Add your latest resume to match with open positions.

4 results for Customer Service Manager in Boulder, CO

Customer Service Representative

Centennial, CO
onsite
Temporary to Hire
23 - 24 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a university-focused team in Englewood, Colorado in a contract opportunity with the potential to become permanent. In this role, you will guide students through financial aid and account-related questions while delivering thoughtful, service-driven support across phone, email, and administrative channels. This position is ideal for someone who enjoys helping others, works well with detailed information and numbers, and can adapt quickly in a collaborative environment that values student success. Responsibilities: • Support students with clear guidance on available funding pathways, including federal aid, private loans, grants, and other payment-related resources. • Address incoming questions about award status, required forms, account balances, refunds, billing matters, and related financial aid concerns through phone and email communication. • Complete day-to-day processing tasks by updating student information, entering accurate data, and maintaining records within university platforms. • Assist with payment-related interactions, including accepting credit card transactions and responding to general student account inquiries. • Help students understand next steps in the aid process by explaining requirements, timelines, and documentation in an approachable and thorough manner. • Contribute to a positive campus experience by occasionally participating in student engagement efforts and providing campus tour support when needed. • Build strong working relationships with colleagues across multiple locations using effective virtual communication and a team-oriented approach. • Use Microsoft Office applications and AI-enabled tools to manage tasks efficiently, improve accuracy, and support evolving service processes.
2026-08-04T00:00:00Z

Customer Service Representative

Centennial, CO
onsite
Temporary to Hire
24 - 25 USD / Hourly
Customer Service Representative We are looking for a compassionate Customer Service Representative to support existing patients with medical supply orders in Centennial, Colorado. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced service environment, communicates with empathy, and stays organized while managing multiple tasks at once. The person in this role will guide patients through routine and more involved order needs, resolve account issues, and ensure accurate order processing with a strong focus on service quality. Responsibilities: • Manage a steady mix of inbound and outbound calls each day, providing timely support to existing patients regarding medical supply orders. • Assist patients with placing standard orders, processing exchanges or returns, and updating orders within established ordering schedules. • Review accounts when orders are delayed or on hold, identify missing details, and coordinate with internal teams to help move orders forward. • Enter and update order information with a high degree of accuracy while documenting interactions during live calls. • Navigate multiple systems at the same time to ask questions, verify order details, and complete required templates efficiently. • Deliver thoughtful, patient-centered service to individuals across a wide range of ages, addressing concerns with empathy and professionalism. • Handle more detailed or sensitive calls with a problem-solving mindset, working toward resolution rather than transferring issues unnecessarily. • Maintain service standards tied to quality monitoring and contribute to a positive customer experience on every interaction.
2026-08-04T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are seeking a detail-oriented and proactive Assistant Account Manager to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.Key Responsibilities:<ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul>This is role is 100% in office.
2026-07-05T00:00:00Z

Account Manager

Denver, CO
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus! The Account Manager will be responsible for the following: <ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul>Requirements for the Account Manager include:<ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul>If interested in the Account Manager position, please click "Apply Now" below!
2026-07-25T00:00:00Z