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42 results for Customer Experience Specialist in City of Orange, NJ

Sales and Customer Service Representative

Morristown, NJ
onsite
Permanent / Full Time
45000.00 - 65000.00 USD / Yearly
A growing mid-size organization is seeking a results-driven Sales & Customer Service Representative to drive revenue growth while delivering a high level of customer support. This role is heavily focused on generating sales, building client relationships, and identifying opportunities to expand business within existing and new accounts. Responsibilities:<ul><li>Proactively engage with prospective and existing customers to generate sales and meet revenue targets</li><li>Identify upsell and cross-sell opportunities to grow account value</li><li>Manage the full sales cycle, from initial outreach through order placement and follow-up</li><li>Build and maintain strong client relationships to drive repeat business and long-term partnerships</li><li>Handle customer inquiries, resolve issues, and ensure a positive customer experience</li><li>Process orders, prepare quotes, and provide product or service recommendations</li><li>Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems</li><li>Track performance against sales goals and report on activity and results</li></ul>
2026-05-27T13:28:46Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-19T13:04:05Z

Collections Specialist

Merrick, NY
onsite
Temporary to Hire
26.00 - 28.00 USD / Hourly
Our client is seeking a temp-to-hire Accounts Receivable / Collections Specialist with a blended background in accounts receivable and collections. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management. Key Responsibilities:<ul><li>Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation</li><li>Perform commercial and/or consumer collections activities in a professional and customer-focused manner</li><li>Follow up on past-due accounts by phone and email while maintaining positive client relationships</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li> </li></ul>
2026-06-01T15:34:37Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract-to-permanent capacity. This role supports domestic and international customers while serving as a key point of contact for distributors, dental professionals, commercial accounts, and internal sales and marketing partners. The ideal candidate brings strong order management skills, clear communication, and the ability to keep customer requests, documentation, and follow-up activities organized in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate entry, timely updates, and smooth coordination with internal teams. • Prepare pricing quotes and specialized invoices, including documentation needed for both domestic and international transactions. • Coordinate export and shipping paperwork for overseas orders, including freight-related details and required shipment reference numbers. • Respond to incoming calls and inquiries regarding order progress, product details, and customer account needs with professionalism and urgency. • Process returns, credits, and complaint-related records while ensuring supporting documentation is completed and submitted correctly. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Generate routine reports, organize files, and maintain records that support customer service and sales operations. • Partner with sales operations to research pricing issues and assist with customer communications related to annual price updates. • Build positive relationships with customers and help onboard new team members through training support as needed.
2026-06-05T14:43:54Z

Medical Customer Service Rep

Jersey City, NJ
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Medical Customer Service Rep to support patient outreach and enrollment efforts for a Contract position based in Jersey City, New Jersey. In this role, you will connect with prospective patients, answer questions about available healthcare programs, and help individuals move confidently through the enrollment process. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced remote environment, and brings a service-focused approach to every interaction. Responsibilities: • Conduct a high volume of outbound calls each day to engage prospective patients and introduce available program offerings. • Describe healthcare program features in a clear and supportive way, helping patients understand benefits and next steps for enrollment. • Address patient questions, concerns, and hesitations with professionalism while encouraging informed participation. • Record call details, outreach activity, and enrollment progress accurately within Salesforce and related tracking systems. • Reconnect with prospective patients through timely follow-up communications to maintain momentum throughout the enrollment cycle. • Collaborate with team members to meet enrollment objectives and contribute to overall outreach success. • Manage multiple active patient conversations at once while maintaining attention to detail and a positive customer experience.
2026-06-04T21:04:12Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to join a technical support team serving the dealer network and internal partners in New Jersey. This contract-to-permanent opportunity is ideal for someone who combines strong customer service skills with the ability to handle parts-related questions in a fast-paced call center environment. The person in this role will provide accurate guidance, manage issue resolution from intake through follow-up, and contribute to a high standard of service through consistent communication and attention to detail. Responsibilities: • Respond to technical parts inquiries from dealership contacts and internal teams, delivering clear and timely support by phone and through case follow-up. • Manage product inspection requests for the North American market, coordinating with warehouse teams and communicating updates through final resolution. • Track newly released parts and confirm correct usage or application information to support accurate guidance for customers. • Review parts-related communications and reference materials to help ensure technical information is correct and up to date. • Record customer interactions and issue details in the current call logging system to maintain accurate service documentation. • Prepare and maintain recurring daily, weekly, and monthly reports to support team visibility and operational tracking. • Participate in training, coaching, safety activities, and continuous improvement efforts aligned with team standards and lean practices. • Maintain a thorough and attentive approach in all interactions, protect confidential information, and support additional service-related tasks as needed.
2026-06-03T13:18:47Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-07T13:28:45Z

Customer Service Representative

Faifield, NJ
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers. Responsibilities:• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.• Respond to inbound calls and messages courteously, and provide current inventory information when requested.
2026-05-27T13:53:47Z

Accounts Receivable Specialist

Howell, NJ
onsite
Temporary / Contract
30.00 - 38.00 USD / Hourly
We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Ocean County, New Jersey. This role is ideal for a detail-oriented finance specialist who can take ownership of receivables activity, strengthen collection performance, and ensure cash is posted accurately and efficiently. The position will play a key part in supporting cash flow, resolving account issues, and partnering across teams to improve overall revenue cycle operations. Responsibilities:•Manage a portfolio of customer accounts by monitoring open balances, following up on overdue invoices, and driving timely payment resolution.•Apply incoming payments accurately, research exceptions, and reconcile customer accounts to clear discrepancies without delay.•Lead collection efforts through consistent outreach, negotiation of payment commitments, and follow-through on past-due balances.•Investigate issues such as deductions, short payments, unapplied cash, chargebacks, refunds, and other account variances, then coordinate resolution with internal and external partners.•Work closely with customers, Accounting, and Finance teams to address billing concerns, remove payment barriers, and support healthy account relationships.•Track aging patterns, collection risks, and dispute activity, escalating concerns that may affect cash flow or operational performance.•Maintain complete records of collection activity, account status updates, supporting documentation, and customer communication history.•Prepare aging analysis, account summaries, reconciliations, and reporting that supports month-end close, audits, lender requests, and management review.•Contribute to process enhancement efforts by supporting automation, workflow improvements, platform testing, and documentation for scalable accounts receivable operations.
2026-06-05T18:28:48Z

Payroll Specialist

Tinton Falls, NJ
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
This role will report to the payroll director and is responsible for the accurate preparation, documentation, distribution, and reconciliation of payroll.<ul><li>Ensures accurate payroll deductions for employee contributions, including insurance and garnishments.</li><li>Assists with processing year-end information, including W-2s.</li><li>Supports accurate processing, reconciliation, and recordkeeping of multi-state payroll.</li><li>Resolves payroll issues and discrepancies as they arise.</li><li>Assists in training new field and internal employees and provides ongoing support as needed.</li><li>Helps maintain payroll systems and ensures accurate user training and operational procedures.</li><li>Works with cross-functional teams and outside vendors to support process improvements and new initiatives.</li><li>Ensure excellent customer service for team members and external parties in relation to payroll matters.</li><li>Investigates and resolves discrepancies in payroll information in a timely manner.</li><li>Performs analysis, generates reports, and assists the HR and finance teams with special projects.</li><li>Performs other duties as assigned in a professional matter.</li></ul> Benefits:Medical/Dental/Vision401kPTO
2026-05-20T12:53:43Z

Accounts Receivable Specialist

New York, NY
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
Growing firm in New York City is currently seeking an Accounts Receivable Specialist to join a construction-focused accounting team. This position is ideal for someone who understands contract billing, customer invoicing, and account follow-up in a project-driven environment. The role supports accurate cash flow management by coordinating billing activity, maintaining organized records, and partnering with internal teams to resolve payment issues efficiently. Responsibilities:• Create and submit construction-related invoices, progress billings, payment requests, lien waivers, and supporting documentation in accordance with contract terms.• Oversee day-to-day receivables activity by issuing invoices, applying incoming payments, updating customer accounts, and maintaining accurate balances.• Review contract amounts, approved changes, retainage details, and billing timelines to ensure customer charges are complete and correct.• Partner with project managers, accounting personnel, and clients to investigate billing questions and help resolve unpaid or disputed items.• Analyze aging reports regularly and carry out timely collection efforts on overdue balances with professionalism and consistency.• Maintain organized records for contracts, invoice status, receipts, and account activity within the accounting system.• Assist with monthly close activities by preparing receivables reports, reconciling billing transactions, and supporting financial accuracy.
2026-05-28T15:34:22Z

Accounting Clerk

Stamford, CT
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a detail-oriented Accounting Specialist to join our team in Stamford, Connecticut. In this role, you will play a key part in supporting financial reporting, assisting clients with accounting processes, and ensuring smooth operational workflows. This position requires strong organizational skills, a proactive attitude, and the ability to collaborate effectively with both clients and internal teams. Responsibilities:• Respond to inquiries regarding financial reporting and accounting processes with accuracy and professionalism.• Guide new and prospective clients in understanding accounting integration models, configurations, and best practices to meet reporting needs.• Conduct live training sessions and develop self-help resources to enhance client knowledge.• Troubleshoot and resolve reporting and reconciliation issues on behalf of clients.• Manage client support cases and oversee specialized projects to ensure successful outcomes.• Collaborate with support teams to streamline implementation processes and deliver seamless solutions.• Provide the engineering team with relevant insights and guidance on accounting-related matters.• Engage with stakeholders to scope future projects and offer recommendations for improvement.
2026-05-15T12:38:46Z

Billing Specialist

West Caldwell, NJ
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
A busy company in the West Caldwell area is seeking a Billing Specialist to join their growing company. This Billing Specialist will get the chance to join an expanding team that works great together, offers a flexible work schedule, and loves promoting within. This Billing Specialist position focuses on reviewing shipment and rate documentation, preparing customer billing, and helping resolve invoice discrepancies with internal teams and external partners. The ideal Billing Specialist will be organized, dependable, and comfortable working with billing systems in a fast-paced environment. Billing Specialist Responsibilities:• Prepare customer invoices by applying contracted rates, service terms, and applicable additional charges to supporting shipment records• Examine bills of lading, proof of delivery, rate confirmations, and related documents to verify that billing details are correct before release• Process invoices within established timelines while following company billing standards and internal controls• Review carrier invoices and backup documentation to identify errors, omissions, and pricing variances prior to approval• Investigate billing discrepancies and coordinate with carriers, customers, Operations, Carrier Sales, and Accounting to bring issues to resolution• Track missing paperwork and ensure all required records are properly attached, stored, and maintained for future reference• Maintain organized billing files that support accounting accuracy, customer inquiries, and audit readiness This Billing Specialist position is paying between $60,000 and $70,000 annually depending on experience. If interested in this Billing Specialist role, apply today!
2026-06-05T15:28:43Z

Customer Exchange Representative

Brick, NJ
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
Benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul>Responsibilities:<ul><li>Coordinate all phases of complex financial transactions from initiation through completion</li><li>Serve as the primary point of contact for clients, ensuring a high level of service and responsiveness throughout the process</li><li>Manage client accounts, including tracking timelines, overseeing fund transfers, and coordinating with third parties</li><li>Maintain accurate records and ensure all activities meet compliance and regulatory requirements</li></ul>
2026-05-12T15:28:45Z

Marketing Specialist

Parsippany, NJ
onsite
Temporary / Contract
29.00 - 40.00 USD / Hourly
We are looking for a Marketing Specialist to support brand consistency and patient-focused engagement across clinics and community touchpoints in New Jersey. This Long-term Contract position blends hands-on brand coordination, local marketing support, and lifecycle communications to help strengthen trust, retention, and advocacy throughout the patient experience. The role works closely with marketing, operations, clinical teams, and community partners to ensure messaging and materials are clear, consistent, and aligned with organizational standards. Responsibilities:• Oversee the creation, organization, and distribution of branded materials such as stationery, presentation assets, staff imagery, and promotional items used across departments and local initiatives.• Maintain a centralized collection of approved brand resources, ensuring teams have access to current logos, templates, visual assets, and communication tools.• Coordinate production and replenishment of clinic-level marketing collateral, including printed handouts, brochures, signage, and educational materials.• Prepare and update referral and informational packets for physicians and other community stakeholders to support outreach and patient education efforts.• Manage relationships with local business directories, community organizations, and chamber groups to strengthen market visibility and partnerships.• Assist with submissions for regional awards, recognitions, and community-based honors that elevate provider and clinic visibility.• Address offline public relations or reputation concerns with tact and professionalism, escalating issues when appropriate and helping drive timely resolution.• Support patient advocacy efforts by coordinating testimonial permissions, encouraging review generation, and contributing to retention and follow-up communications.• Track patient feedback and sentiment, respond or route concerns appropriately, and help close communication loops through a mix of automation and personalized outreach. 02720-0013444259
2026-05-28T17:13:50Z

Receptionist

White Plains, NY
remote
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a contract receptionist for one of our clients in the White Plains area. This candidate will serve as the first point of contact for clients, visitors, and employees, providing front desk coverage on a temporary or project basis. This role supports daily office operations by managing incoming communications, coordinating visitor logistics, and assisting with administrative tasks in a fast-paced environment. Contract assignments may range from short-term coverage to longer interim placements.
2026-06-01T20:38:49Z

Receptionist

Spring Valley, NY
remote
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a contract receptionist for one of our clients in the Rockland area. This candidate will serve as the first point of contact for clients, visitors, and employees, providing front desk coverage on a temporary or project basis. This role supports daily office operations by managing incoming communications, coordinating visitor logistics, and assisting with administrative tasks in a fast-paced environment.
2026-06-01T21:04:16Z

Loan Documentation Specialist I

Wayne, NJ
remote
Temporary / Contract
20.00 - 30.00 USD / Hourly
We are looking for a detail-oriented Loan Documentation Specialist I to support commercial lending activities in Wayne, New Jersey. This Long-term Contract position focuses on managing an active loan portfolio, coordinating closing activities, and ensuring documentation is complete, accurate, and compliant with internal and regulatory standards. The ideal candidate will work closely with lenders, legal partners, operations teams, and external parties to keep transactions moving efficiently from approval through booking and record retention. Responsibilities: • Oversee a high-volume pipeline of new and renewed loan transactions, keeping milestones on track and driving timely completion of closing requirements. • Conduct thorough due diligence reviews to confirm approvals, supporting documents, collateral records, and closing conditions are complete and properly documented. • Prepare and distribute loan documentation packages to lenders, operations teams, and customers, ensuring accuracy, completeness, and prompt turnaround. • Coordinate closing-day activities, including funds flow preparation, booking details, and confirmation that all documentation and collateral protections are in place. • Partner with relationship managers, legal counsel, operations staff, title companies, and participating banks to align stakeholders and support compliant loan closings. • Order and track third-party items such as tax service and flood certifications, while monitoring property tax status and related delinquencies on real estate-secured loans. • Interpret key loan terms and enter critical information into workflow and operational tracking tools to support accurate loan boarding and servicing. • Manage post-closing and collateral-related tasks, including filing lien records, reviewing continuation or termination needs, submitting recordable documents, and maintaining secure document storage. • Reconcile good-faith deposit and suspense accounts, monitor aged differences, verify vendor invoices, and maintain accurate exception tracking and reporting. • Upload and index loan records in the bank’s centralized repository according to document control standards and established procedures.
2026-06-03T19:44:05Z

Collections Specialist

Princeton, NJ
onsite
Temporary to Hire
25.00 - 30.00 USD / Hourly
Our client is seeking a driven and detail-oriented Collections Specialist to join their growing team. This role is responsible for recovering outstanding balances, managing past due accounts, resolving billing discrepancies, and supporting overall receivables performance in a high-volume environment. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced setting, and consistently meet monthly collection goals. Advanced Excel skills and the ability to analyze financial data are critical for success in this role. Key Responsibilities Consistently achieve monthly collection goals while maintaining results within established targets Manage assigned customer portfolio, including reconciliation of receivables, open balances, credits, and payments Identify and escalate collection issues in a timely manner Utilize data-driven collection strategies to reduce DSO and improve receivables performance Build strong relationships with customers and internal teams to resolve billing issues and outstanding balances Prepare detail oriented collection correspondence with accurate, data-supported insights Maintain detailed account documentation and activity records Analyze payment and billing trends to identify process improvement opportunities Support departmental initiatives and additional responsibilities as needed
2026-05-22T15:34:09Z

Office Services Associate (Reprographics)

New York, NY
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for a detail-oriented Office Services Associate (Reprographics) to support daily back-office operations for a client site in New York, New York. This Contract position focuses on document production, mail handling, intake support, and related office services in both physical and digital settings. The role is well suited to someone who enjoys fast-paced work, delivers strong customer service, and takes pride in accuracy, confidentiality, and dependable turnaround times. Responsibilities: • Manage incoming office service requests by reviewing instructions, confirming job details, and recording work through the appropriate tracking methods. • Complete reprographics, scanning, mail, and intake assignments in line with established service standards and client expectations. • Organize and prioritize daily workload to ensure all projects are processed, finished, and delivered within required timelines. • Communicate promptly with supervisors or client contacts when questions, scheduling concerns, or deadline risks arise. • Perform routine quality checks on completed materials to verify accuracy, presentation, and completeness before release. • Resolve basic equipment issues and keep machines operational by replenishing paper, toner, and other production supplies. • Handle sensitive documents with discretion while following company policies and on-site procedures at all times. • Support additional front-of-house or workplace services, such as reception, hospitality, or audio/visual assistance, when business needs require it.
2026-05-07T17:38:43Z

Collections Specialist

Woodbridge, NJ
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, managing past-due accounts, maintaining customer communication, and more! Responsibilities:• Review past due accounts, determine appropriate next steps, and work toward practical solutions.• Contact customers regarding past-due balances and follow up on payment status.• Answer customer questions related to balances and invoices.• Assist customers with making payments on past-due accounts and provide support with available payment options.• Maintain accurate records of account activity, payment updates, and customer communication.
2026-06-03T16:04:02Z

General Business - Lending Specialist II

Morristown, NJ
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a detail-oriented Lending Specialist II to support commercial lending activities in Morristown, New Jersey. This Long-term Contract position will coordinate loan closing workflows, partner with internal teams and external parties, and help move transactions from approval through funding and ongoing servicing. The ideal candidate brings strong lending operations experience, excellent communication skills, and the ability to manage multiple priorities in a deadline-driven environment. Responsibilities: • Oversee the progression of lending transactions by working closely with Relationship Managers and coordinating next steps with internal teams to keep closings on schedule. • Organize, examine, and track closing packages and supporting materials to confirm due diligence, insurance, compliance, and operational requirements are satisfied before funding. • Support transaction execution by identifying issues early, escalating concerns when needed, and helping implement practical solutions that reduce risk and maintain control standards. • Request and assemble outstanding file documentation and prepare supplementary materials required to complete loan packages accurately and efficiently. • Collaborate with closing, servicing, and other operations partners to confirm loans are booked correctly, accruals are balanced, and daily cash activity is reflected appropriately. • Monitor funding events at closing as well as post-closing loan activity, including advances, payments, and payoffs, to ensure all items are processed and recorded properly. • Review loan documents thoroughly for completeness and accuracy and complete closing activities directly when required. • Keep lenders and other stakeholders informed of any matters that may affect closing readiness or transaction completion timelines.
2026-06-04T18:13:45Z

Collections Specialist

Metuchen, NJ
onsite
Temporary / Contract
22.00 - 26.00 USD / Hourly
We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for processing payments, following up on past due accounts, investigating inconsistencies, and more. If you have previous experience as a Collections Specialist and are looking for a new opportunity, this might be the role for you! Responsibilities:• Contact customers regarding outstanding invoices, explain account status, and outline expected payment timeframes.• Process credit card transactions and payment authorizations accurately while supporting overall collection efforts.• Investigate account inconsistencies, reconcile payment issues, and help resolve financial variances efficiently.• Respond promptly to billing-related inquiries, concerns, and disputes while helping resolve issues effectively.• Maintain organized records of receivables activity by tracking incoming payments, overdue balances, and collection progress.• Keep customer account information current by reviewing payment activity and updating records with accurate details.
2026-05-29T20:18:45Z

Benefits Customer Service Representative

New York, NY
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
We are looking for a Benefits Customer Service Representative to support employee and participant benefit programs for a respected non-profit organization in New York, New York. This Long-term Contract position focuses on delivering clear guidance on health and retirement benefits, helping participants understand coverage options, and ensuring enrollment materials and payments are handled accurately. The ideal candidate brings strong knowledge of benefits administration, excellent communication skills, and the ability to work closely with vendors, agencies, and beneficiaries. Responsibilities:• Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions.• Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections.• Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs.• Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage.• Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information.• Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns.• Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters.• Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions.• Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures.• Inform beneficiaries about available death benefit options and assist with the related communication process.
2026-05-28T14:08:43Z

Accounting Specialist

Bloomfield, NJ
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for an Accounting Specialist to join a fully onsite team in New Jersey. This contract opportunity with permanent potential is ideal for someone who brings a strong background in both accounts receivable and accounts payable and takes pride in accurate, detail-driven work. The person in this role will support day-to-day accounting operations, partner with internal teams to resolve payment and invoice issues, and help maintain reliable financial records in a collaborative environment. Responsibilities: • Apply incoming payments accurately and perform reconciliations for assigned general ledger accounts. • Prepare and issue customer credit adjustments related to product returns, billing corrections, and pricing updates. • Investigate invoice discrepancies, respond to customer account inquiries, and work toward timely resolution of disputes. • Process credit card transactions for customers who submit payment prior to order fulfillment. • Track and communicate accounts receivable activity and outstanding balances to management. • Review, code, and enter vendor invoices and credit card expenses with a high level of accuracy. • Support accounts payable operations, including data entry, weekly payment processing, and settlement activity with international affiliate partners. • Maintain petty cash records and assist with routine cash reporting and related documentation.
2026-05-13T17:48:40Z