We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>We are looking for a highly-skilled Controller to oversee financial operations and provide strategic leadership in a dynamic manufacturing environment. This role requires an experienced and detail-oriented individual with a deep understanding of cost accounting, compliance standards, and team development. Based in Benson, NC , this position offers the opportunity to manage critical financial processes in a collaborative and fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage all financial accounting operations, including cost accounting, budgeting, and forecasting.</p><p>• Ensure compliance with US regulatory standards and maintain accurate financial reporting processes.</p><p>• Provide strategic financial guidance to executive leadership, supporting decision-making and organizational growth.</p><p>• Oversee the implementation and optimization of ERP systems such as SAP S/4HANA or JD Edwards.</p><p>• Mentor and develop accounting staff, fostering a culture of collaboration and excellence.</p><p>• Analyze financial data to identify trends, risks, and opportunities for improvement.</p><p>• Manage document control processes, including scanning and compiling financial records.</p><p>• Coordinate audits and ensure adherence to internal controls and compliance requirements.</p><p>• Collaborate with cross-functional teams to align financial strategies with organizational goals.</p><p>• Drive efficiency in financial workflows and adapt to evolving business priorities.</p>
We are looking for a dedicated Staff Accountant to join our team in High Point, North Carolina. This Contract position offers an exciting opportunity to contribute to the financial integrity of our organization through precise and efficient accounting practices. The ideal candidate will excel in various aspects of accounting, including payroll management, tax compliance, and reconciliation processes.<br><br>Responsibilities:<br>• Prepare and manage corporate and sales tax filings, ensuring compliance with all applicable regulations.<br>• Handle full-cycle payroll operations, including bi-weekly and semi-monthly payrolls, using systems such as ADP or Ceridian.<br>• Reconcile accounts, including bank statements, credit cards, and general ledger entries, to maintain accurate financial records.<br>• Perform month-end close activities, including journal entries, financial reporting, and balance sheet reconciliations.<br>• Process accounts payable and receivable transactions, ensuring timely and accurate handling of invoices and payments.<br>• Generate and review monthly financial statements and reports to support decision-making processes.<br>• Assist with year-end payroll and tax preparations, including payroll tax deposits and reporting.<br>• Collaborate with HR to ensure accurate payroll deductions and benefits administration.<br>• Monitor multi-state and local payroll tax compliance for domestic and international employees.<br>• Support audits by providing required documentation and addressing inquiries related to financial data.
We are looking for a skilled Payroll Administrator to join our team in Burlington, North Carolina. In this role, you will oversee payroll functions for multiple locations, ensuring accuracy, compliance, and timely processing. Your expertise in payroll systems and multi-state regulations will be essential for maintaining seamless operations and addressing employee inquiries.<br><br>Responsibilities:<br>• Process bi-weekly and monthly payroll for employees across various locations, ensuring timely and accurate payments.<br>• Transmit payment files and associated documentation to appropriate parties in alignment with established schedules.<br>• Maintain and update payroll records, including employee information, tax details, deductions, and banking data.<br>• Handle garnishments, deductions, and other mandatory withholdings in compliance with legal requirements.<br>• Manage time and attendance systems, including assigning schedules, training users, maintaining clocks, and resetting passwords.<br>• Prepare and reconcile payroll reports, such as general ledger entries and month-end summaries.<br>• Stay current with payroll laws and tax regulations relevant to all states in which the company operates.<br>• Develop and deliver payroll training programs to enhance understanding and efficiency.<br>• Oversee annual and year-end processes, including W2 preparation, tax filings, and audit coordination.<br>• Collaborate with HR and organizational development teams to standardize procedures and improve payroll processes.
