<p>The Healthcare Business Analyst – Pharmacy API Integrations is responsible for managing and improving API integrations between the organization and external pharmacy partners. This role serves as a key point of contact for API-related initiatives, ensuring integrations are well-documented, reliable, secure, and designed to support efficient pharmacy operations and a positive customer experience.</p><p><br></p><p>The individual will collaborate with external partners and internal teams across software engineering, quality assurance, project management, and operations to define requirements, resolve integration challenges, and deliver effective technical solutions. A major focus will be monitoring operational KPIs and identifying opportunities to improve performance, including faster prescription fulfillment, fewer escalations, and reduced manual intervention.</p><p><br></p><p>The ideal candidate combines strong technical and analytical skills with excellent communication, customer service, and project ownership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee pharmacy API integrations and continuously improve the experience for internal users, external pharmacy partners, and software implementation teams.</li><li>Consult with external customers and technology partners to provide guidance on API integration requirements, implementation, and best practices.</li><li>Maintain accurate, comprehensive, and up-to-date API documentation for external partners and internal stakeholders.</li><li>Collaborate with business analysts, project managers, software engineers, QA, and operations teams to define integration designs, data requirements, and workflows.</li><li>Translate business needs into clear technical requirements and develop integration solutions that support customer and operational objectives.</li><li>Investigate and troubleshoot integration issues, identify system gaps, and recommend solutions to improve reliability and performance.</li><li>Evaluate proposed solutions for technical and operational feasibility, ensuring they meet business requirements.</li><li>Monitor integration performance and operational KPIs, identifying opportunities to improve prescription fulfillment speed, reduce escalations, and minimize manual processes.</li><li>Apply a strong understanding of software development principles and API technologies to connect systems across organizations.</li><li>Stay current with emerging API technologies, industry standards, and integration best practices.</li><li>Maintain technical knowledge through ongoing professional development, industry research, and participation in relevant professional networks.</li><li>Follow established security, privacy, and administrative safeguards when performing job responsibilities.</li><li>Ensure compliance with HIPAA requirements and applicable healthcare data protection standards.</li></ul><p><strong>Performance Expectations</strong></p><p>Success in this role will be measured by the quality and accuracy of API documentation, effectiveness and reliability of integration solutions, and timely communication with external partners, vendors, business users, and internal IT teams. Additional performance measures include code resiliency, defect rates, integration stability, and improvements in operational efficiency.</p>
<p>We are looking for a Medical Secretary to support a busy university-affiliated healthcare office. This long-term contract opportunity is fully onsite and suited for someone who brings strong organization, compassion, and care to every patient interaction. The position plays a key role in coordinating appointments, managing administrative tasks, and helping patients navigate the office with confidence and care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival, guide them through check-in, and help create a detail-oriented and reassuring office experience.</p><p>• Collect, review, and update patient demographic, insurance, and registration details with a high level of accuracy.</p><p>• Coordinate appointment bookings, rescheduling, and calendar updates using the organization's scheduling and medical records platforms.</p><p>• Verify insurance information before visits and communicate clearly with patients regarding registration needs.</p><p>• Support the office manager with administrative duties such as maintaining records, preparing reports, and organizing daily workflow tasks.</p><p>• Build and update spreadsheets, generate routine data reports, and assist with presentation materials when needed.</p><p>• Enter information into office systems promptly while protecting confidentiality and maintaining complete documentation.</p><p>• Monitor inventory levels and place orders for office supplies to keep the department operating smoothly.</p><p>• Provide calm, courteous service to patients and clients, including those who may be upset or in urgent situations.</p>
<p>We are looking for a detail-oriented Medical Scheduler to join a university-affiliated healthcare setting. This Long-term Contract position is fully onsite and supports a busy office where patient service, accuracy, and professionalism are essential. The ideal candidate will help create a smooth experience for patients by coordinating appointments, managing registration details, and maintaining organized administrative workflows.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival and guide them through the check-in and registration process with professionalism and courtesy.</p><p>• Coordinate and update appointments within the scheduling system to support efficient daily patient flow.</p><p>• Collect, review, and enter demographic and insurance details while maintaining a high level of accuracy.</p><p>• Confirm insurance coverage and address scheduling-related questions to help prevent delays in care.</p><p>• Provide calm, service-focused support to patients and families, including those who may be experiencing stress or urgent concerns.</p><p>• Assist with administrative tasks such as data entry, report preparation, and general record maintenance.</p><p>• Monitor and replenish office supply inventory to help ensure uninterrupted front-office operations.</p><p>• Learn and use internal scheduling or medical records tools as needed, with training provided when applicable.</p>
<p>We are looking for an experienced Environmental, Health, & Safety Manager to lead compliance and workplace safety efforts across multiple manufacturing sites, with primary responsibility based in New Jersey. This position will shape and advance environmental, health, and safety programs by strengthening procedures, training, documentation, and site accountability. The role also partners with operational and quality leaders to prepare for audits, maintain regulatory readiness, and promote a culture of continuous improvement.</p><p><br></p><p>Benefits: Medical, Dental, Vision, PTO, 401k</p><p><br></p><p>Responsibilities:</p><p>• Direct environmental, health, and safety activities for two New Jersey facilities while providing guidance and oversight to additional locations to support consistent standards across the network.</p><p>• Build and enhance EHS programs by refining policies, work instructions, training materials, and recordkeeping practices to improve compliance and operational performance.</p><p>• Establish a long-range safety strategy with measurable objectives, defined timelines, and clear ownership for implementation at each site.</p><p>• Maintain audit and compliance documentation in a complete, organized, and inspection-ready state for social responsibility, customer, and regulatory reviews.</p><p>• Coordinate all phases of internal and external audits, including readiness assessments, mock reviews, corrective action planning, and follow-up on outstanding findings.</p><p>• Partner with quality leadership during audit preparation by managing assigned compliance sections and serving as a knowledgeable resource during assessments.</p><p>• Develop and deliver safety training initiatives, including orientation for new permanent employees, while working with HR to schedule sessions and maintain accurate employee training records.</p><p>• Lead emergency preparedness efforts by updating response plans, organizing drills, and ensuring readiness for hazardous material events and workplace incidents.</p><p>• Conduct site inspections, investigate incidents and near misses, analyze safety trends, and drive corrective and preventive actions through completion.</p><p>• Monitor regulatory obligations, permits, certifications, budgets, and key performance indicators, and provide regular updates to senior leadership.</p>
<p>We are looking for a Medical Scheduler to support daily scheduling operations for a healthcare team in Monmouth County New Jersey. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable balancing patient coordination with staffing support in a fast-moving environment. The role focuses on keeping schedules accurate, addressing changes quickly, and helping maintain smooth day-to-day operations through clear communication and dependable administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Manage and update staff, patient, or client calendars to keep daily schedules accurate and current.</p><p>• Arrange coverage for time off, unexpected absences, and same-day call-outs while helping maintain appropriate staffing levels.</p><p>• Notify employees and leaders of schedule adjustments in a timely manner to support operational continuity.</p><p>• Track scheduling activity, attendance, and coverage details while maintaining organized records and routine reports.</p><p>• Address conflicts, gaps, and urgent scheduling issues by identifying practical solutions with minimal disruption.</p><p>• Provide support during onboarding setup by entering and maintaining information within scheduling platforms.</p><p>• Respond to scheduling-related questions from employees, patients, or other stakeholders with professionalism and clarity.</p><p>• Prepare summaries and reports on staffing patterns, attendance, and scheduling trends to support operational decisions.</p><p>• Assist with additional administrative or operational assignments as business needs evolve.</p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>profit sharing</li><li>pension</li><li>paid time off</li></ul><p><br></p><p>Responsibilities:</p><ul><li>Handle insurance authorization process for hospital or medical procedures</li><li>Work with physicians and other healthcare providers to obtain correct documentation for insurance authorizations</li><li>Ensure compliance with insurance company requirements and healthcare laws and regulations</li><li>Communicate with insurance companies on behalf of the patient and the healthcare provider</li><li>Maintain up-to-date knowledge of medical procedures, healthcare codes, and insurance policies</li><li>Assist physicians in determining the necessity of procedures based on health plan coverage</li></ul><p><br></p>
We are looking for a welcoming and organized Medical Receptionist to support daily front office operations for a non-profit healthcare organization in Connecticut. This contract opportunity is well suited for someone beginning their administrative career and interested in building experience in a patient-focused medical setting. In this role, you will help create an organized, positive experience for patients while assisting with scheduling, records management, and essential office coordination.<br><br>Responsibilities:<br>• Coordinate patient visits by arranging appointments, updating provider schedules, and helping maintain an efficient daily calendar.<br>• Greet patients upon arrival, guide them through check-in procedures, and support a smooth check-out experience at the end of each visit.<br>• Enter and update patient demographics, insurance details, billing information, and other required records with accuracy.<br>• Maintain electronic medical documentation within the organization’s records platform while ensuring information remains current and complete.<br>• Support day-to-day administrative workflows by communicating with staff, organizing front desk activities, and assisting with office coordination needs.<br>• Help process insurance-related information and related data entry tasks in accordance with office procedures.<br>• Contribute to an efficient and patient-centered environment by responding to routine questions in a thoughtful and compassionate manner.
<p><strong>Robert Half is seeking an experienced Procurement Counsel</strong> to support a leading New York City healthcare organization. This position will play a critical role in advising on complex procurement, technology, vendor, and commercial contracting matters across a large, dynamic enterprise.</p><p>While experience within healthcare is highly desirable, we are also interested in attorneys with strong backgrounds in technology transactions, commercial contracting, procurement, vendor management, public sector contracting, or highly regulated industries who are looking to apply their expertise within a healthcare environment.</p><p> </p><p><strong>Location:</strong> New York, NY (Downtown)</p><p><strong>Schedule:</strong> Hybrid | 4 Days Onsite (Monday-Thursday), Remote Fridays</p><p><strong>Duration:</strong> 6+ Month Contract (Potential for Extension)</p><p><strong>Compensation:</strong> $85+/hour</p><p> </p><p><strong>Position Overview</strong></p><p>This role offers a unique opportunity to work on a broad range of procurement and contracting matters supporting technology, operations, supply chain, professional services, and strategic business initiatives. The successful candidate will serve as a trusted legal advisor, helping stakeholders navigate complex commercial transactions while managing risk and ensuring compliance with organizational policies and applicable regulations.</p><p>This is an excellent opportunity for an attorney who enjoys negotiating sophisticated agreements, partnering with business teams, and providing practical, solution-oriented legal guidance in a fast-paced environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Commercial Contracting & Procurement Support</strong></p><ul><li>Draft, review, negotiate, and advise on a wide range of commercial agreements, including:</li><li>Software and SaaS agreements</li><li>Technology and cloud services contracts</li><li>Data privacy and data sharing agreements</li><li>Professional services agreements</li><li>Consulting agreements</li><li>Vendor and supplier contracts</li><li>Procurement and purchasing agreements</li><li>Structure and negotiate contract terms to align with organizational objectives and risk tolerance.</li></ul><p><strong>Legal & Strategic Counsel</strong></p><ul><li>Serve as a key legal advisor on procurement, sourcing, and vendor management initiatives.</li><li>Provide practical guidance regarding contractual obligations, business risks, and compliance requirements.</li><li>Support internal stakeholders throughout the procurement lifecycle.</li></ul><p><strong>Risk Management & Compliance</strong></p><ul><li>Identify, assess, and mitigate legal, operational, and contractual risks.</li><li>Advise on applicable regulatory, privacy, and compliance considerations.</li><li>Assist in developing and improving procurement policies, procedures, and contract governance practices.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner closely with procurement, finance, technology, operations, compliance, and executive leadership teams.</li><li>Deliver responsive and business-focused legal guidance to support strategic initiatives and day-to-day operations.</li><li>Collaborate effectively across multiple departments and stakeholder groups.</li></ul>
We are looking for a Project Manager/Sr. Consultant to support a pharmaceutical client in Warren, New Jersey on a contract position. This role will lead configuration and delivery efforts for engagement management and transparency reporting processes, partnering with business, compliance, finance, and technical teams to align system capabilities with operational needs. The ideal candidate brings hands-on experience with MediSpend solutions and can guide implementation activities from requirements through testing, user readiness, and deployment.<br><br>Responsibilities:<br>• Lead workshops with business and compliance stakeholders to define operational needs and convert them into effective system configurations for healthcare practitioner and healthcare organization engagement processes.<br>• Build and refine workflow components such as assessments, qualification steps, approvals, documentation controls, and contract routing to support compliant engagement execution.<br>• Establish payment-related processes by coordinating request flows, approval paths, and connections with finance and accounts payable teams.<br>• Configure rules for spend categorization, validation logic, exception handling, and reporting outputs to support aggregate spend and transparency obligations.<br>• Create and maintain data mappings across source systems, ensuring engagement and payment information is accurately transferred, reconciled, and aligned with master data.<br>• Investigate workflow and transaction issues, resolve data discrepancies, and partner with cross-functional teams to correct incomplete, duplicate, or inaccurate records.<br>• Oversee testing activities by developing scenarios, supporting user acceptance efforts, documenting defects, and confirming resolutions before release.<br>• Prepare training materials, user guidance, and operational documentation while providing go-live assistance and post-launch stabilization support.<br>• Manage implementation work using structured project management practices, tracking deliverables, priorities, risks, and progress through tools such as Jira.<br>• Support data migration and integration troubleshooting as part of the overall deployment and configuration effort.
<p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
We are looking for a Medical Receptionist to support daily front desk operations for a healthcare office in New Jersey. This long-term contract position is ideal for someone who creates a welcoming patient experience while managing appointments, records, and insurance-related administrative tasks. The role requires strong communication, attention to detail, and the ability to keep the office running smoothly in a fast-paced medical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors with a courteous, detail-oriented approach and provide front desk assistance throughout the day.<br>• Answer incoming calls, route messages or transfers to the appropriate staff members, and respond to routine inquiries clearly and efficiently.<br>• Coordinate patient appointments based on office instructions and communicate any forms or documents needed before visits.<br>• Confirm demographic and insurance details, update patient records, and ensure files remain accurate and organized.<br>• Prepare charts, documentation, and other materials ahead of scheduled appointments to support efficient patient flow.<br>• Gather insurance information and required paperwork for billing purposes and follow up when additional details are needed.<br>• Receive patient payments, post transactions accurately, and help arrange payment plans when appropriate.<br>• Maintain financial logs and other front office records with a high level of accuracy and confidentiality.<br>• Monitor inventory levels for office supplies and place orders to keep the reception area and administrative functions fully supported.<br>• Assist with additional administrative or front office duties as needed to support daily clinic operations.
We are looking for an Associate Clinical Admin to support patient benefit screening and application processing in a hospital environment in Newark, New Jersey. This Long-term Contract position plays an important role in helping patients navigate coverage options, secure eligible state and federal assistance, and keep internal teams informed throughout the process. The ideal candidate brings strong communication, organization, and documentation skills, along with the ability to work effectively onsite in a fast-paced healthcare setting.<br><br>Responsibilities:<br>• Meet with patients in the hospital to gather information and guide them through available coverage and assistance programs.<br>• Prepare and submit applications for appropriate public benefit programs while ensuring documentation is complete and accurate.<br>• Review medical charts and related records to collect supporting details needed to move cases forward efficiently.<br>• Follow up with state and federal agencies to monitor application progress and help resolve outstanding issues affecting determinations.<br>• Communicate case updates clearly to hospital staff and respond to questions related to benefit status and next steps.<br>• Maintain organized records of patient interactions, submitted materials, and pending actions to support timely follow-through.<br>• Provide administrative support for additional client-specific tasks connected to coverage coordination and eligibility review.
<p>We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.</p><p>• Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.</p><p>• Help patients complete intake paperwork, verify required information, and support an efficient registration process.</p><p>• Receive copayments and assist with answering routine questions related to office payment procedures.</p><p>• Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.</p><p>• Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.</p><p>• Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.</p><p>• Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.</p><p><br></p><p><br></p>
We are looking for a Patient Access Specialist to support front-end patient registration and scheduling operations in a busy healthcare setting. This long-term contract position is ideal for someone who excels in customer service, handles high-volume activity with accuracy, and communicates effectively with patients, clinical teams, and callers. The person in this role will help create a smooth check-in and check-out experience while ensuring demographic, insurance, and appointment information is complete and correct. <br> Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure procedures, and maintain a detail-oriented experience in a fast-paced environment. • Register patients by entering and updating demographic, coverage, and account details across required systems with a high level of accuracy. • Manage incoming calls, assess the nature of each inquiry, and coordinate appointment scheduling or routing based on patient needs and department guidelines. • Arrange new, follow-up, and rescheduled visits by aligning provider availability, visit type, and appointment length with operational requirements. • Confirm patient identity, collect required forms and signatures, and follow established safety and compliance procedures during the registration process. • Review insurance information, verify eligibility when appropriate, and document financial details needed to support accurate billing and reimbursement. • Assist walk-in and add-on patients promptly while keeping schedules organized and communicating updates to the care team as needed. • Support patients who need additional accommodations, including language assistance or other access-related considerations, to help ensure an inclusive care experience. • Monitor open appointment opportunities such as wait lists or recall needs and help fill available time slots efficiently. contract professionals working through our company may be eligible for a range of benefits, which can include: Medical, dental, and vision coverage. Enrollment in a retirement savings plan. Holiday pay eligibility, depending on assignment terms. Employee discounts and wellness offerings. Access to detail oriented development resources and training. State Specific Earned Absence pay
<p><strong>Key Responsibilities </strong></p><ul><li>Lead the month-end and year-end close processes, managing a team of accountants and overseeing the review and approval of journal entries. </li><li>Prepare journal entries and perform general ledger account reconciliations as needed to ensure the accuracy and integrity of financial reporting. </li><li>Review and oversee all balance sheet reconciliations prepared by the accounting team, ensuring timely resolution of reconciling items. </li><li>Perform monthly financial variance analysis at the location level, providing detailed explanations and presenting findings to the Controller and Vice President of Finance. Independently investigate and resolve accounting variances, reconciliation issues, and other financial discrepancies. </li><li>Support internal and external audits by preparing schedules, gathering supporting documentation, and responding to auditor requests, including payer and regulatory audits related to billing. </li><li>Deliver financial analysis related to productivity, payer mix, service line profitability, branch performance, and other key business metrics to support strategic decision-making. </li><li>Identify opportunities to streamline, automate, and improve accounting and financial reporting processes. </li><li>Partner with cross-functional teams to support system implementations, acquisitions, and integration initiatives. </li><li>Collaborate with operational leadership to develop and interpret key performance indicators (KPIs), providing actionable insights that drive business performance. </li><li>Effectively lead and mentor a team in a hybrid/remote work environment, ensuring accountability, collaboration, and detail oriented development. </li><li>Perform additional duties and special projects as assigned. </li></ul><p><br></p><p> Benefits: Medical/Dental/Vision 401k PTO</p>
<p>We are looking for a Financial Planning & Analysis Manager to help shape financial strategy and guide informed decision-making across a dynamic healthcare organization in Princeton, New Jersey. This role works closely with senior leaders and operational partners to oversee planning cycles, interpret performance trends, and deliver meaningful insights that support growth and efficiency. The ideal candidate brings strong analytical judgment, advanced modeling capability, and experience operating within a complex, multi-functional environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct organization-wide budgeting, forecasting, and longer-term financial planning activities across multiple teams and service areas.</p><p>• Build and refine financial models that support strategic planning, capital allocation, scenario analysis, and day-to-day business decisions.</p><p>• Produce recurring financial reviews that explain performance results, key variances, emerging risks, and areas of opportunity.</p><p>• Collaborate with department leadership to assess spending, track outcomes, and recommend ways to improve operational and financial effectiveness.</p><p>• Design and strengthen executive reporting tools, performance dashboards, and key metrics used to monitor business results.</p><p>• Examine financial and operational data to uncover performance drivers and support initiatives tied to growth and resource optimization.</p><p>• Prepare analysis and presentation materials for executives, board audiences, and other senior stakeholders.</p><p>• Contribute to planning system administration and help improve reporting processes, analytics capabilities, and workflow efficiency, including work with Adaptive Insights or similar platforms.</p><p>• Partner with accounting and operational teams to align budgeting, forecasting, and financial reporting practices across the organization.</p><p>• Lead ad hoc analysis, business case evaluation, and special finance projects requested by senior leadership.</p>
We are looking for an Insurance Authorization Coordinator to support clients with health insurance access and coverage verification in Newark, New Jersey. This Contract position focuses on confirming insurance eligibility, guiding individuals through online enrollment and renewal steps, and maintaining accurate records of client interactions. The ideal candidate brings strong administrative ability, clear communication skills, and a service-driven approach to helping people navigate benefit-related processes.<br><br>Responsibilities:<br>• Confirm insurance coverage status by reviewing client eligibility information and resolving discrepancies when needed.<br>• Guide clients through web-based application processes for new health insurance enrollment.<br>• Provide support for renewal submissions by assisting individuals with online re-enrollment tasks and required updates.<br>• Record client activity, case details, and outcome information in tracking documents with a high level of accuracy.<br>• Respond to inbound questions from clients clearly and provide next-step guidance.<br>• Coordinate scheduling needs and manage appointment timing to support timely follow-up and service delivery.<br>• Maintain organized administrative records to ensure documentation is complete, current, and easy to reference.
We are looking for an organized Administrative Coordinator to support daily operations for a home health environment in New York, New York. This Contract position requires someone who can manage incoming communication, coordinate schedules, and keep administrative activities running smoothly. The ideal candidate is detail-oriented, responsive, and comfortable balancing patient-facing support with general office coordination.<br><br>Responsibilities:<br>• Handle incoming phone calls professionally, provide timely assistance, and route inquiries to the appropriate team members.<br>• Maintain calendars for staff and leadership, ensuring appointments, meetings, and service-related schedules are updated accurately.<br>• Coordinate scheduling activities to support efficient daily operations within a home health setting.<br>• Prepare, organize, and maintain administrative records, documents, and correspondence with a high level of accuracy.<br>• Support office workflows by tracking tasks, following up on action items, and helping teams stay aligned on priorities.<br>• Assist with general administrative functions such as data entry, filing, and communication support across departments.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. <br> Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for an experienced Accounts Receivable Supervisor/Manager to lead revenue cycle activities in Garden City, New York. This role oversees receivables performance across a complex healthcare environment, supporting accurate billing, timely collections, and consistent cash application. The ideal candidate will bring strong leadership, analytical skill, and a proven ability to strengthen processes that improve cash flow and reduce outstanding balances.<br><br>Responsibilities:<br>• Direct daily receivables operations, including invoice review, payment posting, collection efforts, and follow-up to support prompt and accurate reimbursement.<br>• Build productive relationships with payors, vendors, and cross-functional teams to resolve payment delays and address open account issues efficiently.<br>• Evaluate receivables data and aging trends to identify problem areas, investigate root causes, and drive corrective action on delinquent balances.<br>• Lead initiatives with finance and operational stakeholders to streamline workflows, improve recovery performance, and enhance overall A/R results.<br>• Manage high-volume accounts receivable activity across multiple sites, practices, and specialty service lines within a healthcare setting.<br>• Coordinate collection priorities with internal partners to support organizational cash objectives and maintain alignment across teams.<br>• Maintain detailed account documentation and establish disciplined follow-up practices to improve transparency and accountability in collection activity.<br>• Monitor operational performance and recommend process enhancements that strengthen accuracy, timeliness, and consistency throughout the revenue cycle.
<p>We are looking for a detail-oriented Medical Scheduler to support outpatient behavioral health operations. This Long-term Contract position is fully onsite and plays a key role in coordinating appointments, assisting patients, and ensuring administrative processes run smoothly. The person in this role will serve as an important connection point between patients, clinical staff, and office operations while maintaining accuracy, discretion, and a detail-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments with accuracy and professionalism while helping maintain efficient daily clinic flow.</p><p>• Review scheduling documents, service records, and related materials to confirm completeness and resolve discrepancies promptly.</p><p>• Enter, update, and correct appointment and patient-related information within electronic scheduling systems and department records.</p><p>• Monitor upcoming calendars for conflicts, inconsistencies, or missing details and communicate issues to the appropriate staff members.</p><p>• Prepare, print, and share daily schedules and supporting materials with clinicians and team members as needed.</p><p>• Assist with patient communication by answering calls, routing inquiries appropriately, and providing scheduling support in a courteous manner.</p><p>• Maintain organized files, logs, reports, and databases to support department operations and accurate recordkeeping.</p><p>• Provide general administrative support such as preparing correspondence, filing documents, photocopying, and distributing office materials.</p><p>• Support intake, transfer, or access-related coordination duties as assigned and help distribute initial patient paperwork to the care team.</p><p>• Uphold confidentiality standards and complete required training, health, and compliance activities for the department</p>
<p>We are looking for a Customer Service Representative to support members and other callers with timely, accurate assistance in a high-volume healthcare environment in Middletown, New York. This is a Contract position that requires strong communication skills, sound judgment, and the ability to manage inquiries with professionalism and empathy. The Customer Service Representative role includes on-site training followed by a flexible schedule posted in advance, with shifts spread across weekdays and weekends based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound customer inquiries by asking thoughtful follow-up questions, listening carefully, and identifying the core issue before determining next steps.</p><p>• Review available information, complete initial research, and evaluate the scope of each request to support efficient and accurate problem solving.</p><p>• Partner with internal teams across departments to secure answers, coordinate support, and route complex concerns to the appropriate resource when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to clarify details and move cases toward resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and a positive customer experience.</p><p>• Record all interactions thoroughly, including the reason for the contact, research performed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques when necessary to help calm difficult situations.</p><p>• Keep callers informed throughout the resolution process by sharing clear status updates and setting appropriate expectations.</p><p>• Maintain strong attention during customer interactions while navigating systems and on-screen information without losing focus.</p><p>• Respond to sensitive situations with empathy and respect, especially when callers are dealing with significant personal or health-related events.</p>
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
We are looking for a Marketing Assistant to support a busy healthcare organization in New York, New York through a Contract assignment. This role is ideal for someone who enjoys coordinating campaigns, managing promotional efforts, and contributing to both digital and in-person marketing initiatives. The position offers the opportunity to work across a variety of outreach activities that help strengthen audience engagement and brand visibility.<br><br>Responsibilities:<br>• Assist with the planning, execution, and follow-up of email marketing initiatives to improve audience communication and campaign performance.<br>• Coordinate logistics and on-site support for events, helping ensure promotional activities run smoothly and reflect brand standards.<br>• Contribute to day-to-day marketing operations by organizing materials, tracking timelines, and supporting campaign deliverables.<br>• Help develop and carry out direct marketing efforts designed to increase awareness and reach target audiences effectively.<br>• Support social media activity by preparing content, scheduling posts, and monitoring engagement across relevant platforms.<br>• Collaborate with internal stakeholders to maintain consistency in messaging across multiple marketing channels.<br>• Track campaign outcomes and prepare basic reports to help evaluate the success of marketing activities.<br>• Assist with the creation and distribution of promotional content that aligns with organizational goals in the healthcare sector.