<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring a<strong> Part-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p><br></p><p><strong>SCHEDULE: Part-Time Weekend Overnight Shift; </strong>Every Saturday & Sunday, 11:00 PM – 7:00 AM; Perfect for those seeking a weekend-only role with overnight flexibility.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul>
<p>Are you passionate about helping others and making a difference in the healthcare experience? We’re hiring 2 <strong>Full-Time Patient Access Specialists</strong> to join our dedicated team in a fast-paced, patient-focused environment. If you thrive on providing excellent customer service and enjoy working in a collaborative setting, we’d love to meet you!</p><p> </p><p><strong>Full-Time Evening Shift:</strong> Monday – Friday, 3:30 PM – 11:30 PM; Ideal for candidates who prefer late-day hours and consistent weekday scheduling.</p><p><strong>Full Time Day Shift: </strong>Monday - Friday: 8am - 4:30 PM </p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist patients during check-in and registration</li><li>Verify insurance and collect co-pays</li><li>Answer questions and provide guidance on services and procedures</li><li>Maintain accurate patient records and documentation</li><li>Collaborate with clinical and administrative teams to ensure smooth patient flow</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>Previous experience in healthcare, customer service, or front desk roles preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and stay organized in a busy environment</li><li>Comfortable using electronic health record (EHR) systems</li><li>Compassionate, professional, and team-oriented attitude</li><li>High school GED or Diploma</li></ul>
<p>Manufacturing company is looking to add new members with a strong Customer Service mentality! Second shift Service Coordinators are needed to help customers navigate. These coordinators remain highly professional, courteous, and knowledgeable whilst working with customers and vendors alike.</p><p>Responsibilities:</p><p><br></p><p>• Provide excellent customer service while speaking with customers and vendors, in accordance with training</p><p>• Dispatch</p><p>• Resolve on-demand customer requests and provide customers with product and service information</p><p>• Communicate clear expectations of costs and estimated time of arrival</p><p>• Follow up with customers in a timely manner to keep them informed</p><p>• Create service estimates, complete billing process and collect payments</p><p>• Use sales skills to overcome customer objections and persuade prospects to proceed with service rather than shopping competitors</p><p>• Provide sales information to interested prospects and forward contact information to an Inside Sales team member when necessary</p><p>• Identify and escalate priority issues and route calls to appropriate resource</p><p>• Willingness to work in a team environment, provide support to other team members.</p><p>• Attend training to gain detailed knowledge of minor and major mechanical repairs</p><p>• Achieve monthly targets for close percentage, gross profit per job and other targets</p><p><br></p><p><br></p><p>Qualifications:</p><p>• Two-year Associated Degree preferred, minimum High School diploma </p><p>• Experience in (inbound and outbound) sales and customer service preferred</p><p>• Logistics coordinating</p><p>• Able to work under pressure and handle multiple requests</p><p>• Multi-tasking and Attention to detail are required</p><p>• This position requires sitting at a workstation carrying out a variety of both manual and computerized data entry and processing tasks </p><p>• Experience effectively using computers and learning new computer programs </p><p>• One weekend shift per week required</p><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will oversee accounts receivable portfolios, ensure timely recovery of outstanding payments, and evaluate credit risks for both new and existing customers. As part of a dynamic manufacturing environment, you will play a key role in maintaining financial stability while delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage assigned accounts receivable portfolios to ensure prompt collection of overdue invoices.</p><p>• Analyze customer accounts to identify high-risk receivables and address payment discrepancies.</p><p>• Reconcile vendor statements and maintain accurate financial records.</p><p>• Release system-held customer orders and apply monthly finance charges in alignment with company credit policies.</p><p>• Collaborate with sales teams and management to negotiate payment plans and resolve disputes.</p><p>• Prepare detailed reports on collection activities, payment trends, and potential write-offs.</p><p>• Maintain compliance with credit laws, regulations, and company policies.</p><p>• Provide support for audits and assist in various accounting projects.</p><p>• Regularly communicate with management about account statuses and collection performance.</p><p>• Ensure a clean AR Aging report for assigned accounts through effective tracking and follow-up.</p>
<p>We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. In this Contract-to-Permanent position, you will play a key role in ensuring smooth operations by assisting with data entry, vendor communications, and enrollment processing. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and update data into member portals, ensuring all submissions are confirmed and processed correctly.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues as needed.</p><p>• Handle enrollment processing and eligibility postings with precision and efficiency.</p><p>• Generate and analyze reports to support operational objectives.</p><p>• Scan and index documents to maintain organized and accessible records.</p><p>• Distribute mail to appropriate departments and individuals.</p><p>• Respond promptly to inbound calls, providing excellent customer service and addressing client needs.</p><p>• Manage email correspondence professionally and effectively.</p><p>• Schedule appointments and coordinate with team members to ensure smooth workflows.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract-to-Permanent position involves supporting the maintenance of way market by managing customer interactions, processing orders, and ensuring a seamless experience. The role focuses on handling quotations, sales, shipments, and invoicing for a variety of products, including track tools, abrasives, welding materials, and more.<br><br>Responsibilities:<br>• Create and provide accurate price quotations while addressing customer inquiries related to pricing.<br>• Prepare detailed estimates and proposals, ensuring customer databases are updated with accurate information.<br>• Process and manage orders using the current system, with potential future transitions to new platforms.<br>• Respond to customer inquiries regarding orders, deliveries, shipments, and invoices in a timely and detail-focused manner.<br>• Build and maintain strong relationships with customers to foster trust and long-term partnerships.<br>• Maintain and update internal systems with accurate records and documentation.<br>• Assist in accounts receivable collections as needed, ensuring timely payment resolutions.<br>• Collaborate with suppliers to gather information on pricing, orders, and delivery schedules.<br>• Support marketing efforts by contributing to the development of materials and new product listings.<br>• Provide regular updates to management on market trends and potential business opportunities.
<p>We are looking for a detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract-to-permanent position that offers an excellent opportunity to showcase your organizational, communication, and data entry skills. In this role, you will play a vital part in ensuring smooth operations by handling customer inquiries, processing enrollments, and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks within member portals and systems, ensuring all information is submitted correctly.</p><p>• Communicate effectively with vendors and representatives to address inquiries and resolve issues.</p><p>• Process enrollment applications and ensure eligibility information is updated promptly.</p><p>• Generate and review reports to monitor data accuracy and operational efficiency.</p><p>• Scan and index documents for proper recordkeeping and accessibility.</p><p>• Distribute mail and manage correspondence as part of daily operations.</p><p>• Handle inbound calls to assist customers with questions and provide resolutions.</p><p>• Schedule appointments and maintain calendars to support organizational needs.</p><p>• Utilize Microsoft Excel and Word to create and update documentation as required.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>We are looking for a skilled Medical Payment Poster Specialist to join our client's team near Cincinnati, Ohio. In this long-term contract position, you will play a vital role in accurately managing patient account payments, including electronic remittance advice (ERAs), explanations of benefits (EOBs), and manual checks. This is an excellent opportunity for professionals with experience in medical billing and payment posting who thrive in a collaborative, fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately post payments, denials, and adjustments from ERAs, EOBs, and manual checks to patient accounts.</p><p>• Ensure daily claim batching and deposits are completed and reconciled with bank deposits.</p><p>• Verify and apply appropriate write-offs based on EOBs while making necessary adjustments to accounts.</p><p>• Assist in resolving cash application issues and support billing requests.</p><p>• Participate in month-end reconciliation processes to ensure accuracy.</p><p>• Respond to inquiries from patients, insurance companies, and clients regarding billing and insurance matters.</p><p>• Maintain detailed and accurate records while adhering to established procedures.</p><p>• Collaborate with team members to address and resolve any discrepancies.</p><p>• Handle other billing and finance-related tasks as required.</p>
<p>We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will play a key part in managing and optimizing the collections process, ensuring timely payments, and maintaining accurate financial records. This position requires strong analytical skills and a proactive approach to resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective collection strategies to ensure timely payments from clients.</p><p>• Analyze client accounts to identify potential high-risk receivables and take proactive actions.</p><p>• Monitor customer account activity to address non-payment, delayed payments, and irregularities.</p><p>• Conduct regular collections calls to manage assigned account portfolios.</p><p>• Reconcile financial statements with vendors to maintain accurate and organized records.</p><p>• Release system-held customer orders when appropriate, following established guidelines.</p><p>• Maintain a clean and up-to-date Accounts Receivable Aging report for assigned accounts.</p><p>• Calculate monthly finance charges in compliance with company credit policies.</p><p>• Investigate and resolve payment discrepancies, negotiating payment plans with delinquent accounts.</p>
<p>We are looking for a highly organized and personable Receptionist to join our team in Kettering, Ohio. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth communication and front desk operations. This is a contract position ideal for someone with a detail-oriented approach and strong administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a courteous and detail-oriented manner, ensuring a welcoming environment.</p><p>• Answer and manage incoming calls using a multi-line switchboard system, directing them to the appropriate departments.</p><p>• Draft and edit correspondence, ensuring clear and accurate communication.</p><p>• Maintain and organize filing systems for easy retrieval and secure storage of documents.</p><p>• Utilize Microsoft Word to create, format, and manage a variety of office documents.</p><p>• Coordinate front desk activities to ensure efficient operations and timely responses.</p><p>• Provide administrative support to team members as needed.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
