We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This Contract to permanent position requires a detail-oriented individual with excellent organizational and communication skills. The ideal candidate will be responsible for coordinating various service-related tasks and ensuring smooth operations within a production environment.<br><br>Responsibilities:<br>• Manage client intake processes to ensure accurate and efficient handling of requests.<br>• Coordinate application submissions and follow-ups using content management systems.<br>• Oversee scheduling and dispatching to optimize workflow and resource allocation.<br>• Prepare and manage billing and quoting documentation with attention to detail.<br>• Utilize Microsoft tools to maintain records and streamline service-related activities.<br>• Communicate effectively with clients and team members to address inquiries and resolve issues.<br>• Monitor and maintain microfilm operations as part of production tasks.<br>• Collaborate with various departments to ensure seamless service delivery.<br>• Identify opportunities for process improvement and implement solutions where applicable.<br>• Provide timely updates and reports to management regarding service operations.

• Previous experience with client intake and application processes.<br>• Proficiency in managing content management systems and related tools.<br>• Strong command of Microsoft applications, including Excel and Word.<br>• Excellent communication skills for interacting with clients and internal teams.<br>• Ability to handle scheduling, dispatching, and billing tasks efficiently.<br>• Familiarity with microfilm and production environments is preferred.<br>• Strong organizational skills and attention to detail.<br>• Ability to adapt to a fast-paced environment and manage multiple priorities.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>