<p>A growing healthcare organization in Vista is hiring a <strong>Collections Specialist</strong> to support patient and insurance collections in a fast-paced, regulated environment. This role focuses on reducing outstanding balances while delivering compassionate, compliant communication. The ideal candidate understands healthcare billing cycles and thrives in a detail-driven role that balances accuracy with patient service.</p><p><strong>Responsibilities</strong></p><ul><li>Follow up on outstanding patient and insurance balances</li><li>Communicate with patients regarding payment plans and account resolutions</li><li>Coordinate with billing, coding, and insurance teams to resolve denials</li><li>Review EOBs and identify discrepancies</li><li>Maintain accurate notes and documentation for compliance purposes</li><li>Monitor aging reports and prioritize collection efforts</li><li>Support audits and reporting requirements</li><li>Ensure adherence to HIPAA and healthcare regulations</li></ul>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>The Client Service Specialist supports HOA Property Management clients by delivering high-quality banking and payment-related service. This role is critical to client satisfaction and retention, providing front-line support for account inquiries, transactions, research, and basic technical assistance within a fast-paced, deadline-driven environment.</p><p>Key Responsibilities</p><ul><li>Provide front-line client support via inbound phone calls</li><li>Assist HOA Property Management clients with payment and depository research, statements, and account inquiries</li><li>Process monetary transactions and account maintenance accurately and timely</li><li>Provide website navigation assistance and low-level technical support for proprietary HOA platforms</li><li>Resolve client disputes using sound judgment and knowledge of banking policies</li><li>Meet established service level agreements (SLAs) and manage time-sensitive requests, including fraud intake</li><li>Maintain strong knowledge of banking products, services, and internal procedures</li><li>Communicate clearly and professionally with clients and internal teams</li><li>Follow all applicable policies, procedures, and regulatory requirements</li></ul><p><br></p>
<p><strong>Customer Service & Order Processing Specialist (Onsite)</strong></p><p><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <em>(Possible flexibility to shift to 7:00 AM – 4:00 PM)</em></p><p> <strong>Location:</strong> Onsite / In-Office (No remote or hybrid option)</p><p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented Customer Service & Order Processing Specialist to support order management, customer communication, and shipping coordination in a fast-paced office environment. This role is fully onsite and requires strong data accuracy, customer service experience, and familiarity with EDI and shipping processes.</p><p><strong>Key Duties & Responsibilities</strong></p><ul><li>Enter and process customer purchase orders with a high level of accuracy</li><li>Perform invoicing, scanning, and document management</li><li>Use EDI systems to receive customer orders and transmit ASNs and invoices</li><li>Review incoming orders for accuracy, including part numbers, pricing, and product availability</li><li>Coordinate order fulfillment with Shipping and Distribution teams</li><li>Prepare and communicate customer-specific shipping, labeling, and documentation requirements</li><li>Schedule shipments through customer and freight carrier portals</li><li>Access customer and carrier websites to ensure compliance with shipping requirements</li><li>Communicate with customers via phone and email to support order placement, address inquiries, resolve issues, and respond to complaints</li><li>Maintain accurate records and ensure timely follow-up on all order-related activity</li></ul><p><br></p>
<p><strong>Customer Service Representative (Full-Time contract to hire)</strong></p><p>We are seeking an experienced Customer Service Representative responsible for providing professional, timely, consistent, and efficient support to clients, customers, and internal stakeholders. This role supports mission‑driven work that helps create safer environments for individuals who work around specialized equipment and technology.</p><p><strong>Job Responsibilities & Core Functions</strong></p><ul><li>Manage customer issues from start to finish by coordinating with internal departments and ensuring complete resolution.</li><li>Respond promptly and accurately to all incoming phone and email inquiries, including questions related to billing, credits, and account changes.</li><li>Enter and update customer information, orders, adjustments, and cancellations in internal databases.</li><li>Navigate multiple internal systems throughout the day to deliver high‑quality customer service.</li><li>Provide timely feedback to management regarding customer concerns or service failures.</li><li>Participate in special projects as assigned.</li><li>Mandatory overtime may be required based on business needs.</li></ul>
A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Welcome patients and their families to the Emergency Department with professionalism and empathy.<br>• Collect and validate patient demographic and insurance information to ensure accuracy.<br>• Obtain and securely scan necessary documents, including identification and insurance cards.<br>• Explain financial responsibilities such as co-payments and assist patients with payment collection.<br>• Accurately input patient data into the electronic health record system.<br>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.<br>• Address patient and visitor inquiries with a calm and supportive demeanor.<br>• Adhere to hospital policies and maintain compliance with organizational standards.<br>• Perform additional administrative tasks as required to support the department.<br><br>Schedule: 40 hours/week; rotating weekends<br>Shift 1: 6:00am – 2:30pm<br>Shift 2: 2:00pm – 10:30pm<br>Shift 3: 10:00pm – 6:30am
<p>We are looking for a dedicated and detail-oriented individual to join our Hospital as a Patient Registration Specialist in Tustin, California. The Patient Registration Specialist offers an opportunity to make a meaningful impact by assisting patients and their families during critical moments. The ideal candidate will excel in providing exceptional customer service and maintaining accuracy in patient records.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and their families in the Emergency Department with warmth and courtesy.</p><p>• Gather and confirm patient demographic and insurance information to ensure accuracy.</p><p>• Securely scan and manage essential documents, such as identification and insurance cards.</p><p>• Clearly explain financial obligations, including copayments, and assist patients with payment processing.</p><p>• Input patient information into the electronic health record system with precision.</p><p>• Work closely with clinical staff to streamline patient flow and reduce wait times.</p><p>• Address patient and visitor inquiries with a calm and helpful demeanor.</p><p>• Follow hospital policies and maintain compliance with all relevant regulations.</p><p>• Provide administrative support to aid departmental operations as needed.</p><p><br></p><p><strong>Schedule:</strong> 40 hours/week; rotating weekends</p><ul><li>Shift 1: 6:00am – 2:30pm</li><li>Shift 2: 2:00pm – 10:30pm</li><li>Shift 3: 10:00pm – 6:30am</li></ul><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. In this role, you will play a key part in delivering exceptional customer experiences and ensuring satisfaction with our products and services. This position is a contract-to-permanent opportunity, ideal for individuals passionate about providing support and solutions in a fast-paced environment.<br><br>Responsibilities:<br>• Represent the company's values and culture in all customer interactions, maintaining a detail-oriented and empathetic demeanor.<br>• Build and sustain positive relationships with customers while addressing their needs and concerns.<br>• Recommend and promote products or services to align with customer preferences and interests.<br>• Accurately record customer details and inquiries in the company's database systems.<br>• Apply technical knowledge to troubleshoot and resolve customer issues effectively.<br>• Handle complaints with tact and care, ensuring customer satisfaction.<br>• Participate in product and skills training sessions, and successfully complete required assessments.<br>• Share relevant feedback and trends with management to improve customer service processes.<br>• Adhere to a flexible work schedule, including occasional weekend shifts and overtime as needed.
We are looking for dependable and motivated individuals to join our team as Customer Service Representatives in Irvine, California. In this role, you will provide exceptional support to customers, ensuring their needs are met with professionalism and efficiency. This is a Contract to permanent position offering an excellent opportunity to showcase your customer service expertise and grow within the organization.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and a focus on delivering accurate and timely solutions.<br>• Provide support through various communication channels, including phone and email, ensuring customer satisfaction.<br>• Resolve issues proactively by identifying customer needs and offering appropriate solutions.<br>• Maintain detailed and accurate records of customer interactions in the system.<br>• Collaborate with team members to ensure consistent service quality and meet department goals.<br>• Stay informed about company policies and procedures to effectively assist customers.<br>• Follow established protocols to escalate complex issues to higher-level support when necessary.<br>• Contribute to improving processes and workflows to enhance the customer experience.<br>• Demonstrate a commitment to reliability and punctuality in daily operations.<br>• Adapt to changes in procedures and systems while maintaining high-quality service.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Pasadena, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing inquiries, processing orders, and maintaining accurate records. This role requires strong communication skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and update customer information in the database with precision and accuracy.<br>• Process customer orders and ensure timely fulfillment while addressing any discrepancies.<br>• Provide prompt assistance to customers and sales representatives with inquiries regarding orders, sizes, styles, and other issues.<br>• Collaborate with internal teams to address customer needs and resolve complaints effectively.<br>• Generate detailed reports and summaries of customer interactions and data for management review.<br>• Assist with the setup and maintenance of product styles, colors, and swatches.<br>• Verify unconfirmed orders and follow up to ensure completion or cancellation as necessary.<br>• Handle re-orders, replacements, special requests, and credit memos efficiently.<br>• Support the reception desk and manage incoming calls and correspondence.<br>• Maintain organized records and ensure compliance with company procedures.
<p><strong>What Makes This Role Unique</strong></p><p>This role blends administrative coordination, customer support, and internal operations. As a <strong>Client Operations Support Specialist</strong>, you’ll sit at the intersection of service delivery and internal execution—ensuring clients receive accurate information while internal teams stay aligned and informed.</p><p><br></p><p><strong>Core Functions</strong></p><ul><li>Serve as a point of contact for client inquiries and service requests</li><li>Track requests, follow-ups, and resolutions across internal systems</li><li>Coordinate between departments to ensure timely responses</li><li>Prepare reports, summaries, and documentation for leadership</li><li>Assist with onboarding new clients and maintaining account records</li><li>Identify process inefficiencies and suggest workflow improvements</li></ul>
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience. As a Customer Service Representative on a contract to permanent basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction. What You’ll Do Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships. Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership. Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service. What We’re Looking For Sales Savvy: Strong communication and relationship-building skills with a passion for helping people. Goal-Oriented: Motivated by targets and thrives in a fast-paced environment. Tech-Comfortable: Experience with CRM systems and digital communication tools. Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services Why Join Us? Growth Potential: Contract-to-permanent with clear pathways for advancement to loan officer (we will sponsor loan officer certifications). Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off! Supportive Culture: Work with a team that values integrity, collaboration, and innovation. Impactful Work: Help clients achieve one of life’s biggest milestones homeownership. Competitive Compensation: Base pay plus performance incentives once hired on.
<p>A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p> <strong>Schedule:</strong> 40 hours/week; rotating weekends</p><ul><li>Shift 1: 6:00am – 2:30pm </li><li>Shift 2: 2:00pm – 10:30pm</li><li>Shift 3: 10:00pm – 6:30am</li></ul><p><br></p>
<p>We are currently seeking an experienced <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> to join our team in the Los Angeles, CA area. As a <strong>Workers Compensation Lost Time Senior Claim Examiner</strong>, you will handle a caseload of lost time workers compensation claims originating primarily from California. This <strong>Workers Compensation Lost Time Senior Claim Examiner</strong> role is an on-site position located in Los Angeles and focuses on delivering high-quality claims service in a fast-paced, customer-driven environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of lost time workers compensation claims from initiation through closure.</li><li>Conduct three-part investigations, including statements from insureds, claimants, and medical providers.</li><li>Determine claim compensability based on investigation outcomes.</li><li>Administer statutory medical and indemnity benefits timely and accurately.</li><li>Communicate denials and updates to insureds, claimants, attorneys, and involved parties.</li><li>Set and adjust reserves within authority, escalating when necessary.</li><li>Collaborate with legal counsel on hearings and litigation matters.</li><li>Direct vendors and medical case managers on return-to-work strategies.</li><li>Comply with all state and regulatory reporting requirements.</li><li>Refer appropriate claims for subrogation and maximize recovery efforts.</li><li>Partner with internal teams (nurses, investigators, case managers) for optimal claim outcomes.</li><li>Prepare clear, professional documentation and reports.</li></ul><p><br></p>
<p>We are looking for an Office Services Associate to join our team on a contract basis in Santa Monica, CA. This position is integral to delivering exceptional back-office services, including reprographics, mail handling, and hospitality support across physical and digital environments. The role requires a proactive individual who can manage tasks efficiently while adhering to company and client policies.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographic tasks, including copying, scanning, and document intake, following established procedures.</p><p>• Manage mail services by sorting, distributing, and handling incoming and outgoing mail efficiently.</p><p>• Troubleshoot and resolve basic equipment issues, ensuring minimal disruption to operations.</p><p>• Load and maintain office equipment with supplies such as paper and toner.</p><p>• Conduct quality assurance checks on completed tasks to ensure accuracy and compliance.</p><p>• Adhere to company and client site policies while using resources cost-efficiently.</p><p>• Prioritize workflow to meet deadlines and handle tasks in order of importance.</p><p>• Communicate effectively with supervisors and clients regarding job progress or potential delays.</p><p>• Follow established protocols to maintain logs and records for all office services activities.</p><p>• Assist with hospitality and reception duties as needed, ensuring client satisfaction.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p><br></p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
<p>A Behavioral Healthcare Company is looking for an experienced Medical Billing Specialist with ABA experience to join its Revenue Cycle Team. The Medical Billing Specialist will play a vital role in managing the revenue cycle by ensuring accurate billing, payment processing, and authorizations. This Medical Billing Specialist requires someone with strong attention to detail who can navigate insurance claims, resolve discrepancies, assist patients with EOB explanation and maintain compliance with healthcare regulations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance companies, including commercial payers and private, ensuring accuracy and compliance.</p><p>• Monitor and track the status of submitted claims to ensure timely reimbursement.</p><p>• Post payments from insurance companies and patients with precision and accuracy.</p><p>• Manage patient account balances, including collections and establishing payment plans when necessary.</p><p>• Investigate and address claim denials, rejections, and underpayments, identifying solutions to secure proper reimbursement.</p><p>• Draft and submit appeals with supporting documentation to resolve complex claim issues.</p><p>• Communicate effectively with insurance carriers and patients to address billing inquiries and concerns.</p><p>• Maintain detailed and accurate records of billing activities and ensure compliance with payer guidelines.</p><p>• Support the organization’s financial health by optimizing the revenue cycle processes.</p><p>• ABA and/or Mental/Behavioral Health is a PLUS!</p><p><br></p><p>This company offer Medical, Dental and Vision Insurance. 401K Retirement Plan, Sick Time Off and Tuition reimbursement. </p>
<p>A Healthcare Company is looking for an experienced Medical Billing Specialist join its Revenue Cycle Team. The Medical Billing Specialist will play a vital role in managing the revenue cycle by ensuring accurate billing, payment processing, and authorizations. This Medical Billing Specialist requires someone with strong attention to detail who can navigate insurance claims, resolve discrepancies, assist patients with EOB explanation and maintain compliance with healthcare regulations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance companies, including commercial payers and private, ensuring accuracy and compliance.</p><p>• Monitor and track the status of submitted claims to ensure timely reimbursement.</p><p>• Post payments from insurance companies and patients with precision and accuracy.</p><p>• Manage patient account balances, including collections and establishing payment plans when necessary.</p><p>• Investigate and address claim denials, rejections, and underpayments, identifying solutions to secure proper reimbursement.</p><p>• Draft and submit appeals with supporting documentation to resolve complex claim issues.</p><p>• Communicate effectively with insurance carriers and patients to address billing inquiries and concerns.</p><p>• Maintain detailed and accurate records of billing activities and ensure compliance with payer guidelines.</p><p>• Support the organization’s financial health by optimizing the revenue cycle processes.</p><p><br></p><p>This company offer Medical, Dental and Vision Insurance. 401K Retirement Plan, Sick Time Off and Tuition reimbursement.</p>
<p>A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients and their families to the Emergency Department with professionalism and empathy.</p><p>• Collect and validate patient demographic and insurance information to ensure accuracy.</p><p>• Obtain and securely scan necessary documents, including identification and insurance cards.</p><p>• Explain financial responsibilities such as co-payments and assist patients with payment collection.</p><p>• Accurately input patient data into the electronic health record system.</p><p>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.</p><p>• Address patient and visitor inquiries with a calm and supportive demeanor.</p><p>• Adhere to hospital policies and maintain compliance with organizational standards.</p><p>• Perform additional administrative tasks as required to support the department.</p><p><br></p><p><strong>Shift</strong>: 6am – 2:30pm Monday – Friday with rotating weekends. 40 hours per week. </p>
