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41 results for Customer Experience Specialist in Danbury, CT

Senior Business Analyst
  • New York, NY
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>A fast-growing, VC-backed Fintech is currently looking for a Senior Business Analyst to join its team. This is a rare opportunity to join at the ground floor and help shape the future of decentralized financial infrastructure. This role is ideal for a structured, detail-oriented consultant or implementation specialist who loves being in the trenches of functional delivery. You'll partner closely with the CEO and cross-functional teams to design workflows, define requirements, operationalize processes, and serve as the connective tissue across the organization.</p><p><br></p><p>Responsibilities will include:</p><p>·      Lead requirements gathering via workshops, user interviews, and structured analysis</p><p>·      Develop crisp functional specifications, workflows, business rules, and front-end behavior docs</p><p>·      Map as-is/to-be processes and run gap analyses to improve efficiency and user experience</p><p>·      Facilitate client workshops and translate insights into requirements, decision logs, and product direction</p><p>·      Own UAT strategies, test cases, defect triage, and release readiness validation</p><p>·      Create training materials and support both internal and client onboarding</p><p>·      Drive alignment with product, engineering, UX, QA, and client-facing teams</p><p>·      Maintain project plans, risks, timelines, and cross-functional communication</p><p><br></p><p>For immediate consideration please contact Alex.Muzaurieta@roberthalf.</p>
  • 2025-12-06T02:08:56Z
Front Desk Coordinator
  • Commack, NY
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented and personable Front Desk Coordinator to provide some short-term coverage! This role offers an excellent opportunity to interact with customers and ensure smooth front desk operations. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet customers promptly upon arrival to create a positive experience.</p><p>• Direct customers to the appropriate departments or personnel based on their needs.</p><p>• Answer and manage incoming calls efficiently using a multi-line phone system.</p><p>• Maintain a clean and organized reception area to ensure it meets company standards.</p><p><br></p>
  • 2025-12-09T14:28:48Z
Tax Preparer
  • Jamaica, NY
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • We are looking for an experienced Tax Preparer to join our team in Jamaica, New York. In this long-term contract position, you will play a vital role in assisting clients with their tax preparation needs, ensuring compliance with regulations, and maximizing deductions. This role requires proficiency in accounting software systems and strong attention to detail to deliver exceptional service.<br><br>Responsibilities:<br>• Prepare and file accurate tax returns for clients, ensuring compliance with federal, state, and local regulations.<br>• Utilize various accounting and tax software systems, such as CCH ProSystem Fx and Drake Tax Software, to manage client data and calculations.<br>• Analyze financial records and identify opportunities for tax savings and deductible maximization.<br>• Provide expert advice and guidance to clients regarding allowances, exemptions, and tax-related decisions.<br>• Maintain up-to-date knowledge of tax laws and regulations to ensure accurate reporting and compliance.<br>• Input and organize financial data efficiently, ensuring precision in all entries.<br>• Collaborate with clients to gather necessary documents and information for tax preparation.<br>• Address client inquiries and provide excellent customer service to resolve tax-related concerns.<br>• Review and verify completed tax returns to ensure accuracy and completeness.<br>• Assist in maintaining organized records for audit readiness and future reference.
  • 2025-12-08T19:08:54Z
Tax Preparer
  • Brooklyn, NY
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • We are looking for an experienced Tax Preparer to join our team in Brooklyn, New York. In this long-term contract role, you will play a key part in assisting clients with their individual tax returns while ensuring compliance with current regulations. This position offers an excellent opportunity to utilize your skills and expertise in tax preparation within a detail-oriented consulting environment.<br><br>Responsibilities:<br>• Prepare and file individual tax returns accurately and efficiently.<br>• Analyze client financial records to ensure proper documentation and compliance with tax laws.<br>• Utilize Lacerte Tax Software to manage and process tax-related tasks.<br>• Provide expert advice to clients regarding tax liabilities and potential deductions.<br>• Stay updated on changes to tax laws and regulations to ensure compliance.<br>• Work collaboratively with team members to resolve complex tax issues.<br>• Review and verify tax documents submitted by clients for accuracy and completeness.<br>• Maintain client confidentiality and handle sensitive information securely.<br>• Assist with tax planning strategies to optimize client financial outcomes.<br>• Respond promptly to client inquiries and provide exceptional customer service.
  • 2025-12-10T19:58:34Z
Attorney/Lawyer
  • New York, NY
  • onsite
  • Permanent
  • 135000.00 - 165000.00 USD / Yearly
  • <p>Role: Construction and Design Professionals Litigation Attorney</p><p>Location: Downtown Manhattan OR Basking Ridge, NJ</p><p>Salary: $135,000 - $165,000</p><p>Billables: 1900</p><p>Schedule: Hybrid (2 days in office, 3 days remote)</p><p>Benefits: Yes</p><p>Vacation: unlimited PTO + every holiday + floating holiday</p><p>Bonus: Eligible for raise and bonus every year, reviews based on performance and billables. </p><p><br></p><p>About the firm: Our client is a nationally renowned litigation law firm concentrating on complex civil matters, risk management, and trials. The firm’s expertise is diverse but focused in the areas of toxic tort, complex product liability, construction and design professionals, general liability, and commercial litigation. The firm approaches litigation as a unified team, integrating efforts with those of its clients to advance their interests wherever they do business. The goal is always to deliver optimal results at the best possible value. </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Assist partners with an active litigation caseload, from inception to trial. • Interface with clients and insurance professionals.</p><p>• Assist with preparing witnesses for deposition and trial.</p><p>• Retain and work with expert witnesses.</p><p>• Prepare and respond to discovery responses and pleadings.</p><p>• Research legal issues and prepare memoranda.</p><p>• Draft motions and oppositions and argue same at hearings. </p><p>• Assist with negotiating settlements and at mediation.</p><p>• Assist with evaluating liability and damages issues and prepare exposure evaluations.</p><p>• Trial preparation and support.</p><p>• Maintain accurate and timely time records. </p><p><br></p><p> Candidate Requirements:</p><p>• 3+ years of experience representing clients in design detail oriented and/or construction litigation.</p><p>• Juris Doctor from an accredited law school.</p><p>• Must be admitted to practice in New York.</p><p>• Experience with written discovery and motion practice.</p><p>• Capable of independent work.</p><p>• Work in an organized and efficient manner.</p><p>• Superior research and writing skills.</p><p>• Ability to multi-task.</p><p>• Ability to analyze complex matters.</p>
  • 2025-12-10T20:53:36Z
Lead Generator / Sales
  • New York, NY
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a motivated and results-driven Lead Generator / Sales specialist to join our team on a long-term contract basis. This role focuses on identifying and qualifying leads, engaging prospects, and supporting senior sales representatives in driving business growth. If you are passionate about sales, enjoy working in a collaborative environment, and thrive on achieving measurable results, this position is an excellent opportunity to advance your career.<br><br>Responsibilities:<br>• Conduct outreach to potential clients to qualify leads and assess their needs.<br>• Schedule meetings for senior sales representatives by identifying high-potential prospects.<br>• Perform detailed research to support lead generation efforts and maintain accurate records.<br>• Collaborate with marketing teams to understand lead scoring systems and improve qualification criteria.<br>• Assist in preparing proposals and conducting client research to support sales activities.<br>• Participate in client presentations and sales meetings to better understand customer requirements.<br>• Manage pipeline tracking and lead follow-ups to ensure timely responses and conversions.<br>• Support marketing campaigns and events to enhance lead generation efforts.<br>• Provide feedback to marketing teams on lead quality and help refine lead management processes.<br>• Contribute to the development of sales enablement materials and case studies to drive business success.
  • 2025-12-12T15:34:00Z
Receptionist
  • New York, NY
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a skilled receptionist to join our team on a contract basis. This position involves providing excellent front desk support and ensuring smooth communication within the office. The ideal candidate will possess strong organizational skills and a detail-oriented approach to effectively manage daily tasks.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them with inquiries or directing them to appropriate personnel.</p><p>• Handle incoming and outgoing mail, ensuring timely and accurate processing.</p><p>• Manage a multi-line phone system, including answering inbound calls and transferring them as needed.</p><p>• Prepare and type correspondence, such as letters and other documents, with attention to detail.</p><p>• Maintain the reception area to ensure a welcoming and organized environment.</p><p>• Coordinate and schedule appointments or meetings when required.</p><p>• Provide general administrative and clerical support to the team.</p><p>• Collaborate with other departments to ensure seamless office operations</p>
  • 2025-12-05T21:23:34Z
Loan Servicing - Support
  • Meriden, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Loan Servicing Support Specialist to join our team in Meriden, Connecticut. In this Contract to permanent position, you will play a vital role in loan processing and servicing, ensuring accurate records and providing excellent customer support. If you thrive in a detail-oriented and compliance-driven environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate escrow payments for property taxes, insurance, and association fees to ensure timely and accurate processing.<br>• Process loan payments, advances, and adjustments while maintaining precise transaction records.<br>• Investigate and resolve issues related to misapplied or missing loan payments promptly.<br>• Perform general loan maintenance tasks, including modifications, extensions, and system updates as required.<br>• Address credit reporting errors and manage responses to disputes effectively.<br>• Review loan documentation for accuracy and completeness, ensuring compliance with regulations.<br>• Communicate with customers to provide information, resolve inquiries, and deliver exceptional service.<br>• Collaborate with internal departments to streamline processes and maintain accurate loan servicing systems.<br>• Ensure all tasks are completed in adherence to confidentiality and compliance standards.
  • 2025-11-19T18:18:50Z
Receptionist
  • New York, NY
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in New York, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent communication skills and the ability to manage tasks in a fast-paced corporate environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Answer incoming calls through a multi-line phone system and transfer calls to the correct departments.<br>• Manage the delivery and sorting of incoming mail and packages.<br>• Handle sensitive and confidential information with discretion and attention to detail.<br>• Assist with administrative tasks such as scheduling and document preparation.<br>• Communicate effectively with clients and managers regarding deadlines and job-related matters.<br>• Operate a switchboard system and maintain smooth workflow for incoming and outgoing communications.<br>• Support additional projects and tasks as assigned by management.<br>• Ensure the reception area remains tidy and organized at all times.<br>• Collaborate with team members to improve office operations and efficiency.
  • 2025-12-04T18:08:57Z
Senior Attorney
  • White Plains, NY
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • <p>Our client, a growing White Plains-based firm, is seeking a Senior Associate Attorney with a minimum of 5 years of legal experience to join its expanding mass arbitration practice. This is a unique opportunity to be part of a dynamic team that is shaping the future of arbitration work at scale.</p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Associate will take a leading role in managing and overseeing arbitration matters—both consumer and commercial—for a range of clients. The ideal candidate will bring hands-on experience with major arbitration providers such as the American Arbitration Association (AAA) and JAMS, and a strong understanding of the procedural and strategic differences between arbitration and traditional litigation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Oversee and manage all phases of arbitration matters, including initiating filings, coordinating discovery, and handling procedural motions and hearings.</p><p>• Serve as a subject matter expert on arbitration processes, rules, and best practices.</p><p>• Supervise or coordinate day-to-day operations of ongoing arbitrations, ensuring deadlines and procedural requirements are met.</p><p>• Collaborate with team members and firm leadership to refine and scale arbitration processes using firm-developed software and workflow systems.</p><p>• Contribute to client strategy, risk assessment, and case management planning.</p><p>• Mentor junior team members and help grow the firm’s arbitration capabilities.</p><p><br></p><p><br></p>
  • 2025-11-13T15:44:13Z
Data Scientist
  • Jersey City, NJ
  • onsite
  • Permanent
  • 200000.00 - 240000.00 USD / Yearly
  • Principal Data Scientist – Data & AI (Hybrid)<br><br>Global Technology Organization<br><br>We’re partnering with a global leader in secure, cloud-based data management and collaboration solutions to help them hire an accomplished Principal Data Scientist to join their expanding Data & AI organization. This team is building next-generation intelligent products used by thousands of enterprise customers worldwide.<br><br>In this role, you’ll drive the development of advanced machine learning capabilities that shape product innovation, enhance data intelligence, and fuel large-scale business impact.<br><br>What You’ll Work On<br><br>Architect, develop, and deploy end-to-end machine learning models across structured and unstructured data sources.<br><br>Lead the design and optimization of scalable data pipelines to support production-grade ML systems.<br><br>Partner with engineering, research, and product teams to define requirements and deliver high-impact AI/ML solutions.<br><br>Conduct model experimentation, analyze results, and continuously refine accuracy, performance, and robustness.<br><br>Produce clear documentation and communicate insights effectively to both technical and non-technical audiences.<br><br>Stay ahead of industry advancements in machine learning, data science tools, and emerging methodologies.<br><br>Support the operationalization, governance, and monitoring of ML models within the company's product ecosystem.<br><br>Preferred Qualifications<br><br>Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, Statistics, or related fields (PhD is a plus but not required).<br><br>10+ years of deep, hands-on machine learning experience, including building, optimizing, and scaling data-driven models for real-world business impact.<br><br>Expert-level proficiency in Python and common ML/data libraries such as Pandas, Scikit-learn, TensorFlow, and PyTorch.<br><br>Extensive experience with data wrangling, cleansing, feature engineering, and ETL pipeline development.<br><br>Proven experience deploying models in cloud-based or distributed environments.<br><br>Who Thrives Here<br><br>Leaders who take ownership, drive research forward, and turn complex ideas into production-ready solutions.<br><br>Strong analytical thinkers with exceptional communication skills.<br><br>Collaborative professionals who enjoy working across engineering, product, and data teams.<br><br>Individuals who embrace continuous learning and stay ahead of modern ML trends.
  • 2025-11-17T16:00:18Z
Receptionist
  • Brooklyn, NY
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • We are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building.<br>• Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk.<br>• Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance.<br>• Handle a multi-line phone system to answer inbound calls and direct them appropriately.<br>• Coordinate and order lunches for clients and prepare meeting spaces as needed.<br>• Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators.<br>• Provide concierge services to enhance the visitor experience.<br>• Manage daily administrative tasks with precision and attention to detail.<br>• Act as a liaison between office staff and external visitors, ensuring efficient communication.
  • 2025-12-02T21:13:40Z
Receptionist
  • New York, Ny, NY
  • onsite
  • Temporary
  • 25.00 - 25.00 USD / Hourly
  • <p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
  • 2025-11-13T21:24:05Z
In House Counsel
  • Hurley, NY
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Our client, the largest intercity bus company in New York state, is looking for an in house counsel to add to their team in Hurley, New York. This role requires a meticulous legal expert who can provide strategic advice across multiple areas, including labor relations, contract negotiations, and regulatory compliance. The ideal candidate will have experience with labor and employee relations experience and EEOC. </p><p><br></p><p><br></p><p>KEY RESPONSIBILITIES:</p><p>This position will provide counsel, support, and oversight in the following areas:</p><p>• Negotiation, interpretation, and application of eight collective bargaining agreements</p><p>• Oversight and administration of human resource policies including:</p><p> Annual sexual harassment and other mandatory trainings</p><p> Agency submissions (EEOC/AA, SSPP/PTASP, Emergency Response Plans, etc.)</p><p> Hiring, onboarding, and orientation materials</p><p> Drafting disciplinary, discharge, and counseling letters</p><p> Drafting, reviewing, and revising record retention and other company/departmental policies and memos</p><p> Federally regulated drug and alcohol testing procedures and related programs</p><p>• Management of outside legal counsel including litigation management and managing Canadian outside counsel related to operations in Montreal and Ontario</p><p>• Legal counsel and drafting/reviewing all correspondence related to Operations, Safety, Fleet Maintenance, and Customer Care Departments</p><p>• Triennial submissions and federal and state triennial audits</p><p>• Regulatory waivers (i.e. FMCSA, FTA)</p><p>• Contract review including insurance indemnification clauses</p><p>• Collaboration on cybersecurity and technology/data privacy requirements</p><p>• Insurance litigation and management of insurance company-appointed counsel</p><p>• Drafting various correspondence as needed                                      </p>
  • 2025-12-10T14:15:11Z
M&A & Corporate Counsel
  • New York, NY
  • onsite
  • Permanent
  • 225000.00 - 250000.00 USD / Yearly
  • We are looking for an experienced and driven M& A & Corporate Counsel to join our legal team in New York, New York. In this role, you will play a pivotal part in supporting the company’s growth through strategic acquisitions and complex commercial projects. This position offers the opportunity to engage directly with senior leadership while managing high-stakes transactions and providing expert legal counsel.<br><br>Responsibilities:<br>• Lead negotiations and draft key documents for M& A transactions, including purchase agreements, letters of intent, term sheets, and closing documentation.<br>• Oversee all aspects of legal due diligence processes and support post-closing integration efforts.<br>• Draft, review, and negotiate a variety of corporate and commercial agreements, such as joint ventures, non-disclosure agreements, and vendor or customer contracts.<br>• Provide legal advice on matters related to corporate governance, financing, and insurance regulations.<br>• Partner with internal business units and stakeholders to align legal strategies with organizational objectives.<br>• Collaborate with deal teams and subject matter experts to ensure legal documentation meets both legal and commercial priorities.<br>• Engage frequently and effectively with senior leadership to provide strategic legal counsel and guidance.<br>• Manage and prioritize multiple transactions and legal projects in a fast-paced environment.
  • 2025-12-03T16:28:39Z
Front Desk Coordinator
  • Stamford, CT
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a dedicated and detail-oriented Executive Assistant to provide high-level support to senior leadership within the financial services sector. In this long-term contract position, you will play a key role in managing schedules, coordinating travel arrangements, and ensuring seamless communication across teams. This opportunity is based in Stamford, Connecticut.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring appointments and meetings are efficiently organized.<br>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare materials and agendas for executive meetings, ensuring all required documents are available and organized.<br>• Serve as the primary point of contact for scheduling and communication between executives and internal teams.<br>• Monitor and prioritize incoming correspondence, responding on behalf of the executive when appropriate.<br>• Ensure timely follow-ups on action items and decisions from meetings.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Collaborate with other departments to facilitate executive requests and streamline operational workflows.<br>• Assist in planning and organizing events and meetings, both virtual and in-person.<br>• Provide support for additional administrative tasks as needed.
  • 2025-12-10T20:58:36Z
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