We are looking for a skilled HR Specialist to join our team in Cleveland, Ohio. This is a long-term contract position that offers a dynamic blend of onsite and remote work, with a focus on HR administration, employee relations, and benefits management. If you excel in providing top-quality HR services and have experience with HRIS systems and open enrollment processes, we encourage you to apply.<br><br>Responsibilities:<br>• Manage open enrollment processes and ensure accurate benefits administration.<br>• Provide exceptional employee support by addressing HR-related inquiries and resolving concerns.<br>• Perform data entry and maintain records in HRIS systems such as Epicor, Oracle, and Dynamics.<br>• Assist with onboarding new employees and ensuring compliance with company policies and HIPAA regulations.<br>• Conduct regular updates and reviews of employee information to maintain accurate records.<br>• Collaborate with internal teams to support HR initiatives and process improvements.<br>• Utilize Office tools, including Outlook, Word, and Excel, to prepare reports and manage communications.<br>• Coordinate and support employee training sessions and HR-related meetings.<br>• Maintain confidentiality and adhere to regulatory standards in all HR processes.
We are looking for a detail-oriented Accounting Clerk to join our team in Middlefield, Ohio. This is a fully onsite position that offers an excellent opportunity to grow within the organization. The ideal candidate will have experience in managing financial transactions, vendor invoices, and inventory records while maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Process and organize financial transactions, ensuring accuracy and compliance with company policies.<br>• Match vendor invoices with purchase orders to verify payment details.<br>• Manage customer credit card charges and ensure proper allocation.<br>• Enter vendor invoices into accounting software and prepare accounts payable documentation.<br>• Support the Purchasing VP by assisting with administrative and accounting tasks.<br>• Assist the Controller by posting inventory and sales batches.<br>• File and maintain records of paid vendor invoices for future reference.<br>• Prepare bank deposit slips and record customer cash receipts in the accounting system.<br>• Collaborate with team members to ensure timely and accurate financial reporting.
We are looking for a skilled AIA Billing Specialist to join our team in Youngstown, Ohio. This long-term contract position offers an exciting opportunity to contribute to our billing operations and accounts receivable processes. The ideal candidate will have a strong background in AIA billing and be proficient in Foundations software, ensuring the accuracy and efficiency of financial transactions.<br><br>Responsibilities:<br>• Prepare and submit detailed and accurate AIA progress billings in compliance with established procedures.<br>• Utilize Foundations software to manage billing processes and oversee accounts receivable operations.<br>• Track payments and address any discrepancies to ensure timely resolutions.<br>• Maintain organized and thorough billing records to support audits and regulatory compliance.<br>• Handle administrative tasks associated with invoicing and financial documentation.<br>• Collaborate with internal teams and external clients to resolve billing inquiries and provide exceptional service.<br>• Identify opportunities for process improvements within the billing and accounts receivable functions.<br>• Support the financial team by ensuring all invoices align with project timelines and requirements.
<p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join our team in Massillon, Ohio. This long-term contract role offers the opportunity to manage vital accounts payable operations with a focus on accuracy, efficiency, and process optimization. As a key contributor to the finance team, you will handle invoice processing, reconciliation, and payment management while leveraging modern tools and driving process improvements.</p><p><br></p><p>In this role, you will process and code invoices in compliance with company policies and ensure proper management of freight bill clearing and associated disbursements. You'll collaborate closely with cross-functional teams, reconciling vendor accounts and resolving discrepancies to maintain precise financial records. Additionally, responsibilities include executing ACH payments, overseeing check runs, and effectively utilizing Dynamics 365 Finance & Operations to enhance workflow efficiency.</p><p><br></p><p>You'll also have the opportunity to support advanced initiatives such as machine learning applications for invoice capture and assist with system upgrades or transitions to ensure seamless operations. Maintaining organized documentation and compliance with financial regulations will be an integral part of your role, as will providing reporting and support for accounts payable activities.</p><p><br></p><p>This position is ideal for candidates with a passion for efficiency, a deep understanding of accounts payable processes, and an eagerness to contribute to continuous improvement initiatives within a dynamic environment.</p><p><br></p>
We are looking for a detail-oriented and efficient Sr. Data Entry Clerk to join our team on a short-term contract basis in Cleveland, Ohio. This role involves handling administrative tasks and data entry, ensuring accuracy and timeliness in processing information. The ideal candidate will have experience in data entry and be comfortable working independently to meet project deadlines.<br><br>Responsibilities:<br>• Perform manual data entry tasks with a high level of accuracy and attention to detail.<br>• Reach out to customers to address expired tax exemptions and update account information accordingly.<br>• Utilize Vertex software to certify and manage tax-related data.<br>• Maintain organized records and ensure compliance with company standards.<br>• Collaborate with team members to resolve discrepancies and improve data accuracy.<br>• Handle administrative tasks related to data processing and management.<br>• Stay focused and work independently to complete assignments within tight deadlines.<br>• Provide support for system upgrades by ensuring clean and accurate data.<br>• Communicate effectively with internal teams and customers to resolve issues.
<p>We are looking for a detail-oriented Accounting Clerk to join a growing team in Cleveland, Ohio. This role involves managing various accounting and administrative tasks to ensure smooth financial operations and accurate record-keeping. The ideal candidate will possess strong organizational skills, a proactive attitude, and the ability to work both independently and collaboratively.</p><p><br></p><ul><li><strong>Cash Receipts Management</strong>: Prepare deposits, record transactions in the accounting system, and generate daily bank account reports.</li><li><strong>Credit Card Reconciliation</strong>: Verify daily credit card transactions for accuracy.</li><li><strong>Payment Applications</strong>: Apply payments to invoices and maintain organized records.</li><li><strong>Accounts Payable Tasks</strong>: Complete data entry and provide backup support for weekly check processing.</li><li><strong>Contribution Reconciliation</strong>: Process and reconcile contributions and related transactions.</li><li><strong>General Ledger Matching</strong>: Align general ledger activities with reports or external databases for accuracy.</li><li><strong>Audit Support</strong>: Assist with preparing workpapers and documentation for annual audits.</li><li><strong>Administrative Assistance</strong>: Help Finance managers with office supply orders and equipment maintenance.</li></ul><p><br></p>
<p>We are seeking a dedicated and detail-oriented Office Manager to ensure the seamless operation of our Wadsworth, Ohio office. This position offers the opportunity to join a collaborative team and contribute to the efficiency of administrative processes in a dynamic, professional environment. The ideal candidate will excel in organization, communication, and multitasking while taking a proactive role in overseeing day-to-day office activities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact, managing receptionist duties, including answering phone calls, greeting visitors, and maintaining a professional office environment.</li><li>Coordinate and schedule technicians, ensuring efficient time management and resource allocation.</li><li>Manage office supplies by monitoring inventory levels, placing orders, and ensuring timely restocking to support uninterrupted operations.</li><li>Oversee accounts payable processes, including invoice processing, reconciliation, and timely vendor payments.</li><li>Create, update, and maintain spreadsheets using Microsoft Excel to track data and support office operations.</li><li>Organize and maintain accurate records, files, and documentation to ensure compliance and accessibility.</li><li>Provide administrative support to staff by addressing inquiries and assisting with clerical tasks as needed.</li><li>Schedule meetings, prepare agendas, and document minutes to support effective communication within the team.</li><li>Monitor and manage office equipment, coordinating maintenance or repairs to ensure functionality.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven experience in office management, administration, or a related field.</li><li>Strong proficiency with Microsoft Office Suite, particularly Excel.</li><li>Exceptional organizational skills with high attention to detail.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Excellent verbal and written communication skills.</li><li>Familiarity with accounts payable processes and record-keeping is preferred.</li><li>Previous experience in customer service or scheduling roles is a plus.</li></ul><p><br></p>
<p><strong>Job Description</strong></p><p><strong>Position:</strong> Accounts Payable Clerk</p><p><strong>Location:</strong> Mentor, Ohio</p><p><strong>Employment Type:</strong> Direct Hire</p><p><strong>Schedule:</strong> Monday – Friday, 8:00 AM – 5:00 PM</p><p><br></p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a detail-oriented and experienced <strong>Accounts Payable Clerk</strong> to join a thriving manufacturing company located in Mentor, Ohio. This role involves performing full-cycle accounts payable processes, including managing high-volume invoice processing and ensuring accurate 3-way matching between purchase orders, invoices, and receiving documents. The ideal candidate will have strong experience in manufacturing and demonstrate exceptional organizational and analytical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Execute end-to-end accounts payable duties, including invoice processing, coding, and payment.</li><li><strong>3-Way Match:</strong> Perform accurate matching of invoices, purchase orders, and receiving documents to ensure the integrity of financial records.</li><li><strong>Vendor Relationships:</strong> Communicate with vendors to resolve discrepancies and ensure timely payments.</li><li><strong>Data Management:</strong> Maintain accurate records of invoices, check runs, and other financial documents.</li><li><strong>Reconciliations:</strong> Perform account reconciliations and assist with month-end closing activities as necessary.</li><li><strong>Compliance:</strong> Ensure adherence to company policies, procedures, and regulatory requirements.</li><li><strong>Process Improvement:</strong> Identify opportunities to streamline processes and enhance efficiency within the AP function.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunity to work with a growing and stable company in the manufacturing industry.</li><li>Collaborative and supportive work environment.</li><li>Room for growth and professional development.</li></ul><p>If you are a detail-oriented <strong>Accounts Payable Clerk</strong> with manufacturing experience and a passion for improving processes, this role is an excellent opportunity to advance your career!</p><p><strong>To Apply:</strong> Please submit your resume and cover letter detailing your relevant experience in accounts payable and manufacturing.</p>
<p>We are looking for a detail-oriented Accounting Clerk to join our team in Willowick, Ohio. In this role, you will handle a variety of financial tasks, including accounts payable, accounts receivable, payroll processing, and bank transactions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable by following up with vendors, managing invoices, and resolving discrepancies.</p><p>• Handle accounts receivable tasks such as processing payments, generating account statements, and collecting overdue balances.</p><p>• Manage banking activities, including deposits, transfers, and generating checks, as well as occasional trips to the bank.</p><p>• Assist with payroll processing and ensure accuracy in employee wage changes and vacation records.</p><p>• Create and submit invoices promptly while maintaining organized records and files.</p><p>• Oversee rental property accounts, including payment tracking and account history management.</p><p>• Perform account reconciliations and generate periodic financial reports.</p><p>• Maintain office supplies inventory and handle purchasing as needed.</p><p>• Follow up with customers to address inquiries and ensure timely communication.</p><p>• Support company credit card management and assist with related transactions.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, PTO, and more!! Apply today if you are interested! </p>
<p>We are seeking a highly organized and detail-oriented Office Manager to join our team within a growing nonprofit healthcare organization. This contract-to-permanent role offers an excellent opportunity for career development while contributing to meaningful community work. The Office Manager will play a key role in ensuring the clinic's operational and administrative success, supporting both patient care and leadership decision-making.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Clinic Operations</strong>: Oversee daily clinic operations, including patient scheduling and administrative tasks, ensuring efficiency and smooth workflow.</li><li><strong>Billing and Financial Management</strong>: Manage billing processes, maintain accurate financial records, and post payments to support organizational transparency.</li><li><strong>Office Supply Management</strong>: Track and manage office inventory while adhering to established budgetary guidelines.</li><li><strong>Regulatory Compliance</strong>: Ensure compliance with state and national healthcare regulations.</li><li><strong>Reporting</strong>: Prepare data and reports on patient outcomes and other metrics to assist leadership in strategic planning.</li><li><strong>Patient Communications</strong>: Handle proactive follow-up communications with patients regarding care and upcoming appointments.</li><li><strong>Bookkeeping</strong>: Assist in light bookkeeping tasks to support operational efficiency.</li><li><strong>Collaboration with Leadership</strong>: Partner closely with the Director to align office functions with broader organizational goals.</li></ul><p><strong>Must-Have Skills</strong>:</p><ul><li>Proven experience in office management or a similar administrative role within a healthcare or nonprofit setting.</li><li>Strong understanding of clinic operations and patient management workflows.</li><li>Familiarity with financial processes, including billing and payment posting.</li><li>Knowledge of healthcare compliance regulations.</li><li>Proficiency in Microsoft Office Suite and clinic management software.</li><li>Excellent organizational skills and attention to detail.</li><li>Exceptional communication skills for both internal teams and patient interactions.</li></ul>
We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
<p>We are looking for an organized and detail-oriented Shipping and Receiving Clerk to join our team in Stow, Ohio. This would be a direct hire position with standard business hours. In this role, you will support shipping and receiving operations, ensuring compliance with company standards and international requirements. The ideal candidate will possess strong communication skills, mechanical aptitude, and the ability to manage tasks independently.</p><p><br></p><p>Responsibilities:</p><p>• Assist with shipping and receiving processes, including verifying shipments against purchase orders and maintaining accurate records.</p><p>• Perform material handling tasks such as packing, crating, shipping, and receiving using equipment like lift trucks, tow motors, and cranes.</p><p>• Ensure compliance with international shipping regulations and customs requirements.</p><p>• Compare parts to detailed drawings to ensure accuracy and quality during shipping processes.</p><p>• Maintain effective communication with employees at all levels, as well as suppliers and customers.</p><p>• Manage routine and non-routine projects independently, ensuring timely completion.</p><p>• Organize and maintain warehouse inventory while adhering to safety and housekeeping standards.</p><p>• Create and maintain a safe and orderly workspace in accordance with company policies.</p><p><br></p><p>They do offer a full benefits packaage with PTO and a stable company! If this is a position that you are interested in, please apply today!</p>
<p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
<p>We are seeking a meticulous and resourceful <strong>Accounting Clerk</strong> to support our financial operations. This contract-to-permanent opportunity is ideal for individuals looking to grow their careers in the financial services sector. Based in Hudson, Ohio, and featuring a hybrid work arrangement, this role will be essential in ensuring the accuracy and efficiency of our accounting processes, particularly in accounts payable and reconciliations.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounts Payable Management:</strong> Process transactions, including check runs, to ensure timely and accurate payment.</li><li><strong>Reconciliations:</strong> Perform thorough account reconciliations to maintain financial accuracy and resolve discrepancies promptly.</li><li><strong>Month-End Preparations:</strong> Assist with month-end reporting tasks to support financial closing processes.</li><li><strong>Invoice Processing:</strong> Manage invoice entry and processing, ensuring compliant and up-to-date financial records.</li><li><strong>Accounting Software Utilization:</strong> Operate Sage 100 to execute financial operations and keep data organized.</li><li><strong>Report Generation:</strong> Prepare reports and spreadsheets using Microsoft Excel to analyze and present financial insights.</li><li><strong>General Ledger Support:</strong> Maintain the general ledger and ensure proper coding of all transactions.</li><li><strong>Process Improvement Collaboration:</strong> Work with team members to streamline workflows and improve overall accounting functions.</li></ul>
We are looking for a detail-oriented Shipping and Receiving Clerk to join our team in Norwalk, Ohio. This is a Contract to permanent position offering the opportunity to contribute to our efficient shipping and inventory processes while growing within the organization. The ideal candidate will play a key role in managing shipments, ensuring inventory accuracy, and maintaining strong vendor relationships.<br><br>Responsibilities:<br>• Coordinate and oversee the shipping and receiving of goods, ensuring accurate documentation and inventory tracking.<br>• Efficiently handle procurement tasks, including securing competitive shipping rates for various transportation methods.<br>• Maintain strong relationships with vendors, tracking shipments and resolving any logistical issues.<br>• Perform data entry tasks and maintain organized records using software such as Outlook, Excel, and Google Drive (Sheets and Docs).<br>• Monitor inventory flow to ensure deadlines are met and operational efficiency is achieved.<br>• Adhere to company policies, procedures, and safety standards while maintaining a clean and organized workspace.<br>• Communicate effectively across departments to address any service or quality concerns.<br>• Identify and proactively resolve potential issues that may impact service, quality, or safety.<br>• Assist in fostering a collaborative and productive team environment.<br>• Conduct regular follow-ups on tasks and commitments to ensure timely completion.
We are looking for a skilled Debt Manager to oversee the financial operations related to municipal bonds and debt obligations in Cleveland, Ohio. This role requires a strong background in debt management and financial compliance, as well as the ability to maintain accurate records and prepare critical financial reports.<br><br>Responsibilities:<br>• Manage the activities of the Sinking Fund, ensuring proper oversight of the City's bond retirement fund.<br>• Coordinate and facilitate the issuance of municipal bonds and notes for both the General Fund and various enterprise funds.<br>• Maintain comprehensive records of the City’s outstanding debt obligations, tracking payments through maturity.<br>• Ensure timely deposits and payments for all principal and interest, adhering to financial schedules.<br>• Supervise the reconciliation process for bond payments, guaranteeing accuracy and compliance.<br>• Oversee compliance with financial covenants and continuing disclosure requirements.<br>• Prepare budgetary information related to debt management and bond issuance.<br>• Supervise accounting processes and records associated with the Sinking Fund.<br>• Collaborate on the preparation of debt-related sections of the annual financial audit.
<p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
We are looking for an experienced Full Charge Bookkeeper to join our team in Lorain, Ohio. This position is a Contract to permanent role, offering an opportunity to contribute your expertise in accounts payable, accounts receivable, payroll, and general ledger management. The ideal candidate will excel in financial operations within a local government setting and demonstrate a solid understanding of accounting processes and systems.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable, ensuring accurate coding and posting to the general ledger.<br>• Oversee payroll tasks, including vendor payments and issuing checks to insurance companies.<br>• Perform bank reconciliations and maintain financial records with precision and attention to detail.<br>• Utilize Excel for advanced functions such as pivot tables and VLOOKUP to support financial analysis.<br>• Train and adapt to specialized accounting software, such as Yardy, for housing authority transactions.<br>• Ensure compliance with government accounting standards and grant management processes.<br>• Support property management accounting activities, leveraging industry knowledge to streamline operations.<br>• Collaborate with a small team to maintain a laid-back yet detail-oriented office environment.<br>• Provide financial reporting and documentation as required by management.<br>• Assist with the preparation of audits and other regulatory requirements.
We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.<br><br>Responsibilities:<br>• Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.<br>• Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.<br>• Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.<br>• Utilize SAP software to manage data entry and account transactions efficiently.<br>• Leverage Office tools to create detailed reports and support administrative tasks.<br>• Collaborate with team members to ensure seamless account management and client satisfaction.<br>• Follow established procedures for background checks and drug screenings prior to onboarding new team members.<br>• Adapt quickly to new processes and systems, contributing to the team’s success.<br>• Uphold a high standard of professionalism in all interactions with clients and colleagues.
<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
<p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
