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28 results for Customer Service Representative in Chicago, IL

Collections Specialist
  • Bensenville, IL
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
  • 2025-09-25T17:48:44Z
Collections
  • Aurora, IL
  • onsite
  • Permanent
  • 56000.00 - 66000.00 USD / Yearly
  • <p>We are looking for a skilled Collections Specialist to join a thriving and collaborative team in Aurora, Illinois. This role offers an excellent work-life balance, immediate access to benefits, and the opportunity to contribute to a well-established, privately-owned company. If you excel in commercial collections and enjoy working in a supportive environment, this position is ideal for you.</p><p>Send your resume for more information about this role to [email protected] or call Danielle Tubero at 630-368-1175 </p><p>salary up to 66k plus great benefits , medical, dental , PTO and 401k. They do have activities to create culture of people enjoying coming to work. </p><p>Responsibilities:</p><p>• Collections for commercial accounts </p><p>• solid interpersonal skills to build relationships to communicate payment issues and resolve discrepancies.</p><p>• Analyze what is collectable and what maybe bad debt</p><p>• interact with sales and operations for effective management of client collections. </p><p>• Use systems including Excel software to manage collection activity </p><p>• Prepare reports detailing collection </p><p> • Negotiate payment terms or settlements.</p>
  • 2025-10-09T18:38:52Z
Collection Specialist
  • Burr Ridge, IL
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented Collection Specialist to join our team in Burr Ridge, Illinois. In this long-term contract role, you will manage collections for high-value national accounts, ensuring timely payments, accurate account reconciliations, and resolving billing discrepancies. This position offers the opportunity to work with specialized billing systems and customer portals while maintaining positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for a portfolio of high-value national accounts, ensuring timely payments and reducing overdue balances.</p><p>• Manage specialized billing processes, including submission and tracking of construction-related invoices.</p><p>• Reconcile customer accounts to maintain accuracy and ensure all balances are up to date.</p><p>• Utilize customer-specific portals to upload invoices, monitor payment statuses, and communicate directly with clients.</p><p>• Maintain accurate records, process payments, and perform account adjustments using specialized systems.</p><p>• Collaborate with internal teams and customers to resolve payment discrepancies and disputes.</p><p>• Prepare reports detailing account statuses, overdue balances, and overall collections performance for management review.</p><p>• Address customer concerns professionally while fostering positive relationships and resolving billing issues.</p><p>• Ensure compliance with company policies and legal regulations related to collections and billing.</p><p><br></p><p>The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
  • 2025-10-27T21:04:54Z
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