2 Results for Contract Manager Jobs in Beachwood, OH

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Credit Manager

Westlake, OH
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for an experienced direct hire Credit Manager to oversee the full accounts receivable cycle for a manufacturing organization in Westlake, Ohio. This individual will play a key role in maintaining healthy receivables, evaluating customer credit exposure, and strengthening communication across sales and finance teams. The position is best suited for someone who can work independently, build strong customer relationships, and identify practical ways to improve credit and collection processes. Responsibilities:• Oversee day-to-day credit and collections activities across the full accounts receivable process, from reviewing open balances to supporting timely payment resolution.• Monitor receivables aging and take proactive steps to reduce overdue balances while maintaining accurate account status and follow-up records.• Evaluate customer creditworthiness, recommend credit limits, and place or release credit holds based on risk, payment behavior, and business needs.• Partner closely with sales and internal stakeholders to address account issues, support customer decisions, and balance service with sound credit practices.• Manage cash application oversight to help ensure incoming payments are posted correctly and customer accounts remain current and accurate.• Build productive relationships with customers to resolve disputes, encourage timely remittance, and support long-term account health.• Review existing workflows and recommend process enhancements that improve efficiency, reporting visibility, and use of available systems and tools.• Support a sizable accounts receivable operation tied to a business with approximately $100 million in annual revenue, ensuring consistent credit discipline and collection follow-through.
2026-10-02T00:00:00Z

Account Manager

Austintown Nt, OH
onsite
Temporary to Hire
25.118 - 29.084 USD / Hourly
Job Title: Account ManagerJob Type: Contract-to-HireSchedule: Monday-Friday 8am-5pmWork Location: Austintown, OH, Hybrid, 3 days on site, 2 days work from home (Training: roughly 1 month 100% on site)Pay Rate: $22-$26 Responsibilities:<ul><li>Assist in leading informational sessions to update the department initially and continually on client changes and expectations, including client specific department guidelines and processes.</li><li>Updating customer contacts and site managers via phone and/or email, and customer websites with continuous real time work order information as needed.</li><li>Respond and assist resolution of client complaints, issues, and concerns during normal and afterhours situations.</li><li>Proactively monitor open and high-priority work orders in a 24/7/365 environment.</li><li>Professionally answer incoming service call requests from customers via telephone, email, and various systems.</li><li>Assist in day-to-day coordination and completion of client work to service expectations.</li><li>Schedule and lead data, agenda, and intent of client Quarterly Based Reviews, Annual Based Reviews, and conference calls.</li><li>Provide insights into profit/loss analysis on clients within your scope.</li><li>Apply internal reports to benchmark client performance.</li><li>Understand, communicate, and enforce contract knowledge, i.e., SLA’s/KPI’s, contracted scope of services.</li><li>Initiate and drive contract anniversary and change order amendments.</li><li>Identify and deploy areas of opportunity for account growth and profitability.</li><li>Support client project requests including capital programs and upgrades.</li><li>Assist larger account operations team with backlog items due to absence, overflow, etc.</li><li>Review financial information to prepare and adjust operational budgets to promote profitability and approve costs.</li><li>Review Accounts Receivables for clients within scope and follow tools and processes to meet goals.</li><li>Utilize multiple systems to access, change or input information regarding service requests and other issues.</li><li>Research and resolve issues using available resources.</li><li>Communicate and coordinate with internal departments.</li><li>Understand and execute procedures accurately with prioritization.</li><li>Generate and access databases and reports as deemed necessary by management.</li></ul>
2026-10-08T00:00:00Z

2 results for Contract Manager in Beachwood, OH