We are looking for a dedicated Customer Service Representative to join our team in Racine, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues in a detail-oriented and efficient manner. This is an excellent opportunity to contribute to a non-profit organization while developing valuable customer service skills.<br><br>Responsibilities:<br>• Handle incoming calls with care, ensuring customer concerns are addressed promptly.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with attention to detail.<br>• Assist customers with resolving issues or complaints in a courteous manner.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Maintain records of customer interactions and transactions.<br>• Follow established procedures to meet quality and performance standards.<br>• Communicate effectively with customers and internal teams to achieve resolutions.<br>• Support outbound call initiatives as needed to enhance customer engagement.<br>• Continuously strive to improve processes and service quality.
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. In this Contract to permanent opportunity, you will play a pivotal role in supporting credit union members by handling inbound inquiries and providing exceptional service. This is an excellent opportunity for someone with strong communication skills and a passion for helping others in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing inquiries related to account balances, products, and services.<br>• Provide patient and empathetic assistance, particularly to senior members, ensuring their needs are met with care.<br>• Utilize multiple software systems, including Symitaur, Amazon Connect, Smart Sheets, and Orpheus, to manage member accounts and resolve issues.<br>• Stay informed about the organization’s offerings to effectively guide members to appropriate solutions.<br>• Maintain a high level of accuracy and professionalism while handling sensitive financial information.<br>• Collaborate with team members to ensure seamless service delivery and meet performance goals.<br>• Adhere to attendance policies and uphold reliability standards.<br>• Participate in comprehensive training programs to develop technical skills and understanding of company procedures.<br>• Handle Saturday shifts twice a month, with a flexible schedule to ensure no more than 40 hours per week.<br>• Assist in managing increased call volumes resulting from organizational changes.
We are looking for a dedicated Customer Service Representative to join our team in Elk Grove Village, Illinois. This is a contract-to-permanent opportunity within the waste management and environmental services industry. The ideal candidate will have strong communication skills and a proactive approach to resolving customer inquiries and disputes, ensuring a positive experience for all. You will play a key role in managing client relationships and supporting various administrative tasks.<br><br>Responsibilities:<br>• Address customer inquiries and concerns through phone, email, and other communication channels to ensure prompt and accurate resolutions.<br>• Collaborate with internal departments to resolve service issues and disputes effectively.<br>• Process customer interviews, record essential information, and maintain accurate data within company systems.<br>• Prepare and manage contract forms, calculate service charges, collect deposits, and issue cancellation or change orders.<br>• Handle payment processing, bank deposits, and production-related paperwork with attention to detail.<br>• Investigate and resolve complaints regarding billing or service issues, coordinating with relevant teams as necessary.<br>• Promote goodwill by delivering exceptional service and maintaining positive relationships with customers.<br>• Identify and implement cost-effective and environmentally responsible solutions to address service-related concerns.<br>• Support general office duties, including scheduling appointments and managing order entries.<br>• Utilize Microsoft Excel, Word, and email systems to maintain organized records and correspondence.
We are looking for a dedicated and bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will deliver exceptional support to policyholders and other stakeholders while assisting with insurance-related inquiries and processes. This is a long-term contract position that requires a strong customer service focus and the ability to communicate effectively in both Spanish and English.<br><br>Responsibilities:<br>• Provide assistance to policyholders by addressing inquiries, resolving service and claims issues, and explaining the benefits of insurance products.<br>• Handle both inbound and outbound calls with the goal of retaining customers and preventing policy cancellations.<br>• Support the collection process for current and past-due premiums while ensuring compliance with company standards.<br>• Accurately enter and manage data across multiple systems and applications.<br>• Deliver instructions and set clear expectations for policyholders regarding their coverage and policies.<br>• Consistently meet or exceed performance metrics, including quality assurance, call handling time, and customer satisfaction.<br>• Collaborate with team members and leadership to identify process improvements and share constructive feedback.<br>• Conduct needs assessments for policyholders to determine the best solutions for their insurance requirements.<br>• Adapt to various shifts and schedules within the required timeframe to ensure seamless service delivery.<br>• Perform additional duties as assigned to support departmental goals.
<p>Our client is looking for a Supply Chain Assistant to join their team in Oak Brook, Illinois. In this role, you will play a key part in ensuring the smooth processing of supplier purchase orders and accurate inventory management. This position requires attention to detail, effective communication with vendors, and strong organizational skills.</p><p>The position pays $55,000 annually + full benefits including health, dental, vision and 401K + match. This position is 100% on-site with potential for 1 work from home day after 6 months.</p><p><br></p><p>Responsibilities:</p><p>• Input supplier purchase orders into the NetSuite system with accuracy and efficiency.</p><p>• Review purchase orders daily to verify accuracy and address discrepancies.</p><p>• Coordinate and place orders with suppliers, ensuring timely processing.</p><p>• Receive materials into inventory and verify that they match purchase orders.</p><p>• Follow up with suppliers regarding missing confirmations, shipping documents, and updates.</p><p>• Record vendor warehouse inventories and process payments accordingly.</p><p>• Ensure supplier credits are accurate and properly documented.</p><p>• Assist customer service representatives with order-related inquiries and issue resolution.</p><p>• Collaborate with the supply manager and supply planner on various tasks and requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></strong></p>
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds. </p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing. </p><p>● Enters closing figures; balances and funds files. </p><p>● Ensures closing package is properly executed. </p><p>● Attends and manages real estate closings. </p><p>● Reviews title commitment and is responsible for collecting title clearance </p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds. </p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents. </p><p>● Acts as the liaison between attorneys and lenders at closing. </p><p> </p><p><br></p>
<p>We are looking for a detail-oriented Escrow Officer to support the successful completion of residential and commercial real estate transactions. In this Contract-to-Permanent position, you will play a key role in managing escrow files, ensuring compliance, and collaborating with various stakeholders to ensure smooth and timely closings. This role is based in Lombard, Illinois.</p><p><br></p><p>Responsibilities:</p><p>• Open and oversee escrow files for both residential and commercial real estate transactions, ensuring all necessary documentation is accurately recorded.</p><p>• Analyze purchase agreements, title commitments, and lender instructions to verify compliance and accuracy.</p><p>• Prepare and distribute essential closing documents, such as settlement statements, deeds, and escrow instructions.</p><p>• Collaborate with buyers, sellers, real estate agents, lenders, and title companies to facilitate timely and efficient closings.</p><p>• Collect and disburse funds in accordance with escrow instructions and finalized settlement statements.</p><p>• Ensure that all documents are signed, notarized, and filed appropriately with the relevant county offices.</p><p>• Adhere to state and federal regulations, as well as company policies, to maintain compliance throughout the escrow process.</p><p>• Address and resolve any discrepancies or issues that arise during the closing process efficiently and professionally.</p><p>• Deliver outstanding customer service by maintaining clear communication and support throughout the transaction.</p><p>• Keep detailed and accurate records to facilitate audits and meet internal reporting requirements.</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
We are looking for a skilled Tax Preparer to join our team in South Barrington, Illinois. This contract-to-permanent position involves working directly with clients to deliver accurate tax preparation and advisory services. The ideal candidate will possess strong expertise in tax regulations and compliance, along with the ability to handle diverse tax scenarios effectively.<br><br>Responsibilities:<br>• Prepare and review tax returns for individuals, corporations, and partnerships, ensuring accuracy and compliance with regulations.<br>• Collaborate with clients to understand their financial situations and provide tailored tax planning solutions.<br>• Analyze financial statements to offer projections and identify tax-saving opportunities.<br>• Ensure timely submission of all tax filings while adhering to organizational and state compliance standards.<br>• Utilize software tools such as UltraTax and Qount to streamline tax preparation processes.<br>• Stay updated on U.S. tax laws to maintain compliance and provide informed advice to clients.<br>• Deliver exceptional client service by addressing inquiries and providing clear explanations of tax outcomes.<br>• Work closely with team members to maintain high-quality service and client satisfaction.<br>• Assist with identifying areas for process improvement within the tax preparation workflow.<br>• Uphold confidentiality and integrity in handling sensitive client information.
<p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Handle a high volume of case files and ensure all documentation is up to date.</li><li>Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</li><li>Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</li><li>Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special reports for insurance carriers to support claims.</li><li>Request and manage itemized bills and medical records from healthcare providers.</li><li>Maintain accurate records and ensure compliance with case management software.</li><li>Assist in billing functions and calendar management to keep schedules organized and deadlines met.</li><li>Stay updated on workers' compensation laws and procedures to provide accurate support</li></ul>
<p><em>The salary range for this position is $100,000 to $105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics</li><li>Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties</li><li>Perform representative daily activities that include:</li><li>Maintain data integrity within borrowing bases for effective administration of credit facilities;</li><li>Process waterfalls for accurate tracking and payment of principal and interest collections;</li><li>Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure;</li><li>Establish dashboards and processes to satisfy a variety of reporting needs;</li><li>Compile and monitor key portfolio ratios and metrics; and</li><li>Monitor fund liquidity and manage fund cash positions</li><li>Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis</li><li>Liquidity management and cash forecasting for the Funds</li><li>Maintain pricing models used by deal teams to analyze return and leverage projections for loan originations</li><li>Interface with all areas of the organization (underwriting, operations, originations, capital formation, debt capital markets, investor services, IT, etc.) as needed</li><li>Produce investor reporting deliverables, due diligence requests, exposure reports and other ad hoc investor reporting requirements</li><li>Produce management reporting & special projects for internal stakeholders as needed</li></ul><p><strong> </strong></p>
<p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</li><li>Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</li><li>Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</li><li>Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</li><li>Compile and prepare special documentation for submission to insurance carriers.</li><li>Request and organize itemized bills and medical records from clients and healthcare providers.</li><li>Utilize case management software to maintain accurate and up-to-date records.</li><li>Support billing functions and calendar management to optimize workflow efficiency.</li><li>Assist in personal injury plaintiff and civil litigation matters.</li><li>Contribute to client relations by providing clear and precise communication</li></ul>
<p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.</p><p>• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.</p><p>• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.</p><p>• Foster a culture of compliance and trading by working closely with senior management.</p><p>• Provide continuous support for registered investment advisors and representatives.</p><p>• Collaborate effectively with all departments, both independently and as part of a team.</p><p>• Review and approve marketing materials, including social media posts, to ensure compliance.</p><p>• Utilize CRM and ERP software systems to manage customer interactions and business resources.</p><p>• Use accounting software systems and perform accounting functions as required.</p><p>• Use communication and auditing skills to administer claims and produce clear reports.</p>
<p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
<p><em>The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul>
