<p>A well-established intellectual property law firm is seeking an experienced <strong>IP Operations Manager</strong> to oversee patent prosecution support and docketing operations. This leadership role combines team management, process improvement, technology implementation, and hands-on patent prosecution support. The ideal candidate will bring deep IP experience, strong operational skills, and a passion for improving efficiency through technology, automation, and best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and develop patent prosecution paralegal and docketing teams.</li><li>Manage workloads, staffing priorities, and deadline-sensitive work.</li><li>Improve workflows, procedures, training programs, and quality-control processes.</li><li>Evaluate and implement technology, automation, AI tools, and operational enhancements.</li><li>Partner with attorneys, staff, vendors, and leadership to support firm needs.</li><li>Oversee relationships with outside service providers and vendors.</li><li>Provide hands-on patent prosecution and docketing support as needed.</li></ul><p><br></p>
<p>This person will be responsible for leading office staff and overseeing daily departmental operations. This position collaborates with and supports other departments in achieving operational goals while also partnering with executive leadership to advance organizational objectives. The IOM plays a critical role in maintaining efficient and effective day-to-day operations, fostering cross-functional collaboration, and supporting the continued growth and success of the organization.</p><p><br></p><ul><li>Lead office staff and oversee daily departmental operations.</li><li>Support efficient and effective day-to-day office functions.</li><li>Collaborate with other departments and leadership to achieve operational goals.</li><li>Ensure departmental operations follow company, local, and state policies.</li><li>Coordinate with Human Resources on policy adherence, security, and risk management requirements.</li><li>Maintain documentation and support audit readiness.</li><li>Manage office staff, supplies, and administrative workflows.</li><li>Oversee vendor relationships.</li><li>Support scheduling, coordination, and general administrative functions.</li><li>Serve as a central point of contact for management inquiries.</li><li>Promote effective communication and collaboration across teams.</li><li>Set a positive tone and model respectful, professional behavior.</li><li>Identify opportunities to improve services, processes, and team effectiveness.</li><li>Support staff training, communication, and development.</li><li>Document training progress and quality assurance reviews.</li><li>Provide leadership with timely updates and operational summaries.</li><li>Support organizational improvement, efficiency, and growth initiatives.</li><li>Complete other duties as assigned by leadership.</li></ul>
<p>We are looking for a highly organized Office Manager to support daily operations for a busy office. This contract opportunity is ideal for someone who thrives in a fast-paced environment, stays composed under pressure, and can manage front desk, administrative, and office coordination responsibilities effectively. The role requires strong attention to detail, a service-oriented mindset, and the flexibility to support longer hours during peak tax season, including occasional Saturday coverage.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors, manage front desk activity, and ensure an organized and efficient office experience.</p><p>• Coordinate day-to-day administrative operations, including scheduling, document handling, and general office support.</p><p>• Monitor inventory levels and place orders for office materials to keep the workplace stocked and organized.</p><p>• Maintain shared office resources and ensure supplies are available for staff throughout busy periods.</p><p>• Assist with basic bookkeeping tasks, recordkeeping, and routine administrative financial support.</p><p>• Respond to phone calls, messages, and general inquiries in a timely and courteous manner.</p><p>• Help prioritize changing workloads and support multiple requests without losing accuracy or effectiveness.</p><p>• Provide additional operational support during peak season, which may include extended hours and weekend availability.</p>
<p>We are looking for a hands-on Bank Operations Manager to lead daily back-office activities while remaining actively involved in core processing work in Minneapolis, Minnesota. This position oversees deposit, payment, business banking, and related operational functions to maintain accuracy, timeliness, and a high standard of client service. The role also works closely with internal partners to strengthen workflows, support product and process enhancements, and uphold regulatory and policy requirements across operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day work of back-office banking operations.</p><p>• Guide team members through operational challenges, remove obstacles that affect service delivery, and create a responsive environment focused on client satisfaction and productivity.</p><p>• Monitor transaction processing to ensure work is completed accurately, on schedule, and in alignment with service expectations.</p><p>• Evaluate existing procedures, identify inefficiencies, and implement practical improvements that increase consistency, control, and operational effectiveness.</p><p>• Partner with other departments on new offerings, workflow updates, and operational initiatives to support business goals and smooth execution.</p><p>• Maintain current procedure documentation and ensure operating guidelines are clearly defined, accessible, and regularly updated.</p><p>• Perform quality reviews and oversight activities to reduce exceptions, strengthen controls, and address operational risk proactively.</p><p>• Reinforce compliance with applicable banking regulations, internal policies, and established procedures across all client transactions and team activities.</p><p>• Provide coaching, training, and tools that help employees follow standards, build knowledge, and deliver reliable results.</p>