<p>We are looking for a dedicated Customer Service Representative to join our team in Dublin, Ohio. In this long-term contract position, you will play a crucial role in ensuring exceptional customer care and efficient data management. This role requires strong communication skills, attention to detail, and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound and outbound customer inquiries promptly and professionally.</p><p>• Provide exceptional support to clients by addressing their needs and resolving issues efficiently.</p><p>• Perform accurate data entry tasks to maintain and update customer records.</p><p>• Assist with daily administrative responsibilities to support team operations.</p><p>• Manage order processing and ensure timely completion of transactions.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Handle call center interactions with professionalism and adherence to company protocols.</p><p>• Track and report customer service metrics to ensure continuous improvement.</p><p>• Maintain a thorough understanding of company policies and industry standards.</p>
<p>We are looking for a Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an opportunity to engage with customers and ensure their needs are efficiently met. The role focuses on providing excellent service while handling various administrative tasks within a detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Process disability payments for employees on sick leave, ensuring accurate and timely handling.</p><p>• Contact medical professionals and employers to verify an employee's return-to-work status.</p><p>• Handle intake calls to initiate paperwork related to leave requests.</p><p>• Occasionally reach out to doctors for updates and necessary documentation.</p><p>• Respond to inbound customer inquiries, providing clear and helpful information.</p><p>• Maintain accurate records through data entry and order processing.</p><p>• Communicate effectively via email to address concerns and provide solutions.</p><p>• Use Microsoft Excel for basic data management and reporting.</p><p>• Collaborate with team members to ensure smooth operations and customer satisfaction.</p><p>• Manage multiple tasks efficiently while adhering to deadlines.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring smooth operations at the front desk. If you excel in multitasking and delivering exceptional service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle receptionist duties, including greeting visitors and directing them appropriately.</p><p>• Provide concierge-level services to ensure a positive experience for guests and staff.</p><p>• Manage a multi-line phone system efficiently, answering and directing inbound calls.</p><p>• Respond promptly to inquiries while maintaining a high level of professionalism and patience.</p><p>• Perform filing and organizational tasks to keep records and paperwork in order.</p><p>• Utilize Office software to complete administrative tasks and maintain documentation.</p><p>• Support medical front office operations, including scheduling and patient interactions.</p><p>• Collaborate with team members to ensure seamless office operations.</p><p>• Maintain a welcoming and organized front desk environment</p>
We are looking for a Front Desk Coordinator to join our team on a contract basis in Columbus, Ohio. In this role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized environment. You will play a key role in supporting daily operations, managing schedules, and maintaining efficient communication between teams.<br><br>Responsibilities:<br>• Greet visitors, clients, and vendors courteously while creating a welcoming atmosphere.<br>• Schedule appointments, meetings, and site visits for management and sales personnel.<br>• Keep the reception area and front office organized, ensuring files and supplies are maintained.<br>• Assist with project scheduling, work orders, and coordination between crews and clients.<br>• Handle mail, packages, and deliveries, including processing incoming and outgoing correspondence.<br>• Update and maintain client data in CRM or scheduling software.<br>• Collaborate with field teams and managers to facilitate smooth communication of schedules and client needs.<br>• Perform general office tasks such as filing, scanning, copying, and ordering supplies.
