<p>We are looking for an experienced Senior Project Manager to oversee critical initiatives within our Global Finance Transformation roadmap. This long-term contract position is based in Burlington, Massachusetts, and will focus primarily on data governance projects, requiring a proactive approach to managing complex cross-functional teams and delivering results on time and within budget. The role involves working in a hybrid environment, with in-office days from Tuesday to Thursday and remote work on Mondays and Fridays.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage data governance projects within the Global Finance Transformation roadmap, ensuring successful execution from initiation to completion.</p><p>• Develop detailed work plans for each phase of a project and coordinate the recruitment or assignment of project personnel.</p><p>• Assign tasks, responsibilities, and scope of authority to team members to ensure project objectives are met.</p><p>• Monitor project progress, ensuring adherence to timelines and budgets, and address risks or issues promptly.</p><p>• Prepare and deliver regular status updates to working groups and finance leadership, highlighting progress and challenges.</p><p>• Review project proposals to determine resource allocation, funding needs, staffing requirements, and scheduling constraints.</p><p>• Populate and maintain the resource management system with accurate resource allocations.</p><p>• Apply best practices and methodologies in project management, such as those outlined by the Project Management Institute.</p><p>• Collaborate with cross-functional teams to ensure alignment and effective execution of finance transformation initiatives.</p><p>• Perform other duties as assigned to support the overall success of the finance transformation program.Bur</p>
<p>Robert Half has partnered with a well-respected organization in the Biddeford area to locate a <strong>Senior Staff Accountant</strong> for a full-time position with benefits.</p><p><strong>Hybrid work schedule </strong>available with 2 days remote per week after training! 3 days on-site per week.</p><p><br></p><p>The ideal <strong>Senior Accounting </strong>candidate will have the following skills and experience:</p><ul><li>Bachelor's Degree in Accounting, Finance, Business or related field</li><li>Audit experience at a public accounting firm.</li><li>3+ years total accounting experience including full-cycle general ledger</li><li>Journal Entries, Reconciliation, Month-End Close</li><li>Technical Accounting</li><li>Financial Statements</li><li>Advanced Excel</li></ul><p><br></p><p>Employer offers <strong>outstanding benefits</strong> including: Hybrid work schedule, Health, Dental, Vision, generous retirement match, ample paid vacation and holidays.</p><p><br></p><p>For consideration, apply online with resume.</p><p>Jennifer Thompson</p><p>Robert Half Finance & Accounting - Permanent Placement</p>
<p>We are looking for a skilled Data Reporting and visualization specialist to create and maintain impactful data visualization and reporting solutions that support business decision-making. In this role, you will collaborate closely with business leaders and technical teams to deliver high-quality reports and dashboards, ensuring efficient data transformation and analysis. A proactive approach and dedication to providing excellent service to clients, partners, and team members are essential.</p><p><br></p><p>Responsibilities:</p><p>-Develop tailored reports and visualizations using internal data transformation tools.</p><p>-Collaborate with cross-functional teams throughout the software development lifecycle, including requirements gathering, testing, and implementation.</p><p>-Act as a technical advisor for SQL-based applications and reporting tools, assisting with performance tuning and troubleshooting.</p><p><br></p>
<p>We are looking for a skilled Medical Collections Specialist to join our team on a contract basis in Sudbury, MA. In this role, you will be responsible for managing patient accounts, facilitating payment collections, and ensuring compliance with healthcare regulations. The ideal candidate has strong analytical abilities, excellent communication skills, and proficiency in medical billing software.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient accounts by addressing billing inquiries, arranging payment plans, and communicating financial responsibilities.</p><p>• Collect payments efficiently while adhering to healthcare regulations and organizational policies.</p><p>• Analyze billing details to identify discrepancies and investigate claim denials.</p><p>• Negotiate payment terms with patients, insurance companies, and other parties to resolve outstanding balances.</p><p>• Utilize healthcare billing software for electronic claim submissions and account management.</p><p>• Reconcile accounts to ensure accurate balances and resolve any inconsistencies.</p><p>• Provide precise and effective communication with clients, insurers, and internal teams to address billing disputes and inquiries.</p><p>• Maintain compliance with healthcare laws and internal guidelines throughout the collections process.</p><p>• Post payments accurately and ensure timely account updates</p>
<p>Director level role!!! We are offering an exciting opportunity in Portsmouth, New Hampshire for an Assistant Global Controller to join our team. In this role, you will be responsible for overseeing and directing various accounting and financial reporting activities. This includes managing external reporting efforts, directing the corporate accounting team, leading the Disclosure Committee, and serving as a central liaison for both internal and external auditors.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage the process of external reporting to the SEC, including the creation and submission of Forms 10-K, 10-Q, and 8-K</p><p>• Direct and support the corporate accounting and financial reporting team, fostering a collaborative and productive working environment</p><p>• Drive the implementation of both new and existing accounting standards, ensuring compliance and accuracy</p><p>• Liaise effectively with the tax department to ensure accurate accounting for income taxes</p><p>• Act as a central point of contact for both external and internal auditors, coordinating integrated and operational audits</p><p>• Lead the Disclosure Committee, facilitating quarterly meetings with the Executive Leadership team to discuss developments in accounting, finance, and legal matters</p><p>• Communicate effectively with senior and executive management on matters related to accounting policy and internal control</p><p>• Provide assistance in other corporate areas such as investor relations, treasury, acquisition due diligence, and purchase accounting</p><p>• Develop and mentor staff, promoting detail oriented growth and succession planning</p><p>• Drive process improvement in the accounting close and reporting processes, aiming for efficiency and accuracy.</p>
<p>Robert Half is Seeking a Tier 1 support engineer. In this role, you will be the first point of contact for resolving technical issues in a managed services environment. This position requires excellent troubleshooting abilities, strong communication skills, and a commitment to delivering exceptional customer support.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support to resolve system and user issues promptly and effectively.</p><p>• Collaborate with senior engineers and team members to address and resolve complex technical problems.</p><p>• Analyze and identify recurring technical issues, contributing to the development of long-term solutions.</p><p>• Maintain accurate documentation of support requests and resolutions within the ticketing system.</p><p>• Participate in on-call rotations, which may include evening and weekend shifts.</p><p>• Stay up-to-date with required technical training and certifications to enhance skill sets.</p><p>• Configure and troubleshoot printer setups for both remote and on-premise environments.</p><p>• Utilize Remote Monitoring and Management (RMM) tools to ensure system health and performance.</p><p>• Assist with the management of Active Directory (On-Prem and Azure O365) and Group Policy settings.</p><p>• Support networking tasks, including VPN setups, VoIP configurations, and ensuring compliance with security protocols.</p>
<p>Robert Half has partnered with a well-respected organization in Southern Maine to locate an Accounts Payable Specialist (AP) for a full-time position with excellent beneftits.</p><p><br></p><p>Hybrid work schedule available after ramp up period - 2 days remote, 3 days on-site per week.</p><p><br></p><p>The ideal Accounts Payable / AP candidate will have the following skills and experience:</p><ul><li>Associates degree preferred, or college coursework in accounting.</li><li>High volume accounts payable experience</li><li>Understanding of debits and credits </li><li>3-way match</li><li>Check Runs, reconciliation</li><li>Purchase Orders</li><li>Vendor Communication</li><li>Advanced Excel preferred</li></ul><p><br></p><p>Employer offers excellent benefits including employer paid health insurance, dental, vision, retirement plan with generous match, paid vacation, holidays and more.</p><p><br></p><p>For consideration, please apply online with resume.</p><p>Jennifer Thompson</p><p>Robert Half Finance & Accounting - Permanent Placement</p>
<p><br></p><p>We are looking for an experienced financial leader to take on the role of a Finance Manager for a manufacturing company in Haverhill, Massachusetts. This position involves overseeing financial operations, including budgeting, forecasting, reporting, and compliance, while providing strategic insights to support business growth. The ideal candidate will bring a hands-on approach to leadership and demonstrate expertise in manufacturing environments.</p><p><br></p><p>Responsibilities:</p><p>• Direct and oversee budgeting, forecasting, and cash flow management to ensure financial stability and growth.</p><p>• Analyze operational performance and present actionable financial insights to senior leadership.</p><p>• Establish and enforce internal controls, ensuring compliance with audits and safeguarding company assets.</p><p>• Manage credit, collections, and inventory processes, along with capital expenditure planning.</p><p>• Collaborate with other departments to guide pricing strategies, cost control measures, and financial planning.</p><p>• Lead and mentor a team encompassing accounting, cost management, budgeting, and IT functions.</p><p>• Develop and implement succession planning initiatives, training programs, and performance evaluations.</p><p>• Ensure adherence to company policies while fostering clear and effective communication across teams.</p>
We are looking for a compassionate and meticulous Call Center Specialist to join our team on a Contract to Permanent basis in Springfield, Vermont. In this role, you will serve as the first point of contact for individuals seeking assistance, helping them connect with vital resources and services. This position requires strong communication skills, the ability to handle sensitive situations with empathy, and a commitment to providing excellent support to clients.<br><br>Responsibilities:<br>• Respond to incoming calls and connect individuals to the appropriate programs or services.<br>• Assist clients with completing applications for housing, food, or fuel assistance.<br>• Communicate empathetically with individuals who may be in crisis or facing challenging circumstances.<br>• Accurately input and manage client data within internal systems.<br>• Collaborate with caseworkers and program staff to ensure timely and effective client support.<br>• Perform administrative tasks such as data entry, documentation, and follow-up communications.<br>• Maintain confidentiality and uphold the organization’s values of dignity and respect for all clients.<br>• Provide clear and precise communication while addressing client concerns and inquiries.
We are looking for a dedicated and detail-oriented Inventory Clerk to join our team on a contract basis in Woburn, Massachusetts. In this role, you will play a vital part in ensuring the smooth operation of our warehouse and inventory processes. If you thrive in a fast-paced environment and have a passion for organization, we encourage you to apply.<br><br>Responsibilities:<br>• Handle shipping and receiving tasks, including managing shipments through carriers such as FedEx.<br>• Conduct inventory control activities, including cycle counting to ensure stock accuracy.<br>• Assist with kitting projects to prepare inventory for distribution.<br>• Operate forklifts when necessary; certification is preferred but not required.<br>• Maintain a clean and organized warehouse environment to uphold safety and efficiency standards.<br>• Pull, pack, cut, and ship orders while meeting daily productivity goals.<br>• Collaborate with team members while also working independently to complete tasks.<br>• Ensure compliance with AS9100 requirements, if applicable, to maintain quality standards.
<p>Our client, a leading consulting company, is looking for a Contracts Specialist/In-House Paralegal to join their internal legal team. In this role, you will play a critical part in managing contract lifecycles, ensuring compliance, and supporting business operations through effective contract administration. This position offers an opportunity to collaborate closely with legal and sales teams, contributing to the seamless execution of agreements.</p><p><br></p><p><strong>Role: </strong>Contracts Specialist/In-House Paralegal</p><p><strong>Location:</strong> Beverly, MA </p><p><strong>Salary:</strong> $70,000 - $100,000 (depending on experience)</p><p><strong>Schedule:</strong> In-office, but flexibility to work from home when needed </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft, review, redline, and manage a high volume of contracts, including Statements of Work (SOWs), Master Services Agreements (MSAs, Non-Disclosure Agreements (NDAs), Vendor and consulting agreements, Amendments and addenda, and more.</li><li>Coordinate with internal stakeholders daily (e.g., procurement, sales, IT, operations) to gather necessary information for contract terms</li><li>Ensure compliance with company contracting policies, approval workflows, and risk management standards</li><li>Manage the contract lifecycle from intake through execution and storage, using contract management systems (e.g., Ironclad, DocuSign, ContractWorks)</li><li>Track key contract terms, renewals, expiration dates, and obligations</li><li>Provide guidance and interpretation of contract terms to internal teams</li><li>Support audits and reporting requests related to contractual obligations</li><li>Help develop and maintain contract templates, clause libraries, and playbooks</li><li>Assist with process improvements and automation initiatives related to contract workflows</li></ul>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Portsmouth, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Purchasing Analyst to join our team. In this long-term contract role, you will play a critical part in supporting procurement strategies through data-driven insights and advanced analytics. This position offers an exciting opportunity to contribute to optimizing purchasing processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive spend analysis to identify cost-saving opportunities and improve supplier performance.</p><p>• Perform market research on vendors to assess capabilities and negotiate competitive pricing.</p><p>• Compare and evaluate high-volume bid proposals across multiple sites, ensuring accuracy and compliance.</p><p>• Utilize advanced Excel techniques for financial analysis and procurement reporting.</p><p>• Develop and maintain dashboards using Power BI to provide actionable insights.</p><p>• Collaborate with cross-functional teams to align procurement strategies with organizational goals.</p><p>• Track and analyze supplier performance to ensure adherence to contract terms and service level agreements.</p><p><br></p>
We are looking for a meticulous and detail-oriented Accounts Payable Specialist to join our team in Dover, New Hampshire. In this role, you will play a vital part in ensuring the timely and accurate processing of financial documents while upholding company policies and accounting best practices. This position offers an opportunity to contribute to operational efficiency and collaborate across departments in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Review, verify, and process invoices, expense reports, and check requests to ensure accuracy and compliance with company policies.<br>• Prepare and issue payments on a weekly basis or as needed, ensuring proper authorization and distribution of signed checks.<br>• Maintain accurate records by assigning proper accounting codes and periods to all transactions.<br>• Collaborate with financial leadership to support annual reporting requirements and ensure compliance with regulatory standards.<br>• Assist in refining financial procedures to enhance efficiency and maintain adherence to company policies.<br>• Generate financial analyses to support cost-efficiency initiatives and provide actionable insights.<br>• Participate in special projects as assigned, contributing to team objectives and process improvement.<br>• Communicate effectively with departments to clarify discrepancies and ensure smooth financial operations.<br>• Uphold exceptional service standards while supporting the accounting team in delivering high-quality results.
<p>We’re working with a growing, private equity–backed manufacturing company in Lowell, MA. They are looking to hire a Cost Accountant to join their team and play a key role in analyzing and reporting cost information to support decision-making, pricing strategies, and financial reporting.</p><p><br></p><p>This role is ideal for someone with cost accounting experience in a manufacturing/production environment who enjoys working cross-functionally and wants to join a stable, growing organization with a great culture.</p><p><br></p><p>Why This Opportunity Stands Out</p><ul><li>Casual, relaxed environment (jeans in the office!)</li><li>Outstanding benefits package – Employer pays over 87% of premiums, effective day 1</li><li>Example: for single coverage → health insurance under $110/month, dental around $7/month, vision around $6/month</li><li>401k with match after 6 months</li><li>3 weeks of vacation + company-wide shutdowns during the week of July 4th and between Christmas & New Year’s (finance team may cover a couple of days for critical tasks)</li><li>Longstanding, PE-backed company with growth and stability</li></ul><p>Key Responsibilities</p><ul><li>Partner with operations and supply chain to ensure accuracy of inventory and production data in the ERP system</li><li>Analyze inventory and cost transactions, ensuring proper recording and allocation</li><li>Perform inventory valuation and reconciliation</li><li>Provide detailed cost analysis, forecasts, and reporting to identify efficiency opportunities</li><li>Handle month-end close, including journal entries and reconciliations</li><li>Analyze bills of material, update product & standard costs, and calculate actual overhead rates</li><li>Forecast, plan, and record variable costs (raw materials, labor, operations)</li><li>Recommend cost-effective solutions and improvements</li></ul><p> <strong>Location</strong>: Onsite in Lowell, MA</p><p> <strong>Compensation</strong>: $90,000 – $110,000</p>
<p>We are seeking a skilled UI Automation Engineer to design and implement automated testing solutions for a complex C# Windows desktop application. This role requires hands-on experience with Windows UI frameworks and automation tools, as well as the ability to work independently and collaborate with cross-functional teams.</p><p> </p><p>Key Responsibilities:</p><ul><li>Design and develop UI automation from scratch for a C# Windows desktop application</li><li>Automate critical workflows including login scenarios, report generation, and system configuration changes</li><li>Evaluate and recommend automation tools suitable for the application architecture (e.g., WinAppDriver, FlaUI, TestComplete)</li><li>Collaborate with QA and development teams to understand workflows and expected behaviors</li><li>Document test strategies, automation setup, and provide handoff for ongoing maintenance</li><li>Ensure automation coverage for authentication, permissions, and UI interactions</li></ul><p><br></p>
<p>Ready to trade your home office for a real one (with actual coffee and human interaction)? We're looking for a talented Dynamics 365 CRM Developer to join our team in beautiful New Hampshire. If you speak fluent C#, dream in SQL, and think Power Platform is actually kind of fun—we want to meet you.</p><p>What you’ll do:</p><ul><li>Customize and optimize Dynamics 365 CRM</li><li>Build slick web apps and integrations using .NET and Azure</li><li>Collaborate with smart people who love solving problems</li><li>Keep things secure, scalable, and running smoothly</li></ul><p>What you bring:</p><ul><li>Microsoft Dynamics 365 CRM experience</li><li>Solid skills in C#, .NET, SQL, and Power Platform</li><li>A knack for APIs and a love for clean code</li><li>Bonus points for experience in finance, insurance, or healthcare</li></ul><p>Perks include: a great team, meaningful work, and the chance to actually leave your house for a job that doesn’t involve sweatpants.</p>
<p> Join a fast-paced team in an enterprise environment that thrives on smart architecture, secure systems, and zero downtime (well, almost zero). We believe networks should be fast, scalable, and—most importantly—not wake you up at 2 AM.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and maintain enterprise-grade network solutions using <strong>Juniper</strong> and <strong>Aruba</strong> gear.</li><li>Own the configuration and optimization of <strong>SD-WAN</strong>, <strong>BGP routing</strong>, and <strong>load balancers</strong> (we won’t say “rockstar,” but if the shoe fits…).</li><li>Collaborate with cross-functional teams to support secure and resilient connectivity across multiple sites and cloud environments.</li><li>Monitor, troubleshoot, and tune network performance because latency is not a lifestyle.</li><li>Document the heck out of everything (your future self will thank you).</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Competitive salary and benefits</li><li>Training and certification support</li><li>Cool coworkers who speak fluent CLI</li><li>Office snacks, remote flexibility, and zero tolerance for boring network diagrams</li></ul>
<p>Robert Half is currently seeking a highly organized and detail-oriented <strong>Part-Time Administrative Assistant</strong> to support our client in <strong>Manchester, NH</strong>. This is an excellent opportunity for someone who enjoys a variety of administrative tasks, thrives in a fast-paced environment, and is looking for flexible hours.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide general administrative support to staff and management</li><li>Answer and direct incoming calls and emails</li><li>Maintain filing systems (electronic and paper-based)</li><li>Schedule appointments, meetings, and maintain calendars</li><li>Prepare and edit correspondence, reports, and other documents</li><li>Assist with data entry and database management</li><li>Support office supply inventory and ordering</li></ul><p><br></p>
<p>We are looking for a detail-oriented Patient Access Specialist in Nashua, New Hampshire. In this Contract-to-Permanent role, you will play a key role in ensuring patients receive seamless admissions and access services while adhering to organizational policies and regulatory guidelines. Your primary focus will be on delivering exceptional customer service, maintaining accurate records, and supporting billing processes for a positive patient experience.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform compliance checks to ensure proper documentation and adherence to regulations.</p><p>• Provide patients with clear instructions and collect insurance information while maintaining a high level of customer service.</p><p>• Handle pre-registration tasks, including inbound and outbound calls to collect demographic, insurance, and financial details, as well as payment collection for past due balances.</p><p>• Explain treatment consent forms, obtain required signatures, and distribute relevant patient education materials such as Medicare and Tricare notices.</p><p>• Verify insurance eligibility, enter benefit data into systems, and ensure a smooth billing process to support clean claims.</p><p>• Conduct medical necessity screenings for Medicare patients using appropriate tools and distribute necessary forms to inform them of potential non-payment.</p><p>• Audit patient accounts for accuracy, ensure completion of required forms, and provide statistical data to leadership for quality assurance.</p><p>• Utilize reporting systems to identify and correct account discrepancies across various departments and facilities.</p><p>• Meet assigned point-of-service collection goals and maintain compliance with organizational standards.</p>
We are looking for an experienced Accounting Manager to join our team in Burlington, Massachusetts. This is a long-term contract position offering an excellent opportunity to contribute to key financial operations and reporting processes. The ideal candidate will bring a strong background in accounting and financial services, along with expertise in managing month-end close activities and general ledger functions.<br><br>Responsibilities:<br>• Oversee financial reporting processes to ensure accuracy and compliance with standards.<br>• Manage revenue and expense allocation to support organizational financial goals.<br>• Coordinate and review consolidations to streamline accounting procedures.<br>• Approve and review journal entries to maintain integrity in transaction records.<br>• Supervise account reconciliation processes to identify and resolve discrepancies.<br>• Lead month-end close activities to meet reporting deadlines.<br>• Collaborate with auditors during financial statement audits to ensure compliance.<br>• Provide guidance and support to the accounting team to enhance operational efficiency.<br>• Utilize financial systems effectively to maintain accurate records and reporting.
<p><strong>Job Description:</strong></p><p>We’re looking for a detail-oriented <strong>Part-Time Payroll Manager</strong> with proven expertise in <strong>ADP Workforce Now</strong> to oversee and manage payroll operations for our organization. In this role, you will ensure accurate and compliant processing of payroll while working collaboratively with internal stakeholders. This is a flexible, part-time position ideal for professionals with payroll management experience who are seeking work-life balance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Process Payroll:</strong> Manage and process end-to-end biweekly payroll for the organization using <strong>ADP Workforce Now</strong>, ensuring accuracy and timeliness in salary payments, deductions, and benefits.</li><li><strong>Compliance:</strong> Ensure compliance with local, state, and federal payroll regulations, including tax filings and reporting. Stay updated on payroll-related legislation.</li><li><strong>Review and Audit:</strong> Regularly audit payroll data for accuracy, including hours worked, benefit contributions, and tax withholdings. Identify and resolve discrepancies promptly.</li><li><strong>Employee Support:</strong> Respond to employee inquiries related to payroll, including tax forms (e.g., W-2, W-4), direct deposits, and paycheck issues.</li><li><strong>Reporting:</strong> Generate and present payroll reports, metrics, and analytics to HR and accounting teams as required.</li><li><strong>System Updates:</strong> Maintain and update employee payroll information in <strong>ADP Workforce Now</strong>, including onboarding and offboarding details.</li><li><strong>Collaboration:</strong> Work closely with HR and Finance teams to coordinate efforts related to employer benefits, garnishments, and expense reimbursements.</li></ul><p><br></p>
We are looking for a skilled receptionist to join our team in Stratham, New Hampshire. This contract position requires a detail-oriented individual who can manage front desk operations, handle communications, and provide exceptional customer service. The ideal candidate will demonstrate strong organizational and technical skills while maintaining a welcoming and efficient environment.<br><br>Responsibilities:<br>• Operate and manage multi-line phone systems to answer and direct calls effectively.<br>• Provide excellent customer service by addressing inquiries and resolving issues promptly.<br>• Perform accurate data entry tasks to maintain organized records and databases.<br>• Manage email correspondence professionally and respond to messages in a timely manner.<br>• Coordinate and schedule appointments, ensuring smooth calendar management.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Organize and maintain files, ensuring easy access to important documents.<br>• Foster positive interpersonal interactions to create a welcoming atmosphere for clients and visitors.<br>• Support team members with administrative duties as needed.
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
Key Responsibilities:<br>· Accounts Receivable (AR):<br>• Process invoices, track receivables, and manage timely collection of customer payments.<br>• Reconcile accounts, research discrepancies, and maintain accurate AR records.<br>• Prepare AR reports and monitor aging reports to follow up on overdue payments.<br><br>· Accounts Payable (AP):<br>• Review, verify, and enter vendor invoices into the accounting system.<br>• Ensure timely processing of payments, resolve disputes, and handle vendor inquiries professionally.<br>• Reconcile AP accounts and perform monthly reviews to ensure accuracy.<br>· General Accounting Support:<br>• Assist with month-end and year-end close activities, including journal entries and account reconciliations.<br>• Support the preparation of financial statements and reports.<br>• Maintain organized and up-to-date documentation for all financial transactions.<br>· Administrative Duties:<br>• Provide general administrative and clerical support to the accounting team.<br>• Manage and maintain files and records with high accuracy to meet audit standards.<br>• Assist with special projects and ad hoc tasks as assigned by management.<br>________________________________________<br>Qualifications:<br>· Experience: 3–5 years of accounting experience, with a strong emphasis on AR and AP processes.<br>· Education: Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred. (Not Required)<br>· Technical Skills:<br>• Proficiency in QuickBooks and Microsoft Excel (advanced knowledge a plus).<br>• ERP system experience is a strong advantage.<br>· Soft Skills:<br>• Exceptional attention to detail, accuracy, and organizational skills.<br>• Strong problem-solving abilities and the ability to work in a deadline-driven environment.<br>• Excellent verbal and written communication skills for interacting with internal and external stakeholders.
