<p>We are looking for experienced Medical Customer Service Representatives to join our team on a contract basis in Columbus, Ohio. This position focuses on assisting patients, managing billing inquiries, and resolving account issues efficiently. Ideal candidates will have prior experience in medical billing and collections and should be adaptable to handle diverse responsibilities based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle patient accounts promptly to minimize receivables and reduce bad debts.</p><p>• Monitor and manage payment plans in compliance with established guidelines.</p><p>• Consult with patients to address their financial responsibilities, insurance benefits, and payment options.</p><p>• Process delinquent accounts by coordinating with external collection agencies.</p><p>• Review and manage bankruptcy paperwork and deceased patient accounts.</p><p>• Promote a patient-focused approach to resolving balances and account discrepancies.</p><p>• Calculate and collect payments accurately, ensuring compliance with payment policies.</p><p>• Research accounts receivable issues and reconcile claims effectively.</p><p>• Provide support to scheduling teams by identifying insurance contracts and reimbursement policies.</p><p>• Collaborate with team members and leadership to suggest workflow improvements and enhance service experiences.</p>
We are looking for a skilled Front Desk Coordinator to join our team in Columbus, Ohio. In this contract position, you will play a key role in ensuring the smooth operation of our front desk activities while delivering exceptional customer service to clients and visitors. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist visitors and clients, ensuring a welcoming and attentive experience.<br>• Manage incoming calls, including answering, directing, and responding to inquiries using a multi-line phone system.<br>• Sort, organize, and distribute incoming mail while preparing outgoing mail deliveries.<br>• Maintain and restock office supplies to support daily operations.<br>• Schedule and coordinate conference room usage, including setup and cleanup after meetings.<br>• Perform accurate data entry and maintain records in computer systems.<br>• Provide administrative support, including handling inventory and assisting with office tasks.<br>• Collaborate with team members to ensure seamless communication and efficient workflows.<br>• Utilize Microsoft Outlook and Excel for email correspondence, scheduling, and data management.<br>• Deliver superior customer service by addressing issues promptly and efficiently.
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.</p><p>• Process member enrollments and maintain eligibility postings in the system.</p><p>• Generate and analyze reports to ensure operational efficiency.</p><p>• Handle inbound calls and provide outstanding customer service to resolve inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for document organization.</p><p>• Coordinate outreach to vendors and assist representatives as needed.</p><p>• Schedule appointments and maintain organized calendars for team operations.</p><p>• Respond to emails and ensure timely communication with clients and internal teams.</p><p>• Utilize Microsoft Excel and Word for order entry and documentation purposes.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented individual to join our Member Services team in Vandalia, Ohio. This contract-to-permanent position involves providing exceptional customer service, managing member-related tasks, and ensuring accurate data processing. The ideal candidate will thrive in a fast-paced environment and possess strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update member information accurately in the portal, ensuring confirmation of successful submissions.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollments and maintain eligibility records with precision.</p><p>• Generate and analyze reports to support operational needs.</p><p>• Handle scanning and indexing of important documents for efficient recordkeeping.</p><p>• Distribute incoming mail and manage correspondence in a timely manner.</p><p>• Answer inbound calls to assist members with inquiries and provide solutions.</p><p>• Schedule appointments and coordinate follow-ups as needed.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting purposes.</p><p>• Respond to emails professionally and promptly to ensure effective communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are looking for a dedicated and organized Receptionist to join our team on a contract basis in Moraine, Ohio. This role is essential in ensuring smooth front office operations by managing communications and administrative tasks efficiently. If you excel in multitasking and enjoy creating a welcoming environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and clients professionally, ensuring a warm and welcoming atmosphere.<br>• Handle incoming calls promptly, directing them to the appropriate departments or individuals.<br>• Manage incoming and outgoing mail, ensuring accurate sorting and distribution.<br>• Maintain an organized reception area by keeping it tidy and presentable.<br>• Assist with administrative tasks such as scheduling appointments or maintaining records.<br>• Provide general support to other departments as needed.<br>• Monitor office supplies and coordinate replenishment when necessary.<br>• Ensure confidentiality of sensitive information and adhere to company policies.
