<p>*100% ONSITE*</p><p>**For more information, contact Jason Young @ 937/637-7759 **</p><p><br></p><p>Our client, a GROWING Dayton based company, is seeking a results-driven Credit/Collections Supervisor/Manager to lead the credit and collections efforts. This role will oversee policies and processes that optimize cash flow, reduce receivables, and mitigate financial risk. This is an excellent opportunity to contribute to the success of a dynamic organization while collaborating with cross-functional teams and external partners.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Analyze and provide weekly/monthly accounts receivable summary of results to senior management including various aging statistics.</p><p>• Develop and implement credit and collections policies to ensure efficient cash flow and accurate accounts receivable management.</p><p>• Analyzing credit viability on requests for extended terms and evaluating various adjustments or exception documents.</p><p>• Monitor accounts receivable balances, ensuring they align with economic conditions and business goals.</p><p>• Oversee the collections process including investigate, document, and resolve outstanding issues and escalated collection challenges.</p><p>• Managing contracts with Dun and Bradstreet, merchant service providers and collection agencies.</p><p>• Identifying accounts requiring collection agency activity or legal action and coordinating activity with third party contractors.</p>
<p>We are looking for a dedicated Configuration Management Analyst I to join our team in West Chester, OH. This long-term contract position offers an exciting opportunity to support software baseline control efforts, ensuring efficient management of configurations and documentation throughout the product lifecycle. The role requires a proactive individual with strong technical skills and a commitment to process improvement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and maintain software baselines using automated configuration management tools.</li><li>Establish and implement procedures for releasing products across all stages of the product lifecycle.</li><li>Create and maintain project documentation inventories, including configuration baselines and software development folders.</li><li>Serve as a member of the Configuration Control Board and advocate for best practices in configuration management.</li><li>Develop and maintain build automation tools to enhance efficiency and streamline processes.</li><li>Track and update change requests, impact assessments, and incident reports on an ongoing basis.</li><li>Perform software builds for testing and production environments, ensuring accuracy and reliability.</li><li>Measure and report success metrics, benchmarking performance against industry standards.</li><li>Support management with technical performance data derived from configuration management processes.</li><li>Drive process improvements using established frameworks such as ITIL or CMMI.</li></ul>
We are looking for a motivated Account Manager to join our team in Mason, Ohio. This Contract to Permanent position offers an excellent opportunity to build lasting relationships with clients while driving success across various initiatives. If you thrive in a dynamic environment and enjoy working collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Maintain strong relationships with existing members, ensuring their needs are met and expectations exceeded.<br>• Proactively engage with clients to address inbound inquiries and provide tailored solutions.<br>• Assist in planning and coordinating events to support organizational goals and member engagement.<br>• Leverage social media platforms to enhance communication and promote company initiatives.<br>• Identify opportunities to expand client relationships and drive B2B growth.<br>• Collaborate with internal teams to ensure seamless account management.<br>• Monitor client satisfaction and develop strategies for continuous improvement.<br>• Deliver consistent updates and reports to stakeholders regarding account progress.<br>• Build trust and credibility with clients through consistent communication and meticulous expertise.
<p>Are you looking to grow your career in accounting with a company that values innovation, learning, and collaboration? Join our team and work in a dynamic environment where you’ll have opportunities to immerse yourself in accounting and property management operations within the commercial real estate industry (Source: SG25). We offer a flexible work schedule and support your professional growth every step of the way.</p><p><br></p><p><strong>Responsibilities</strong></p><p>As an <strong>Accounting Specialist</strong>, your role will evolve and include diverse responsibilities across accounting, property management support, and special projects. Here’s what you’ll be doing:</p><p><strong>Core Accounting Functions:</strong></p><ul><li>Processing accounts payables and accounts receivables.</li><li>Managing company deposits and monthly bank reconciliations.</li><li>Assisting with year-end closings.</li><li>Organizing accounting files, including vendor data (W9s, contractor agreements, insurance certificates).</li></ul><p><strong>Property Management Support:</strong></p><ul><li>Preparing and supporting annual budgets.</li><li>Calculating and processing annual Common Area Maintenance (CAM) reconciliations.</li><li>Monitoring expenditures and performing monthly, quarterly, and year-end reporting.</li><li>Strengthening the utilization of property management software tools.</li></ul><p><strong>Special Projects:</strong></p><ul><li>Assisting in client/tenant onboarding and offboarding processes.</li><li>Evaluating and managing bill payment systems (with potential adoption of electronic payment platforms).</li><li>Supporting the transition of accounts to new banking partners.</li><li>Collaborating with leadership to streamline processes (e.g., owner reporting, invoice management).</li><li>Focusing on operational improvements to maintain and improve work order systems.</li></ul><p><br></p>
<p>We are looking for a forward-thinking Digital Marketing Lead to spearhead our direct-to-consumer growth efforts. This role will be pivotal in crafting and executing performance marketing strategies while driving customer acquisition and retention. The ideal candidate will collaborate across teams to create impactful campaigns and optimize digital ecosystems to achieve measurable business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital performance strategies across platforms such as Meta, Google, YouTube, and affiliate networks.</p><p>• Manage media budgets, optimizing campaigns to meet key performance indicators and ensure efficiency.</p><p>• Partner with external media agencies to plan, implement, and enhance paid digital marketing initiatives across various channels.</p><p>• Conduct media budget forecasting and allocate spend effectively to maximize channel performance.</p><p>• Collaborate with the social media team to produce high-performing branded content and ad creatives.</p><p>• Lead funnel optimization efforts by implementing testing protocols, analyzing results, and refining retention strategies.</p><p>• Monitor and report analytics, attribution, and campaign performance using tools like Shopify and other data sources.</p><p>• Experiment with emerging growth channels and identify innovative opportunities to scale.</p><p>• Stay informed about industry trends in beauty, health, and longevity to ensure cutting-edge marketing practices.</p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Clerk for a client in West Chester, Ohio. This Accounting Clerk role is a contract to hire opportunity that can start next week. This is an excellent opportunity for a detail-oriented individual to contribute to a dynamic and fast-paced work environment.</p><p><br></p><p>Responsibilities:</p><p>• Review and accurately process automotive deals while ensuring compliance with company standards.</p><p>• Update and reconcile commission pay sheets to maintain financial accuracy.</p><p>• Submit, reconcile, and process payments for F& I products in a timely manner.</p><p>• Examine and reconcile accounting schedules to ensure proper documentation.</p><p>• Manage warranty processing and maintain accurate records.</p><p>• Perform lot inventory tasks to support operational needs.</p><p>• Collaborate closely with the Office Manager to assist in month-end procedures and the preparation of financial statements.</p><p>• Utilize Microsoft Excel and Outlook to manage financial reporting and communication.</p>
<p>We are seeking a detail-oriented and business-minded Commercial Contracts Attorney with a strong focus on negotiating, drafting, and managing customer-facing agreements. This role will work closely with sales, account management, finance, and operations teams to ensure customer contracts are clear, compliant, and aligned with the company’s business objectives while mitigating legal and operational risk.</p><p><br></p><p>*This is an on-site position*</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, review, and negotiate a wide range of customer contracts, including master service agreements (MSAs), statements of work (SOWs), purchase agreements, licensing agreements, and subscription service agreements.</li><li>Partner with the sales and customer success teams to structure deals that align with both customer needs and company requirements.</li><li>Ensure customer contract terms comply with applicable laws, regulations, and company policies.</li><li>Advise internal stakeholders on contract risks, obligations, and negotiation strategies.</li><li>Develop and maintain contract templates, playbooks, and negotiation guidelines specifically for customer agreements.</li><li>Manage the contract lifecycle from initial drafting through execution, renewals, and amendments.</li><li>Resolve customer contract disputes in coordination with the legal team and business units.</li><li>Provide training to sales and account management teams on contract best practices and common negotiation points.</li><li>Track and report on key contract metrics, including turnaround times, common negotiation trends, and compliance issues.</li><li>Stay informed on legal and regulatory developments impacting customer contracts and recommend changes to templates and processes as needed.</li></ul><p><br></p>
<p>Are you a friendly, detail-oriented professional committed to delivering exceptional support and fostering positive customer interactions? Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients across various industries. If you thrive in fast-paced environments and enjoy problem-solving, we want to connect with you!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support:</strong> Respond to customer inquiries via phone, email, chat, or in-person, ensuring timely and professional communication.</li><li><strong>Problem Resolution:</strong> Troubleshoot issues, resolve complaints, and escalate concerns as needed to ensure a satisfactory resolution.</li><li><strong>Order Management:</strong> Handle customer orders, track shipments, and process returns or exchanges accurately.</li><li><strong>Documentation:</strong> Maintain accurate and detailed records of customer interactions in CRM databases.</li><li><strong>Product/Service Knowledge:</strong> Understand and explain company products, policies, and services to assist customers effectively.</li><li><strong>Team Collaboration:</strong> Work closely with internal teams such as sales, technical support, and marketing to address customer needs.</li><li><strong>Process Improvement:</strong> Provide feedback on customer service practices and suggest enhancements for better efficiency and satisfaction.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Office Assistant to join a team on a contract basis in Kentucky. As part of a leading legal services company, you will play a key role in supporting administrative functions that contribute to the smooth operation of our office. This position offers an excellent opportunity to work in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform tasks such as copying, filing, and organizing legal documents to maintain an efficient workflow.</p><p>• Update and maintain reports to ensure accuracy and timely completion.</p><p>• Prepare files and documents for shipping, adhering to quality and regulatory standards.</p><p>• Assist in document preparation and management, including scanning and sorting.</p><p>• Handle clerical duties with high attention to detail to meet operational needs.</p><p>• Collaborate with team members to ensure deadlines are met and client requirements are fulfilled.</p><p>• Maintain orderly filing systems to support easy retrieval of information.</p><p>• Ensure compliance with legal and company guidelines in all administrative processes.</p>
<p>We are seeking a highly skilled and detail-oriented Senior Accountant with proven experience in the manufacturing industry. This position will play a critical role in leading the month-end close process and ensuring the integrity and accuracy of financial reporting. The Senior Accountant will also provide oversight of core accounting functions and contribute to the company’s overall financial management.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Lead the month-end close process, ensuring compliance with deadlines and accuracy of results.</li><li>Prepare and review bank reconciliations, accruals, and journal entries.</li><li>Provide oversight of accounts payable and accounts receivable activities to maintain accuracy, efficiency, and compliance.</li><li>Perform and analyze direct costing to support financial reporting and operational decision-making.</li><li>Maintain compliance with GAAP and company accounting policies.</li><li>Assist in the preparation of budgets, forecasts, and financial analyses as required.</li><li>Support internal and external audit requirements.</li></ul><p><br></p><p><br></p>
<p>Are you an organized and detail-oriented professional looking to contribute to both administrative operations and human resources functions on a part-time basis? Robert Half is seeking a reliable and resourceful individual to fill a <strong>Part-Time Administrative and HR Support</strong> role for ongoing opportunities with our clients across various industries. This role is ideal for someone who thrives in fast-paced environments and enjoys wearing multiple hats!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Administrative Support:</strong></p><ul><li>Handle day-to-day office management tasks, including maintaining records, filing systems, and correspondence.</li><li>Manage calendars, schedule appointments, and coordinate meetings for leadership and team members as needed.</li><li>Assist in organizing and preparing reports, presentations, and documents with great attention to detail.</li><li>Respond to phone calls and emails, providing professional communication and ensuring inquiries are directed appropriately.</li><li>Order office supplies and coordinate with vendors for maintenance and operational needs.</li><li>Provide general administrative assistance across departments to ensure seamless daily operations.</li></ul><p><strong>HR Support:</strong></p><ul><li>Assist with the onboarding and orientation process for new hires, including preparing documentation and scheduling meetings.</li><li>Maintain and update employee records and HRIS systems with a high level of accuracy.</li><li>Support the recruitment process, including posting job openings, scheduling interviews, and coordinating with candidates.</li><li>Track and organize employee training sessions, compliance programs, and policies.</li><li>Help with administrative tasks related to performance management, benefits administration, and employee engagement initiatives.</li><li>Ensure the company remains in compliance with HR policies and applicable labor laws.</li></ul><p><br></p>
<p>We are looking for a meticulous and detail-oriented Billing Analyst to join our client's team on a Contract-to-Permanent basis in Cincinnati, Ohio. This role offers an exciting opportunity to contribute to the financial operations of an established professional services consultancy. As a key member of the accounting team, you will ensure accurate billing processes, collaborate with cross-functional teams, and support project budget management.</p><p><br></p><p>Responsibilities:</p><p>• Generate and review invoices to ensure accuracy and compliance with client agreements.</p><p>• Process and manage client-issued purchase orders in a timely manner.</p><p>• Reconcile general ledger accounts and address any discrepancies effectively.</p><p>• Collaborate with professionals to manage timesheets and ensure accurate project tracking.</p><p>• Communicate directly with clients to resolve billing inquiries and maintain strong relationships.</p><p>• Assist in month-end closing activities, including preparing financial reports and summaries.</p><p>• Support project budget management throughout its lifecycle by providing financial insights.</p><p>• Perform data analysis and generate reports to support leadership decision-making.</p><p>• Utilize software tools such as Aderant and Costpoint for billing and accounts receivable functions.</p><p>• Ensure adherence to company financial policies and procedures.</p>
We are looking for an experienced Workday Payroll Analyst to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a critical role in managing payroll operations and leveraging Workday systems to ensure accuracy, compliance, and efficiency. This opportunity is ideal for individuals with strong payroll expertise and a passion for optimizing processes in a collaborative environment.<br><br>Responsibilities:<br>• Oversee the entire payroll process to ensure timely and accurate pay distribution while adhering to company policies and applicable regulations.<br>• Utilize the Workday Payroll module for data management, troubleshooting, and system configuration.<br>• Ensure compliance with tax regulations by preparing required payroll reports and managing third-party payments such as benefits contributions.<br>• Conduct regular audits and reconciliations to maintain the integrity and accuracy of payroll data.<br>• Identify opportunities for improving payroll processes and collaborate with HR and finance teams to implement solutions.<br>• Investigate and resolve payroll discrepancies, providing timely support to employees and addressing inquiries.<br>• Participate in testing scenarios for payroll and time tracking systems, ensuring calculations are accurate and systems function as intended.<br>• Maintain documentation for payroll processes and system configurations to support ongoing operations.<br>• Collaborate with cross-functional teams to support system updates, upgrades, and process enhancements.
We are looking for a visionary IT Director to lead our technology strategy and operations in Miamisburg, Ohio. This role requires a dynamic leader who can oversee enterprise IT systems, drive innovation, and ensure the organization remains at the forefront of digital transformation. The ideal candidate will thrive in a collaborative environment, leveraging their technical expertise and leadership skills to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company’s growth objectives and digital transformation goals.<br>• Lead and mentor a high-performing IT team, fostering a culture of accountability and continuous improvement.<br>• Collaborate with department leaders to translate business requirements into effective technology solutions.<br>• Evaluate and integrate emerging technologies to enhance infrastructure and drive innovation.<br>• Oversee the management of IT operations, including system infrastructure, cloud environments, and user support.<br>• Establish and enforce IT policies, procedures, and service-level agreements to ensure operational excellence.<br>• Manage relationships with external vendors and service providers to optimize cost and performance.<br>• Direct cybersecurity initiatives, including risk management, threat detection, incident response, and compliance with industry standards.<br>• Support enterprise scaling efforts, including system integration and M& A activities.<br>• Ensure the organization’s IT systems and processes are future-proof and resilient.
We are looking for a detail-oriented Payroll Administrator to join our team in Cincinnati, Ohio. This role offers a Contract-to-long-term opportunity within the dynamic Construction/Contractor industry. The ideal candidate will play a key role in ensuring accurate and timely payroll processing while maintaining compliance with company policies and regulatory requirements.<br><br>Responsibilities:<br>• Accurately collect and process payroll time data, ensuring all entries are complete and resolving discrepancies or missing hours.<br>• Manage weekly payroll processing, including wages, bonuses, and commissions, in alignment with company policies.<br>• Address and resolve payroll-related inquiries from field and office personnel, while monitoring compliance with hour regulations.<br>• Prepare and transmit weekly withholding taxes and conduct quarterly reconciliations for payroll taxes.<br>• Set up and validate deductions such as child support, clothing purchases, tools, and direct deposit details.<br>• Generate, organize, and distribute certified payroll reports as required.<br>• Perform weekly 401k remittance balancing and transmission.<br>• Maintain the prevailing wage database and handle audits or inquiries related to prevailing wages.<br>• Oversee third-party systems used in payroll processes to ensure smooth functioning.<br>• Support accounting associates with various tasks as needed and assist with audits when required.
Job Description:<br><br>We are seeking a detail-oriented and experienced Payroll Specialist to join our team. The Payroll Specialist will be responsible for ensuring the accurate and timely processing of payroll for our employees while maintaining compliance with all applicable laws and regulations. The ideal candidate will have hands-on experience with ADP payroll systems, 401(k) administration, and payroll tax reporting. This role requires excellent organizational skills, strong attention to detail, and the ability to manage sensitive financial data confidentially.<br><br>Key Responsibilities:<br><br>Process end-to-end payroll for employees, including reviewing timesheets, calculating wages, and ensuring on-time delivery of payments.<br>Utilize ADP payroll systems for data entry, processing, and reporting.<br>Reconcile payroll reports and address any discrepancies related to hours, deductions, or payment amounts.<br>Administer 401(k) contributions, ensure compliance with plan requirements, and work with vendors to address employee inquiries.<br>Manage payroll tax compliance, including calculating, withholding, and filing federal, state, and local taxes.<br>Stay up-to-date with changes in payroll laws and regulations to maintain compliance.<br>Respond to employee questions regarding payroll, deductions, benefits contributions, and tax issues promptly and professionally.<br>Prepare and distribute payroll reports for management and auditing purposes.<br>Coordinate with HR and Finance teams to ensure accuracy in employee records and compensation data.<br>Assist with year-end payroll processes, including W-2 and 1099 preparation and distribution.<br>Qualifications:<br><br>Proven experience as a Payroll Specialist or in a similar role.<br>Proficiency in ADP payroll software is required.<br>Strong knowledge of 401(k) plan administration and payroll taxes, including federal and state compliance requirements.<br>A solid understanding of payroll processes, wage and hour laws, and accounting principles.<br>Strong analytical, organizational, and time-management skills.<br>Ability to handle confidential information with discretion.<br>Proficiency in Microsoft Office, particularly Excel, for data analysis and reporting.<br>Excellent communication skills, both written and verbal.<br>High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.<br>Certification such as Certified Payroll detail oriented (CPP) is a plus.<br>Work Environment:<br><br>This position may be onsite, hybrid, or remote depending on company requirements.<br>Why Join Us:<br>We offer competitive compensation, benefits including 401(k) matching, career development opportunities, and a collaborative work environment. Be part of a team that values integrity, accuracy, and a commitment to employees' success.<br><br>If you are a payroll detail oriented with ADP experience, expertise in 401(k) administration, and knowledge of payroll taxes, we encourage you to apply!
<p>We are looking for an experienced Sr. Buyer to join our team on a contract basis in Covington, Kentucky. In this role, you will focus on optimizing procurement processes to reduce costs while ensuring the quality and timely delivery of goods and services. This position requires a proactive approach to vendor management and an ability to resolve purchasing challenges efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Analyze company requirements, including quantity and specifications, to select vendors offering the best value in terms of cost, quality, and reliability.</p><p>• Develop and implement procurement strategies such as blanket orders, stock arrangements, and service contracts to maximize savings and streamline operations.</p><p>• Negotiate contracts, pricing, and delivery schedules while establishing priorities and selecting vendors to meet organizational needs.</p><p>• Expedite orders and improve supplier service levels to ensure on-time deliveries and resolve issues related to manufacturing or engineering delays.</p><p>• Ensure accuracy and timeliness of data entered into business systems, maintaining consistency and reliability.</p><p>• Collaborate with the accounts team and other buyers to address discrepancies between purchase orders and supplier invoices.</p><p>• Conduct root cause analyses to identify procurement issues and implement permanent corrective actions.</p><p>• Respond promptly to internal requests and challenges related to supplier performance and delivery schedules.</p>
<p>Robert Half's Full-Time Engagement Practice is seeking a driven and detail-oriented Project Accountant. This unique full-time opportunity combines the stability of permanent employment with the variety of project-based assignments. As a Project Accountant, you will play a critical role in managing financial aspects of projects, ensuring accuracy, and maintaining compliance for top organizations across industries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and track project budgets, costs, and expenditures.</li><li>Prepare project-related financial reports, including budget variance analysis and profit margin calculations.</li><li>Coordinate with project managers to ensure financial accuracy and alignment with project goals.</li><li>Manage invoice processing, revenue recognition, and cost allocations specific to projects.</li><li>Support month-end, year-end close, and reconciliation for project accounts.</li><li>Ensure compliance with GAAP, company policies, and contractual obligations.</li></ul>
<p>Robert Half is looking for an internal auditor for a growing Cincinnati based company. The internal auditor will perform risk-based audit procedures on scheduled audit projects in accordance with approved risk based audit programs and in a timely, efficient and professional manner, demonstrating a working knowledge of internal control concepts for each audit project.. The internal auditor core responsibilities are below. For immediate consideration please contact Jarrod Moon at (859)229-3603.</p><p>Demonstrated experience coordinating multiple projects/assignments (2 to 3) simultaneously and completing assigned tasks accurately and on a timely basis. Possesses strong attention to detail with excellent organizational skills. Solid project management with proven experience successfully planning, executing and maintaining a project from start to finish. Proven working knowledge of internal control concepts and risk-based audit techniques. Demonstrated thorough knowledge of accounting. </p><p>Proven ability to develop or adapt programs/procedures on an as-needed basis. </p><p>Proven strong analytical skills, including demonstrated experience identifying, defining and resolving problems, and collecting or interpreting data to establish facts and draw valid conclusions. Demonstrated strong verbal and written communication skills with demonstrated success interpreting and communicating business needs between internal groups and external vendors in a clear, accurate, focused and concise manner. Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style. Will be expected to provide examples of written audit reports.</p>
<p>We are looking for an Inside Sales Representative to join our dynamic team in Franklin, Ohio. In this Contract-to-permanent position, you will play a key role in managing customer relationships, processing orders, and supporting sales activities to ensure seamless operations. This role offers an excellent opportunity to contribute to the company’s success while developing your skills in sales and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders by providing quotes for products, delivery timelines, pricing, and payment terms.</p><p>• Create and manage sales orders, purchase orders, and shipping documentation to ensure accurate processing.</p><p>• Support outside sales representatives by handling transactional tasks and customer inquiries.</p><p>• Build and maintain strong customer relationships by offering technical information and timely communication.</p><p>• Collaborate with team members to enhance daily business operations and identify areas for process improvement.</p><p>• Manage job quotes and open orders, ensuring projects are completed accurately and on schedule.</p><p>• Address and resolve customer complaints with professionalism and efficiency.</p><p>• Maintain knowledge of inventory processes to ensure accurate order fulfillment.</p><p>• Exhibit a friendly and helpful attitude when interacting with customers, prioritizing their needs.</p><p>• Provide project management support to ensure the smooth execution of customer orders.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
We are looking for a dedicated Sr. Customer Service Representative to join our team in Monroe, Ohio. In this Contract-to-permanent position, you will play a pivotal role in delivering exceptional service to our customers while managing a range of inquiries, orders, and complaints. This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and is committed to exceeding performance expectations.<br><br>Responsibilities:<br>• Process purchase orders and lease requests across the full range of products and services offered by the company.<br>• Respond to customer inquiries with expert knowledge of products and services, utilizing appropriate internal resources.<br>• Collaborate with internal departments to ensure seamless management of customer orders, lease requests, and inquiries from initiation to completion.<br>• Take ownership of resolving assigned complaints and incidents, engaging all necessary internal teams to achieve full resolution.<br>• Meet or exceed established Key Performance Indicator (KPI) targets to contribute to overall team success.<br>• Participate in training programs to maintain and enhance skills required for the role.<br>• Provide end-to-end customer support to ensure a positive experience and satisfaction.<br>• Utilize Windows PC systems effectively to manage customer data and interactions.<br>• Demonstrate superior customer service skills in all interactions, whether direct or through call center channels.
• Monitoring the AP email account and uploading invoices received into the accounting software as well as paper invoices received via the mail.<br>• Reviewing the invoices for accuracy and coding the invoices with the appropriate amount, vendor, company ID and general ledger account information. <br>• Submitting invoices and check requests into the paperless workflow in an accurate and timely manner to adhere to the weekly deadlines established for the company approval process. <br>• Placing AP checks into envelopes and mailing via USPS on a weekly basis.<br>• Opening the mail as needed and distributing to applicable employees.<br>• Researching and resolving invoice discrepancies and issues with the appropriate vendors or assisting property managers in addressing discrepancies.<br>• Communicating with vendors regarding payment status, invoice requests and inquiries as needed. <br>• Obtain appropriate documentation such as lien waivers, W9 and insurance certificates for new vendors and handle the administration of W9 forms. <br>• Assist with the mailing of 1099s tax forms.<br>• Various administrative duties such as filing of check copies and general ledger posting reports for accounts payable and accounts receivable.<br>• Year-end file cabinet reorganization and creation of file folders for each entity for the upcoming new year of information. <br>• Assist the Chief Accounting Officer and Assistant Controller with special projects upon request.
We are looking for an experienced IT Risk and Compliance Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. This role is ideal for someone who excels in assessing, managing, and coordinating IT compliance efforts within a dynamic environment. You will play a critical part in ensuring our systems and processes align with regulatory standards and industry best practices.<br><br>Responsibilities:<br>• Coordinate IT compliance activities, ensuring adherence to regulatory requirements and company policies.<br>• Conduct assessments of IT General Controls and IT Application Controls to identify gaps and implement necessary improvements.<br>• Collaborate on system implementation projects, particularly with Oracle NetSuite and other relevant platforms.<br>• Monitor and manage IT service delivery processes, focusing on compliance and risk mitigation.<br>• Utilize experience with digital asset management applications to enhance system oversight.<br>• Leverage knowledge of suspicious activity monitoring, AML (Anti-Money Laundering), and KYC (Know Your Customer) processes to support compliance initiatives.<br>• Assist in identifying and addressing financial crime risks within IT systems.<br>• Work with tools such as GitHub and NetSuite to ensure proper compliance tracking and documentation.<br>• Provide expertise in ERP systems, including Lawson ERP, to maintain operational efficiency and compliance.<br>• Support the development and execution of IT risk management strategies.
We are looking for a detail-oriented Production Planner to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a key role in optimizing production schedules, ensuring smooth supply chain operations, and maintaining high standards of efficiency within a manufacturing environment. This is an excellent opportunity to collaborate across multiple departments and drive continuous improvement initiatives.<br><br>Responsibilities:<br>• Create and update purchase orders and work orders to align with production schedules and priorities.<br>• Develop comprehensive production plans on a daily, weekly, and monthly basis, considering capacity and customer demands.<br>• Communicate forecast requirements clearly and effectively to subcontracted suppliers.<br>• Monitor supplier performance, providing feedback and working with stakeholders to improve quality, delivery, and cost.<br>• Collaborate with teams across Value Stream, Commodity Management, Manufacturing, and Engineering to identify and address production needs.<br>• Support resourcing and outsourcing initiatives by ensuring material availability for uninterrupted product flow.<br>• Identify and address excess or obsolete inventory, optimizing parts rationalization.<br>• Participate in Value Stream Mapping and Kaizen events to reduce waste and enhance operational excellence.<br>• Maintain department visual boards and adhere to 5S standards to ensure an organized workspace.<br>• Foster strong collaboration across the supply chain to improve responsiveness to customer needs.
