<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
<p>We are looking for a Client Services Representative to join our team in Palm Beach Gardens, Florida. In this role, you will play a pivotal part in building strong relationships with clients while managing account administration and ensuring efficient operations. The ideal candidate is detail-oriented, proactive, and passionate about delivering exceptional service in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain relationships with clients and team members, ensuring effective collaboration and positive outcomes.</p><p>• Serve as a knowledgeable resource in client account administration, introducing innovative processes to enhance experiences.</p><p>• Open new accounts and coordinate account transfers from various custodians.</p><p>• Process and monitor account contributions and distributions with accuracy and attention to detail.</p><p>• Master the organization’s tools, systems, and capabilities to optimize client services.</p><p>• Maintain organized records of client interactions and account information.</p><p>• Identify potential challenges, opportunities, or improvements during client interactions.</p><p>• Act as a key liaison between clients, custodians, and internal team members to ensure seamless communication.</p><p>• Manage office supplies, vendor relationships, and coordinate logistics for client events.</p><p>• Assist with special projects and perform additional tasks to support team success.</p>
<p>Robert Half is working with a client seeking a dedicated Customer Service Representative to join their team. This role is ideal for someone who enjoys problem-solving, has strong communication skills, and is committed to delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, and inquiries from customers in a professional manner</li><li>Provide accurate information regarding products, services, and company policies</li><li>Resolve customer issues, escalating complex problems as needed</li><li>Document customer interactions and update records in the system</li><li>Process orders, returns, and account updates as required</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul><p><br></p>
<p>Robert Half is seeking a Customer Service Representative to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple customer interactions efficiently while providing excellent support to the team.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Handle incoming calls, emails, and in-person inquiries with professionalism and courtesy</li><li>Assist customers with questions, concerns, and service requests</li><li>Perform general clerical duties including filing, data entry, and documentation</li><li>Process orders, returns, and account updates accurately</li><li>Maintain customer records and update databases</li><li>Collaborate with internal departments to resolve customer issues</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Ft. Lauderdale, Florida. In this contract position, you will serve as the first point of contact for visitors and ensure smooth front desk operations. This role requires excellent organizational and interpersonal skills to create a welcoming and efficient environment. We require a Level II background check before getting started. Hours for this position are 11:00am - 6:15pm. </p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet parents, visitors, and guests as they arrive at the front desk.</p><p>• Manage the security gate by responding to intercom calls and granting access for parking.</p><p>• Handle visitor entry by buzzing them into the building and providing appropriate directions.</p><p>• Accept incoming deliveries and ensure proper distribution of mail.</p><p>• Maintain an organized and detail-oriented front desk area.</p><p>• Answer and manage multi-line phone systems, directing calls as needed.</p><p>• Assist with administrative tasks, including data entry and file organization.</p><p>• Coordinate with internal staff to support daily operations and facility needs.</p><p>• Provide concierge-style service to address guest inquiries and concerns effectively.</p>
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
We are looking for a motivated and highly organized Front Desk Coordinator to manage day-to-day operations of our Miami showroom. This role involves maintaining a visually appealing space, providing exceptional customer service, and supporting various marketing and sales activities. This is a Contract-to-Permanent position offering an opportunity to contribute to a dynamic and engaging environment.<br><br>Responsibilities:<br>• Ensure the showroom is visually appealing and merchandise is displayed according to corporate standards.<br>• Maintain the cleanliness and organization of showroom samples and displays.<br>• Coordinate showroom maintenance, refits, and timely installation of window displays.<br>• Track showroom usage by clients and produce detailed monthly and annual reports.<br>• Collaborate with teams to organize showroom events, such as buying days and press events.<br>• Support marketing efforts by assisting with projects and handling requests from editors, stylists, and celebrities.<br>• Manage inventory control for the showroom and maintain product catalogs for sales activities.<br>• Assist Key Account Managers with client interactions, including order-taking and sales support.<br>• Handle administrative tasks such as managing office supplies, petty cash, and courier services.<br>• Create shopping carts and purchase orders to support operational needs.
<p>Robert Half is working with a client seeking a professional Receptionist to be the first point of contact for their office. This role is perfect for someone with strong customer service skills and a polished, professional presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls to the appropriate staff</li><li>Manage incoming mail, packages, and deliveries</li><li>Maintain the reception area to ensure a clean and welcoming space</li><li>Schedule appointments, meetings, and conference rooms</li><li>Provide general administrative support to staff as needed</li></ul><p><br></p>
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
