reports, payment status updates, and collection progress for management.• Respond to customer inquiries regarding billing, payments, and discrepancies, ensuring a high level of satisfaction.• Collaborate with sales, finance, and customer service teams to resolve disputes and optimize processes.• Maintain accurate documentation for invoices, payments, and communications while adhering to compliance standards.• Assist with month-end and year-end close processes, audits, and preparation of required financial documentation.• Support ad hoc projects and data governance efforts, including creating and maintaining customer master records.
2026-03-20T19:28:44Z

Data Entry/ Clerical Clerk

Atlanta, GA
remote
Temporary
18.00 - 22.00 USD / Hourly
About the RoleWe are seeking a highly organized Data Entry / Clerical Clerk to support daily administrative operations. This role is ideal for individuals with recent experience in data entry, office administration, or clerical support who thrive in structured, fast‑paced environments. Key Responsibilities<ul><li>Accurately enter, update, and maintain information in databases, spreadsheets, and tracking systems</li><li>Perform routine clerical tasks including filing, scanning, document management, and digital recordkeeping</li><li>Prepare reports, basic correspondence, and internal documentation</li><li>Assist with email inbox management, scheduling, and general office support</li><li>Review data for accuracy and follow up with team members to resolve discrepancies</li><li>Handle confidential information with discretion</li><li>Support administrative projects and daily office operations as needed</li></ul>
2026-03-25T15:53:43Z

Field Support Engineer

Atlanta, GA
onsite
Contract / Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards. Responsibilities: • Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues. • Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices. • Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication. • Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues. • Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges. • Apply patches, remediate system alerts, and maintain the overall health of client environments. • Escalate complex technical problems to senior engineers while ensuring continuity in client communication. • Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience. • Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
2026-03-18T17:48:43Z

Job Information Technical Support Specialist II

Alpharetta, GA
remote
Temporary
28.00 - 30.00 USD / Hourly
We are seeking a hands-on Technical Support Specialist II to provide Level 2 onsite/deskside support to employees at a corporate headquarters in Alpharetta, GA. This role is part of a broader Global Infrastructure & Enterprise Services organization (150+ professionals supporting 13,000+ global users) and plays a key role in ensuring stable, high-quality IT operations for a fast-paced, growing enterprise.This position is ideal for an early-career support professional (typically 1–3 years experience) who wants to grow quickly, work directly with end users, and gain deep exposure to enterprise‑grade tools and environments.You will partner closely with Level 1 Service Desk teams and collaborate with Level 3 engineering groups to ensure efficient incident resolution, excellent customer service, and strong documentation standards. Key Responsibilities:· Provide Level 2 onsite/deskside support for Windows and macOS laptops (walk-ups + ticket queue).· Perform device lifecycle management: provisioning, imaging/enrollment, Autopilot builds, swaps, repairs coordination, leaver processing, SSD removals, and inventory control.· Administer endpoint management tools: • Windows: Autopilot / Intune• MacOS: Jamf Pro (policies, profiles, deployments, troubleshooting)· Troubleshoot collaboration tools: Microsoft 365, Teams, Outlook, SharePoint, OneDrive.· Resolve identity and access issues via Azure AD / Entra ID (MFA, SSO, access groups, device compliance).· Support Teams Rooms / AV equipment and coordinate vendor escalations.· Maintain accurate documentation and ticket updates in ServiceNow.· Identify recurring issues and contribute to knowledge base articles and process improvements.· Perform physical hardware tasks including RAM/SSD upgrades, troubleshooting peripherals, and supporting mobile devices.
2026-03-16T14:24:04Z

Test Center Administrator

Smyrna, GA
onsite
Temporary
15.00 - 16.00 USD / Hourly
We are looking for a dedicated Test Center Administrator to join our team in Smyrna, Georgia. This contract position offers flexibility in scheduling, with hours varying between part-time and extended hours depending on the season. The role requires professionalism, attention to detail, and a commitment to providing a secure and comfortable testing environment for all candidates. Responsibilities: • Greet and verify the identity of examinees upon arrival. • Conduct security checks, including wanding, to ensure a safe testing environment. • Monitor candidates closely throughout their exams to uphold testing integrity. • Address and resolve candidate issues promptly and professionally. • Maintain strict security of all materials and ensure compliance with test center procedures. • Prepare reports on irregularities or breaches of company guidelines. • Represent the organization's core values and provide exceptional service. • Handle administrative tasks such as scanning documents and answering inbound calls. • Assist in setting up and maintaining computer systems and lab equipment. • Ensure the test center remains organized and prepared for daily operations.
2026-03-23T15:14:24Z

Endpoint Engineer

Alpharetta, GA
onsite
Permanent
75000.00 - 100000.00 USD / Yearly
Endpoint EngineerWe are seeking an experienced Endpoint Engineer to support large-scale endpoint environments across multiple client infrastructures. This role focuses on maintaining endpoint security posture, ensuring patch compliance, and managing device security operations across enterprise device fleets. The ideal candidate will have hands-on experience managing thousands of endpoints in complex environments and will work across endpoint management, vulnerability remediation, and security monitoring activities. This position combines technical engineering responsibilities with operational support and client-facing collaboration. this is a 5 days onsite position Key Responsibilities<ul><li>Plan, test, and deploy operating system and application updates across large endpoint fleets using structured deployment strategies such as pilot groups and phased rollouts.</li><li>Monitor patch compliance and coordinate maintenance windows, approvals, and remediation timelines.</li><li>Troubleshoot patch deployment failures and coordinate rollback or recovery actions when updates introduce system instability or compatibility issues.</li><li>Deploy, configure, and maintain endpoint protection platforms including EDR/XDR solutions.</li><li>Tune security policies, configure alerting and prevention settings, and investigate suspicious endpoint activity.</li><li>Contain or isolate compromised systems when threats are detected.</li></ul>Threat Detection and Incident Response<ul><li>Investigate security alerts and abnormal endpoint behaviors including malware, ransomware, and unauthorized activity.</li><li>Support incident response activities including investigation, containment, eradication, and recovery.</li><li>Document findings and contribute to post-incident remediation and security improvements.</li><li>Review endpoint vulnerability findings and prioritize remediation based on severity and risk exposure.</li><li>Track remediation progress and ensure endpoint compliance across operating systems and applications.</li><li>Support regular vulnerability scanning validation and endpoint security assessments.</li><li>Implement endpoint security configurations and baseline standards across enterprise devices.</li><li>Support endpoint encryption, firewall policies, privilege controls, and system security settings.</li><li>Develop PowerShell scripts and automation to improve patch deployment, compliance reporting, and endpoint management processes.</li><li>Generate operational reports and security metrics related to patch status, endpoint coverage, and vulnerability remediation.</li><li>Maintain device inventory and asset lifecycle records for enterprise endpoints including desktops, laptops, and associated services.</li><li>Ensure endpoints remain compliant with patching and security requirements throughout their lifecycle.</li><li>Identify and remove outdated, unauthorized, or unsupported tools and applications from endpoint environments.</li><li>Communicate security posture updates, patch compliance status, and incident response activities to internal teams and client stakeholders.</li><li>Participate in operational reviews and security discussions to provide technical insights and recommendations.</li></ul>
2026-03-06T18:54:05Z

Network Security Admin

Johns Creek, GA
remote
Contract / Temporary to Hire
45.00 - 57.00 USD / Hourly
OverviewReporting to the Manager, IT Network Infrastructure, the IT Network Security Admin is responsible for providing technical assistance and support related to client's network systems 24/7. Responsibilities· Maintaining and administering networking security tools· Perform escalated troubleshooting for network issues· Configuring and installing various networking security devices and services· Manage all SLAs· Performing maintenance and upgrades for security configurations or end-of-life equipment cycle· Communicate with customers of all updates· Work with established configuration and change management system to ensure policies for awareness and approval are correctly upheld· Work closely with selected vendors for projects and new technology implementations· Deeper troubleshooting through diagnostic tools and techniques· Determines the best solution based on the specific issue· Escalates unresolved issues to next-level support· Performs daily maintenance and reporting· Performs additional duties as required
2026-03-18T13:54:06Z

Collections Specialist

Atlanta, GA
remote
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a dedicated Collections Specialist to join a growing international organization in the dentistry industry. Based in Atlanta, Georgia, this contract position offers the opportunity to manage a high-volume account portfolio while building strong relationships with clients and internal teams. If you excel at resolving billing issues, maintaining accurate records, and driving timely payments, this role is an excellent fit. Responsibilities: • Manage a portfolio of approximately 900 accounts, focusing on subscription billing for dental software solutions. • Monitor receivables to ensure timely payments and minimize aging of accounts. • Collaborate with internal billing teams to address pricing discrepancies and maintain accuracy. • Establish and maintain attentive and thorough relationships with dental practices, including office managers and dentists. • Support the transition of accounts receivable and collections functions to a global model through effective collaboration with international colleagues. • Keep detailed and accurate records of account activities and communications. • Provide exceptional customer service and act as a trusted resource for resolving client billing and payment issues. • Ensure books remain up-to-date by prioritizing current receivables rather than chasing outdated balances. • Communicate effectively with both internal and external stakeholders to maintain smooth operations.
2026-03-25T18:54:07Z

Network Security Engineer

Alpharetta, GA
onsite
Permanent
100000.00 - 125000.00 USD / Yearly
Senior Network Security Engineer (MSP Environment) We are seeking a Senior Network Security Engineer to design, implement, and support secure network infrastructures across multiple client environments. This role is responsible for maintaining high-performing network systems while ensuring strong security controls, segmentation, and threat visibility across enterprise networks.The ideal candidate has deep experience working within managed services or multi-client environments, supporting complex networking infrastructures and implementing security best practices. This position requires someone comfortable troubleshooting advanced network issues, designing secure architectures, and acting as a senior escalation point for critical incidents. Key Responsibilities <ul><li>Design, deploy, and maintain network infrastructure including routers, switches, wireless networks, and firewalls across multiple client environments.</li><li>Support enterprise LAN, WAN, and wireless connectivity systems to ensure high availability and performance.</li><li>Implement and manage networking protocols such as TCP/IP, VLANs, QoS, RSTP, LACP/LAG, and multicast technologies.</li><li>Implement and maintain network security controls across switching, wireless, and firewall platforms.</li><li>Design secure network segmentation strategies including VLAN segmentation, micro-segmentation, and multi-tenant network architectures.</li><li>Configure and manage firewall policies, NAT rules, and security filtering using least-privilege access principles.</li><li>Implement secure wireless network authentication methods including WPA2/WPA3 enterprise authentication and RADIUS-based access controls.</li><li>Design and maintain private wireless networks supporting role-based or device-based access policies.</li><li>Support modern access control frameworks including Zero Trust Network Access (ZTNA) approaches.</li><li>Implement network access controls such as 802.1X authentication, device profiling, and endpoint-based access policies.</li><li>Monitor network traffic and security events using network analytics tools and firewall telemetry.</li><li>Identify suspicious activity through log analysis, flow monitoring, and threat intelligence indicators.</li><li>Coordinate with security or incident response teams to investigate potential threats and implement containment actions.</li><li>Serve as a Tier 3 escalation point for complex network troubleshooting and infrastructure issues.</li><li>Diagnose and resolve connectivity problems involving routing, switching, wireless networks, and firewall systems.</li><li>Support proactive monitoring and preventative maintenance to maximize uptime.</li><li>Onboard and maintain network infrastructure within monitoring platforms for inventory tracking, alerting, and configuration management.</li><li>Analyze network alerts and performance metrics to identify potential issues before service disruption occurs.</li><li>Maintain detailed documentation of network configurations, security policies, and infrastructure changes.</li><li>Participate in change management reviews and ensure proper documentation for infrastructure updates.</li><li>Work closely with internal engineers and client stakeholders to resolve infrastructure challenges and implement new solutions.</li><li>Provide technical guidance and communicate complex technical findings clearly to both technical and non-technical audiences.</li></ul>
2026-03-05T16:18:43Z

Senior Administrative Assistant

Atlanta, GA
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for a highly organized and personable Senior Administrative Assistant to join our team on a contract basis located in the Greater Philadelphia. Region. In this role, you will play a pivotal part in ensuring the smooth operation of office facilities and maintaining a welcoming environment for employees and visitors alike. This is an excellent opportunity for a Senior Administrative Assistant who is detail oriented and committed to delivering exceptional administrative and customer service support. Here’s how you’ll contribute each day: • Ensure the reception area and office facilities are consistently maintained to a high standard.• Welcome and direct clients, visitors, and employees with efficiency and warmth.• Manage inventory and restock supplies in shared spaces such as pantries and cafes.• Oversee visitor management systems to ensure compliance with company policies.• Respond promptly to inquiries from employees and external parties, providing clear information and resolving issues as needed.• Identify and report any safety concerns within office premises.• Offer administrative support to the Facilities Management team, including backup assistance as required.• Coordinate calendars, meetings, and conference calls to facilitate smooth scheduling.• Perform additional duties as assigned to support the overall operations of the office.
2026-03-26T18:08:41Z

Front Desk Coordinator

Atlanta, GA
onsite
Temporary
17.33 - 20.06 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Atlanta, Georgia. This role is ideal for someone who thrives in a detail-oriented environment and has excellent organizational and communication skills. As the first point of contact, you will play a key role in delivering exceptional service to clients and visitors. This is a long-term contract position offering stability and growth opportunities. Responsibilities: • Welcome visitors and clients with a friendly and detail-oriented approach, ensuring excellent customer service. • Manage multi-line phone systems, answering inbound calls promptly and directing them to the appropriate departments. • Perform concierge services, assisting guests with inquiries and providing relevant information. • Maintain accurate records through efficient computer data entry and ensure all documentation is kept up to date. • Coordinate front desk activities, including scheduling and handling administrative tasks. • Handle switchboard operations for phone systems ranging from 1 to 10 lines. • Respond to client and visitor requests in a timely manner, ensuring their needs are met. • Collaborate with team members to ensure smooth day-to-day operations. • Ensure the reception area is clean, organized, and welcoming. • Provide support for special projects or events as needed.
2026-03-16T14:08:43Z

Product Architect

Atlanta, GA
onsite
Permanent
130000.00 - 140000.00 USD / Yearly
We are looking for an experienced Product Architect who will be responsible for the operational ownership and continuous improvement of enterprise Pricing and Promotions solutions. This includes contributing to product roadmap planning, driving innovation initiatives, writing and refining user stories, guiding solution design and development, supporting deployment activities, and assisting with ongoing user support and value optimization efforts.The Product Architect works within an agile delivery environment alongside internal team members and external partners, collaborating closely with cross-functional product, business, and technology teams across multiple regions. Key Responsibilities<ul><li>Provide functional and technical expertise related to enterprise Pricing and Promotions platforms to business and technology stakeholders.</li><li>Participate in pricing and rebate initiatives from concept through implementation and value realization, partnering with vendors, implementation teams, and internal stakeholders.</li><li>Execute backlog items as prioritized by leadership, including features, user stories, incidents, change requests, and value optimization initiatives.</li><li>Develop user stories, cost estimates, solution designs, training materials, and system documentation.</li><li>Support development, configuration, testing, deployment, and post-go-live activities.</li><li>Assist with change management, support tickets, automated test case development, and ongoing product enhancements.</li><li>Collaborate with other product and technology teams based on evolving priorities.</li><li>Follow Agile and SDLC practices to ensure consistent and transparent execution across product areas.</li><li>Ensure solutions comply with enterprise architecture standards, security requirements, and modern data/analytics practices.</li><li>Track product performance and support value realization efforts.</li><li>Ensure product-related SLAs and operational metrics are achieved.</li><li>Work closely with cross-functional teams to deliver scalable, maintainable Pricing & Promotions solutions.</li></ul>
2026-02-27T02:28:42Z

Administrative Assistant

Alpharetta, GA
onsite
Temporary
18.00 - 23.00 USD / Hourly
We are looking for a data processor/data entry specialist to join our team in Alpharetta. Responsible for providing data processing support for underwriters and associate underwriters. Duties include working with underwriting teams to understand renewal programs and create/manage data records within the Agency Management System as appropriate. Primary responsibilities require high level data entry skills to include creating project workflows, processing insurance policies, assisting with underwriting activities, and other administrative duties. Assure all related support activities are delivered in a matter consistent with customer service focus. This is an entry level position with on-the-job training for a experience in and motivated candidate. Essential Duties and Responsibilities: • Enters, manages, and manipulates data in various Agency Management systems and online tools. • Extract and compile data from various sources such as insurance applications, proposals, insurance binders and policies. • Responsible for accurate coding of accounts in Agency Management system. • Responsible for policy issuance and endorsement processing, including cancellations. • Issues Direct Notices of Non-Renewal based on premium collection standards of the agency. • Reviews binders for accuracy and compliance with established policy form guidelines provided. • Ensures accurate and timely servicing of accounts in accordance with Division or Department Service Standards. • Assist with general administrative tasks such as generating reports, renewal letters, notice of cancellation letters, and other related services as needed. • Maintain accurate and up-to-date records of policies, endorsements, and other relevant procedures. • Ensure compliance with data protection regulations and internal data management policies. • Provide assistance with policy changes, endorsements, and claims inquiries. • Follow up on outstanding documentation and information requests. • Assist in the processing of policies, including clearing submissions, policy binding, issuance, and endorsements. • Review applications and related documents for completeness and accuracy. • Collaborate with underwriters to ensure policies comply with regulatory requirements.
2026-03-26T12:58:42Z

Lease Administrator

Atlanta, GA
onsite
Temporary
- USD / Hourly
We are looking for a Lease Administrator to join our team in Atlanta, Georgia. This is a long-term contract position ideal for someone who is detail oriented and has experience in commercial leasing and property management. The role involves negotiating leases, managing agreements, and providing customer-focused support across multiple properties. Responsibilities:• Manage and administer lease agreements for a portfolio of properties, ensuring compliance with all terms and conditions.• Negotiate lease terms and agreements, fostering positive relationships with tenants and stakeholders.• Collaborate with various agencies and leadership levels to address property management needs and resolve leasing issues.• Prepare standardized lease templates and ensure accuracy in documentation.• Provide customer-facing support, influencing outcomes without direct managerial authority.• Handle up to 25 active leases simultaneously while managing broader property-related tasks.
2026-03-18T12:48:44Z

Digital Marketing Specialist

Atlanta, GA
remote
Temporary
- USD / Hourly
Job Title: Digital Marketing Specialist (Part-Time / Hybrid)Location: Atlanta, GA (3 days onsite – Tuesday to Thursday; remote flexibility possible) Hours: 20–30 hours/week Start Date: April 1 or ASAP Equipment: Use your own laptop; client provides email address About the RoleWe are seeking a proactive Digital Marketing Specialist to support and grow the client’s email and social media marketing efforts. This is a hybrid role with partial onsite presence, ideal for a local candidate who wants to feel connected to the team.Responsibilities<ul><li>Manage and execute email marketing campaigns using tools such as Mailchimp</li><li>Segment and activate multiple email lists that have not been fully leveraged.</li><li>Build an email framework and create a consistent campaign cadence.</li><li>Support the African Pride Tribe loyalty program, turning members into natural influencers and brand promoters.</li><li>Assist with social media engagement, including TikTok DMs and community management.</li><li>Support the social media team with content calendars, campaign execution, and strategy.</li><li>Collaborate with internal teams to ensure cohesive digital marketing efforts across channels.</li></ul>
2026-03-24T13:43:41Z

Salesforce Platform Manager

Johns Creek, GA
remote
Contract / Temporary to Hire
60.00 - 75.00 USD / Hourly
OverviewWe are seeking a Manager, Salesforce Platform to lead the strategy, governance, and ongoing evolution of our Salesforce ecosystem. This role will own the platform roadmap, ensure scalable and well-governed solutions, and partner closely with business and technology leaders to maximize the value of Salesforce across the organization.The ideal candidate combines deep Salesforce platform expertise, strategic thinking, and leadership experience to guide platform development, improve operational efficiency, and drive continuous improvement across the platform. Key ResponsibilitiesPlatform Strategy & Roadmap<ul><li>Define and execute the strategic vision and roadmap for the Salesforce platform in alignment with organizational goals.</li><li>Identify opportunities to enhance platform capabilities, streamline processes, and deliver measurable business value.</li><li>Partner with business and technology stakeholders to align platform initiatives with broader enterprise priorities.</li></ul>Platform Governance & Standards<ul><li>Establish and maintain governance frameworks, platform standards, and reusable capabilities that promote scalable and consistent Salesforce solutions.</li><li>Lead governance processes to evaluate and prioritize enhancement requests across business units.</li><li>Drive best practices across configuration, development, integrations, and platform lifecycle management.</li></ul>Platform Ownership & Decision Authority<ul><li>Serve as the primary owner of the Salesforce platform, responsible for platform strategy, standards, and long-term evolution.</li><li>Provide recommendations on platform investments, architectural decisions, and capability expansion.</li><li>Collaborate with business and technology leaders to ensure platform initiatives align with strategic business objectives.</li></ul>Platform Delivery<ul><li>Prioritize and manage the Salesforce platform backlog and oversee release planning to ensure delivery of high-value platform enhancements.</li><li>Partner with business stakeholders to translate requirements into scalable Salesforce solutions.</li><li>Ensure development, configuration, and enhancements follow established platform standards and governance processes.</li></ul>Team Dynamic<ul><li>Collaborate with a cross-functional Salesforce team that includes a Salesforce Architect, Salesforce Developer, Salesforce Product/Project Manager, and Salesforce Administrators.</li><li>Provide leadership, mentorship, and guidance to support effective platform delivery and professional development across the team.</li><li>Foster collaboration between technical teams and business stakeholders.</li></ul>Platform Operations<ul><li>Oversee platform health, operational support, and issue resolution to maintain system reliability and performance.</li><li>Ensure effective monitoring, support processes, and operational stability of the Salesforce environment.</li></ul>Adoption & Enablement<ul><li>Drive Salesforce adoption across the organization through user enablement, training initiatives, and communication strategies.</li><li>Partner with business leaders to ensure Salesforce capabilities effectively support evolving business processes and operational needs.</li></ul>
2026-03-18T13:54:06Z

Account Manager - Executive Benefits

Atlanta, GA
onsite
Permanent
90000.00 - 120000.00 USD / Yearly
Robert Half HR Solutions is currently partnering with a client that is looking to add an Account Manager to oversee executive nonqualified deferred compensation and performance plans for corporate clients. This position involves providing expert consulting, managing plan operations, and coordinating with HR and Finance teams to ensure smooth administration and compliance. The ideal candidate will possess deep industry expertise and excel at building strong client relationships. This is a great opportunity to join an established organization with a great company culture. Responsibilities:• Manage the day-to-day administration of executive benefit plans, ensuring accurate and timely operations.• Serve as the primary contact for client check-ins, addressing inquiries, resolving challenges, and delivering strategic plan guidance.• Oversee annual enrollment processes, including timeline development and participant communication strategies.• Collaborate with recordkeeping partners such as Fidelity and Empower to maintain accurate reporting and operational efficiency.• Analyze and prepare detailed plan reports, reconciliations, and activity summaries to support client decision-making.• Lead initiatives for new plan implementations and updates, ensuring seamless integration and compliance.• Provide expert consulting on plan design and funding concepts, aligning strategies with client goals.• Coordinate cross-functional efforts between HR and Finance teams to streamline plan operations and communication.• Ensure compliance with §409A regulations and other relevant policies, monitoring plan funding and trust arrangements.
2026-03-04T18:53:41Z

Email Marketing Manager

Atlanta, GA
onsite
Temporary
- USD / Hourly
We are looking for an experienced Email Marketing Manager to join our team in Atlanta, Georgia. In this long-term contract role, you will play a pivotal part in driving engagement and loyalty through creative and effective email and social (influencer marketing) campaigns. This position offers an opportunity to contribute to the growth of a prominent brand in the beauty industry. Responsibilities:• Develop and execute email marketing campaigns to drive customer engagement and brand loyalty.• Manage email lists, segment audiences, and ensure accurate targeting for campaigns.• Create and maintain content calendars to align email efforts with broader marketing strategies.• Collaborate with internal teams to ensure consistent branding across all email communications.• Design visually appealing and effective email templates that align with brand guidelines.• Utilize email marketing platforms and tools to analyze campaign performance and optimize results.• Respond to customer interactions on social platforms such as TikTok, fostering brand engagement.• Establish loyalty rewards programs to enhance customer retention.• Work onsite in Atlanta, Georgia, with flexibility for remote work on select days.• Provide insights and recommendations to improve overall email marketing strategy.
2026-03-23T18:38:43Z