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15 results for Customer Service Representative in Carlsbad, CA

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident lease renewal activities for a real estate and property organization in Tustin, California. This Long-term Contract opportunity is ideal for someone who excels in customer communication, retention-focused service, and detailed follow-through. In this role, you will guide residents through renewal options, address questions clearly, and help ensure a smooth and accurate renewal experience. Responsibilities: • Engage with residents in a detail-oriented and respectful manner, helping them understand renewal choices and encouraging continued occupancy. • Prepare, send, and track lease renewal offers while following up to confirm residents have received and reviewed all details. • Communicate proactively with residents approaching lease expiration to reduce turnover and support retention goals. • Coordinate with internal teams to arrange property inspections when needed to confirm home condition or assess upgrade opportunities. • Review month-to-month accounts, lease data, rent details, occupant information, and related charges to ensure records are accurate and complete. • Confirm compliance with renter's insurance, utility obligations, local code expectations, and company policy requirements before completing renewals. • Support pricing and term discussions by gathering information and escalating recommendations for management approval when exceptions are needed. • Audit completed renewal documents for accuracy, provide weekly progress updates, and assist with notice-to-vacate follow-up to help keep move-out steps on schedule.
2026-09-17T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
22.8 - 24 USD / Hourly
We are looking for a Customer Service Representative to support clients in Irvine, California. This contract opportunity is ideal for someone who thrives in a fast-moving service environment and takes pride in delivering accurate, responsive support across the full customer experience. The person in this role will manage inquiries, coordinate with internal teams to resolve issues, and help ensure orders, deliveries, and account requests are handled with care and consistency. Responsibilities:• Manage customer inquiries through phone and other communication channels, providing prompt and attentive support for service-related needs.• Take ownership of customer issues from initial contact through final resolution, partnering with internal departments to ensure timely follow-up and clear communication.• Process order-related activities accurately, including order entry, customer account support, shipping coordination, and delivery updates.• Use multiple internal applications throughout the workday to research information, document activity, and maintain service accuracy.• Escalate recurring service concerns or unresolved issues to leadership with clear, timely feedback.• Support inbound and outbound customer communication to address requests, provide updates, and strengthen client relationships.• Contribute to assigned projects and provide additional operational support as business demands require.• Work additional hours when needed to help meet service levels, order deadlines, or team priorities.
2026-09-16T00:00:00Z

Customer Service Representative

Elfin Forest, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
We are looking for a Customer Service Representative to join our team in San Marcos, California, on a Contract basis. This position supports customers throughout the order lifecycle by providing timely updates, resolving service concerns, and helping ensure accurate, on-time fulfillment. The ideal candidate brings strong communication skills, attention to detail, and a customer-first mindset when working with both clients and internal teams. Responsibilities: • Manage customer orders from initial entry through final processing, ensuring all details are complete and accurate. • Keep customers informed on order progress, product availability, shipment timing, tracking details, and expected delivery schedules. • Prepare and distribute order-related documentation, including confirmations and shipping paperwork. • Update existing orders as needed and communicate revisions clearly to customers and cross-functional partners. • Work closely with sales, purchasing, inventory, warehouse, and shipping teams to support timely and accurate order fulfillment. • Arrange shipment timing with warehouse locations and assist in coordinating deliveries. • Track outstanding orders and take initiative to address delays, stock issues, or other service disruptions before they escalate. • Support customers with transportation-related concerns such as damaged deliveries, freight questions, and claim follow-up. • Handle sensitive or unexpected customer updates with professionalism, empathy, and a focus on practical resolution. • Maintain accurate records in company systems and provide general administrative and customer support as needed.
2026-09-03T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-09-14T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
Client Services RepresentativeSummaryOur client is seeking a professional and personable Client Services Representative to serve as a key point of contact for clients and provide exceptional day-to-day service. This role will respond to client questions, assist with account and service needs, coordinate requests, and ensure issues are resolved efficiently and accurately. The ideal candidate is customer-focused, highly organized, and comfortable handling multiple priorities in a fast-paced financial services environment. Strong communication skills, attention to detail, and the ability to build positive client relationships are essential. Key Responsibilities<ul><li>Serve as a primary point of contact for client questions, requests, and account needs.</li><li>Provide timely, professional support by phone, email, and in person.</li><li>Assist clients with account inquiries, transactions, transfers, statements, products, and services.</li><li>Research and resolve client issues while providing clear communication and follow-up.</li><li>Coordinate with internal teams to ensure client requests are completed accurately and efficiently.</li><li>Process account updates, client documentation, and service requests.</li><li>Assist with new account setup and account maintenance.</li><li>Educate clients on products, services, and processes as needed.</li><li>Maintain accurate and confidential client records and information.</li><li>Track outstanding requests and follow up to ensure a positive client experience.</li><li>Identify and escalate complex issues or concerns to the appropriate team.</li><li>Provide general administrative and operational support as needed.</li></ul>
2026-09-03T00:00:00Z

Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Call Center RepresentativeRobert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment. Position OverviewThe Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to incoming calls and provide professional, compassionate customer service</li><li>Assist clients with questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Customer Service Lead

Irvine, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Customer Service Lead to oversee a fast-paced team focused on outbound customer engagement in Irvine, California. This Long-term Contract opportunity is ideal for a hands-on leader who can build accountability, strengthen team performance, and create an encouraging environment centered on results. The role combines daily coaching, operational oversight, and performance analysis to help a high-volume business development team succeed consistently. Responsibilities: • Lead and support a team of Business Development Representatives handling high-volume outbound calling activities to drive business results. • Set clear performance expectations and energize the team to achieve daily, weekly, and monthly goals through consistent direction and encouragement. • Design and refine team workflows, performance plans, and operating practices to maintain strong and reliable productivity levels. • Coach both new hires and tenured employees on communication methods, product understanding, call quality, and effective sales approaches. • Monitor individual and team results, evaluate progress against targets, and deliver timely feedback to improve effectiveness. • Create engaging motivational programs such as contests, incentives, team challenges, and targeted learning sessions to sustain momentum. • Review production data and performance trends, then turn insights into action plans that strengthen output and overall team growth. • Maintain quality assurance standards by auditing work, reinforcing accurate messaging, and ensuring processes are followed efficiently. • Present performance findings and operational updates clearly to senior leadership while partnering with managers, administrators, and executive stakeholders. • Foster a culture of recognition and engagement by leading team huddles and virtual meetings that celebrate achievements and reinforce goals.
2026-09-17T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, handling high-volume inbound inquiries, and connecting community members with appropriate services and support. In this role, you will serve as a key point of contact, deliver thoughtful assistance across multiple communication channels, and maintain accurate records in web-based platforms. Responsibilities: • Handle incoming calls and inquiries with professionalism, empathy, and a strong focus on resolving client needs efficiently. • Record client conversations, outcomes, and follow-up details in CRM and other web-based systems with a high degree of accuracy. • Guide individuals to relevant programs, benefits, and community resources based on their questions and circumstances. • Work closely with internal departments to coordinate responses and ensure each case is addressed in a timely manner. • Maintain current knowledge of organizational services, referral options, and support resources to provide reliable information. • Deliver a consistently positive customer experience through phone, chat, and written communication. • Use tools and platforms such as Avaya CMS, CRM applications, and standard Microsoft Office programs to manage daily tasks effectively.
2026-09-14T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-09-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20 - 21 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-09-11T00:00:00Z

Client Services Coordinator

Fallbrook, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
You're the person who makes sure the client experience feels effortless.A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role. Your day will include<ul><li>Respond to client inquiries by phone and email</li><li>Coordinate appointments and service schedules</li><li>Maintain accurate client records</li><li>Follow up on outstanding documentation</li><li>Assist with account and service questions</li><li>Coordinate communication between clients and internal teams</li><li>Update information in company systems</li><li>Prepare client correspondence and documentation</li><li>Track open service requests</li><li>Escalate complex issues appropriately</li><li>Assist with reporting and administrative projects</li><li>Maintain confidentiality of sensitive client information</li></ul>
2026-08-28T00:00:00Z

Client Experience Specialist

Cardiff-by-the-Sea, CA
onsite
Temporary / Contract
24 - 28 USD / Hourly
YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.A growing healthcare services organization in Oceanside is searching for a Client Experience Specialist to join its customer support team.We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.This is a strong opportunity for someone who wants to take their customer service experience into a more professional client services or operations environment. YOUR DAY-TO-DAY<ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
2026-09-02T00:00:00Z

Customer Sales Support LL.US

Chula Vista, CA
onsite
Temporary / Contract
29 - 30 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support sales operations and deliver responsive service for aftermarket parts customers in Chula Vista, California. This Long-term Contract position works closely with airline customers, maintenance providers, and brokers to handle inquiries, process orders, and keep communication moving efficiently across the order lifecycle. The role is part of a high-performing team that helps maintain reliable global support while strengthening account relationships and customer satisfaction. Responsibilities: • Support airline customers, maintenance organizations, and brokers with aftermarket spares requests while providing dependable account assistance throughout the sales process. • Respond to general customer questions, provide accurate product and service information, and guide users through available support resources and portal tools. • Prepare and manage customer quotes and orders by following established procedures and routing specialized issues to the appropriate internal teams when needed. • Monitor credit-related approvals and invoice payment matters to help prevent delays in order fulfillment. • Record customer communications, transactions, and service activity accurately in CRM and business systems such as Microsoft Dynamics and Salesforce. • Partner with provisioning, logistics, shipping, and warehouse teams to expedite deliveries, follow up on order status, and trace shipments when exceptions occur. • Produce regular activity and output updates for management to support performance tracking and service goals. • Contribute ideas for process improvement and support quality-focused initiatives that enhance service delivery and operational efficiency.
2026-09-14T00:00:00Z

Bank Teller / Client Services Representative

San Diego, CA
onsite
Temporary / Contract
25 - 30 USD / Hourly
Bank Teller / Client Services RepresentativeSummaryOur client is seeking a friendly, detail-oriented Bank Teller / Client Services Representative to provide exceptional service to clients and support day-to-day branch operations. This role will serve as a front-line resource for clients, assisting with transactions, account questions, banking products, and general service needs.The ideal candidate is personable, professional, and comfortable handling financial transactions while maintaining accuracy and confidentiality. Strong communication skills, attention to detail, and a genuine commitment to helping clients are essential. Key Responsibilities<ul><li>Provide welcoming, professional service to clients in person and by phone.</li><li>Process routine banking transactions including deposits, withdrawals, transfers, payments, and other account requests.</li><li>Answer client questions regarding accounts, products, services, fees, and general banking needs.</li><li>Assist clients with account maintenance, new account documentation, and other service requests.</li><li>Identify client needs and connect them with appropriate banking products, services, or Relationship Managers.</li><li>Handle cash and financial transactions accurately while following established procedures.</li><li>Balance and reconcile transactions and maintain accurate records.</li><li>Research and resolve routine client issues, escalating more complex concerns when appropriate.</li><li>Follow up on outstanding client requests to ensure a positive experience.</li><li>Maintain confidentiality of client and account information.</li><li>Support branch and administrative operations as needed.</li><li>Follow all applicable banking policies, procedures, and compliance requirements.</li></ul>
2026-09-03T00:00:00Z

Service Coordinator

San Diego, CA
onsite
Temporary to Hire
25 - 27.5 USD / Hourly
We are looking for a Service Coordinator to support service operations for a growing fire protection and life safety organization in San Diego, California. This contract position with the potential to become permanent is ideal for someone who excels at scheduling, customer communication, and administrative coordination in a fast-paced service environment. The person in this role will help keep field work organized by aligning technicians, materials, and documentation while ensuring customers receive timely and attentive support. Responsibilities: • Coordinate daily service activity by opening work orders, assigning technicians, and tracking progress from scheduling through completion. • Arrange for materials and equipment to be available for upcoming jobs so field teams can perform work without unnecessary delays. • Communicate appointment details, schedule updates, and service status clearly to both customers and technicians. • Maintain accurate service records, including notes on scheduling efforts, job documentation, and completion details for billing and compliance purposes. • Support efficient dispatching by planning routes that reduce travel time and improve productivity across service calls. • Address customer concerns promptly, help resolve service issues, and ensure clients are matched with the appropriate level of support. • Provide required documentation to customers or local authorities when service work must be recorded or submitted. • Review completed jobs for time, materials, and supporting details before forwarding them for invoicing. • Adjust recurring service schedules as operational needs change and help keep open work aligned with required service timelines. • Assist leadership with administrative service support, including preparing job-related information and occasional quote coordination.
2026-09-09T00:00:00Z