We are looking for an experienced Customer Service Manager to join our team in Medford, Massachusetts. In this contract position, you will oversee customer service operations, ensuring efficiency and satisfaction for all clients. This role is ideal for someone with strong organizational skills and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Lead and manage the daily operations of the customer service team to ensure consistent and high-quality client support.<br>• Oversee customer accounts, addressing inquiries and resolving issues in a timely and thorough manner.<br>• Utilize computer-aided dispatch systems to streamline communication and enhance service delivery.<br>• Supervise call center activities, ensuring adherence to company standards and responsive customer interactions.<br>• Plan and coordinate schedules for the team, optimizing workflows and maintaining productivity.<br>• Monitor and analyze performance metrics to identify areas for improvement and implement effective solutions.<br>• Train and mentor team members to support their growth and maintain a positive work environment.<br>• Collaborate with other departments to align customer service strategies with broader business objectives.<br>• Develop and implement strategies to enhance customer satisfaction and retention.<br>• Ensure compliance with company policies and industry standards in all customer service operations.
We are looking for a dedicated Talent Operations Manager to join our team on a contract basis in Boston, Massachusetts. In this role, you will oversee key HR functions, ensuring smooth operations and efficient management of talent processes. This position offers an opportunity to contribute to the healthcare industry by supporting organizational goals and employee success.<br><br>Responsibilities:<br>• Manage day-to-day HR operations, including filing and maintaining accurate employee records.<br>• Respond promptly to inbound calls and provide attentive assistance to employees and stakeholders.<br>• Conduct data entry tasks to ensure all HR-related information is up-to-date and accurate.<br>• Collaborate with team members to enhance operational efficiency and resolve any HR-related challenges.<br>• Support recruitment efforts by coordinating interviews and maintaining candidate databases.<br>• Ensure compliance with organizational policies and applicable labor laws.<br>• Assist with onboarding new employees and ensuring a seamless integration process.<br>• Generate reports and analyze data to support decision-making within the HR department.<br>• Communicate effectively with various departments to ensure alignment on HR priorities.<br>• Monitor and address employee concerns, fostering a positive and productive work environment.
We are looking for an experienced Project Manager to oversee a variety of system-related projects in Nashua, New Hampshire. This role requires someone who is detail oriented and can effectively manage cross-functional teams, implement strategic initiatives, and ensure project goals are met within established timelines. As a Long-term Contract position, this opportunity is ideal for someone seeking to make a lasting impact in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Lead and manage system-focused projects from initiation to completion, ensuring alignment with organizational objectives.<br>• Coordinate and guide cross-functional teams to achieve project milestones and deliverables.<br>• Develop detailed project plans, timelines, and budgets while monitoring progress and addressing potential risks.<br>• Oversee the implementation of systems, including CRM and Salesforce solutions, ensuring successful integration.<br>• Manage the RFP process, including drafting proposals and evaluating vendor responses.<br>• Utilize formal project management methodologies to provide structure and clarity throughout the project lifecycle.<br>• Collaborate with stakeholders to identify requirements, set priorities, and ensure seamless communication.<br>• Facilitate Agile Scrum practices to promote efficiency and adaptability within teams.<br>• Ensure compliance with industry standards and organizational policies for all projects.<br>• Provide regular updates and reports to leadership, highlighting progress, challenges, and solutions.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
<p>We are looking for an experienced Relationship Manager specializing in Structured Finance to join our clients growing team here in the Greater Boston area. This position focuses on originating and managing Commercial & Industrial (C& I) loans while fostering strong relationships with middle-market clients. The ideal candidate will excel in business development, portfolio management, and credit analysis, ensuring compliance with regulatory guidelines. You must have a book of business that you can bring over as well as dealing with deal sizes of $30MM - $100MM.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Build and nurture relationships with middle-market clients, handling loan requests from origination to funding.</p><p>• Perform detailed credit and financial analyses to evaluate borrower strength and structured debt proposals.</p><p>• Originate and close loans for clients and prospects, focusing on lending needs ranging from $1MM to $10MM.</p><p>• Prepare comprehensive credit approval reports and loan reviews for internal decision-making processes.</p><p>• Represent the bank in industry and community events to strengthen client partnerships and promote the organization.</p>
<p>We are looking for an experienced Relationship Manager specializing in Small Business to join our clients growing team here in the Greater Boston area. This position focuses on originating and managing Commercial & Industrial (C& I) loans while fostering strong relationships with middle-market clients. The ideal candidate will excel in business development, portfolio management, and credit analysis, ensuring compliance with regulatory guidelines. You must have a book of business that you can bring over as well as dealing with deal sizes of $2.5MM - $10MM.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Build and nurture relationships with middle-market clients, handling loan requests from origination to funding.</p><p>• Perform detailed credit and financial analyses to evaluate borrower strength and structured debt proposals.</p><p>• Originate and close loans for clients and prospects, focusing on lending needs ranging from $2.5MM to $10MM.</p><p>• Prepare comprehensive credit approval reports and loan reviews for internal decision-making processes.</p><p>• Represent the bank in industry and community events to strengthen client partnerships and promote the organization.</p>
We are looking for an organized and detail-oriented I9 Compliance Assistant to join our team in Boston, Massachusetts. In this role, you will provide vital support to the Human Resources department, ensuring compliance with employment verification processes and regulations. This is a Contract position, offering an excellent opportunity to contribute to a dynamic environment within the healthcare industry.<br><br>Responsibilities:<br>• Manage and maintain I9 compliance documentation, ensuring accuracy and adherence to regulations.<br>• Handle data entry tasks with precision to support employment verification processes.<br>• Respond to inbound calls professionally and provide accurate information as needed.<br>• Organize and file necessary documentation for employee records.<br>• Collaborate with team members to address compliance-related inquiries.<br>• Assist in auditing I9 forms and related materials to identify and rectify discrepancies.<br>• Ensure timely updates and proper record-keeping for compliance purposes.<br>• Support HR projects and initiatives as assigned by the leadership team.
<p>Our client, a globally recognized, complex and diverse nonprofit organization in the Boston Area, is searching for a unique non-profit accounting professional. This newly-created role will own the grants accounting function for the organization. Focus is primarily on state and private grants (minimal federal funding involvement), tracking revenue and compliance, as well as reporting and analysis necessary for successful financial strategy for the organization.</p><p><br></p><p>Great leadership team that is looking to mentor the right person. You can be a strong Senior Grants Accountant that might be ready for the ownership role., but the role takes on a Mgr/SrMgt level of responsibility, being the grants acctg expert in the org. Great visibility and opportunity to build out the function and implement best practices. This role is not just the grant administration work; it owns the actual hands-on accounting for the grants/revenue/ASC606 and ASC958/forecasts etc.</p><p><br></p><p>The role is on site 4 days in a great location, free parking, while offering outstanding flexibility as well as work/life balance. </p><p><br></p><p>Compensation is $125-150k with outstanding benefits and paid time off. (well above average)</p><p><br></p>
We are looking for a skilled Payroll Manager to join our team on a contract basis in Woburn, Massachusetts. This role involves overseeing payroll operations, ensuring compliance with regulations, and maintaining accurate records. The ideal candidate will bring expertise in payroll management and full cycle payroll processes, as well as proficiency with ADP Workforce Now.<br><br>Responsibilities:<br>• Manage and oversee payroll operations, ensuring timely and accurate processing for all employees.<br>• Maintain compliance with federal, state, and local payroll regulations.<br>• Utilize ADP Workforce Now to manage payroll systems and processes efficiently.<br>• Handle full cycle payroll tasks, including calculations, deductions, and adjustments.<br>• Prepare and submit payroll reports and documentation as required.<br>• Collaborate with HR and finance teams to address payroll-related inquiries.<br>• Ensure proper tracking and reporting of employee benefits and deductions.<br>• Identify and resolve payroll discrepancies promptly.<br>• Stay updated on changes to payroll laws and regulations to ensure compliance.<br>• Develop and implement best practices for payroll operations and systems.
<p>We are looking for an experienced Chief Financial Officer to lead the financial operations of an educational institution in Brookline, Massachusetts. This role is pivotal in ensuring the fiscal stability, compliance, and long-term sustainability of the organization while maintaining alignment with its mission and values. The ideal candidate will bring a strong background in financial leadership, particularly within non-profit or higher education environments.</p><p><br></p><p>Essential Responsibilities:</p><p>1. Financial Planning, Budgeting & Forecasting</p><p>2. Hands-On Cash Flow Management & Financial Reporting</p><p>3. Endowment & Investment Oversight</p><p>4. Expense Reconciliation</p><p>5. Audit, Compliance & Risk Management</p><p>6. IT & Facilities Financial Planning</p><p>7. Financial Aid & Student Account Collaboration</p>
<p>Join a well-established, global private equity and real estate firm with a strong reputation in the market. This growing company values a familial culture with low turnover and is committed to promoting from within. You will gain valuable exposure to international business operations while working alongside a dedicated, experienced accounting and finance team.</p><p><br></p><p><strong>Role Overview:</strong></p><p>Reporting directly to the Director of Client Accounting, you will be a key contributor to corporate accounting and financial reporting. Your work will support monthly closes, reconciliations, audits, and various accounting operations. The ideal candidate is a resourceful team player who thrives in a fast-paced setting and is committed to accuracy and confidentiality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day corporate accounting tasks: accounts payable/receivable, journal entries, cash receipts</li><li>Process payments, prepare wires, and monitor expenditures for accuracy and budget compliance</li><li>Calculate revenue per contract terms and process invoices using accounting software</li><li>Maintain vendor records and assist with annual 1099 filings</li><li>Prepare quarterly tax workpapers for international filings</li><li>Support monthly/quarterly close and prepare balance sheet reconciliations</li><li>Collaborate on reporting procedures and budget-to-actual reporting in local and reporting currencies</li><li>Assist with audit preparation and coordination with external auditors</li><li>Support corporate tax return preparation and tax-related projects</li><li>Work cross-functionally to ensure accurate invoice processing and budget tracking</li><li>Provide guidance on expense coding, reporting, and budgeting queries</li></ul><p><br></p>
<p>Our client, a professional services consulting firm, is seeking a Controller to join their finance team. This individual will report directly to the Vice President of Finance.</p><p><br></p><p>Job Summary:</p><p>The Controller is responsible for overseeing all operational accounting functions and ensuring accurate financial management to support the organization’s mission and strategic objectives.</p><p><br></p><p>Key Responsibilities:</p><p>-Manage all aspects of the monthly close process, including revenue recognition, general ledger maintenance, and payroll reconciliations.</p><p>-Oversee payroll processing, including compliance with tax jurisdictions and bi-weekly postings to the general ledger.</p><p>-Calculate and process monthly commission payments.</p><p>-Provide HR-related support, including benefits administration, onboarding documentation, and employee file maintenance.</p><p>-Handle accounts receivable activities, including client billing, invoice creation, and collection efforts.</p><p>-Assist in implementing and improving systems, controls, policies, and procedures to support organizational growth.</p><p>-Coordinate with external auditors by preparing necessary account information and documentation for annual audits.</p><p>-Support the annual budgeting process in collaboration with senior finance leadership.</p><p>-Ensure compliance with state reporting requirements.</p><p>-Manage and mentor accounting staff, including accounts receivable/payable personnel.</p><p>-Serve as a backup for all roles within the accounting department as needed.</p>
We are looking for a skilled Controller to oversee and manage the financial operations of our organization in Weymouth, Massachusetts. This role involves ensuring the accuracy of financial reporting, maintaining effective internal controls, and providing strategic insights to support business decisions. The ideal candidate will thrive in a leadership position, managing a team while driving improvements in accounting processes and systems.<br><br>Responsibilities:<br>• Prepare and review monthly, quarterly, and annual financial statements to ensure accuracy and compliance.<br>• Manage general ledger activities, account reconciliations, and oversee both month-end and year-end closing processes.<br>• Establish and maintain robust internal controls to safeguard financial data and ensure adherence to regulatory requirements.<br>• Develop and monitor annual budgets, analyze financial performance, and identify variances against expectations.<br>• Supervise cash management operations, including banking relationships, accounts receivable, accounts payable, and payroll.<br>• Lead, mentor, and develop the accounting team, fostering a culture of continuous improvement and excellence.<br>• Collaborate with external auditors to coordinate tax filings and manage audit procedures.<br>• Enhance accounting systems and processes to improve efficiency, accuracy, and scalability.<br>• Provide strategic financial insights and actionable recommendations to support decision-making by the business owner.
<p>Payroll Associate</p><p><br></p><p><strong>Location:</strong> Dracut, MA (Onsite daily with some schedule flexibility)</p><p><br></p><p> <strong>Pay Rate:</strong> Targeting ~$28/hr to $30/hr</p><p><br></p><p>A well-established <strong>manufacturing company</strong> is seeking a <strong>Payroll Associate </strong>to take ownership of the payroll function in a stable, family-oriented environment. This role reports directly to the <strong>HR Manager</strong> and works closely with Finance.</p><p>The organization is part of a <strong>privately held manufacturing group</strong> with a long-term ownership mindset, low turnover, and a strong commitment to its employees.</p><p><br></p><p>Why This Role</p><ul><li>Stable company with a strong reputation and minimal turnover</li><li>Family-oriented culture with a supportive leadership team</li><li>Flexible onsite schedule</li><li>Most Fridays in-office until noon</li><li>Most days employees wrap up the day by ~4:00 PM</li><li>Exposure to a professional manufacturing environment serving high-end customers</li><li>Opportunity to fully own payroll and operate autonomously</li></ul><p>What You’ll Be Doing</p><ul><li>Own end-to-end payroll processing with full responsibility for accuracy and timeliness</li><li>Review, verify, and transmit payroll data through the payroll system</li><li>Serve as the main point of contact for employee payroll questions</li><li>Maintain payroll records, including accruals and employee account information</li><li>Prepare payroll-related reports and respond to management requests</li><li>Partner with the payroll provider to resolve issues efficiently</li><li>Ensure compliance with payroll tax regulations and internal controls</li><li>Support HR and Accounting with payroll-related initiatives as needed</li></ul><p>What We’re Looking For</p><ul><li><strong>Hands-on payroll experience</strong> with the ability to run payroll independently</li><li><strong>ADP Workforce Now experience is required</strong> (must be able to hit the ground running)</li><li>Strong understanding of payroll taxes and end-to-end payroll processes</li><li>High attention to detail with the ability to meet strict deadlines</li><li>Comfortable working autonomously in a deadline-driven environment</li><li>Solid Excel skills</li><li>Professional, responsive, and service-oriented communication style</li><li>Bilingual Spanish/English is a plus, not required</li></ul><p><br></p>
