<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a <strong>Bilingual Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul>
We are looking for a dedicated Bilingual Customer Service Representative to join our mission-driven team in San Diego, California. In this Contract-to-Permanent position, you will play a vital role as the first point of contact in our call center, providing compassionate and effective support to individuals seeking assistance. This is an excellent opportunity to make a meaningful impact while growing your career in a supportive and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming calls and inquiries, offering accurate information, referrals, and assistance based on client needs.<br>• Document all client interactions efficiently and accurately using web-based systems.<br>• Maintain a thorough understanding of available services, resources, and programs to provide effective guidance.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Deliver exceptional customer service in all communications, upholding the organization’s values and standards.<br>• Utilize web-based systems, chat platforms, and other tools to manage client interactions effectively.<br>• Assist clients with benefit-related inquiries, billing functions, and service navigation.<br>• Support Spanish-speaking clients by providing bilingual communication and translation services.<br>• Monitor and resolve issues using CRM systems and other software tools.<br>• Adapt to various computer programs and applications to streamline processes and enhance service delivery.
<p>Our client is seeking a dedicated and proactive Executive Assistant to provide high-level administrative and organizational support to the nonprofit’s leadership team. The successful candidate will play a critical role in ensuring the smooth operation of executive functions and helping advance the organization’s mission to create meaningful impact in the community. This is an excellent opportunity for an organized, detail-oriented professional who thrives in a mission-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide direct administrative support to senior executives, including scheduling appointments, managing calendars, and coordinating travel arrangements.</li><li>Handle confidential and sensitive information with professionalism and discretion </li><li>Prepare meeting materials, create agendas, and take detailed minutes during executive or board meetings.</li><li>Serve as a liaison between leadership and internal/external stakeholders, ensuring timely communication and a professional interface.</li><li>Assist in the preparation of presentations, reports, and correspondence for leadership team meetings.</li><li>Conduct research and compile information to support decision-making and strategic planning.</li><li>Help coordinate special events, fundraising initiatives, and volunteer activities as needed.</li><li>Manage expense reporting and budget tracking processes for the executive team.</li></ul><p><br></p>
<p><strong>About the Company:</strong></p><p> Our client is a well-established construction firm based in San Diego, recognized for delivering large-scale commercial and residential projects with integrity and innovation. They are seeking a highly skilled Senior Executive Assistant to provide top-tier administrative support to executive leadership and ensure seamless operations across the organization.</p><p><strong>Position Overview:</strong></p><p> The Senior Executive Assistant will act as a strategic partner to C-level executives, managing daily operations, coordinating complex schedules, and serving as a liaison with internal teams, clients, and stakeholders. This role requires excellent organizational skills, business acumen, and the ability to thrive in a fast-moving, project-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide direct executive support including complex calendar management, meeting scheduling, travel coordination, and expense reporting.</li><li>Draft, edit, and prepare executive-level correspondence, presentations, and reports.</li><li>Coordinate project-related meetings, site visits, and stakeholder communications, ensuring all logistics and materials are in place.</li><li>Serve as the primary liaison between executives, project managers, clients, and subcontractors.</li><li>Assist in preparation for board meetings, executive leadership sessions, and industry events.</li><li>Maintain confidential records, contracts, and project documentation with accuracy and discretion.</li><li>Anticipate executive needs, proactively resolving issues to maximize leadership productivity.</li><li>Streamline administrative workflows and improve operational efficiency across executive support functions.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>A local non-profit organization in Kearny Mesa is seeking a Bilingual Call Center Representative to join their team. This role is ideal for someone who is passionate about helping people and thrives in a fast-paced, high-volume call center environment. You will be the first point of contact for individuals seeking assistance and resources, making a meaningful impact in the community every day.</p><p>Key Responsibilities:</p><ul><li>Answer a high volume of inbound calls in both English and Spanish, providing compassionate and professional support.</li><li>Listen to callers’ needs and connect them with appropriate services and resources.</li><li>Accurately document all interactions and case details in the CRM system.</li><li>Follow up on inquiries and ensure resolution in a timely manner.</li><li>Maintain a positive and empathetic attitude while handling challenging situations.</li></ul><p><br></p>
<p>We are partnering with a <strong>dynamic client in San Marcos</strong> that is seeking an experienced <strong>Administrative Coordinator</strong>. This position is designed for someone who thrives in fast-moving environments and enjoys coordinating complex logistics, multiple stakeholders, and time-sensitive projects. The Administrative Coordinator will be on-site during key project phases to manage installations, deliveries, and vendor communications. The ideal candidate has a background in <strong>administration, logistics, or project coordination</strong>, paired with strong communication and organizational skills.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Act as the primary on-site contact for installation days, vendor deliveries, and project setups.</li><li>Coordinate access, equipment needs, and schedules with internal teams, contractors, and external partners.</li><li>Maintain detailed field notes, shipment logs, photos, and site measurements.</li><li>Track project progress and provide daily updates to management.</li><li>Ensure all parties are aligned on timelines, responsibilities, and safety protocols.</li><li>Assist with administrative tasks including scheduling, documentation, and reporting.</li><li>Support multiple projects simultaneously with a focus on deadlines and accuracy.</li></ul>
<p>Are you a skilled <strong>Litigation Secretary</strong> looking for an exciting opportunity to showcase your expertise in a dynamic and fast-paced legal environment? Our client is seeking an organized and detail-oriented professional to support a thriving litigation practice. If you excel under pressure, have exceptional organizational and multitasking skills, and are passionate about providing top-tier support, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><p>As a Litigation Secretary, you will be a critical member of the legal team, ensuring seamless support through:</p><ul><li><strong>Case Management</strong>: Organizing, maintaining, and updating case files, pleadings, and discovery documents.</li><li><strong>Calendaring & Scheduling</strong>: Coordinating deadlines, court dates, depositions, and meetings with attorneys, clients, and external parties.</li><li><strong>Document Preparation</strong>: Drafting, formatting, and proofreading legal documents, including correspondence, pleadings, agreements, and briefs, while ensuring confidentiality.</li><li><strong>E-Filing & Filing</strong>: Submitting documents electronically through state and federal court systems with a thorough understanding of jurisdictional requirements.</li><li><strong>Attorney Support</strong>: Managing attorney billing, timesheets, and travel arrangements while assisting with administrative and organizational tasks.</li><li><strong>Professional Communication</strong>: Acting as the point of contact for clients, opposing counsel, court personnel, and colleagues, always maintaining a professional and courteous demeanor.</li></ul><p><br></p><p><strong>Why Join This Firm?</strong></p><p>By joining this firm, you will enjoy:</p><ul><li>A supportive, collaborative, and inclusive work environment.</li><li>Competitive compensation and a comprehensive benefits package.</li><li>Opportunities for professional growth and development within a respected and established legal practice.</li></ul><p><br></p>
We are looking for a compassionate and meticulous Bilingual Customer Experience Specialist to join our team in San Diego, California. This Contract to Permanent position offers the opportunity to support individuals in accessing vital services and resources while contributing to the meaningful mission of a non-profit organization. If you are bilingual in Spanish and English, have strong communication skills, and are passionate about helping others, we encourage you to apply.<br><br>Responsibilities:<br>• Provide timely and accurate responses to inbound inquiries, offering assistance, information, or referrals as needed.<br>• Record all client interactions comprehensively and accurately in web-based systems.<br>• Stay informed about available resources and services to ensure effective support.<br>• Collaborate with internal teams to address client needs and provide seamless service.<br>• Maintain a meticulous and empathetic approach in all customer communications.<br>• Utilize CRM systems and other software platforms to manage client data and interactions.<br>• Assist clients with benefit-related inquiries and billing functions as required.<br>• Translate and communicate effectively in both Spanish and English to support diverse clientele.<br>• Uphold organizational standards for quality and efficiency in customer service.<br>• Contribute to continuous improvement initiatives within the call center environment.
We are looking for a dedicated and compassionate Bilingual Customer Experience Specialist to join our team in San Diego, California. In this Contract-to-Permanent position, you will play a pivotal role in connecting individuals with essential services, resources, and support, while ensuring a positive and impactful customer experience. This opportunity is ideal for professionals who are passionate about making a difference and thrive in a mission-driven environment.<br><br>Responsibilities:<br>• Respond to inbound calls and inquiries, providing accurate information, referrals, or assistance based on client needs.<br>• Record and manage detailed documentation of all customer interactions using web-based systems.<br>• Stay informed on current services, programs, and resources to ensure clients receive up-to-date and relevant support.<br>• Collaborate effectively with internal teams to address and resolve client concerns and requests.<br>• Deliver exceptional customer service by maintaining professionalism and empathy in all communications.<br>• Utilize bilingual Spanish/English skills to assist a diverse range of clients.<br>• Ensure compliance with organizational policies and procedures while addressing customer needs.<br>• Handle customer inquiries through multiple platforms, including phone, chat, and email.<br>• Support billing or benefit-related functions as needed, ensuring accuracy and timeliness.
We are looking for a detail-oriented and approachable Receptionist to join our team on a Contract basis in San Diego, California. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This position offers the opportunity to contribute to a dynamic workplace while providing essential support to both clients and team members.<br><br>Responsibilities:<br>• Greet visitors with a warm and attentive demeanor, ensuring they feel welcomed and valued.<br>• Manage visitor sign-in procedures and notify relevant personnel of their arrival.<br>• Handle incoming calls, directing them to the appropriate departments and providing accurate information when needed.<br>• Maintain and restock snacks and beverages, ensuring inventory levels are sufficient and items are fresh.<br>• Coordinate catering services for meetings and events, including setup and cleanup of designated areas.<br>• Keep the reception area tidy, organized, and visually appealing to create a positive impression.<br>• Support administrative tasks such as photocopying, filing, data entry, and handling mail.<br>• Collaborate with departments to provide general administrative assistance as required.
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
