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10 results for Customer Service Representative in Chicago, IL

Customer Service Representative
  • Northfield, IL
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through.<br><br>Responsibilities:<br>• Review incoming orders for completeness, confirm pricing details, and check product availability before processing.<br>• Enter and maintain customer and order information accurately using internal systems and spreadsheets.<br>• Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery.<br>• Respond to customer questions and resolve order-related concerns with professionalism and urgency.<br>• Share clear updates on product details, expected lead times, and delivery timelines to support customer needs.<br>• Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate.<br>• Manage email correspondence and routine documentation related to customer accounts and order status.
  • 2026-10-05T00:00:00Z
Customer Service Representative
  • Skokie, IL
  • onsite
  • Permanent / Full Time
  • 52000 - 62400 USD / Yearly
  • <p>On behalf of our client we are looking for a dependable Customer Service Representative to support daily communication and scheduling activities for their team Skokie in Illinois. This permanent, in office role serves as a key connection point for customers, sales staff, and installation personnel, helping each interaction move forward smoothly and efficiently. The ideal candidate brings strong organization, clear communication, and the ability to keep accurate records while managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Compensation: $25-$30 per hour </p><p>Onsite Monday-Friday 9:00am-5:00pm - after up and trained open to hybrid </p><p>Benefits: Medical, Dental, Vision, PTO</p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and customer inquiries with timely</p><p>• Reach out to new and existing leads to encourage next steps</p><p>• Arrange sales consultations, customer visits, and installation appointments</p><p>• Work closely with sales representatives and installers to align schedules</p><p>• Confirm upcoming appointments and installation dates</p><p>• Maintain complete and current customer records </p><p>• Provide administrative support as needed </p>
  • 2026-10-28T00:00:00Z
Customer Service Representative
  • Mokena, IL
  • onsite
  • Temporary to Hire
  • 20.9 - 22 USD / Hourly
  • We are looking for a Customer Service Representative to support daily dispatch coordination and deliver responsive service for customers in Illinois. This Contract to permanent opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly with both customers and field staff, and keeps schedules running efficiently. The person in this role will help manage service appointments, provide timely updates, and contribute to a positive customer experience while supporting operational goals.<br><br>Responsibilities:<br>• Coordinate communication between customers and field technicians to keep service appointments organized and running smoothly.<br>• Respond to incoming customer questions, address scheduling concerns, and provide accurate status updates throughout the service process.<br>• Build and maintain daily and weekly technician schedules to support efficient route planning and timely service delivery.<br>• Process customer payments, prepare invoices, and assist with documentation related to technician time and payroll support.<br>• Monitor dispatch activity and adjust schedules as needed to accommodate changing service priorities.<br>• Deliver courteous, attentive support on every interaction to strengthen customer satisfaction and trust.<br>• Maintain accurate service records and update relevant systems with scheduling, billing, and customer information.
  • 2026-10-29T00:00:00Z
Customer Service Representative
  • Tinley Park, IL
  • onsite
  • Temporary / Contract
  • 17.575 - 18.5 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support transportation scheduling operations for a Contract position based in Tinley Park, Illinois. This role focuses on coordinating trip assignments, maintaining accurate scheduling records, and delivering dependable service to riders and provider partners. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage changing priorities in a fast-paced customer service environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and assign transportation trips across multiple service providers to support daily operations.</p><p>• Create, adjust, and maintain paratransit schedules in Trapeze while aligning plans with established organizational guidelines.</p><p>• Manage recurring, advance, and same-day trip requests with a high level of accuracy and attention to timing.</p><p>• Work closely with dispatch and reservations teams to keep trip information current and service running smoothly.</p><p>• Balance rider needs, operating efficiency, and available resources when making scheduling decisions.</p><p>• Monitor schedules and trip activity to help meet defined service, productivity, and performance expectations.</p><p>• Provide customer service support through inbound and outbound communication related to trip coordination and updates.</p><p>• Complete additional tasks as needed to support transportation and scheduling functions.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
  • 2026-10-20T00:00:00Z
Customer Service Representative
  • Woodridge, IL
  • onsite
  • Temporary to Hire
  • 18.75 - 19 USD / Hourly
  • We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs.<br>• Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns.<br>• Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records.<br>• Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season.<br>• Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers.<br>• Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making.<br>• Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service.<br>• Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions.<br>• Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
  • 2026-10-30T00:00:00Z
Sr. Customer Service Representative
  • Hillside, IL
  • onsite
  • Permanent / Full Time
  • 80000 - 100000 USD / Yearly
  • <p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
  • 2026-10-27T00:00:00Z
Customer Success Specialist
  • North Aurora, IL
  • onsite
  • Temporary to Hire
  • 23.75 - 25 USD / Hourly
  • We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance.<br><br>Responsibilities:<br>• Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing.<br>• Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests.<br>• Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track.<br>• Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments.<br>• Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues.<br>• Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems.<br>• Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality.<br>• Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation.<br>• Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
  • 2026-11-02T00:00:00Z
Client Relationship Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 85000 - 90000 USD / Yearly
  • <p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
  • 2026-10-20T00:00:00Z
Outside Sales Representative
  • Oak Brook, IL
  • onsite
  • Temporary / Contract
  • 23 - 25 USD / Hourly
  • We are looking for an efficient Outside Sales Representative to join a growing healthcare team in Oak Brook, Illinois. This Long-term Contract position is ideal for someone who thrives in face-to-face interactions, enjoys being active in the community, and is motivated by performance-based earnings. You will represent the organization at local events, connect with prospective patients, and help expand awareness of wellness services through meaningful conversations and relationship-building.<br><br>Responsibilities:<br>• Attend multiple community, wellness, and local business events each day to promote health and wellness services.<br>• Engage directly with attendees to explain the value of chiropractic care and encourage interest in available services.<br>• Turn conversations into leads by booking appointments and creating follow-up opportunities.<br>• Develop strong connections with community members and local organizations to strengthen market presence.<br>• Record outreach efforts, lead details, and appointment activity accurately in Salesforce.<br>• Serve as a brand representative in public settings while maintaining an approachable presence.<br>• Travel throughout the assigned local territory to support field-based sales and event participation.<br>• Participate in occasional weekend programs and adjust availability for early-start events when needed.
  • 2026-10-30T00:00:00Z
Client Liasion
  • Deerfield, IL
  • onsite
  • Permanent / Full Time
  • 60000 - 63000 USD / Yearly
  • <p>A growing, boutique consulting company with a lively, collaborative culture are looking for someone to join their dynamic team as a Client Liaison.</p><p><br></p><p>The role serves as the primary point of contact for prospective and current patients, helping educate individuals about the model that it being offered, nurturing leads, and supporting physician practices. The position combines customer service, relationship management, sales support, patient engagement, CRM management, and operational coordination in a fast-paced healthcare environment.</p><p><br></p><p>The position offers a yearly compensation range of $60,000-$63,000 + bonus + health, vision, dental, 401k, PTO and more. </p><p><br></p><p>Responsibilities:</p><p>• Build and maintain productive relationships with physicians, clinic staff, and patients to ensure clear and responsive communication.</p><p>• Coordinate with internal and external stakeholders to support operational initiatives, monitor progress, and help drive successful outcomes.</p><p>• Assist in organizing project plans, tracking milestones, and following up on action items to keep assignments moving forward.</p><p>• Support the development of client-facing marketing pieces by working with creative partners such as designers, writers, and print vendors.</p><p>• Help review and prepare digital and print content to ensure materials are accurate, well-crafted, and aligned with client needs.</p><p>• Respond to questions and service requests in a thorough and attentive manner, resolving issues promptly and escalating concerns when appropriate.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
  • 2026-10-29T00:00:00Z