<p><strong>**This position is mainly remote, but you must be located in Charlotte, NC to be considered**</strong></p><p><br></p><p>We are looking for a skilled Communication Specialist to join our team on a long-term contract basis. This role involves developing engaging content, managing social media strategies, and supporting various communication initiatives for a non-profit organization based in Charlotte, North Carolina. The ideal candidate is a Social media expert with proficiency in InDesign, Loomly, Wordpress, and writing. <strong>Portfolio submission required to be considered!</strong></p><p><br></p><p>Responsibilities:</p><p>• Craft and publish compelling content for organic social media campaigns across various platforms.</p><p>• Manage and update the organization's website using WordPress, ensuring content remains fresh and relevant.</p><p>• Write and share articles for the blog to enhance audience engagement.</p><p>• Plan and schedule social media campaigns using Loomly to maximize reach and effectiveness.</p><p>• Design eye-catching visuals using InDesign to complement written content.</p><p>• Collaborate with the Communications Director to support broader organizational communication goals.</p><p>• Assist in creating newsletters by developing layouts and copy that resonate with the target audience.</p><p>• Monitor social media performance and suggest improvements based on analytics.</p><p><br></p>
<p>We’re seeking a Communications Specialist to support ongoing initiatives on a contract basis. The ideal candidate is a strong writer with experience in social media, content creation, and digital communication tools.</p><p>Responsibilities: </p><ul><li>Create and publish organic social media content</li><li>Write and design monthly newsletters in Constant Contact</li><li>Update website and blog content in WordPress</li><li>Design visuals in Canva and schedule campaigns in Hootsuite</li><li>Support broader communication projects as directed</li></ul><p><br></p>
<p>We are looking for a skilled Accounts Payable Specialist to join our manufacturing team in Spartanburg, South Carolina. This Contract to permanent position is ideal for someone with strong attention to detail, experience managing high volumes of invoices, and a commitment to accuracy in payment processes. If you excel in troubleshooting and have hands-on expertise with automated payables systems, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and code invoices while adhering to company policies and procedures.</p><p>• Manage accounts payable tasks, including ACH transactions and check runs.</p><p>• Troubleshoot and resolve issues related to automated payables systems.</p><p>• Handle the processing of approximately 1,000 invoices per month.</p><p>• Collaborate with the accounts receivable team to ensure seamless financial operations.</p><p>• Verify accrual-based transactions to maintain accuracy in reporting.</p><p>• Maintain organized records of payments and vendor communications.</p><p>• Support the implementation and optimization of automated payment systems.</p><p>• Ensure compliance with all financial regulations and standards.</p>
<p>We are seeking a skilled Marketing Automation Specialist to manage, optimize, and execute automated marketing campaigns that drive engagement, lead generation, and customer retention. This role works closely with marketing, creative, and sales teams to ensure automated campaigns align with brand strategy and business goals.</p><ul><li>Design, build, and manage automated marketing campaigns across email, CRM, and marketing platforms</li><li>Segment audiences and personalize messaging for targeted campaigns</li><li>Manage marketing automation platforms (Marketo, HubSpot, Salesforce Marketing Cloud, Pardot, etc.)</li><li>Monitor campaign performance, analyze results, and provide actionable insights</li><li>Collaborate with design and content teams to develop campaign assets</li><li>Maintain data hygiene and ensure proper lead scoring, tracking, and tagging</li><li>Optimize campaigns for engagement, conversion, and ROI</li><li>Support CRM integrations, lead nurturing workflows, and sales alignment</li></ul><p><br></p>
<p>We are seeking a detail-oriented Marketing Analytics Specialist to help measure, optimize, and report on marketing performance across digital and traditional channels. This role partners with marketing, creative, and digital teams to provide actionable insights that drive campaigns, audience engagement, and ROI.</p><ul><li>Collect, analyze, and interpret marketing data from multiple sources (Google Analytics, CRM, ad platforms, social, email)</li><li>Build dashboards and reports to track KPIs and campaign performance</li><li>Conduct A/B tests, attribution analyses, and marketing experiments</li><li>Provide actionable insights to improve targeting, engagement, and conversion rates</li><li>Support campaign planning with data-driven recommendations</li><li>Collaborate with marketing, design, and digital teams to measure creative performance</li><li>Maintain data integrity and ensure accurate tracking across platforms</li><li>Monitor trends, benchmarks, and competitive performance</li></ul><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team in Cornelius, North Carolina. In this role, you will play a key part in managing financial transactions and ensuring the accuracy of payments and records. This position is a Contract to permanent opportunity, offering the potential for long-term growth within the company.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and proper coding.<br>• Manage payments through various methods, including Automated Clearing House (ACH) transfers and check runs.<br>• Maintain detailed records of accounts payable transactions for audit and reporting purposes.<br>• Collaborate with vendors and internal departments to resolve discrepancies and inquiries.<br>• Ensure compliance with company policies and procedures in all accounts payable activities.<br>• Perform account coding and validate invoice approvals before processing.<br>• Assist in the implementation of any updates to payment systems or procedures.<br>• Provide excellent customer service when addressing payment-related inquiries.<br>• Support month-end closing activities by reconciling accounts payable balances.
<p>We are looking for a detail-oriented Accounts Payable Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in managing invoice processing, ensuring accurate financial records, and supporting the overall accounts payable function. This opportunity is ideal for individuals with strong organizational skills and proficiency in accounting systems. SAP software experience a must. </p><p><br></p><p>Responsibilities:</p><p>• Process and review invoices, ensuring accurate matching, batching, and coding to the general ledger.</p><p>• Handle weekly accounts payable tasks, including timely check processing and payment scheduling.</p><p>• Investigate and resolve discrepancies in invoices and payments.</p><p>• Maintain accurate records of all accounts payable transactions using accounting software systems.</p><p>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.</p><p>• Utilize SAP and other accounting tools to efficiently manage payable invoices.</p><p>• Assist in monthly and quarterly account reconciliations to support financial reporting.</p><p>• Provide support during audits by preparing necessary documentation and reports.</p><p>• Monitor vendor accounts to ensure timely payment and address any inquiries or concerns.</p>
<p>We are seeking a <strong>Client Service Specialist</strong> to provide comprehensive support to Financial Advisors in delivering exceptional financial planning and investment services. This role is integral to ensuring a seamless client experience—from meeting preparation and account monitoring to handling client inquiries and special projects.</p><p>If you have a passion for client service, strong organizational skills, and an interest in financial planning, this position offers an exciting opportunity for growth. <strong>Accounting or tax experience is a significant plus</strong>, as the role includes a focus on <strong>Enhanced Tax Planning</strong> within the financial planning process.</p>
<p>We are looking for a detail-oriented Billing Specialist to join our team in Cornelius, North Carolina. In this role, you will oversee accounts receivable processes, ensure timely collections, and maintain accurate financial records. Your expertise in commercial collections and cash applications will be essential to driving efficiency and supporting the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable operations, ensuring accurate and timely processing of invoices and payments.</p><p>• Handle commercial collections by following up with clients to resolve outstanding balances.</p><p>• Apply cash payments accurately to customer accounts, ensuring proper documentation.</p><p>• Monitor and reconcile accounts to identify discrepancies and take corrective actions.</p><p>• Collaborate with internal teams to streamline billing functions and improve processes.</p><p>• Generate detailed financial reports related to accounts receivable and collections.</p><p>• Maintain organized records of all transactions to support audits and compliance.</p><p>• Provide exceptional customer service to address inquiries related to invoices and payments.</p><p>• Assist in developing strategies to optimize cash flow and reduce overdue accounts.</p><p>• Ensure compliance with company policies and financial regulations in all accounts receivable activities.</p>
<p>We are seeking an experienced E-commerce professional to manage and optimize our online shopping experience, driving revenue growth through site performance, merchandising, and digital marketing alignment. This role partners closely with marketing, design, UX, and operations to deliver a seamless, on-brand customer journey.</p><ul><li>Manage day-to-day operations of the e-commerce platform (Shopify, Magento, WooCommerce, BigCommerce, etc.)</li><li>Optimize product listings, collections, pricing, and promotions</li><li>Partner with design and UX teams to improve site experience and conversion rates</li><li>Monitor site performance, traffic, and conversion metrics</li><li>Execute and support site updates, launches, and seasonal campaigns</li><li>Collaborate with marketing on email, paid media, SEO, and promotional initiatives</li><li>Manage content updates, imagery, and merchandising standards</li><li>Coordinate with development teams on enhancements, testing, and bug fixes</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Spartanburg, South Carolina. In this role, you will be responsible for ensuring the accuracy and validation of invoices using automated systems, helping to support the Accounts Payable department during a period of increased workload. This is a great opportunity for someone with strong organizational skills and experience in invoice validation to contribute to a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Review and match invoices to purchase orders using an automated Accounts Payable system, processing between 200 to 250 invoices daily.<br>• Verify goods receipt, ensure proper charge coding, and validate calculations before finalizing payments.<br>• Identify and correct discrepancies in freight charges, invoice dates, and other details within the system.<br>• Maintain a high level of accuracy when reconciling and validating invoices in the automated system.<br>• Support the Accounts Payable team in clearing queues and resolving statement issues.<br>• Assist with the increased volume resulting from recent acquisitions by ensuring invoices are processed in a timely manner.<br>• Communicate effectively with team members to address and resolve invoice-related issues.<br>• Follow established procedures for invoice validation and payment submission.<br>• Participate in a training period to ensure familiarity with internal systems and processes.<br>• Uphold data integrity and compliance standards throughout the Accounts Payable process.
We are looking for an experienced Accounting Manager to oversee critical financial operations and reporting for our organization. Based in Huntersville, North Carolina, this is a long-term contract position that requires a proactive, detail-oriented individual with a strong background in accounting, financial analysis, and compliance. The ideal candidate will play a key role in ensuring accurate financial reporting and efficient processes while supporting strategic budgetary planning.<br><br>Responsibilities:<br>• Manage month-end close activities, ensuring accuracy and timeliness in reporting.<br>• Oversee general ledger maintenance and ensure all entries comply with accounting standards.<br>• Conduct thorough account reconciliations to maintain financial integrity.<br>• Prepare and review financial statements to support audits and compliance requirements.<br>• Collaborate with senior leadership to develop annual budgets and financial forecasts.<br>• Streamline financial processes to enhance efficiency and reliability.<br>• Create detailed cash flow analyses to support financial planning.<br>• Provide insights and recommendations to improve reporting and operational performance.<br>• Ensure compliance with relevant financial regulations and internal policies.<br>• Support the implementation of best practices within the accounting team.
<p>We are looking for a dedicated Supply Chain Specialist to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a pivotal role in optimizing supply chain operations, ensuring seamless logistics, and improving inventory management processes. This position is ideal for someone passionate about creating efficient workflows and driving results in a dynamic environment. Experience with SAP and international shipping a must. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to optimize supply chain processes and enhance overall efficiency.</p><p>• Oversee logistics operations to ensure timely delivery and cost-effective transportation solutions.</p><p>• Manage inventory analysis to maintain accurate stock levels and minimize excess or shortages.</p><p>• Collaborate with cross-functional teams to align supply chain activities with business objectives.</p><p>• Utilize PeopleSoft tools to streamline procurement and supply chain workflows.</p><p>• Monitor key performance indicators (KPIs) to assess operational effectiveness and identify areas for improvement.</p><p>• Conduct full-cycle recruiting efforts to build a skilled and reliable supply chain team.</p><p>• Ensure compliance with industry regulations and company policies across all supply chain activities.</p><p>• Provide strategic recommendations to improve supply chain management and logistics operations.</p><p>• Prepare detailed reports and documentation on supply chain metrics and project outcomes.</p>
We are looking for a dedicated HR Coordinator to join our team in Charlotte, North Carolina. In this Contract to permanent position, you will play a pivotal part in supporting various human resources functions, including recruiting, onboarding, and benefits administration. This position offers an excellent opportunity to contribute to organizational growth and enhance the employee experience.<br><br>Responsibilities:<br>• Coordinate the recruitment process, including candidate sourcing, scheduling interviews, and managing communications.<br>• Oversee onboarding procedures to ensure new employees have a seamless transition into the organization.<br>• Administer employee benefits programs and address inquiries related to compensation and benefits.<br>• Monitor compliance with HR policies and procedures while maintaining accurate records in HRIS systems.<br>• Conduct background checks and manage pre-employment screening processes.<br>• Facilitate training and development initiatives to promote employee growth and engagement.<br>• Support employee relations by addressing concerns and fostering a positive workplace culture.<br>• Collaborate with leadership to implement HR strategies that align with organizational goals.<br>• Prepare internal reports and analyze HR data to provide insights and recommendations.<br>• Assist with performance reviews and succession planning processes.
<p>Robert Half is building a pipeline of Senior IT Project Managers to support anticipated infrastructure and application initiatives, including system upgrades, cloud migrations, and enterprise software implementations.</p><p><strong>Responsibilities</strong></p><ul><li>Manage complex IT projects across infrastructure and application teams</li><li>Develop detailed project plans, schedules, and resource forecasts</li><li>Lead risk management, issue resolution, and change control processes</li><li>Partner with business leaders and technical teams to ensure alignment</li><li>Oversee vendors, system integrators, and third-party partners</li><li>Provide executive-level status reporting and financial tracking</li></ul><p><strong>Required Programs & Tools</strong></p><ul><li>Project Management Tools: MS Project, Smartsheet, Jira, Azure DevOps, Asana</li><li>Collaboration & Communication: Microsoft Teams, SharePoint, Confluence</li><li>Reporting & Documentation: Excel (advanced), PowerPoint, Visio</li><li>IT Service Management: ServiceNow or equivalent ticketing/ITSM platforms</li><li>Methodologies & Frameworks: Agile, Scrum, Waterfall, Hybrid (SAFe preferred)</li><li>Infrastructure & Cloud Exposure: AWS, Azure, or GCP, Active Directory, networking fundamentals, and system integrations</li><li>Vendor & Financial Management: Budget tracking, forecasting, contract oversight</li></ul>
We are looking for a detail-oriented HR Coordinator to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in supporting various human resources functions, ensuring smooth operations across employee relations, onboarding, and benefits administration. This position offers an excellent opportunity to contribute to a collaborative environment and enhance HR processes.<br><br>Responsibilities:<br>• Facilitate onboarding processes to ensure new hires have a seamless transition into the organization.<br>• Administer employee benefits programs, providing support and guidance to staff as needed.<br>• Handle employee relations matters with professionalism and confidentiality, fostering a positive workplace environment.<br>• Maintain and update HRIS systems to ensure accurate and organized employee data.<br>• Collaborate with hiring managers and utilize LinkedIn Recruiter to identify and attract top talent.<br>• Provide support for HR administrative tasks, including documentation and compliance.<br>• Develop and implement HR policies and procedures to improve organizational efficiency.<br>• Act as a resource for employees, addressing inquiries related to HR policies and benefits.<br>• Partner with leadership to align HR strategies with overall company goals.
We are looking for a motivated Digital Marketing Coordinator to join our team in Charlotte, North Carolina. In this role, you will manage and optimize various digital marketing initiatives to drive engagement and brand visibility. This is a long-term contract position within the insurance industry, offering the opportunity to work on diverse projects and contribute to the growth of our online presence.<br><br>Responsibilities:<br>• Design and build engaging landing pages for new content and campaigns.<br>• Coordinate the publication of video content on YouTube, ensuring timely uploads and optimized descriptions.<br>• Monitor and manage comments on technician recruiting advertisements to maintain a positive brand image.<br>• Plan and schedule weekly social media posts using Hootsuite to enhance audience engagement.<br>• Collect and organize monthly ad receipts for accurate expense tracking.<br>• Review Google Maps brand locations to ensure accuracy and consistency.<br>• Track and respond to social mentions of the brand across various platforms.<br>• Generate and analyze monthly marketing metrics to measure the success of campaigns and identify areas for improvement.
<p>We are seeking a detail-oriented Project Manager to oversee marketing, digital, and creative initiatives from planning through execution. This role ensures projects are delivered on time, within scope, and aligned with business objectives, while collaborating closely with cross-functional teams.</p><p>Key Responsibilities</p><ul><li>Manage end-to-end project lifecycles for marketing campaigns, creative projects, digital launches, and other initiatives</li><li>Develop project plans, timelines, budgets, and resource allocation</li><li>Serve as primary point of contact for internal teams, vendors, and stakeholders</li><li>Track project progress, identify risks, and proactively resolve issues</li><li>Facilitate meetings, status updates, and post-project reviews</li><li>Ensure deliverables meet quality standards and brand guidelines</li><li>Manage multiple concurrent projects in a fast-paced environment</li><li>Maintain project documentation and reporting in project management tools (Asana, Jira, Monday, Smartsheet, etc.)</li></ul>
<p>We are seeking an organized, detail-driven <strong>Digital Project Manager</strong> to lead the planning, execution, and delivery of design and digital initiatives across marketing, brand, and creative teams. This role partners closely with designers, developers, and stakeholders to keep projects on track, on brand, and on time.</p><ul><li>Manage end-to-end delivery of digital and design projects including websites, landing pages, campaigns, and digital assets</li><li>Develop and maintain project plans, timelines, scopes, and budgets</li><li>Serve as the primary point of contact between creative, development, marketing, and external partners</li><li>Lead project kickoffs, status meetings, and retrospectives</li><li>Track deliverables, dependencies, and risks; proactively resolve issues</li><li>Manage feedback cycles, revisions, and approvals to prevent scope creep</li><li>Ensure work aligns with brand standards and creative briefs</li><li>Maintain documentation in project management tools (Asana, Jira, Monday, Smartsheet, etc.)</li></ul><p><br></p>
<p>The Global Procurement Manager will play a key role in establishing and developing a Global Procurement Operations function, with responsibility for categories such as Maintenance, Equipment, Logistics, and more.</p><p>This position will also involve close collaboration with potential external business process partners.</p><p>The successful candidate will help build a best-in-class global procurement department, delivering measurable commercial and operational benefits through RFX processes, e-Procurement, change management, and by leveraging internal and external supplier relationships across a multimillion-dollar spend portfolio.</p><p>This role offers the autonomy to implement and drive operational excellence while supporting a rapidly growing organization. It presents an excellent opportunity to join a dynamic, strategic, and results-driven team with strong career growth potential.</p><p>The position will cover all phases of procurement efforts for these categories within the U.S. market. Responsibilities include fostering strong stakeholder relationships, leading change management initiatives, building national-level vendor partnerships, and applying regional best practices across North America. The role also involves developing, overseeing, and executing category-level purchasing strategies, operations, and logistics.</p><p>The Senior Procurement Category Manager will contribute to company-wide goals by driving accountability, service excellence, and process efficiency. They will be the primary owner of ensuring compliant and optimized procurement processes across assigned categories in the U.S.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Negotiate large-scale, complex goods and services supply contracts.</li><li>Partner closely with operational teams to ensure aligned value creation.</li><li>Communicate with confidence and influence stakeholders at all levels.</li><li>Identify and deliver procurement synergies through standardization, vendor consolidation, supply chain optimization, and evaluation of new business models and technologies.</li><li>Provide strategic and tactical guidance on categories based on market trends, best practices, and organizational objectives.</li><li>Collaborate with cross-functional teams to identify and execute regional and national opportunities.</li><li>Align business units around shared value-enhancing initiatives, innovative programs, and macro-level opportunities.</li><li>Maintain clear and effective communication with senior leadership.</li><li>Scale successful regional programs to national and global levels.</li><li>Establish benchmarks, performance metrics, and objectives for procurement activities.</li></ul><p><br></p>
<p>Robert Half is proactively recruiting IT Project Managers for upcoming contract and contract-to-hire opportunities. These roles are ideal for experienced project managers who excel at leading cross-functional teams, managing timelines, and delivering technology initiatives on time and within scope.</p><p><strong>Responsibilities</strong></p><ul><li>Lead end-to-end planning and execution of IT projects</li><li>Define project scope, goals, timelines, and deliverables</li><li>Coordinate cross-functional teams, vendors, and stakeholders</li><li>Track project progress, risks, and dependencies; provide regular status reporting</li><li>Ensure projects align with business objectives and technical requirements</li></ul>
<p>We are looking for a skilled HR Project Manager to join our team on a contract basis in Fort Mill, South Carolina. This role is ideal for an experienced, detail-oriented individual eager to lead HR initiatives, streamline processes, and support employees and managers in achieving organizational goals. The position involves implementing HR systems and providing training to ensure a smooth adoption of new tools and policies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the implementation of HR time keeping software systems and ensure proper functionality.</p><p>• Train field employees and managers on the effective use of the new HR tools.</p><p>• Assist managers in conducting annual performance reviews and setting written goals.</p><p>• Establish deadlines and communicate policies related to employee evaluations.</p><p>• Provide guidance and support to employees and managers in adapting to new HR practices.</p><p>• Monitor compliance with organizational policies and ensure alignment with HR standards.</p><p>• Facilitate the review and management of employee timesheets, ensuring accuracy.</p><p>• Support organizational development by improving HR processes and practices.</p><p>• Collaborate with leadership to uphold HR policies and enhance team performance.</p>
We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This Contract to permanent position requires a detail-oriented individual with excellent organizational and communication skills. The ideal candidate will be responsible for coordinating various service-related tasks and ensuring smooth operations within a production environment.<br><br>Responsibilities:<br>• Manage client intake processes to ensure accurate and efficient handling of requests.<br>• Coordinate application submissions and follow-ups using content management systems.<br>• Oversee scheduling and dispatching to optimize workflow and resource allocation.<br>• Prepare and manage billing and quoting documentation with attention to detail.<br>• Utilize Microsoft tools to maintain records and streamline service-related activities.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Monitor and maintain microfilm operations as part of production tasks.<br>• Collaborate with various departments to ensure seamless service delivery.<br>• Identify opportunities for process improvement and implement solutions where applicable.<br>• Provide timely updates and reports to management regarding service operations.
We are looking for an experienced International Tax Senior Manager to join our team in Charlotte, North Carolina. In this role, you will oversee critical international tax functions, including compliance, transfer pricing, and tax planning, while working closely with divisions, Treasury, and Accounting teams. This is an opportunity to contribute to strategic decision-making and ensure adherence to U.S. international tax regulations.<br><br>Responsibilities:<br>• Prepare and oversee the completion of U.S. tax forms, including Form 5471, to ensure accurate foreign entity reporting.<br>• Collaborate with the Director of Income Tax Accounting to provide foreign income data for quarterly and annual tax provisions.<br>• Implement, monitor, and document global transfer pricing policies to ensure compliance and efficiency.<br>• Offer technical tax guidance to international business operations to optimize day-to-day activities.<br>• Support the Vice President of Tax in evaluating and implementing transfer pricing studies conducted by external consultants.<br>• Analyze tax and business implications of acquisitions, divestitures, and restructurings related to foreign operations.<br>• Identify and propose foreign tax planning opportunities, presenting recommendations to senior leadership.<br>• Advise on legal entity structures and operational changes to minimize tax liabilities for foreign operations.<br>• Assist in managing international aspects of U.S. tax audits and foreign affiliate audits, including drafting responses and supporting appeals.<br>• Provide strategic advice to the Corporate Treasury team to optimize global cash management and minimize tax implications.
<ul><li>Lead, mentor, and manage the helpdesk team to ensure high-quality, timely technical support</li><li>Oversee daily helpdesk operations, including ticket queues, prioritization, escalations, and workload distribution</li><li>Ensure SLAs, KPIs, and customer satisfaction targets are consistently met</li><li>Act as the primary escalation point for complex or critical technical issues</li><li>Develop, document, and continuously improve helpdesk processes, workflows, and procedures</li><li>Manage and optimize helpdesk tools such as ticketing systems, remote support platforms, and knowledge bases</li><li>Monitor performance metrics and produce regular operational and management reports</li><li>Coordinate with infrastructure, security, and application teams to resolve cross-functional issues</li><li>Oversee onboarding and offboarding processes, including account provisioning, access control, and equipment setup</li><li>Manage hardware inventory, asset tracking, and lifecycle management</li><li>Enforce security standards, policies, and compliance within support operations</li><li>Assist with budgeting, vendor management, and technology planning related to end-user support</li><li>Identify opportunities for automation and efficiency improvements (e.g., PowerShell scripting, self-service tools)</li></ul>
