<p><strong>Configuration Analyst I (Contract)</strong></p><p><strong>Service Type:</strong> 35 Week Contract, Potential for extension or conversion </p><p><strong>Location: </strong>Onsite West Chester, OH </p><p><strong>Pay: </strong>Available on W2 </p><p><strong>Position Overview</strong></p><p>The Configuration Analyst I supports configuration and change management activities by analyzing product and system updates, documenting changes, and assisting internal teams and stakeholders with configuration-related requests. This role blends entry-level configuration management responsibilities with technical support and customer-facing coordination, similar to a technical help desk function. The position operates under defined processes and established guidelines and works closely with a supervisor or senior team members.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze product, system, or design changes to assess impact on functionality, configuration, and documentation</li><li>Prepare and maintain accurate configuration and change management documentation in accordance with established procedures</li><li>Review released change data (e.g., engineering or configuration updates) to ensure compliance with configuration management policies</li><li>Support internal users by responding to configuration-related inquiries, issues, or change requests, escalating as appropriate</li><li>Coordinate with customers, vendors, and internal teams to gather information and support change reporting processes</li><li>Assist with tracking, validating, and documenting change activities using internal tools or ticketing systems</li><li>Follow documented workflows and troubleshooting steps to resolve routine configuration or documentation issues</li><li>Ensure all work aligns with defined standards, processes, and audit requirements</li></ul>
We are looking for a dynamic Sales Manager to drive revenue growth and lead sales efforts for our service-based organization in Springdale, Ohio. This role combines strategic planning, customer relationship management, and team leadership to achieve ambitious sales targets. The ideal candidate will have a proven track record in B2B sales and the ability to manage both new business development and existing client portfolios.<br><br>Responsibilities:<br>• Develop and implement effective sales strategies to maximize revenue from new and existing customers.<br>• Actively prospect and qualify leads to identify new business opportunities and close deals.<br>• Manage a portfolio of key accounts, ensuring repeat business, renewals, upselling, and cross-selling opportunities.<br>• Build and maintain strong relationships with customers, acting as a trusted advisor and understanding their unique needs.<br>• Collaborate with technical presales teams to deliver tailored solutions and compelling presentations.<br>• Oversee contract negotiations and pricing discussions to secure profitable agreements.<br>• Provide guidance, coaching, and support to sales team members, fostering a high-performance culture.<br>• Coordinate with sales administration to ensure accurate quotations, order processing, and reporting.<br>• Track and analyze sales performance metrics, market trends, and customer feedback to refine strategies.<br>• Report pipeline activity and sales forecasts to management, ensuring transparency and alignment with organizational goals.