<p>Robert Half is looking to bring on contract Digital Support Specialists to support a premier financial partner,<strong> onsite in Columbus, OH</strong>. The Digital Support Specialist is an excellent opportunity for customer service professionals with a passion for finance. This exciting contract opportunity combines attention to detail with strong organization to bring customers their best experience. Apply to become a Digital Support Specialist today!</p><p><br></p><p>Responsibilities:</p><ul><li>Provide customer support self-service banking platforms, assisting customers with troubleshooting account issues and access</li><li>Provide support for general account and deposit inquiries </li><li>Provide a high level of customer support, asking proactive questions to determine additional and future needs</li><li>Adhere to all compliance, security, and operational standards to ensure no risk</li><li>Demonstrate company values and appropriate conduct in every customer interaction</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive customer experience</li></ul><p><br></p>