11 Results for Customer Service Representative Jobs in Chicago, IL

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Customer Service Representative

Northfield, IL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through. Responsibilities: • Review incoming orders for completeness, confirm pricing details, and check product availability before processing. • Enter and maintain customer and order information accurately using internal systems and spreadsheets. • Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery. • Respond to customer questions and resolve order-related concerns with professionalism and urgency. • Share clear updates on product details, expected lead times, and delivery timelines to support customer needs. • Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate. • Manage email correspondence and routine documentation related to customer accounts and order status.
2026-10-05T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dependable Customer Service Representative to support credit union members in a high-volume contact center environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, communicates with patience and professionalism, and can navigate multiple systems while handling inbound inquiries. The role focuses on delivering accurate account support, explaining available services, and creating a positive experience for members across a growing organization. Responsibilities: • Respond to incoming member calls and provide timely assistance with account questions, service requests, and general product information. • Guide members through banking-related inquiries with a calm, courteous approach, especially when assisting individuals who may need extra patience and reassurance. • Use several desktop applications and screens at the same time to research accounts, document interactions, and complete service tasks accurately. • Explain credit union products and available solutions clearly so members can make informed decisions about their needs. • Maintain detailed and accurate records of conversations, follow-up steps, and resolutions within internal systems. • Support increased service demand related to recent organizational growth while continuing to meet quality and responsiveness expectations. • Participate fully in onboarding, orientation, and scheduled training to build knowledge of policies, procedures, and member support standards. • Work a rotating schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the same week to remain within standard hours.
2026-10-07T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a personable and driven Customer Service/Sales Representative to join a team in Chicago, Illinois in a contract-to-permanent capacity. This role is ideal for someone who enjoys helping customers, managing service-related administrative tasks, and building strong relationships through clear communication. The position blends customer support, billing assistance, claims support, and sales-oriented service while offering the opportunity to grow through hands-on training and ongoing coaching. Responsibilities:• Provide responsive support to customers by handling inbound and outbound communication, resolving questions, and guiding them toward appropriate solutions.• Enter and maintain accurate customer information, update records, and complete order or service-related documentation with attention to detail.• Assist with billing activities, payment processing, and policy-related updates to ensure accounts remain current and accurate.• Support claim-related inquiries by gathering information, explaining next steps, and helping customers navigate the process efficiently.• Follow up on customer quotes, requests, and open items within established timelines, using reminders and organized tracking methods to maintain service quality.• Participate in scheduled training and coaching sessions to strengthen product knowledge, communication skills, and service effectiveness.• Monitor personal activity and performance goals on a daily, weekly, and monthly basis, and take action to improve results.• Build lasting customer relationships by identifying service opportunities, encouraging retention, and contributing to a positive client experience.• Represent the business professionally in customer and community interactions to support brand visibility and local engagement. The salary range for this position is $22/hr. to $26/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2026-10-12T00:00:00Z

Customer Service Representative

Tinley Park, IL
onsite
Temporary / Contract
17.575 - 18.5 USD / Hourly
We are looking for a Customer Service Representative to support transportation scheduling operations for a Contract position based in Tinley Park, Illinois. This role focuses on coordinating trip assignments, maintaining accurate scheduling records, and delivering dependable service to riders and provider partners. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage changing priorities in a fast-paced customer service environment. Responsibilities:• Coordinate and assign transportation trips across multiple service providers to support daily operations.• Create, adjust, and maintain paratransit schedules in Trapeze while aligning plans with established organizational guidelines.• Manage recurring, advance, and same-day trip requests with a high level of accuracy and attention to timing.• Work closely with dispatch and reservations teams to keep trip information current and service running smoothly.• Balance rider needs, operating efficiency, and available resources when making scheduling decisions.• Monitor schedules and trip activity to help meet defined service, productivity, and performance expectations.• Provide customer service support through inbound and outbound communication related to trip coordination and updates.• Complete additional tasks as needed to support transportation and scheduling functions. The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-07T00:00:00Z

Customer Service Representative

Deer Park, IL
remote
Temporary / Contract
26 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a detail-oriented services team in Illinois. This long-term Contract opportunity is well suited for someone who is energized by a high-volume service environment and can provide thoughtful, accurate support to customers, clients, and internal partners. The position calls for strong communication, quick problem-solving, and the ability to manage several systems and tasks at once while maintaining a positive customer experience. Customer Service Representative Responsibilities:• Respond to a steady flow of inbound service inquiries and provide timely, accurate assistance to candidates, clients, and branch teams.• Research payroll-related concerns and general service issues, determine appropriate next steps, and ensure each matter is brought to resolution.• Record interactions, process updates, and complete transaction entries across CRM and related systems with close attention to detail.• Guide users through available self-service resources and communication channels so they can complete common requests more effectively.• Handle both structured and unscripted conversations with professionalism, adjusting communication style to meet each caller’s needs.• Coordinate with payroll operations and other internal support teams when issues require escalation or additional review.• Manage inbox activity and follow-up tasks to keep service requests organized, current, and moving toward completion. If you are interested in this Customer Service Representative opportunity, please submit your resume today to be considered!
2026-10-12T00:00:00Z

Customer Service Supervisor

Elk Grove Village, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pmCompensation: $80k-$100k + 0%-20% of the base salary based on performance3 days in office 2 days WFHMedical, Dental, Vision, 401k15 Days PTO Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster Responsibilities:• Build and maintain strong relationships• Monitor and manage customer credit in collaboration• Supervise customs declarations and clearance processes• Lead and manage the assigned product team• Review sales contracts and purchase orders• Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork.• Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms.• Identify and recommend improvements to operational procedures
2026-09-23T00:00:00Z

Customer Service Lead

Des Plaines, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Our client is looking for an experienced Customer Service Lead to guide day-to-day service operations and support a high-performing team. This role combines frontline customer support with team leadership, making it ideal for someone who can balance hands-on problem solving with process improvement. The successful candidate will strengthen service standards, build cross-functional partnerships, and help create an organized, responsive customer experience. THIS POSITION IS 100% IN-OFFICESalary: $60,000-$70,000/year (paid hourly)Benefits: Health: BCBC PPO (high deductible) or HMO. HSA with company contribution, no dental, no vision, 401K with contribution, 2 weeks PTO, 7 sick days, standard holidays*ORDER ENTRY INTO A CRM AT A MANUFACTURING COMPANY IS REQUIRED. CANDIDATES WITHOUT THIS EXPERIENCE WILL NOT BE CONSIDERED* Responsibilities:• Support a small customer service team, providing guidance that strengthens performance, consistency, and individual growth.• Contribute directly to daily service activity by responding to customer questions, resolving concerns, and assisting with routine account and order-related needs.• Set team priorities and performance expectations while reinforcing accountability for service levels, quality, and follow-through.• Review workloads, turnaround times, order accuracy, and overall service effectiveness to identify areas needing attention.• Take ownership of complex or escalated customer matters and drive practical resolutions in a timely, effective manner.• Partner with internal groups such as sales, operations, purchasing, and logistics to ensure customer requests are addressed accurately and efficiently.• Maintain complete and reliable customer and order records, ensuring documentation is up to date and aligned with business requirements.• Recognize recurring service challenges, investigate underlying causes, and implement improvements that reduce repeat issues.• Lead onboarding, coaching, and performance feedback efforts for team members while fostering a cooperative and customer-focused environment. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-10-12T00:00:00Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications. Responsibilities:• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.
2026-09-24T00:00:00Z

Customer Experience Professional

Deer Park, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels. -Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.
2026-10-05T00:00:00Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a customer-focused Call Center Specialist to support inbound service operations. This Long-term Contract position is remote and ideal for someone who communicates clearly, stays organized in a fast-paced environment, and delivers dependable assistance to members and customers. The role involves handling high-volume calls, documenting interactions accurately, and using customer service tools to resolve questions related to coverage and support services. Responsibilities:• Respond to incoming calls professionally and provide timely assistance for customer and member inquiries.• Guide callers through questions related to health and medical insurance coverage, benefits, and general service needs.• Record call details accurately in customer service systems and maintain complete interaction documentation.• Resolve routine issues efficiently while escalating more complex concerns to the appropriate team when needed.• Use office software and internal service platforms to track cases, update records, and support daily workflow.• Deliver a positive customer experience by listening carefully, confirming needs, and communicating clear next steps.• Meet performance expectations for call handling, accuracy, service quality, and responsiveness in an inbound call center setting.• Support process updates and operational changes as needed, including adjustments to tools or workflows tied to service delivery.
2026-10-12T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-09-17T00:00:00Z

11 results for Customer Service Representative in Chicago, IL