<p><strong>Job Description:</strong></p><p>We are looking for an experienced and motivated <strong>Customer Service Manager</strong> to lead and manage our customer service team. You will play a critical role in ensuring exceptional customer experiences, improving workflows, and fostering a positive, productive environment for team members. If you have strong leadership abilities and a passion for delivering top-notch service, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise, mentor, and motivate the customer service team to meet performance goals.</li><li>Develop and implement customer service policies, procedures, and training programs.</li><li>Monitor customer interactions to ensure high service quality and compliance with company standards.</li><li>Address escalated customer inquiries and complaints with urgency and professionalism.</li><li>Analyze customer feedback and operational metrics to identify areas for improvement.</li><li>Collaborate with other departments to streamline processes and improve customer satisfaction.</li><li>Prepare regular reporting on team performance, customer satisfaction rates, and other key metrics.</li></ul>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Roseville, Minnesota. As part of a non-profit organization, this Contract position involves engaging directly with volunteers and ensuring seamless support throughout their seasonal campaign. This role is ideal for someone with strong communication skills and a knack for organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls from volunteers, assisting with sign-ups, resolving inquiries, and providing necessary information.</p><p>• Search volunteer profiles and assign them to appropriate shifts based on availability and requirements.</p><p>• Register and cancel volunteers as needed, ensuring accurate records are maintained.</p><p>• Handle conflict resolution and address issues such as missing supplies or scheduling concerns.</p><p>• Provide administrative support including mailing, creating holiday cards, and updating electronic documents.</p><p>• Assist with recruitment by reaching out to previous volunteers to encourage participation in seasonal campaigns.</p><p>• Develop marketing materials such as flyers and thank-you cards to support volunteer initiatives.</p><p>• Direct messages and inquiries to appropriate departments or Salvation Army locations.</p><p>• Utilize technology to learn new databases and efficiently schedule and manage volunteer shifts.</p><p>• Contribute to special projects during downtime, such as updating maps or organizing electronic files.</p>
<p>We are looking for an experienced Accounting Assistant to join our client's team on a contract basis in Woodbury, Minnesota. In this role, you will play a key part in maintaining efficient accounting operations while providing exceptional customer service support. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and send test reports and invoices to customers within established timelines.</p><p>• Laminate and mail test tags to ensure timely delivery to clients.</p><p>• Process customer requests for sample kits efficiently and ensure proper documentation.</p><p>• Assist with inventory control and purchasing activities as needed.</p><p>• Support accounts payable and receivable processes, including coding and entering invoices.</p><p>• Conduct bank reconciliations and maintain accurate financial records.</p><p>• Utilize QuickBooks and NetSuite for accounting tasks and vendor invoice management.</p><p>• Collaborate with the customer service manager on miscellaneous duties to enhance overall operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.<br>• Perform full-service banking transactions in adherence to legal requirements and company policies.<br>• Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.<br>• Handle cash and daily transactions with precision and accuracy.<br>• Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.<br>• Maintain prescribed limits for currency and coin while ensuring proper handling.<br>• Follow company security protocols and safeguard confidential client and bank information.<br>• Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.<br>• Utilize Office tools effectively to manage records and communication.
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team on a long term contract basis. Based in the south metro, Minnesota area, this fully on-site role involves supporting our small and friendly customer service team by assisting clients with inquiries, product information, and order processing. This is an excellent opportunity for someone who is motivated, self-sufficient, and has strong communication skills. Responsibilities:</p><ul><li>Respond to customer inquiries by providing detailed information about products and services.</li><li>Assist with order processing, including preparing price quotes and mailing invoices.</li><li>Manage data entry tasks in customer management systems with a high level of accuracy.</li><li>Handle returns and issue credits in a timely and meticulous manner.</li><li>Support the order fulfillment process and assist with shipping-related tasks.</li><li>Maintain organized records by filing paperwork and updating customer information.</li><li>Collaborate with the team on additional projects and tasks as business needs evolve.</li><li>Ensure all written communication is grammatically accurate and error-free.</li><li>Utilize Microsoft Office tools, particularly Outlook and Teams, to manage daily activities and communication.</li></ul>
<p>We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!</p><p>Key Responsibilities:</p><ul><li>Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.</li><li>Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.</li><li>Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.</li><li>Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.</li><li>Process customer returns and exchanges efficiently to meet company guidelines.</li><li>Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.</li></ul><p><br></p>
We are looking for a skilled Sr. Customer Service Representative to join our team in Eden Prairie, Minnesota. In this Contract-to-Permanent position, you will play a key role in addressing customer inquiries and ensuring a smooth and satisfying client experience. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving in a collaborative environment.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding orders with professionalism and accuracy.<br>• Investigate and resolve order-related issues by coordinating with internal departments such as logistics, billing, and warehousing.<br>• Maintain detailed and accurate records of customer interactions in the company’s CRM system.<br>• Escalate complex issues to senior team members or management for timely resolution.<br>• Proactively identify customer needs and recommend appropriate solutions or services to enhance their experience.<br>• Collaborate with internal teams to improve customer support processes and overall satisfaction.<br>• Meet or exceed key performance metrics, including response time, resolution rates, and customer satisfaction.<br>• Stay informed about company products, services, and policies to provide accurate and up-to-date information.<br>• Contribute to a supportive and collaborative team environment by sharing insights and suggestions for process improvements.
We are looking for a dedicated and detail-oriented Customer Support Specialist to join our team on a long-term contract basis. Based in Blaine, Minnesota, this role involves managing customer inquiries, overseeing the installation pipeline, and ensuring smooth communication with clients and internal teams. This position requires a high level of independence and problem-solving skills to handle a fast-paced and demanding environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments to ensure timely and efficient job completion.<br>• Monitor and manage the installation pipeline by closing and updating job statuses on a daily basis.<br>• Review and verify pending installations, including product arrivals and labor workbooks, for accuracy.<br>• Organize and maintain installation paperwork to ensure crews are fully prepared for scheduled tasks.<br>• Assign appropriate installation crews based on their skills and qualifications to meet project requirements.<br>• Track and manage inventory orders while providing accurate ETAs to customers and internal stakeholders.<br>• Address and resolve customer concerns to maintain a high level of satisfaction and trust.<br>• Process payments and submit funding for completed jobs to uphold company standards.<br>• Utilize Microsoft Dynamics CRM and other software tools for data entry, communication, and reporting.<br>• Perform additional administrative and operational tasks as assigned to support the team.
<p>We are seeking a detail-oriented Sales Coordinator to provide exceptional customer service and support our sales operations. This role involves managing sales orders, maintaining customer relationships, and coordinating shipments, with a focus on technology hardware. You will work closely with Senior Client Partners to ensure customer satisfaction and contribute to sales goals.</p><ul><li>Assist Senior Client Partners in addressing customer needs and maintaining vendor relationships.</li><li>Process and manage daily customer orders and inquiries.</li><li>Act as the first point of contact for order placement, status updates, and delivery tracking.</li><li>Research and recommend products while creating accurate quotes.</li><li>Collaborate with vendors and internal teams to ensure timely and accurate shipments.</li><li>Monitor inventory, prepare reports, and manage project renewals.</li><li>Resolve issues with missing, damaged, or incorrect orders.</li><li>Train team members as needed and provide operational support for daily tasks.</li></ul><p><br></p>
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p><strong>Job Description:</strong></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Representative</strong> to join our team! In this role, you will be the first point of contact for our customers, delivering outstanding client service and ensuring satisfaction with all inquiries. This is an excellent opportunity for someone with a passion for helping others and strong communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound communications (calls, emails, or chats) with professionalism and courtesy.</li><li>Resolve customer questions, concerns, and complaints in a timely and efficient manner.</li><li>Provide accurate information about services, products, billing, and policies.</li><li>Document and track customer interactions in the system for process improvement and compliance purposes.</li><li>Escalate complex or unresolved issues to the appropriate team or supervisor, as necessary.</li><li>Actively participate in training workshops and team meetings to stay updated on new services, policies, or systems.</li></ul>
<p>We are looking for a dedicated Relationship Manager to join our client's team in the Twin Cities In this role, you will play a pivotal part in supporting clients with their financial needs. You will contribute to delivering exceptional service and fostering lasting client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Establish and nurture strong relationships with clients to understand and address their financial goals and needs.</p><p>• Provide comprehensive support to Wealth Advisors by assisting with client services.</p><p>• Manage investment accounts and ensure accuracy in financial documentation and reporting.</p><p>• Collaborate with team members to share insights and improve firm processes and client outcomes.</p><p>• Uphold compliance standards and follow policies and procedures to maintain operational integrity.</p><p>• Assist clients with inquiries related to financial planning and investment strategies.</p><p>• Utilize Microsoft Excel, Word, and Outlook for efficient communication and documentation.</p><p>• Actively contribute to maintaining a positive team environment by offering assistance and sharing knowledge.</p><p>• Ensure a high level of customer satisfaction by consistently delivering precise and timely service.</p>
We are looking for a dedicated Operations Specialist to join our team in Minneapolis, Minnesota. In this Contract-to-Permanent role, you will serve as the primary point of contact for prospective students, providing technical assistance, resolving platform-related issues, and addressing general inquiries regarding benefits and education. This position offers the opportunity to contribute to operational excellence while supporting individuals in their educational journey.<br><br>Responsibilities:<br>• Act as the initial point of contact for prospective students, assisting with technical challenges and platform navigation.<br>• Address inquiries related to educational benefits and general administrative processes.<br>• Manage and process exception requests and support tickets efficiently.<br>• Provide administrative support for platform operations to ensure seamless workflows.<br>• Maintain accurate records and documentation using case management tools like Salesforce.<br>• Collaborate with team members to improve operational procedures and enhance user experience.<br>• Offer courteous and detail-oriented customer service, even in high-pressure situations.<br>• Adapt to multiple tasks simultaneously while maintaining attention to detail.
<p><strong>Twin Cities Metro | Partner Track</strong></p><p>Are you looking for flexibility, respect, work-life balance, and a fulfilling career in a supportive and dynamic environment? Robert Half is partnering with an established tax practice in the Twin Cities area, known for our collaborative team, client-focused approach, and flexible, people-first culture. We’re seeking a Tax Manager who’s ready to take the next step — and grow into a partner role in the near future.</p><p>About the Role:</p><p>This is a unique opportunity to work closely with firm leadership and play a key role in guiding the direction of the practice. You’ll oversee tax engagements, deepen client relationships, and help support continued growth — all with a clear path to partnership.</p><p>Responsibilities:</p><ul><li>Manage preparation and review of individual, fiduciary, and business tax returns</li><li>Develop and implement effective tax strategies and planning for clients</li><li>Conduct tax research and provide recommendations</li><li>Serve as a trusted advisor to clients with a high level of personalized service</li><li>Proactively strengthen client relationships through ongoing communication</li><li>Mentor staff and contribute to a positive team culture</li></ul><p>What We’re Looking For:</p><ul><li>Extensive public accounting or equivalent tax planning & preparation experience</li><li>Demonstrated leadership skills and a strong interest in future partnership</li><li>Strong analytical, problem-solving, and communication skills</li><li>High attention to detail with a proactive, solution-oriented mindset</li><li>Proficiency in Microsoft Office; experience with CCH Axcess and QuickBooks is a plus</li><li>CPA designation preferred, or EA</li><li>Bachelor’s degree (or equivalent) in accounting, finance, or a related field</li></ul><p>We Offer:</p><ul><li>Flexible schedule</li><li>PTO & holidays</li><li>Paid Continuing Professional Education (CPE)</li><li>Family-friendly environment</li><li>Business development incentives</li><li>Clear, defined path to partnership</li><li>A supportive, team-oriented culture that values work-life balance</li></ul><p>This is more than a job — it’s a career opportunity with ownership potential in a growing firm. If you’re ready to step into a leadership role and shape your future, we’d love to connect with you.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p><br></p>
<p>We are looking for dedicated Support Desk Technicians to join our client in the west, Minnesota metro for a variety of shifts. In this long-term contract position, you will play a crucial role in providing exceptional customer support while handling technical inquiries and administrative tasks. Responsibilities:</p><ul><li>Deliver outstanding customer service by addressing technical concerns and resolving issues promptly.</li><li>Create and manage tickets within the system to ensure accurate tracking of customer inquiries.</li><li>Schedule and coordinate meetings as necessary to facilitate project tasks and communications.</li><li>Perform data entry tasks and update customer profiles to maintain accurate records.</li><li>Provide basic troubleshooting support for hardware and software issues.</li><li>Handle inbound telephone calls and manage multi-line phone systems efficiently.</li><li>Collaborate with team members to ensure smooth execution of daily operations.</li><li>Maintain an attentive and courteous demeanor in all customer interactions.</li></ul>
<p>We are looking for a detail-orientedOffice Assistant to join our team in Monticello, Minnesota. In this Contract-to-Permanent position, you will play a key role in maintaining accurate and organized records while supporting various administrative tasks. This opportunity is ideal for someone with strong attention to detail, excellent customer service skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input application data into designated databases and systems.</p><p>• Follow up with clients to collect and verify missing or incomplete information.</p><p>• Maintain organized records of data entries and client communications for easy access and reference.</p><p>• Perform routine quality checks to ensure data accuracy and consistency.</p><p>• Provide exceptional customer service by responding to inquiries and addressing concerns promptly.</p><p>• Utilize Microsoft Excel and Word to manage and format data effectively.</p><p>• Scan, organize, and file documents in both physical and digital formats.</p><p>• Collaborate with the team to improve data entry processes and boost efficiency.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
We are looking for an Admissions Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring the efficient operation of admissions processes and delivering exceptional service to applicants and learners. This position offers an opportunity to contribute to both production tasks and non-production initiatives that enhance quality, cycle times, and overall user experience in a dynamic higher education environment.<br><br>Responsibilities:<br>• Achieve and maintain production goals by delivering high-quality outcomes within established timelines.<br>• Develop a comprehensive understanding of workflows across the department and cross-train in areas outside your primary expertise.<br>• Address escalations and resolve issues impacting applicants and learners while identifying systemic improvements.<br>• Support training efforts by serving as a subject matter expert or trainer, collaborating with stakeholders to enhance team capabilities.<br>• Partner with various departments to identify and implement process improvements that optimize efficiency and user experience.<br>• Participate in continuous improvement projects to reduce cycle times and enhance operational stability.<br>• Conduct quality assurance activities to detect and resolve process defects and improve individual and team performance.<br>• Manage knowledge systems and documentation, ensuring staff and partner teams have access to accurate and up-to-date resources.<br>• Act as a subject matter expert on enterprise initiatives and team projects, contributing insights and expertise.<br>• Engage in development opportunities to strengthen skills in leadership, data analytics, communication, and operational management.
We are offering an exciting opportunity for a Tax Manager - Public in Golden Valley, Minnesota, 55427, United States. This role involves managing multiple high-level tax engagements, formulating and delivering innovative tax planning, and providing client service. You will be identifying and capitalizing on business opportunities, working with staff to ensure tax returns are completed correctly, and performing research on tax topics. <br><br>Responsibilities:<br><br>• Manage multiple high level tax engagements ensuring effective execution and delivery<br>• Develop and implement innovative tax planning strategies<br>• Provide exceptional client service and foster business opportunities within our current client base<br>• Work collaboratively with staff to ensure individual and business tax returns are completed correctly and timely<br>• Analyze tax situations from various perspectives to apply the maximum tax benefit<br>• Conduct research on various tax topics and draw conclusions<br>• Lead, develop and mentor team members to enhance their skills<br>• Work with high level clients and review tax returns for accuracy<br>• Participate in business development and community involvement activities<br>• Understand the mindset of a business owner with entrepreneurial spirit<br>• Deliver exceptional customer service to our clients<br>• Participate in coaching employees and career development<br>• Stay up-to-date on the ever-changing tax industry’s regulations and policies.
<p>Our downtown Minneapolis law firm client is seeking a detail-oriented Legal Assistant with strong Litigation experience to join their team. As a Legal Assistant, you will prepare various legal documents, manage electronic client files, and provide high-quality administrative support to busy Attorneys. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Preparation of legal correspondence, agreements, and documents, including conversions and comparisons of documents and manipulation of PDF files</p><p>• Electronic filing of pleadings and other documents in local and national state, federal, and appellate courts</p><p>• Docketing of court orders, schedules, and other litigation requirements</p><p>• Management of electronic client files, including pleadings and indices, along with original client documents and pleadings</p><p>• Review and finalization of time entries for attorneys and paralegals and handling of client invoices</p><p>• Provision of general legal administrative support, including managing calendars, scheduling and coordinating attorney and client meetings, conferences and depositions, and handling routine correspondence</p><p>• Using Case Management Software and Microsoft Office Suites for various tasks</p><p>• Delivering quality, responsive customer service to clients, attorneys, and team members.</p><p><br></p><p>Position offers fantastic benefits, including: health, dental, 401k, profit sharing, PTO</p>
