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3 results for Customer Service Manager in Cleveland, OH
- Painesville, OH
- onsite
- Temporary / Contract
- 21 - 23 USD / Hourly
- <p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
- 2026-10-16T00:00:00Z
- Chagrin Falls, OH
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a dependable Customer Service Representative to join an on-site team in Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and staying organized in a fast-paced office setting. The person in this role will serve as a key point of contact for inbound inquiries while also supporting outbound communication and administrative customer service tasks.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and service needs.<br>• Enter customer orders and update account information with a high level of accuracy and attention to detail.<br>• Make outbound calls as needed to follow up on orders, confirm details, and support ongoing customer communication.<br>• Maintain organized records in company systems and spreadsheets to ensure information is current and easy to track.<br>• Work closely with internal team members and leadership to address customer concerns and keep daily operations running smoothly.<br>• Assist with general office-based customer service activities in an on-site business environment.<br>• Adapt to training on internal software and apply new tools effectively to complete routine tasks.<br>• Support day-to-day workflow during office renovation activity while maintaining a consistent and attentive customer experience.
- 2026-10-15T00:00:00Z
- Aurora, OH
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- We are looking for a Supply Chain Manager to lead inventory strategy and warehouse performance for our Aurora, Ohio operation. This role focuses on balancing product availability, operational efficiency, and service expectations through strong planning, analysis, and cross-functional coordination. The ideal candidate will use data to guide decisions, improve replenishment processes, and drive measurable gains across supply chain activities.<br><br>Responsibilities:<br>• Shape inventory control standards by setting stocking guidelines, service goals, and replenishment approaches that support business needs.<br>• Track key inventory metrics such as availability, turnover, aging, and fulfillment performance, then recommend actions to improve results.<br>• Work closely with sales and purchasing partners to review demand behavior and position inventory more effectively.<br>• Strengthen inventory accuracy through structured counting programs, issue investigation, and sustainable corrective measures.<br>• Reduce slow-moving and obsolete stock while protecting customer commitments and target service levels.<br>• Collaborate with warehouse and distribution leaders to improve space usage, item placement, picking flow, and overall material movement.<br>• Lead continuous improvement efforts aimed at increasing throughput, productivity, and labor efficiency across warehouse operations.<br>• Use system data and analytics tools to refine slotting, replenishment, and planning processes, while supporting enhancements to inventory and warehouse systems.<br>• Participate in planning reviews and lead supply chain projects from initial assessment through execution, promoting accountability and data-driven decision-making.<br>• Coach team members and encourage a collaborative, high-performance environment across supply chain functions.
- 2026-09-21T00:00:00Z