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1 result for Communications Specialist in Charlotte, NC
- Charlotte, NC
- onsite
- Temporary
- 16.15 - 17 USD / Hourly
- <p>We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. </p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls with attention to detail and efficiency.</p><p>• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.</p><p>• Utilize customer service software to document interactions and resolve concerns effectively.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Provide accurate information about products and services to customers.</p><p>• Troubleshoot basic issues related to Ethernet and connectivity as needed.</p><p>• Maintain detailed and accurate records of all customer interactions.</p><p>• Adhere to company policies and procedures to ensure compliance and consistency.</p><p>• Continuously improve knowledge of company services and tools to enhance customer support.</p>
- 2026-04-17T00:00:00Z