<p>We are seeking a detail-oriented <strong>SEO Specialist</strong> to join our marketing team and enhance our online presence. The ideal candidate will be responsible for building and executing SEO strategies that improve organic search rankings, drive web traffic, and boost online visibility. This role requires a strong understanding of on-page and technical SEO principles, analytics tools, and effective keyword optimization techniques. You will collaborate with other departments to develop content and ensure alignment with overall marketing objectives.</p><ul><li>Conduct detailed keyword research and analysis to identify optimization opportunities for website content.</li><li>Optimize on-page SEO elements, including meta tags, titles, headers, URLs, and images.</li><li>Develop and execute link-building strategies to improve domain authority and increase organic traffic.</li><li>Conduct technical SEO audits to identify and resolve website performance issues such as crawling and indexing errors, site speed, and mobile-friendliness.</li><li>Collaborate with content creators and marketing teams to develop SEO-friendly blog posts, landing pages, and other web content.</li><li>Monitor website analytics and performance using tools like Google Analytics, Google Search Console, and SEMrush, generating reports and actionable insights.</li><li>Stay up-to-date with algorithm updates, industry best practices, and emerging SEO trends to refine strategies.</li><li>Implement and optimize local SEO strategies, including Google My Business management and citation building.</li><li>Track, measure, and report on the success of SEO marketing campaigns and suggest improvements.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
<p>We are seeking an experienced <strong>Marketing Automation Specialist</strong> to design, build, and optimize automated marketing campaigns that drive customer engagement, retention, and lead generation. The ideal candidate will be responsible for managing marketing automation platforms, implementing workflows, and analyzing campaign performance to support business goals. This role sits at the intersection of marketing, technology, and data, requiring both strategic thinking and technical expertise.</p><ul><li>Strategize, create, and deploy marketing automation workflows and campaigns in platforms such as Marketo, HubSpot, Pardot, or Eloqua.</li><li>Collaborate with marketing and sales teams to develop cross-channel campaigns, email nurturing flows, and lead scoring models to support customer acquisition and retention goals.</li><li>Manage and troubleshoot marketing automation systems to ensure proper lead tracking and data integrity.</li><li>Create dynamic and personalized email templates, landing pages, and forms using HTML/CSS when required.</li><li>Segment and maintain contact databases to ensure high levels of campaign relevance and engagement.</li><li>Implement A/B testing and multivariate testing to continuously improve campaign performance.</li><li>Measure and report on the effectiveness of campaigns, providing actionable insights based on performance metrics and KPIs.</li><li>Ensure compliance with privacy regulations such as GDPR, CCPA, CAN-SPAM Act, and CASL.</li><li>Stay updated on marketing automation technology trends to recommend improvements for tools and strategies.</li></ul>
We are seeking a skilled Freelance Market Researcher to support custom, quantitative research projects on an ongoing, as-needed basis. <br><br>You will work across all stages of the research process—from initial client consultation and survey design to data monitoring, analysis, and executive presentation delivery (PowerPoint). Projects may run concurrently, and workloads may fluctuate depending on client demand.<br><br>Key Responsibilities<br>Participate in initial client discovery calls to understand objectives and scope.<br>Design quantitative research surveys, including questionnaire development.<br>Program and manage surveys in platforms such as SurveyMonkey.<br>Oversee survey recruitment, primarily through email outreach.<br>Monitor incoming data and ensure sample quality/completeness.<br>Download, clean, and analyze quantitative data.<br>Develop insights-driven PowerPoint presentations with clear narratives and data visualization.<br>Present findings to clients in a professional, client-facing setting.<br>Occasionally support qualitative research requests (e.g., interviews, focus groups).<br>Conduct secondary/desk research when needed.<br>Provide an estimated number of hours and timeline per project.<br>Manage multiple projects and deadlines simultaneously.<br><br>Preferred Experience & Skills<br>Proven experience in survey design and quantitative research.<br>Strong ability to pull out key insights and build compelling presentations.<br>Expertise with SurveyMonkey or similar survey platforms.<br>Proficiency in data analysis, with experience in Excel or statistical tools.<br>Experience working with B2B audiences is strongly preferred.<br>Client-facing experience, including presenting research findings.<br>Ability to work on thought leadership topics such as economic outlook, industry trends, brand health, product positioning, etc.<br>Experience conducting secondary research and/or qualitative research is a plus.<br>Ability to juggle multiple research engagements.
We are looking for an experienced Accounting Specialist to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position, offering an opportunity to showcase your expertise in financial operations and contribute to the success of our organization. The ideal candidate will excel in managing accounts payable, accounts receivable, and reconciliation processes with precision and efficiency.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately and in a timely manner.<br>• Manage accounts receivable functions, including invoicing and payment tracking.<br>• Perform detailed account reconciliations to ensure accuracy and resolve discrepancies.<br>• Assist in month-end closing procedures and prepare relevant financial reports.<br>• Handle billing operations, ensuring compliance with organizational standards.<br>• Maintain organized records of financial transactions and documentation.<br>• Collaborate with internal teams to support overall accounting workflows.<br>• Identify and implement process improvements to enhance efficiency.<br>• Respond to inquiries related to financial transactions and provide solutions.<br>• Ensure compliance with company policies and regulatory requirements.
We are looking for a QA Specialist to join our team in Charlotte, North Carolina, within the financial services industry. This is a long-term contract position where you will play a key role in evaluating and improving the quality of chatbot interactions for Intuit Assist, a next-generation AI tool designed to enhance member experiences. By analyzing both qualitative and quantitative data, you will help identify trends, enhance performance, and ensure customer satisfaction.<br><br>Responsibilities:<br>• Review chatbot interactions to assess quality, identify patterns, and pinpoint areas for improvement.<br>• Analyze member experiences to ensure responses are accurate, empathetic, and aligned with company policies.<br>• Collaborate with cross-functional teams to address gaps and improve chatbot performance.<br>• Participate in calibration sessions and audit programs to maintain quality standards.<br>• Provide insights and feedback to enhance member satisfaction and reduce frustration.<br>• Become a subject matter expert on evolving services and products.<br>• Apply data analysis techniques, including creating pivot tables, charts, and graphs, to support quality assurance efforts.<br>• Navigate complex scenarios while adhering to security policies and protocols.<br>• Contribute to additional tasks as needed to support team objectives.
We are looking for a dedicated Quality Assurance Specialist to join our team in Charlotte, North Carolina, in the financial services industry. In this long-term contract role, you will play a key part in evaluating and improving chatbot interactions to enhance member experiences. This position requires a keen eye for identifying trends and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Assess chatbot conversations to identify trends, errors, and areas of member dissatisfaction.<br>• Collaborate with cross-functional teams to pinpoint and address gaps or issues in chatbot performance.<br>• Act as a resource to refine and improve chatbot responses for better member engagement.<br>• Analyze patterns in member feedback to understand satisfaction and areas needing improvement.<br>• Apply security policies to ambiguous scenarios while maintaining compliance.<br>• Participate in audit programs and calibration sessions to ensure consistent quality.<br>• Develop expertise in evolving services and products to provide informed recommendations.<br>• Utilize QA tools to report performance metrics using qualitative and quantitative data.<br>• Perform additional tasks as needed to support the quality assurance function.
<p>We are looking for a detail-oriented Payroll Specialist to join our team in South Charlotte area. In this Contract-to-permanent position, you will play a critical role in ensuring accurate payroll processing while adhering to company policies and compliance standards. This opportunity is ideal for individuals with expertise in multi-state payroll and experience managing payroll for large organizations.</p><p><br></p><p>Responsibilities:</p><p>• Process full-cycle payroll for employees across multiple states, ensuring accuracy and timeliness.</p><p>• Utilize ADP Workforce Now to manage payroll operations and data entry.</p><p>• Monitor and reconcile payroll discrepancies to maintain compliance with regulations.</p><p>• Collaborate with team members to address payroll-related inquiries and provide prompt resolutions.</p><p>• Handle payroll for over 500 employees, ensuring all calculations and deductions are accurate.</p><p>• Maintain and update payroll records, including employee hours and benefits.</p><p>• Assist with the administration of the WebClock timekeeping system.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p>
We are looking for a detail-oriented Payroll Specialist to join our team in Salisbury, North Carolina. In this Contract-to-permanent position, you will play a crucial role in ensuring employees are compensated accurately and on time while maintaining compliance with all payroll regulations. This opportunity is perfect for someone with a solid understanding of payroll systems, a strong commitment to confidentiality, and excellent organizational skills.<br><br>Responsibilities:<br>• Collect and verify employee timekeeping data to ensure accurate payroll processing.<br>• Calculate and process employee paychecks, including overtime, holiday, and vacation pay.<br>• Prepare and distribute tax forms such as W-2s and 1099s in compliance with regulations.<br>• Reconcile payroll reports to identify and correct any discrepancies.<br>• Address and resolve payroll-related issues and discrepancies promptly.<br>• Maintain detailed and organized employee payroll records for compliance purposes.<br>• Generate and provide payroll-related reports to the accounting team for analysis and review.<br>• Assist with audits, both internal and external, by providing necessary payroll documentation.<br>• Respond to employee inquiries regarding payroll matters with professionalism and efficiency.
We are looking for a motivated and dynamic Customer Success Specialist to join our team in Cornelius, North Carolina. In this role, you will focus on building strong relationships with businesses, promoting exclusive wireless solutions, and driving customer success. This is a long-term contract opportunity in the telecom services industry, ideal for someone who thrives in a fast-paced and results-driven environment.<br><br>Responsibilities:<br>• Conduct 30–50 outbound calls daily to engage with businesses across various industries, including insurance, automotive, logistics, and delivery operations.<br>• Present and promote exclusive wireless rate plans and mobility solutions from major carriers to decision-makers.<br>• Identify and evaluate leads, ensuring they meet criteria for follow-up by the sales team.<br>• Schedule and coordinate appointments for the sales team to close deals with prospects who meet the necessary criteria.<br>• Maintain accurate records of outreach activities and progress using company-provided tools and systems.<br>• Meet or exceed daily and weekly goals for outreach and lead generation.<br>• Collaborate with the sales team to ensure seamless handoffs and effective communication.<br>• Stay up-to-date with industry trends and product offerings to provide accurate and compelling information to clients.<br>• Address connectivity issues and provide solutions to enhance the customer experience.
<p>We are looking for a meticulous and efficient Accounts Payable Specialist to join our finance team in Asheboro, North Carolina. In this role, you will be responsible for managing vendor invoices, payments, and reconciliations in a high-volume environment. This position offers an opportunity to contribute to the financial operations of a dynamic company.</p><p><br></p><p>Responsibilities:</p><p>• Process a large volume of invoices daily while ensuring accuracy and compliance with company policies.</p><p>• Perform three-way matching by verifying purchase orders, receipts, and invoices.</p><p>• Review and validate invoice coding and approvals to ensure proper documentation.</p><p>• Address and resolve discrepancies with vendors and internal departments.</p><p>• Prepare and execute electronic transfers and payments in a timely manner.</p><p>• Maintain and update vendor files, including W-9 forms and other required documentation.</p><p>• Assist with month-end closing tasks and accruals to support accurate financial reporting.</p><p>• Reconcile accounts payable ledger accounts and vendor statements to ensure accuracy.</p><p>• Provide necessary documentation and support during audits.</p><p>• Collaborate with procurement and operations teams to facilitate seamless workflows.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will be responsible for managing key financial processes, ensuring accurate billing, and maintaining positive relationships with clients. This position offers an excellent opportunity to contribute your expertise in accounts receivable while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Process and monitor daily cash applications to ensure accurate and timely recording of financial transactions.<br>• Manage commercial collections by resolving outstanding invoices and maintaining effective communication with clients.<br>• Oversee billing functions, ensuring all invoices are prepared and distributed correctly and on schedule.<br>• Reconcile cash activity and identify discrepancies to maintain accurate financial records.<br>• Utilize SAP to manage accounts receivable processes and generate financial reports.<br>• Provide exceptional customer service by addressing client inquiries related to billing and payments.<br>• Collaborate with internal teams to streamline accounts receivable operations and improve efficiency.<br>• Ensure compliance with company policies and procedures in all financial activities.<br>• Assist in the preparation of monthly and quarterly financial statements as required.<br>• Identify and implement process improvements to enhance accounts receivable effectiveness.
We are looking for an experienced Accounts Receivable Specialist to join our team in Charlotte, North Carolina. This position offers an excellent opportunity to showcase your expertise in managing billing processes, cash applications, and commercial collections. The ideal candidate will bring a strong attention to detail and a proactive approach to resolving financial discrepancies.<br><br>Responsibilities:<br>• Process and manage accounts receivable transactions, ensuring accuracy and timely completion.<br>• Oversee billing activities, including generating invoices and maintaining billing records.<br>• Perform cash application tasks, matching payments to appropriate accounts efficiently.<br>• Handle commercial collections, following up with clients to ensure prompt payment.<br>• Monitor and reconcile cash activities to maintain accurate financial records.<br>• Investigate and resolve discrepancies in accounts receivable and billing processes.<br>• Collaborate with internal teams to improve billing and collection procedures.<br>• Prepare regular reports on accounts receivable status and performance metrics.<br>• Support audits by providing necessary documentation and ensuring compliance.<br>• Maintain strong relationships with clients, addressing inquiries and resolving issues effectively.
We are looking for a dedicated Benefits Coordinator to join our team in Fort Mill, South Carolina. In this role, you will oversee various aspects of employee benefits administration, ensuring seamless coordination and compliance. This position offers the opportunity to work in a collaborative environment, with room for growth and development.<br><br>Responsibilities:<br>• Manage the administration of employee benefits programs, including health, dental, vision, and retirement plans.<br>• Coordinate COBRA processes to ensure compliance with regulations and timely communication with eligible participants.<br>• Facilitate leave of absence requests, providing guidance and support to employees throughout the process.<br>• Oversee open enrollment activities, including communication, planning, and execution.<br>• Prepare payroll general ledger entries related to benefits, ensuring accuracy and alignment with accounting standards.<br>• Collaborate with the contracts and accounting teams to support cross-functional initiatives and ensure seamless operations.<br>• Analyze and resolve benefits-related inquiries and issues from employees.<br>• Monitor and ensure compliance with federal, state, and local regulations related to employee benefits.<br>• Contribute to the continuous improvement of benefits processes and systems.<br>• Act as a resource for employees, providing education on available benefits and assisting with decision-making.
<p>We are looking for a dedicated Front Desk Office Coordinator to join our team in Charlotte, North Carolina. In this contract role, you will play a key part in ensuring the smooth daily operations of our office and providing exceptional support to employees and visitors. This position is ideal for someone with strong organizational skills and a passion for maintaining a welcoming and efficient work environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist guests and vendors, ensuring a positive and attentive experience for all visitors.</p><p>• Manage incoming and outgoing mail, including sorting, organizing, and preparing packages for delivery.</p><p>• Conduct regular walkthroughs of office and kitchen spaces to ensure supplies are stocked and areas are well-maintained.</p><p>• Provide logistical support for events, including setting up light furniture and arranging food as needed.</p><p>• Assist with audiovisual setup and troubleshooting to support meetings and events.</p><p>• Collaborate with vendors to coordinate deliveries and manage service schedules.</p><p>• Monitor and maintain purchase orders and ensure timely procurement of office supplies.</p><p>• Address any facility-related concerns promptly to maintain a functional and comfortable office environment.</p>
<p>We are looking for a detail-oriented Tenant Sales Coordinator to join our team in Charlotte, North Carolina. In this role, you will handle key financial tasks, including billing, reconciliation, and reporting, while collaborating with internal and external stakeholders. This is an excellent opportunity to contribute to the success of a dynamic organization within the commercial real estate industry.</p><p><br></p><p>Responsibilities:</p><p>• Process percentage rent billings accurately and within established timelines.</p><p>• Reconcile reporting data against actual calculations to ensure consistency and accuracy.</p><p>• Follow up on missing sales data for previously billed percentage rents.</p><p>• Generate comprehensive gross sales reports for organizational use.</p><p>• Update tenant sales information in internal systems to maintain accurate records.</p><p>• Manage sales-related tasks using Salesforce and ensure proper documentation.</p><p>• Collaborate with offshore teams to set up retail accounts and processes.</p><p>• Assist in responding to audit requests and providing necessary documentation.</p><p>• Participate in special projects and take on additional responsibilities as needed.</p>
We are looking for a highly skilled and detail-oriented Tax Manager to join our team in Charlotte, North Carolina. In this role, you will oversee the preparation of individual and business tax returns, provide expert tax planning advice, and ensure compliance with all relevant regulations. This is an excellent opportunity for someone with a passion for tax management and client service to thrive in a collaborative environment.<br><br>Responsibilities:<br>• Prepare and review a variety of tax returns, including individual, business, and nonprofit filings, ensuring accuracy and compliance.<br>• Develop and implement tax planning strategies to optimize client outcomes.<br>• Stay updated on federal, state, and local tax regulations to maintain compliance and provide accurate guidance.<br>• Communicate with clients to address tax-related inquiries and provide expert advice.<br>• Collaborate with team members to deliver high-quality tax services and meet deadlines.<br>• Utilize accounting software, such as QuickBooks and CCH ProSystem Fx, to manage tax preparation tasks efficiently.<br>• Provide support for annual income tax provisions and corporate tax return processes.<br>• Assist clients with accounting needs and ensure proper documentation is maintained.
<p>We are looking for a skilled HubSpot Data Architect to join our team as a remote employee. In this Contract-to-Permanent position, you will play a pivotal role in designing scalable solutions that align with business needs, leveraging HubSpot's capabilities for mid-market and enterprise clients. This role offers the opportunity to collaborate with cross-functional teams and use your technical expertise in a fast-paced consulting environment.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with sales teams during pre-sales engagements to identify client needs and design HubSpot-based solutions.</p><p>• Create prototypes, proof-of-concept demos, and sample environments to showcase solution feasibility.</p><p>• Develop scopes of work, data models, and integration specifications to ensure clarity and alignment.</p><p>• Provide architectural oversight and technical guidance to delivery teams, ensuring solutions are scalable and risks are mitigated.</p><p>• Serve as a subject matter expert on HubSpot's technical features, APIs, and integration capabilities.</p><p>• Facilitate discovery sessions and executive meetings to gather requirements and present tailored solutions.</p><p>• Contribute to internal documentation, playbooks, and reusable solution patterns to enhance team efficiency.</p><p>• Support seamless integration of custom objects, relational databases, and middleware tools into client solutions.</p><p>• Ensure adherence to architecture standards and best practices across all projects.</p>
<p>We are seeking a skilled UX Researcher to join our team. In this role, you will help improve the user experience of our products and services by conducting research and turning complex findings into actionable insights. Your work will play a critical role in shaping the design and development process, ensuring that user needs are prioritized at every stage.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct qualitative and quantitative user research to gather insights about customer behaviors, motivations, and pain points.</li><li>Design and execute usability testing, surveys, interviews, focus groups, and other research methodologies.</li><li>Work closely with cross-functional teams, including product designers, developers, and stakeholders, to integrate findings into product strategies and improvements.</li><li>Identify target user groups and build comprehensive user personas to guide product design decisions.</li><li>Analyze and interpret research data using tools and software, presenting findings in a systematic and actionable manner to stakeholders.</li><li>Stay up-to-date on industry trends and best practices in UX research to ensure innovative approaches are utilized.</li><li>Collaborate in developing wireframes, prototypes, and user flows to test and refine design concepts.</li><li>Advocate for user-centered design principles within the organization.</li></ul>
We are looking for an experienced User Experience (UX) Designer to join our team in Charlotte, North Carolina. This Contract-to-permanent position offers the opportunity to collaborate with diverse teams to create innovative user experiences and interfaces that drive business success. The ideal candidate will have a passion for understanding user needs and translating them into impactful designs while leveraging research and prototyping tools.<br><br>Responsibilities:<br>• Collaborate with Product Owners, Business Analysts, and other stakeholders to drive user experience ideation and innovation.<br>• Conduct and lead user research initiatives to gather insights, track feedback, and develop actionable plans.<br>• Design high-quality user experiences and interfaces, creating prototypes and recommending enhancements based on research findings.<br>• Partner with cross-functional teams to evaluate target audience behaviors and usability metrics, delivering reports to senior management.<br>• Develop task flows, user storyboards, and simulations to communicate design concepts effectively.<br>• Produce navigation maps, wireframes, and diagrams to document design decisions and support development teams.<br>• Apply industry standards and best practices to ensure consistent, efficient, and effective user experiences.<br>• Generate user interface specifications and guidelines in collaboration with UI Designers and Developers.<br>• Support agile workflows with timely production and iterative improvements.<br>• Conduct competitive analyses of industry tools and technologies to identify opportunities for innovation.
