We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a Contract to permanent position that offers the opportunity to grow professionally while contributing to a dynamic and customer-focused environment. The ideal candidate will possess excellent communication skills and a strong ability to handle customer inquiries efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries via phone, providing accurate and helpful information.<br>• Process customer orders with attention to detail and ensure timely entry into the system.<br>• Handle both inbound and outbound calls to address client needs and resolve issues.<br>• Collaborate with team members to deliver exceptional service and meet performance goals.<br>• Maintain detailed records of customer interactions and transactions for reporting purposes.<br>• Troubleshoot customer concerns and provide effective solutions to enhance satisfaction.<br>• Follow established protocols and procedures to ensure compliance with company standards.<br>• Manage multiple tasks simultaneously while maintaining a high level of professionalism.<br>• Provide feedback to improve processes and contribute to team success.
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This position is a Contract to permanent opportunity and is ideal for individuals who thrive in dynamic environments and are passionate about delivering exceptional service. The role involves assisting credit union members with various inquiries, requiring strong communication skills and empathy.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing account-related inquiries and product questions.<br>• Provide exceptional support, particularly for elderly members, by demonstrating patience and understanding.<br>• Utilize multiple software platforms effectively, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to manage customer needs.<br>• Educate members on available credit union products and services to ensure they make informed decisions.<br>• Maintain accurate records and documentation of member interactions in compliance with company standards.<br>• Participate in comprehensive training sessions and orientation to ensure readiness for the role.<br>• Adhere to established schedules, including working two Saturdays per month with a compensatory day off.<br>• Collaborate with team members to address high call volumes resulting from recent organizational changes.<br>• Uphold attendance and reliability standards to support the team and maintain operational efficiency.
<p>Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide exceptional customer service to credit union members and prospects</li><li>Answer inquiries via phone, email, and online chat</li><li>Guide members through new account openings and documentation</li><li>Ensure all activities comply with industry regulations, organization policies, and procedures</li><li>Collaborate closely within a team of 2-3 staff </li></ul><p><br></p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds. </p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing. </p><p>● Enters closing figures; balances and funds files. </p><p>● Ensures closing package is properly executed. </p><p>● Attends and manages real estate closings. </p><p>● Reviews title commitment and is responsible for collecting title clearance </p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds. </p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents. </p><p>● Acts as the liaison between attorneys and lenders at closing. </p><p> </p><p><br></p>
<p>We are looking for a meticulous Senior Escrow Officer to join our team in Chicago, Illinois. This Contract to permanent position involves managing intricate residential and commercial escrow transactions while ensuring compliance with all regulatory and company standards. The ideal candidate will have a strong background in the real estate and mortgage industry, paired with exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Handle the entire escrow process for complex residential and commercial transactions, from opening to closing.</p><p>• Examine purchase agreements, title commitments, and lender instructions to ensure accuracy and compliance.</p><p>• Prepare and distribute closing documents such as settlement statements, deeds, and escrow instructions.</p><p>• Verify that all conditions for closing are met, including proper signing, notarization, and recording of documents.</p><p>• Safeguard and disburse funds in alignment with escrow instructions and regulatory requirements.</p><p>• Identify and address issues related to title, funding, or documentation in a timely and precise manner.</p><p>• Adhere to federal, state, and company regulations to maintain compliance and uphold best practices.</p><p>• Provide guidance and mentorship to entry-level escrow staff, assisting with training and workflow improvement.</p><p>• Manage multiple tasks efficiently in a high-paced environment, ensuring deadlines are consistently met.</p><p>• Deliver excellent customer service while maintaining confidentiality in all transactions.</p>
<p>We are looking for a detail-oriented Escrow Officer to support the successful completion of residential and commercial real estate transactions. In this Contract-to-Permanent position, you will play a key role in managing escrow files, ensuring compliance, and collaborating with various stakeholders to ensure smooth and timely closings. This role is based in Lombard, Illinois.</p><p><br></p><p>Responsibilities:</p><p>• Open and oversee escrow files for both residential and commercial real estate transactions, ensuring all necessary documentation is accurately recorded.</p><p>• Analyze purchase agreements, title commitments, and lender instructions to verify compliance and accuracy.</p><p>• Prepare and distribute essential closing documents, such as settlement statements, deeds, and escrow instructions.</p><p>• Collaborate with buyers, sellers, real estate agents, lenders, and title companies to facilitate timely and efficient closings.</p><p>• Collect and disburse funds in accordance with escrow instructions and finalized settlement statements.</p><p>• Ensure that all documents are signed, notarized, and filed appropriately with the relevant county offices.</p><p>• Adhere to state and federal regulations, as well as company policies, to maintain compliance throughout the escrow process.</p><p>• Address and resolve any discrepancies or issues that arise during the closing process efficiently and professionally.</p><p>• Deliver outstanding customer service by maintaining clear communication and support throughout the transaction.</p><p>• Keep detailed and accurate records to facilitate audits and meet internal reporting requirements.</p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
<p>We are looking for a skilled Tax Staff member to join our team in Hoffman Estates - 3x week onsite. This role is ideal for individuals with a passion for public accounting and a commitment to delivering exceptional tax services to clients. You will play a key part in managing client accounts, preparing tax returns, and providing strategic tax planning solutions.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual, corporate, and partnership tax returns with accuracy and efficiency.</p><p>• Manage client accounts by ensuring compliance, maintaining regular communication, and addressing their tax-related needs.</p><p>• Conduct thorough reviews of financial statements and offer tailored tax planning and projections.</p><p>• Supervise and mentor entry-level staff, supporting their growth and development.</p><p>• Collaborate with offshore team members to ensure seamless service delivery.</p><p>• Maintain up-to-date knowledge of federal and state tax regulations to ensure compliance.</p><p>• Assist in business development initiatives to contribute to the firm’s growth.</p><p>• Ensure timely completion and delivery of tax services to meet client expectations.</p><p>• Provide leadership in managing a book of business and strengthening client relationships.</p><p><br></p><p>Benefits - health insurance, 401K, vacation and holiday pay </p>
<p>We are looking for a dedicated Collections Specialist to join our team in Northwest, Indiana. In this role, you will manage accounts receivable processes, ensuring timely payments and resolving any discrepancies. This position requires excellent communication skills, attention to detail, and the ability to collaborate across departments to maintain financial accuracy and compliance. The salary range for this role is 50K-55K with medical, dental, vision, 401K and a very generous PTO package. </p><p><br></p><p>Responsibilities:</p><p>• Monitor aging reports to identify overdue accounts and take appropriate action.</p><p>• Negotiate payment terms with clients while adhering to company guidelines.</p><p>• Document collection activities and update records in the accounting system.</p><p>• Investigate and address billing disputes or payment discrepancies.</p><p>• Partner with billing, customer service, and sales teams to resolve account concerns.</p><p>• Maintain thorough records of all communications and actions related to collections.</p><p>• Escalate unresolved payment issues to management for further review.</p><p>• Compile and present detailed collection reports to assist in decision-making.</p><p>• Ensure adherence to company policies, legal requirements, and confidentiality protocols.</p><p>• Support team operations by cross-training in various roles and completing assigned tasks.</p>
<p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
<p><em>The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
<p>We’re seeking a highly organized and proactive Executive Assistant to join a dynamic team and support the seamless execution of day-to-day operations for our executive leadership. The position will provide strategic support to the Chief Human Resources Officer and a few other Senior Vice Presidents. This role is ideal for someone who thrives in a fast-paced environment, is a strong communicator, and enjoys optimizing workflows, managing complex calendars, and coordinating high-visibility events to support executive priorities. This position works 4 days on-site and 1 day remote. Client offers medical, dental,vision, 401k, parental leave, disability, and PTO.</p><p>Recruiter: Connie Stathopoulos</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Own and manage complex executive calendars</strong>, balancing competing priorities and ensuring alignment with strategic goals</li><li>Coordinate, schedule, and facilitate internal and external meetings, leadership offsites, client engagements, and high-profile events</li><li>Manage and streamline internal processes, including executive deliverables and project timelines</li><li>Collaborate cross-functionally to ensure executives are prepared with agendas, briefing materials, and key talking points</li><li>Track action items, deadlines, and initiatives, ensuring timely follow-up and completion</li><li>Support internal communications, such as drafting team updates or preparing materials for leadership meetings</li><li>Provide end-to-end event management, including logistics, vendor coordination, budget tracking, and on-site execution</li><li>Help manage key documents and resources, ensuring high standards of organization and confidentiality</li><li>Identify and implement process improvements for operational efficiency</li></ul>
<p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.</p><p>• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.</p><p>• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.</p><p>• Foster a culture of compliance and trading by working closely with senior management.</p><p>• Provide continuous support for registered investment advisors and representatives.</p><p>• Collaborate effectively with all departments, both independently and as part of a team.</p><p>• Review and approve marketing materials, including social media posts, to ensure compliance.</p><p>• Utilize CRM and ERP software systems to manage customer interactions and business resources.</p><p>• Use accounting software systems and perform accounting functions as required.</p><p>• Use communication and auditing skills to administer claims and produce clear reports.</p>
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
<p><em>The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul>
<p>We are looking for an experienced Senior Project Manager to join our team in Lincolnshire, Illinois. This contract position is integral to driving IT infrastructure and security projects, ensuring that they align with strategic goals and are executed efficiently. The role requires a proactive leader who can effectively collaborate with stakeholders, manage resources, and mitigate risks while maintaining compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, execution, and delivery of IT infrastructure and security projects in alignment with organizational objectives.</p><p>• Develop comprehensive project plans, including charters, timelines, and communication strategies, ensuring clarity and alignment across teams.</p><p>• Manage project budgets and resource allocations to ensure financial accountability and efficient utilization.</p><p>• Oversee change management processes to facilitate seamless transitions during system upgrades and enhancements.</p><p>• Define project scope, objectives, and deliverables in collaboration with IT leadership and business stakeholders.</p><p>• Coordinate and guide cross-functional teams, including IT professionals and external vendors, to meet project milestones.</p><p>• Facilitate regular meetings to monitor progress, address challenges, and maintain alignment with project goals.</p><p>• Identify, assess, and manage risks associated with infrastructure changes, operational disruptions, and security vulnerabilities.</p><p>• Ensure thorough documentation of project activities, including designs, operational procedures, and compliance evidence.</p><p>• Track and report on remediation efforts for audit findings and security assessments to support organizational compliance.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Skokie, Illinois. In this role, you will be responsible for managing and overseeing various collection processes to ensure timely payments and resolve outstanding balances. This position requires strong communication skills and expertise in both commercial and consumer collections.<br><br>Responsibilities:<br>• Manage and execute collection activities for commercial and consumer accounts, ensuring timely payments and resolution of overdue balances.<br>• Communicate with clients professionally to address payment issues and negotiate payment arrangements.<br>• Monitor accounts receivable and provide regular updates on collection progress.<br>• Analyze payment histories and credit information to identify trends and potential risks.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Maintain detailed records of all collection activities, including correspondence and payment agreements.<br>• Address and resolve disputes related to billing or payment discrepancies.<br>• Ensure compliance with company policies and legal regulations in all collection efforts.<br>• Contribute to the development of strategies for improving overall collection efficiency.
