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8 results for Customer Service Manager in Dallas, TX

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to join our team in Fort Worth, Texas in a fully onsite contract-to-permanent role. This position focuses on delivering responsive support to customers while managing order-related activity, coordinating sales documentation, and helping maintain smooth communication across internal teams. The ideal candidate is organized, comfortable handling a high volume of requests, and able to balance front-line customer interactions with detailed administrative work. Responsibilities: • Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time. • Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation. • Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current. • Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned. • Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action. • Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed. • Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management. • Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution. • Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment.
2026-05-18T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-05-21T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-05-21T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for an Account Manager to support customer relationships and day-to-day service operations for a growing team in Dallas, Texas. This Contract to Permanent position is ideal for someone who can balance client communication, internal coordination, and problem-solving while maintaining a high standard of service. The person in this role will work closely with sales, supply chain, and finance to help ensure customer expectations are met and accounts are managed effectively. Responsibilities: • Oversee assigned customer accounts to help maintain strong service levels, accurate follow-through, and overall account performance. • Respond to client questions and requests promptly, providing clear communication and dependable support throughout the customer lifecycle. • Coordinate customer specifications and order-related details in alignment with established sales and operations procedures. • Partner with supply chain teams to support on-time product delivery and address issues that may affect customer satisfaction. • Assist sales teams with account support activities, including client onboarding, retention efforts, reporting, and business analysis. • Work with accounting and finance to help resolve claims efficiently and support credit-related processes for new and existing customers. • Investigate customer concerns and sales-related challenges, then develop practical solutions to address recurring issues. • Contribute to a cooperative, responsive work environment that prioritizes urgency, accuracy, and customer needs. • Help document service processes, quality concerns, and food packaging safety issues while supporting cross-functional completion of the service cycle.
2026-05-21T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a proactive Account Manager to support client relationships and day-to-day customer service operations in Dallas, Texas. This contract-to-permanent opportunity is ideal for someone who can balance account coordination, cross-functional communication, and customer advocacy in a fast-paced B2B environment. The person in this role will partner closely with sales, supply chain, and finance teams to deliver responsive service, resolve issues efficiently, and help maintain a high standard of client satisfaction. Responsibilities: • Oversee assigned customer accounts to maintain strong service levels, accurate follow-through, and dependable day-to-day support. • Respond to client questions and requests promptly, providing clear communication and effective solutions. • Coordinate customer specifications and order-related details in alignment with established sales and operational guidelines. • Partner with supply chain teams to help ensure product availability and on-time delivery that meets client expectations. • Support the sales process across the customer lifecycle, including onboarding, account development, retention efforts, and reporting needs. • Work with accounting and finance teams to help facilitate timely claims handling and credit-related account setup. • Investigate customer concerns and sales-related issues, identify root causes, and drive practical resolutions to recurring challenges. • Help document service procedures, client support best practices, and issues related to packaging safety or product quality. • Serve as a central point of coordination across departments to keep service commitments moving efficiently from request through completion.
2026-05-19T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a customer-focused Account Manager to support client relationships and help drive smooth day-to-day service operations. This contract-to-permanent position is ideal for someone who can balance account coordination, problem-solving, and cross-functional communication while maintaining a high standard of responsiveness. The person in this role will partner with sales, supply chain, and finance teams to ensure customer expectations are met and accounts are managed with accuracy and care. Responsibilities: • Oversee assigned customer accounts to maintain strong service levels, operational consistency, and overall client satisfaction. • Respond to customer questions and requests promptly, providing attentive support and clear follow-up on open items. • Coordinate customer specifications and account details in alignment with internal sales and operations guidelines. • Partner with supply chain teams to support on-time delivery and help align order execution with customer expectations. • Assist sales throughout the customer lifecycle, including onboarding support, account reviews, retention efforts, and analysis preparation. • Work with accounting and finance teams to help resolve claims and support timely credit-related activities for new and existing customers. • Investigate customer concerns and sales-related issues, then take initiative to develop practical solutions that address recurring challenges. • Contribute to a productive, team-oriented service environment while helping document effective client service practices and report quality or food packaging safety concerns when needed. • Serve as a central point of coordination across departments to help keep the full service cycle moving efficiently. • Complete additional assignments as needed to support business and customer service objectives.
2026-05-21T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a proactive Account Manager to support customer relationships and day-to-day service operations for a growing team. This contract position with potential for a permanent role is ideal for someone who can balance client support, cross-functional coordination, and problem-solving in a fast-paced business-to-business environment. The person in this role will work closely with sales, supply chain, and finance to help deliver a reliable customer experience and maintain strong account performance. Responsibilities: • Oversee assigned accounts to help maintain strong service levels, operational accuracy, and consistent follow-through on customer needs. • Respond to client questions and requests with professionalism, urgency, and clear communication to support a positive customer experience. • Coordinate customer specifications and order-related details in alignment with established sales and operations guidelines. • Partner with supply chain teams to track product availability and support on-time delivery expectations for customers. • Collaborate with sales throughout the account lifecycle, including onboarding, relationship support, retention efforts, and performance follow-up. • Prepare reports, spreadsheets, and account analyses to help monitor activity, identify trends, and support business decisions. • Work with accounting and finance teams to help facilitate timely handling of claims and assist with customer credit setup when needed. • Investigate service concerns, order issues, and customer complaints, then drive practical solutions that improve ongoing account management. • Contribute to a team-oriented environment by promoting responsiveness, accountability, and high-quality client service across departments. • Document client service practices and report any concerns related to product safety or quality while supporting completion of the full service cycle.
2026-05-21T00:00:00Z

Account Manager

Dallas, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for an Account Manager to support client relationships and day-to-day service operations for our team. This contract position has the potential to become permanent and is ideal for someone who can balance customer support, internal coordination, and account oversight while maintaining a high standard of service. The role works cross-functionally with sales, supply chain, and finance to help ensure customer expectations are met and business needs are handled efficiently. Responsibilities: • Oversee assigned customer accounts by monitoring service levels, tracking follow-through, and helping maintain strong account performance. • Respond to client questions and requests promptly, providing clear communication and attentive support throughout each interaction. • Coordinate customer specifications and order-related details in alignment with established sales and operations procedures. • Partner with supply chain teams to help manage product availability, delivery timing, and overall customer satisfaction. • Support the sales organization across the customer lifecycle, including onboarding, account maintenance, retention efforts, and business review preparation. • Prepare reports, spreadsheets, and other account analysis to help inform decisions and support customer-related activities. • Work with accounting and finance teams to help resolve claims, support credit setup, and keep account matters moving on schedule. • Investigate customer concerns and sales-related issues, identify root causes, and contribute practical solutions that improve ongoing service. • Promote a collaborative, service-focused environment while helping document best practices and quality or food packaging safety concerns as needed. • Serve as a central point of coordination across departments to help ensure service commitments are completed effectively and additional assigned tasks are handled as needed.
2026-05-21T00:00:00Z