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5 results for Customer Service Manager in Boulder, CO

Customer Service Representative

Denver, CO
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis. Based in Denver, Colorado, this position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional support to customers. If you thrive in fast-paced environments and are dedicated to building positive customer experiences, we encourage you to apply. Responsibilities: • Handle incoming and outgoing calls to address customer inquiries and resolve issues promptly. • Accurately process orders and follow up to ensure customer satisfaction. • Provide clear and detail-oriented communication to assist customers with their needs. • Maintain detailed records of customer interactions, orders, and resolutions in the system. • Collaborate with team members to improve processes and enhance service quality. • Uphold company standards by delivering exceptional customer experiences. • Respond to inquiries regarding products and services with detailed and accurate information. • Troubleshoot and resolve customer concerns while maintaining a positive demeanor. • Meet or exceed performance metrics related to call handling and customer satisfaction. • Stay informed about company policies and product updates to provide accurate assistance.
2026-04-16T00:00:00Z

Customer Service Representative

Denver, CO
onsite
Temporary
23.75 - 27.5 USD / Hourly
• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system • Responsible for managing assigning accounts • Answers customer calls/emails, customer requests • Order entry processing, tracking, expediting orders and returns • Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders • Prepare shipment documentation and other regulatory paperwork required for international shipping • Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers • Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers • LP/Ecommerce program, process orders, and coordinate with distributors on shipments • Serve as liaison and provide support to Ice-O-Matic Regional Managers • Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry • Ability to provide current freight quotes • Provide customers with tracking information upon request with urgency • Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up • Standard working hours 7:00 am – 4:00 pm, subject to change • Professional communication with customer service and internal stakeholders • Provide quotes to customers only if an existing program is established • Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue • Run margin, when applicable and other duties as assigned
2026-04-14T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-03-28T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent
60000 - 65000 USD / Yearly
We are seeking a detail-oriented and proactive Assistant Account Manager to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.Key Responsibilities:<ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul>This is role is 100% in office.
2026-03-18T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-04-10T00:00:00Z