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5 results for Customer Service Manager in Boulder, CO

Customer Service Representative
  • Centennial, CO
  • onsite
  • Temporary
  • 23 - 25 USD / Hourly
  • <p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a skilled and adaptable Customer Service Representative to join our team on a contract basis in Centennial, Colorado. In this role, you will play a key part in ensuring customer satisfaction, managing billing processes, and supporting administrative tasks. If you have a passion for delivering excellent service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the primary point of contact for customers, handling inquiries, payments, and general service needs.</p><p><br></p><p>• Process billing activities, including issuing water bills and verifying meter readings for accuracy.</p><p><br></p><p>• Manage and update spreadsheets and data systems to ensure records are accurate and up-to-date.</p><p><br></p><p>• Assist in de-escalating customer concerns and resolving issues effectively to maintain satisfaction.</p><p><br></p><p>• Collaborate with team members to provide support and ensure departmental goals are met.</p><p><br></p><p>• Learn and adapt to new systems and processes to enhance efficiency and service delivery.</p><p><br></p><p>• Handle inbound and outbound calls professionally, addressing customer needs promptly.</p><p><br></p><p>• Perform order entry and data input tasks with high attention to detail.</p><p><br></p><p>• Provide administrative support, including mailing management and record maintenance.</p>
  • 2026-03-25T00:00:00Z
Customer Support Specialist
  • Littleton, CO
  • onsite
  • Temporary
  • 21 - 22 USD / Hourly
  • <p><strong>Customer Order Specialist</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detailed-oriented, customer-focused <strong>Customer Order Specialist</strong> to support our product lines. This role goes beyond traditional customer service—our team members become true <strong>product specialists</strong>, helping customers, suppliers, and field sales associates navigate product options, customization needs, and the order lifecycle from quote to delivery.</p><p><br></p><p>This position offers a structured training program (typically 6–8 months), giving you the time and support needed to learn our products, systems, and processes thoroughly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Order Processing &amp; Product Support</strong></p><ul><li>Process customer orders with a deep understanding of product features, customization options, adjustability, and adaptability.</li><li>Provide expert guidance to customers, helping them identify the right products or adaptations to meet end‑user needs.</li><li>Handle email quote requests and enter orders accurately; manage custom orders by identifying missing information and clarifying requirements.</li></ul><p><strong>Customer &amp; Supplier Communication</strong></p><ul><li>Respond to customer and supplier inquiries via phone and email regarding order status, quotations, returns, repairs, and general product questions.</li><li>Support clinics and suppliers who use our products, answering all incoming questions with professionalism and accuracy.</li><li>Follow up proactively with customers and suppliers, providing updates and maintaining detailed notes for continuity.</li></ul><p><strong>Collaboration &amp; Sales Support</strong></p><ul><li>Partner closely with field sales associates; support key account relationships when needed.</li><li>Use sales communication tools to help achieve top-line sales objectives.</li><li>Maintain up‑to‑date knowledge of all products and internal systems.</li></ul><p><strong>Workflow &amp; Call Volume</strong></p><ul><li>Manage a moderate call volume (typically 10 - 20 calls per day)</li><li>Dedicate more time to data entry and email-based order processing vs. nonstop phone support.</li><li>Utilize email templates and internal resources to ensure consistent communication.</li></ul><p><strong>Training &amp; Development</strong></p><ul><li>Participate in a structured learning path that gradually builds proficiency in products, quoting, and order processing.</li><li>Demonstrate strong attention to detail and accuracy to reduce re-work and support high-quality outcomes.</li></ul><p><br></p>
  • 2026-03-10T00:00:00Z
Account Manager
  • Denver, CO
  • onsite
  • Permanent
  • 60000 - 70000 USD / Yearly
  • <p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor&#39;s Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables &amp; vlookups in MS Excel</li><li>Eager to learn &amp; grow</li></ul><p><strong>If interested in the Account Manager position, please click &quot;Apply Now&quot; below!</strong></p>
  • 2026-02-20T00:00:00Z
Account Manager
  • Denver, CO
  • onsite
  • Permanent
  • 60000 - 65000 USD / Yearly
  • <p>We are seeking a detail-oriented and proactive <strong>Assistant Account Manager</strong> to join our dynamic team. This role is essential in supporting multiple Account Managers with client-specific tasks and ensuring the smooth execution of service deliverables. The ideal candidate will thrive in a collaborative environment and be eager to learn and grow within the insurance industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist Account Managers with day-to-day client service tasks</li><li>Prepare and maintain client documentation and records</li><li>Coordinate with internal teams to ensure timely delivery of solutions</li><li>Support the development of customized insurance programs</li><li>Handle administrative duties related to client accounts</li></ul><p>This is role is 100% in office. </p><p><br></p>
  • 2026-03-18T00:00:00Z
Account Manager
  • Denver, CO
  • onsite
  • Permanent
  • 60000 - 70000 USD / Yearly
  • <p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor&#39;s Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables &amp; vlookups in MS Excel</li><li>Eager to learn &amp; grow</li></ul><p><strong>If interested in the Account Manager position, please click &quot;Apply Now&quot; below!</strong></p>
  • 2026-03-06T00:00:00Z