We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
<p>We are looking for a Loan Servicing Specialist to join our team in Hawthorne, California. In this role, you will play a vital part in ensuring the smooth management and maintenance of consumer mortgage loans, applying your expertise in loan servicing and credit union operations. This is a long-term contract position, offering an opportunity to grow within the dynamic credit union industry.</p><p><br></p><p>Responsibilities:</p><p>• Manage the lifecycle of consumer mortgage loans, including servicing tasks and ongoing maintenance.</p><p>• Ensure compliance with relevant consumer mortgage rules and regulations.</p><p>• Utilize Symitar or similar credit union software to effectively perform loan servicing activities.</p><p>• Monitor call center metrics to maintain high levels of customer satisfaction and operational efficiency.</p><p>• Collaborate with team members to analyze and address critical issues in consumer banking operations.</p><p>• Provide support for credit card and consumer lending processes, ensuring accuracy and timely execution.</p><p>• Conduct criticality analysis to prioritize tasks and resolve complex servicing challenges.</p><p>• Maintain detailed records and documentation to ensure accuracy and adherence to compliance standards.</p><p>• Assist in training and onboarding team members on loan servicing systems and procedures.</p>
<p>We are actively seeking three (3) talented and bilingual Member Services Representatives to join our team on a seasonal full-time basis. With the Annual Enrollment Period (AEP) fast approaching, this is an exciting opportunity to support diverse communities while leveraging your Medicare knowledge and bilingual communication skills. <strong>Active California Life & Health Insurance licensure and AHIP certification are required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle <strong>inbound</strong> and <strong>outbound calls</strong> to prospective members.</li><li>Present and promote <strong>Medicare Advantage products</strong> per CMS-approved guidelines.</li><li>Conduct needs assessments and cost-benefit analyses to match products to customer needs.</li><li>Complete enrollment processes for members, ensuring accuracy and compliance.</li><li>Schedule <strong>in-person meetings</strong> or event RSVPs for members who prefer alternative enrollment methods.</li><li>Consistently meet or exceed individual <strong>sales goals</strong>.</li><li>Maintain adherence to <strong>HIPAA compliance standards</strong> in all communications regarding client interactions.</li><li>Exhibit cultural sensitivity and maintain professional boundaries with all members.</li><li>Fulfill other duties as assigned, contributing to organizational success during AEP.</li></ul><p><br></p>
<p>We are looking for an experienced Customer Service Representative to join our team on a contract basis in Santa Barbara, California. In this role, you will provide exceptional support to clients by handling inquiries and ensuring customer satisfaction. This position is ideal for someone who thrives in a fast-paced environment and enjoys delivering top-notch service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls promptly and professionally to address customer inquiries and concerns.</p><p>• Maintain detailed records of customer interactions and transactions in the system.</p><p>• Resolve customer issues by identifying solutions and escalating when necessary.</p><p>• Collaborate with team members to improve service quality and streamline processes.</p><p>• Follow established procedures and guidelines to ensure compliance with company standards.</p><p>• Handle outbound calls as needed to follow up on customer requests or provide additional support.</p><p>• Monitor and manage call queues to maintain optimal response times.</p><p>• Deliver a positive customer experience by demonstrating empathy and professionalism.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Cloud Engineer to join our team in Woodland Hills, California. This is a Contract-to-Permanent position, offering an exciting opportunity to contribute to cloud operations and engineering initiatives while collaborating with cross-functional teams. The role involves designing and implementing scalable cloud solutions, ensuring infrastructure security, and supporting enterprise-level operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement solutions for cloud operations, including Azure policies, backup strategies, and resource lifecycle management.</p><p>• Enforce security measures such as antivirus and malware protection, logging standards, and tagging protocols.</p><p>• Monitor and remediate infrastructure vulnerabilities in collaboration with the Cyber Security and Application teams.</p><p>• Generate and maintain reports related to infrastructure security using Microsoft Defender and Azure Security Center.</p><p>• Provide support for PaaS databases and cloud networking, working closely with the Network team when necessary.</p><p>• Assist developers and enterprise teams by offering cloud-related technical support and tracking cloud assets.</p><p>• Drive continuous improvement in cloud security by addressing vulnerabilities and maintaining compliance.</p><p>• Collaborate with cross-functional teams to enhance cloud infrastructure and ensure optimal performance.</p><p>• Support enterprise-level cloud operations and handle escalated issues (L4 support).</p>
<p>We are looking for an organized and proactive Facilities Assistant to join our team in Goleta, California. In this long-term contract position, you will play a key role in supporting our hospitality department by ensuring operational excellence and delivering exceptional service to internal stakeholders. This is an on-site role where attention to detail, event planning expertise, and strong technical skills will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee event planning activities, including organizing celebrations and events.</p><p>• Assist with office moves and ensure seamless transitions for employees.</p><p>• Monitor and track budgets to ensure financial goals are met.</p><p>• Utilize tools like Slack, Asana, and Google Suite for efficient communication and project management.</p><p>• Maintain conference rooms and facilities, ensuring they are fully operational and well-maintained.</p><p>• Support daily operations by managing computerized maintenance management systems (CMMS).</p><p>• Collaborate with team members to plan and execute high-level projects.</p><p>• Provide excellent customer service to employees and act as a point of contact for facility-related inquiries.</p><p>• Leverage Apple OS and other technical tools to streamline processes.</p><p>• Work closely with department leadership to ensure smooth execution of objectives.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced SharePoint Developer to join our team in Woodland Hills, California. This Contract-to-permanent position offers an exciting opportunity to help modernize organizational workflows by integrating cloud-based SharePoint solutions and developing Power Apps applications. The ideal candidate will work both independently and collaboratively to support critical business needs while ensuring seamless transitions to new systems.</p><p><br></p><p>Responsibilities:</p><p>• Develop and customize cloud-based SharePoint solutions to meet organizational requirements.</p><p>• Create and maintain Power Apps applications to streamline business processes and enhance user experience.</p><p>• Collaborate with various departments to migrate fileservers and shared drives into SharePoint.</p><p>• Debug and resolve technical issues related to SharePoint, Power Apps, and Power Automate.</p><p>• Support business users in creating and troubleshooting Power Apps applications.</p><p>• Administer and maintain the SharePoint environment, ensuring optimal functionality and security.</p><p>• Define and implement processes for PowerApps usage and database integrations.</p><p>• Work autonomously to manage multiple projects while interfacing with internal and external stakeholders.</p><p>• Assist in building a Center of Excellence for SharePoint and PowerApps skills.</p><p>• Connect SharePoint applications to databases and ensure seamless data integration.</p>
<p><b> </b></p><p>We are seeking a detail-oriented and reliable Logistics Coordinator to support our partnership with the United States Postal Service (USPS) in their California location. This role plays a critical part in ensuring smooth operational performance, safety compliance, and timely delivery of shipments. You will serve as the on-site liaison between USPS staff, drivers, and our internal sales team, focusing on issue resolution, process efficiency, and high service standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with USPS staff within the Los Angeles facility.</li><li>Serve as the on-site point of contact for issue resolution and account performance updates.</li><li>Conduct safety audits with drivers on all USPS loads (e.g., wheel chocking, key turn-in).</li><li>Verify trailer audits, inspections, and inventory accuracy.</li><li>Hold weekly meetings with USPS On-Site Leadership and Operations to review performance metrics.</li><li>Engage directly with drivers to ensure on-time deliveries and proactively address issues.</li><li>Coordinate pick-ups between expeditors and drivers as needed.</li><li>Monitor loadings and departures to meet USPS timing and quality standards.</li><li>Oversee shipment execution tasks including scheduling, tracking, and tracing.</li><li>Maintain accurate and timely data within the Transportation Management System (TMS).</li><li>Communicate proactively with internal sales teams regarding shipment updates, service exceptions, and accessorial charges.</li><li>Collaborate with sales representatives to ensure exceptional client service and operational success.</li></ul><p><br></p><p><b> </b></p><p><b> </b></p>
We are looking for a detail-oriented Logistics Coordinator to join our team in Paramount, California. This position offers an excellent opportunity for professionals with experience in logistics and distribution who thrive in dynamic environments. The role involves managing shipping operations, inventory control, and warehouse activities to ensure smooth and efficient processes.<br><br>Responsibilities:<br>• Oversee the coordination of shipping functions, including receiving and processing shipments.<br>• Manage order fulfillment processes to ensure timely and accurate delivery.<br>• Maintain inventory records and conduct regular audits to ensure accuracy.<br>• Collaborate with warehouse staff to optimize workflows and ensure operational efficiency.<br>• Monitor and manage facility maintenance to uphold safety and cleanliness standards.<br>• Address customer service inquiries related to logistics and distribution.<br>• Implement strategies to improve warehouse operations and distribution processes.<br>• Ensure compliance with customs regulations and shipping requirements.<br>• Utilize warehouse equipment effectively to streamline operations.<br>• Coordinate logistics activities to meet organizational goals and deadlines.
<p><strong>Summary</strong></p><p>The Controller is responsible for directing the day-to-day financial activities of the organization by overseeing transactional accounting work and taking a hands-on role in month-end close-out, public and private grant collections, and reconciliations, as well as assisting the Senior Director of Finance in preparing reports which summarize and forecast the organization's business and financial activities. The ideal candidate must possess the ability to balance the day-to-day needs of the organization while being open and flexible to addressing urgent needs and additional projects as they arise. This position reports to the Senior Director of Finance.</p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p><p>1. Responsible for oversight of day-to-day accounting and grant accounting.</p><p>2. Reviews and supervises the report functions of The People Concern and related support staff.</p><p>3. Assists in the management of the agency cash flow and prepares regular cash flow projections as directed by the Senior Director of Finance.</p><p>4. Maintain GL by making recurring, ordinary or correcting journal entries in accordance with GAAP, FASB and agency policies and procedures.</p><p>5. Reviews and implements the process of recording pledges receivables.</p><p>6. Supervises the timely monthly closing process for invoicing and financial reporting and maintains balance sheet schedules.</p><p>7. Prepares monthly financial statements and regular program financial reports as directed by the Senior Director of Finance.</p><p>8. Reviews and approves bank reconciliations.</p><p>9. Perform maintenance and recording of fixed assets and equipment, including additions, deletions, depreciation, and dispositions.</p><p>10. Prepares monthly trial balance and cost center reports.</p><p>11. Assists in the management of the annual audit and tax preparation.</p><p>12. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.</p><p>13. Has shared oversight of public and private grant reporting.</p><p>14. Works with the Pery Consulting Group as needed in tracking grant performance and allocation methodology to ensure maximization of grant utilization as well as proper allocation and optimal net revenue results.</p><p>15. Works with the Senior Director of Finance, Senior Grants Billing Manager, and program managers to assist with tracking grants and budget modifications, as needed.</p><p>16. Verifies and controls the pre-numbered documents, such as check and receipt stock.</p><p>17. Assists the Senior Director of Finance with preparation and modifications of the annual budget.</p><p>18. Analyzes, recommends, and assists in the implementation of accounting policies, quality, and internal control procedures.</p><p>19. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.</p><p>20. Works to safeguard agency assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls, and checks across all departments.</p><p>21. Supervises the Senior Accounting Manager.</p><p>22. Prepares analytical reports as required.</p><p>23. Interfaces with other staff members to provide support on grant management and financial reporting.</p><p>24. Stay abreast of government regulations and preparation and coordination of audits and annual tax filings.</p><p>25. Additional responsibilities, tasks and projects as assigned by supervisor.</p>
<p>About the Role:</p><p> We’re seeking a detail-oriented and motivated Collector to join our team at a busy Ambulatory Surgery Center. This position is responsible for managing the collection of patient and insurance balances, ensuring timely reimbursement, and maintaining a high level of professionalism in all interactions. The ideal candidate is proactive, organized, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and follow up on outstanding patient and insurance balances.</li><li>Process insurance denials and appeals promptly and accurately.</li><li>Contact patients and payers via phone and email to resolve account issues.</li><li>Verify insurance information and update patient records as needed.</li><li>Post payments, adjustments, and reconcile accounts.</li><li>Collaborate with billing and front-office teams to resolve billing discrepancies.</li><li>Maintain compliance with HIPAA and organizational policies.</li></ul>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a talented Marketing Specialist to join our team on a contract basis in Los Angeles, California. In this role, you will contribute to the creation and execution of impactful marketing campaigns, manage digital content, and assist with design and copywriting tasks. This opportunity is ideal for someone with a strong background in marketing and a keen eye for detail.<br><br>Responsibilities:<br>• Develop and coordinate marketing campaigns across various platforms, ensuring alignment with strategic goals.<br>• Create engaging digital content, including email campaigns and social media posts, to enhance brand visibility.<br>• Utilize Adobe InDesign and other Creative Cloud tools to design marketing assets and materials.<br>• Collaborate with team members to assist in writing and editing marketing copy.<br>• Support administrative tasks related to marketing initiatives, ensuring smooth project execution.<br>• Analyze campaign performance metrics and provide actionable insights to improve future strategies.<br>• Work on asset creation and management, ensuring brand consistency across all materials.<br>• Partner with stakeholders to maintain effective communication and ensure timely delivery of projects.<br>• Adapt quickly to new priorities and contribute to the success of ongoing marketing efforts.
