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39 results for Customer Service Representative in Carlsbad, CA

Office Clerk
  • San Diego, CA
  • onsite
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p>Our client in the nonprofit sector is seeking a dependable and detail-oriented Office Clerk to provide administrative support and ensure smooth day-to-day operations of the office. This role is ideal for someone who is organized, customer-service-oriented, and passionate about contributing to a meaningful cause. The Office Clerk will be responsible for handling routine administrative tasks and assisting team members to promote productivity and organizational success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform general administrative tasks, like answering phone calls, managing emails, and handling correspondence.</li><li>File and organize records, both physical and electronic, ensuring accuracy and confidentiality.</li><li>Assist with data entry and maintain databases to support organizational operations.</li><li>Process incoming and outgoing mail, including sorting, recording, and distribution.</li><li>Support the scheduling of meetings, appointments, and events for staff and leadership.</li><li>Coordinate office supply inventory and manage orders as needed.</li><li>Provide support with photocopying, scanning, and preparing documents.</li><li>Respond to inquiries from visitors, staff, and donors, providing accurate information or directing them to the appropriate person.</li><li>Assist in maintaining a clean and organized office environment.</li><li>Perform other operational or clerical tasks as assigned by managers or supervisors.</li></ul><p><br></p>
  • 2025-10-29T16:24:06Z
Mortgage Recruiting Ambassador
  • San Diego, CA
  • remote
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Recruiting Ambassador to be the public face for a mortgage company based in San Diego, CA. With this role, you will be the voice and face of recruiting — building visibility, credibility, and relationships to attract top-producing Loan Officers to join the platform.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Represent the company at mortgage industry events, podcasts, and panels to promote the recruiting brand and share success stories.</li><li>Build awareness and engagement through authentic, consistent content on LinkedIn and social media that highlights the company’s value to loan officers.</li><li>Leverage your origination background to connect credibly with potential recruits and speak to their business needs and goals.</li><li>Partner with marketing to design and execute creative recruiting campaigns, videos, and content strategies that drive inbound interest.</li><li>Develop and maintain a strong network and pipeline of high-potential loan officers and branches.</li><li>Collaborate with recruiting leadership to improve messaging, outreach, and conversion strategies.</li><li>Mentor internal recruiters on effective storytelling, positioning, and relationship-building tactics.</li></ul><p><br></p><p><br></p>
  • 2025-10-24T21:58:43Z
Tax Manager
  • Irvine, CA
  • onsite
  • Permanent
  • 126000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a highly skilled Tax Manager to lead the development and implementation of strategic tax technology solutions. This role involves collaborating with cross-functional teams to enhance tax processes, ensure compliance, and optimize the use of advanced tools in managing tax operations. The ideal candidate will have a strong background in tax technology and a proven track record in driving efficiency and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Design and execute a comprehensive tax technology strategy to streamline compliance, reporting, data analytics, and process management.</p><p>• Serve as the primary tax representative on cross-functional project teams, ensuring tax requirements are met during technology implementations.</p><p>• Collaborate with IT and other departments to define functional requirements, review technical designs, and oversee application testing, deployment, and maintenance.</p><p>• Lead tax technology projects using recognized project management methodologies to ensure successful outcomes.</p><p>• Establish and maintain robust internal controls for all tax technology applications, ensuring compliance with Sarbanes-Oxley Section 404.</p><p>• Manage user access, perform system updates, and provide technical support for tax technology applications.</p><p>• Stay informed about emerging tax technology trends and refine strategies to achieve optimal performance.</p><p>• Develop detailed process documentation, deliver end-user training, and create policies for efficient technology use.</p><p>• Oversee relationships with vendors and consultants to ensure effective implementation and support of tax applications.</p><p>• Provide training to tax team members on software tools and process enhancements. </p><p><br></p>
  • 2025-10-23T18:13:45Z
Front Office Scheduler
  • Encinitas, CA
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • <p>A highly regarded <strong>multi-provider medical office in Encinitas</strong> is searching for a compassionate and organized <strong>Front Office Scheduler</strong> to join their patient-focused team.</p><p>This position is ideal for someone who thrives in a healthcare environment and takes pride in delivering exceptional service. You’ll be responsible for coordinating appointments, assisting patients with registration, and ensuring the front office runs smoothly for both patients and staff.</p><p><u>&#128203; </u><strong><u>Responsibilities:</u></strong></p><ul><li>Greet patients and visitors in a warm, professional manner.</li><li>Schedule and confirm patient appointments across multiple providers.</li><li>Verify insurance information and collect copays at check-in.</li><li>Manage provider calendars and resolve scheduling conflicts proactively.</li><li>Maintain accurate patient data in the EHR system.</li><li>Assist with referrals, authorizations, and incoming calls.</li><li>Support the clinical team with administrative needs and ensure compliance with HIPAA guidelines.</li></ul>
  • 2025-10-16T21:58:59Z
Mortgage and Loan Recruiting Manager
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 47.50 - 65.00 USD / Hourly
  • <p><strong>DIRECT HIRE: Recruiting Manager – Mortgage & Loan Industry (San Diego, CA)</strong></p><p><strong>Mission:</strong></p><p> Own the recruiting strategy and team performance. This person is a player-coach who sets the tone, systems, and goals - and ensures recruiting is directly tied to the company’s growth objectives. This is a hybrid recruiting and sales leadership role responsible for building and scaling a high-performing recruiting team focused on hiring loan officers nationwide.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Build and execute the national recruiting strategy for loan officer expansion.</li><li>Lead and mentor a team of recruiters; coach on sourcing, conversion, and relationship-building best practices.</li><li>Set and track monthly/quarterly KPIs (outreach, conversions, placements, funded volume, etc.).</li><li>Develop performance-driven campaigns, contests, and incentives to drive recruiter productivity and engagement.</li><li>Partner closely with leadership and marketing to align recruiting messaging, branding, and outreach strategies.</li><li>Participate in key prospect meetings to help close top loan officer talent.</li><li>Leverage an established professional network within the mortgage and financial services industry to open new markets and attract high-caliber talent.</li><li>Drive continuous improvement across recruiting operations to meet business growth and expansion goals.</li></ul><p><br></p><p><br></p>
  • 2025-10-23T14:38:58Z
Project Manager
  • San Diego, CA
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p>We are recruiting for an Operations & Growth Manager for an amazing mortgage company based in San Diego, CA. This is a high-visibility role responsible for overseeing operations, compliance, and investor coordination. This role is ideal for someone who thrives in a fast-paced, growth-oriented environment and wants to make a direct impact on company growth. You’ll optimize processes, ensure compliance with investor and regulatory requirements, manage communications, and directly support loan officers. </p><p><br></p><p>Key Responsibilities: </p><p><br></p><ul><li>Lead departmental communications and respond to loan officer and investor inquiries promptly. </li><li>Provide training and guidance on banking, compliance, and operational requirements via webinars, office hours, and one-on-one check-ins. </li><li>Track and ensure completion of required investor and regulatory training (Fannie Mae, Freddie Mac, UCDP, MERS, etc.). Loan & Investor Coordination </li><li>Serve as primary contact for appraisal orders, investor inquiries, and back-end fulfillment questions. </li><li>Track loan pipelines and ensure delivery of notes to warehouse lines and investors. </li><li>Monitor loan conditions and collaborate with internal teams to ensure timely clearance and purchase. </li><li>Coordinate with investors to resolve loan delivery or purchase issues efficiently. Documentation & Posting</li><li>Maintain and update departmental policies, procedures, and guidelines on the C2 Funding site. </li><li>Manage investor communications, including servicing letters for Kind, PennyMac, and other investors. </li><li>Enter financial and loan-related information into CRM system. </li><li>Reconcile warehouse line balances and ensure compliance.</li><li>Prepare and reconcile monthly P& L reports.</li></ul>
  • 2025-10-08T21:49:21Z
Collections Specialist
  • Carlsbad, CA
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 32.00 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team in Carlsbad, California. In this Contract-to-permanent position, you will play a vital role in managing the collections process to ensure timely payments and maintain strong client relationships. The ideal candidate will have expertise in both commercial and consumer collections, along with a solid understanding of billing and credit processes.<br><br>Responsibilities:<br>• Oversee the collection of outstanding payments from both commercial and consumer accounts.<br>• Communicate effectively with clients to resolve payment discrepancies and ensure timely payments.<br>• Analyze account histories to identify and address overdue balances.<br>• Collaborate with internal teams to streamline billing and collections processes.<br>• Maintain accurate records of all collection activities in compliance with company policies.<br>• Utilize NetSuite to manage and track collection efforts.<br>• Implement strategies to minimize delinquent accounts and improve payment rates.<br>• Provide detailed reports on collection metrics to management.<br>• Address customer inquiries related to billing and payments promptly and professionally.<br>• Develop and maintain positive relationships with clients to support long-term business partnerships.
  • 2025-10-31T20:59:05Z
Accounts Receivable Clerk
  • Irvine, CA
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Irvine, California. In this role, you will be responsible for managing and maintaining the organization's accounts receivable processes. You will work closely with the Chief Financial Officer, Accounting Manager, and other team members to ensure accurate financial operations within a high-value portfolio of assets and revenue. This position requires excellent organizational skills, precision, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Process and accurately record resident payments, including checks, wire transfers, credit cards, and other payment methods.<br>• Generate and distribute account statements to residents in a timely manner.<br>• Handle move-in and move-out submissions efficiently while ensuring data accuracy.<br>• Investigate and resolve payment discrepancies promptly to maintain financial integrity.<br>• Maintain organized and detailed accounts receivable records and documentation.<br>• Prepare regular reports on collections to monitor and improve financial performance.<br>• Assist with month-end closing activities and reconcile accounts receivable subledger with the general ledger.<br>• Collaborate with team members to ensure accurate and timely billing processes.<br>• Provide support during audits and assist with reporting requirements.<br>• Ensure compliance with company policies and accounting standards.
  • 2025-11-01T00:05:02Z
Administrative Assistant
  • Anaheim, CA
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 USD / Hourly
  • <p>We are looking for a dedicated Administrative Assistant to join our team in Tustin, California. In this Contract to permanent position, you will play a key role in maintaining smooth office operations and supporting various administrative tasks. As the first point of contact for visitors and staff, you will ensure a detail-oriented and welcoming environment while handling critical organizational responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary front desk representative, greeting visitors and managing inquiries with attention to detail.</p><p>• Collect and distribute mail from the office on a weekly basis.</p><p>• Run occasional errands, including package pickups and deliveries.</p><p>• Maintain and restock office supplies to ensure smooth operations.</p><p>• Manage shared calendars and schedule meetings as needed.</p><p>• Coordinate parking arrangements and maintain accurate parking records.</p><p>• Organize weekly employee lunches and oversee pantry supplies.</p><p>• Support travel arrangements for staff and guests, including booking transportation.</p><p>• Track purchase orders and manage vendor relationships.</p><p>• Assist with planning and executing office events to enhance team engagement.</p>
  • 2025-10-31T19:19:07Z
Medical Collections Specialist
  • Irvine, CA
  • onsite
  • Contract / Temporary to Hire
  • 26.00 - 30.00 USD / Hourly
  • We are looking for a skilled Medical Collections Specialist to join our team in Irvine, California. This is a Contract-to-Permanent position, offering an excellent opportunity to grow your career in a dynamic healthcare environment. The ideal candidate will play a vital role in managing accounts receivable, resolving payment discrepancies, and ensuring compliance with industry regulations.<br><br>Responsibilities:<br>• Manage accounts receivable by following up on outstanding payments, payment errors, and claim denials.<br>• Analyze insurance Explanation of Benefits (EOBs) and initiate appeals when necessary to resolve discrepancies.<br>• Maintain detailed documentation of account issues, resolutions, and follow-up actions for patient records.<br>• Prepare and send required documentation via mail or other channels to support claims processing.<br>• Stay informed about commercial and managed care pricing models, as well as relevant rules and regulations.<br>• Ensure compliance with organizational policies and healthcare laws, safeguarding patient confidentiality at all times.<br>• Participate in compliance training sessions and promptly report any concerns or incidents to management.<br>• Utilize systems such as EHR platforms, Epic Software, and IBM AS/400 to ensure efficient claims and collections processes.<br>• Support the team by performing additional tasks as directed by supervisors or management.<br>• Contribute to the overall success of the department by collaborating with colleagues to meet organizational goals.
  • 2025-10-20T18:48:44Z
Medical Insurance Claims Specialist
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 26.00 USD / Hourly
  • We are looking for a dedicated Medical Insurance Claims Specialist to join our team on a contract basis in San Diego, California. In this role, you will manage insurance claims, verify patient eligibility, and ensure accurate processing of medical billing. This position requires strong communication skills, attention to detail, and a commitment to delivering excellent service to patients and healthcare professionals.<br><br>Responsibilities:<br>• Verify patients’ insurance coverage, including eligibility, copayments, deductibles, and pre-authorization requirements.<br>• Submit and manage treatment authorizations, ensuring timely approvals and addressing denials or escalations.<br>• Communicate with patients to explain their insurance benefits, financial responsibilities, and address any concerns.<br>• Collaborate with billing staff to ensure accurate processing of claims based on verified insurance information.<br>• Maintain detailed documentation of insurance verification activities, including interactions with insurance providers and patients.<br>• Resolve discrepancies in coverage and authorization denials, escalating complex cases when necessary.<br>• Coordinate with healthcare providers and administrative teams to improve the patient experience.<br>• Ensure compliance with patient confidentiality regulations and organizational policies.<br>• Educate patients on out-of-pocket expenses and assist with inquiries about billing procedures.
  • 2025-10-29T23:18:41Z
Collections Specialist
  • San Diego, CA
  • onsite
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • We are looking for an experienced Collections Specialist to contribute to a non-profit organization in San Diego, California. This contract position involves supporting the organization's collections activities, ensuring timely recovery of membership dues, and maintaining accurate records. Ideal candidates will have strong skills in accounts receivable processes and familiarity with accounting systems.<br><br>Responsibilities:<br>• Manage the collection of outstanding membership dues, including payments for advertising, events, and other related fees.<br>• Utilize Excel to maintain and update aging reports, ensuring accurate tracking of overdue accounts.<br>• Document collection activities comprehensively in Excel to support reporting and analysis.<br>• Handle accounts receivable processes to recover funds from a large member base.<br>• Communicate effectively with members to address and resolve payment issues.<br>• Apply Oracle systems to manage financial data and support collection efforts.<br>• Monitor accounts for discrepancies and take appropriate actions to reconcile balances.<br>• Collaborate with internal teams to ensure alignment on financial processes and collection strategies.<br>• Maintain professionalism and confidentiality while interacting with members and handling sensitive financial information.<br>• Provide regular updates on collection progress to relevant stakeholders.
  • 2025-11-03T16:28:59Z
Payroll Clerk
  • Corona, Ca, CA
  • onsite
  • Contract / Temporary to Hire
  • 22.16 - 28.00 USD / Hourly
  • <p>We are looking for a detail-oriented Payroll Clerk to join our team in Corona, CA. In this role, you will play a key part in managing payroll operations for a diverse workforce across multiple states. This position requires strong organizational skills, knowledge of wage laws, and the ability to work effectively in a fast-paced environment. This is a Contract-to-long-term opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with payroll administrators to compile and verify timekeeping records for payroll processing.</p><p>• Coordinate payroll activities across multiple divisions, ensuring timely and accurate reporting.</p><p>• Process payroll for a mix of union and non-union employees, including both hourly and salaried staff.</p><p>• Manage electronic timesheets on a weekly basis for approximately 1,200 employees.</p><p>• Handle multi-state payroll processing, adhering to state-specific regulations including California.</p><p>• Ensure compliance with prevailing wage laws and certified payroll requirements.</p><p>• Utilize Excel and payroll systems to manage imports, analyze data, and generate reports.</p><p>• Communicate effectively with accounting team members and division representatives to resolve payroll-related issues.</p><p>• Maintain accurate records of garnishments and other deductions in accordance with legal standards.</p><p>• Support the overall payroll function to ensure smooth and efficient operations.</p>
  • 2025-10-17T19:04:41Z
Office Clerk
  • Chula Vista, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • Robert Half is seeking a detail-oriented Office Clerk to assist with administrative and office support duties in a growing organization as part of a contract-based assignment. This role ensures the smooth functioning of day-to-day office activities by handling a variety of clerical and administrative tasks. This opportunity is perfect for candidates looking for flexibility and the ability to leverage their organizational skills in contract or project-based settings. <br> Key Responsibilities Perform general clerical duties, including filing, data entry, photocopying, and organizing documents. Assist with answering phones, routing calls, and responding to inquiries professionally. Handle incoming and outgoing mail, ensuring packages and correspondence are delivered on time. Maintain office supplies inventory, place orders, and ensure the office is well-stocked and organized. Prepare reports, update records, and maintain databases for easy access to information. Assist with scheduling, meeting coordination, and room reservations as required. Support internal departments with ad hoc tasks and special projects as requested.
  • 2025-10-29T16:24:06Z
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