We are looking for an AR/Collections Specialist to join a busy finance team in Fort Lauderdale, Florida. This role is ideal for a detail-oriented individual who can oversee receivables, support billing accuracy, and maintain productive customer communication regarding open balances. The position offers a mix of collections, account research, and transactional accounting work, with room to expand into related invoicing and accounts payable activities.<br><br>Responsibilities:<br>• Oversee the accounts receivable process for a large portfolio of business customer accounts, ensuring balances are monitored and followed through to resolution.<br>• Conduct business-to-business collection efforts with a customer-focused approach to recover overdue payments.<br>• Examine recurring and system-produced invoices before release to confirm billing details are correct and complete.<br>• Investigate payment issues, disputed charges, unapplied cash, and credit-related questions to resolve account variances efficiently.<br>• Update invoices when corrections are needed and clearly communicate revised billing information to customers.<br>• Record incoming check payments and apply cash accurately to the appropriate customer accounts.<br>• Maintain current account records, support aging analysis, and track outstanding balances for follow-up.<br>• Respond to customer inquiries related to invoices, credits, payment activity, and account status in a timely manner.<br>• Work closely with internal departments to address billing concerns and remove obstacles affecting payment collection.<br>• Build familiarity with additional invoicing and accounts payable tasks as responsibilities broaden over time.
<p><strong>Collections / Accounts Receivable Specialist</strong></p><p>We are seeking a Collections / Accounts Receivable Specialist to manage outstanding balances, process payments, and maintain accurate customer accounts.</p><p><strong>Responsibilities:</strong></p><ul><li>Contact customers by phone and email to collect past-due payments.</li><li>Review AR aging reports and follow up on outstanding invoices.</li><li>Post and apply payments, including checks, ACH, and wire transfers.</li><li>Reconcile customer accounts and resolve billing discrepancies, deductions, and short payments.</li><li>Send invoices, account statements, and payment reminders.</li><li>Maintain accurate collection notes and payment records in the ERP system.</li><li>Coordinate with sales and accounting teams to resolve disputes.</li><li>Assist with month-end close and accounts receivable reporting.</li></ul><p><br></p>