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7 results for Customer Service Representative in Aurora, CO

Customer Service Representative <p><strong>Job Overview:</strong></p><p>We are looking for a detail-oriented and resourceful <strong>Customer Service Representative</strong> with strong data entry and logistics coordination skills. In this role, you will be responsible for providing exceptional customer support while managing accurate data input and assisting with logistics-related tasks. The ideal candidate will be proactive, organized, and capable of multitasking in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Customer Service:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat, providing accurate and helpful solutions.</li><li>Resolve customer complaints with empathy and professionalism, escalating issues when necessary.</li><li>Assist customers with placing orders, tracking shipments, and providing status updates.</li></ul><p><strong>Data Entry:</strong></p><ul><li>Input and maintain accurate and up-to-date customer and order information in company databases.</li><li>Verify the accuracy of data across systems while identifying and correcting discrepancies.</li><li>Organize and manage large volumes of data in customer relationship management (CRM) software.</li></ul><p><strong>Logistics Coordination:</strong></p><ul><li>Collaborate with the logistics team to track and update shipment statuses for customers.</li><li>Monitor delivery schedules and ensure timely communication with customers about delays or updates.</li><li>Support the coordination of warehouse operations, inventory tracking, and shipping processes.</li></ul><p><br></p> Customer Service Representative We are in the construction/contractor industry, based in Denver, Colorado, 80220, United States, and we're looking for a skilled Customer Service Representative to be a part of our team. Your role will be vital in handling customer inquiries, managing customer accounts, and ensuring the accuracy of customer records. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Manage inbound and outbound calls to address customer inquiries<br>• Maintain an accurate record of customer credit applications<br>• Deliver exceptional customer service while handling inquiries<br>• Ensure the accurate and efficient processing of customer credit applications<br>• Exhibit proficiency in data entry tasks<br>• Facilitate email correspondence with customers as necessary<br>• Utilize Microsoft Excel and Word for customer record management<br>• Handle order entries accurately and in a timely manner<br>• Schedule appointments as needed in line with customer requirements<br>• Monitor customer accounts and take necessary actions when required Customer Success <p>Customer Success Representative</p><p><br></p><p><br></p><p>Ready to make an impact by delivering top-tier customer support and white-glove service? We’re looking to add <strong>Customer Success Representatives to our team</strong> to assist in a large-scale customer success project focused on enhancing customer registration processes. If you have a passion for helping customers, a knack for problem-solving, and experience working with CRMs like Salesforce, this could be the perfect role for you!</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong> </strong></p><ul><li>Act as a customer advocate by assisting individuals with signing up for different programs within the organization.</li></ul><p><br></p><ul><li>Conduct <strong>outbound calls</strong> and follow up via email or the CRM chat system to guide customers through the registration process.</li></ul><p><br></p><ul><li>Evaluate customer-submitted templates for accuracy, provide guidance to correct errors if needed, and input the data into <strong>Salesforce</strong>.</li></ul><p><br></p><ul><li>Identify and escalate account-specific needs to the appropriate team when additional support is required.</li></ul><p><br></p><ul><li>Seamlessly redirect customers with open support tickets or additional inquiries to the correct teams for resolution.</li></ul> Receptionist <p><strong>Probate Paralegal </strong></p><p> </p><p>Our client is searching for a 2+ years’ paralegal to support its probate, estate administration, and estate planning team. This role involves managing probate filings, asset distribution, and client communication while assisting with various estate-related processes.</p><p><strong> </strong></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Handle client interactions via phone and in person.</li><li>Draft, file, and finalize legal documents.</li><li>Manage deadlines, maintain organized files, and support attorneys.</li><li>Anticipate attorney needs and prepare documents accordingly.</li><li>Perform proofreading, revisions, and general administrative tasks.</li></ul><p><strong> </strong></p><p><strong>Requirements:</strong></p><ul><li>At least 2+ years of experience in a legal assistant, paralegal, or related role (probate experience preferred).</li><li>Strong verbal/written communication and organizational skills.</li><li>Proficient in MS Office, Adobe, e-Filing, and database software.</li><li>Ability to prioritize, meet deadlines, and work independently.</li><li>Attention to detail and problem-solving mindset.</li></ul><p><strong>Compensation/Benefits:</strong></p><ul><li>Salary range: $60,000 – $75,000 annually based on experience.</li><li>Benefits include medical, dental, vision, PTO, 401(k), HSA/FSA, and disability/life insurance.</li></ul><p>If interested, please send your resume to corey.tasker@roberthalf{[dot]}com for immediate consideration. Call Corey at 720.678.9447 for additional information. </p> Bilingual Receptionist <p><strong>Bilingual Receptionist</strong></p><p><br></p><p>Are you a skilled professional fluent in Spanish with a passion for organization and outstanding customer service? Our client is seeking a <strong>Bilingual Receptionist</strong> who can provide exceptional administrative assistance and reception coverage while fostering a welcoming and productive environment. This role is integral to supporting daily operations and ensuring seamless communication across various departments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and check in all guests, including contractors and suppliers, with professionalism and efficiency.</li><li>Assist associates who forget their badges by providing temporary access solutions.</li><li>Welcome and check in potential candidates scheduled for interviews, ensuring they feel comfortable and prepared.</li><li>Perform reception-related tasks, including answering phone calls, ordering snacks/lunches for meetings, and completing various administrative duties for all departments within the site.</li><li>Transition from a security-focused check-in process to a full-scale receptionist role that supports site operations and departmental needs.</li></ul> Purchasing Agent <p><strong>Purchasing Agent</strong></p><p>Are you a motivated, deadline-driven professional looking for an exciting opportunity to grow your career in procurement? Our client is seeking a <strong>Purchasing Agent</strong> to join their dynamic and upbeat work environment. This role is essential in driving cost-effective purchasing decisions and ensuring products are delivered on time to meet organizational needs. If you're self-motivated, enjoy taking initiative, and thrive on continual improvement, this could be the perfect role for you!</p><p><br></p><p><strong>Position Overview</strong></p><p>As a <strong>Purchasing Agent</strong>, you will be responsible for negotiating pricing, managing delivery timelines, and supporting the successful execution of the purchasing function. You will collaborate closely with the Director of Purchasing to develop and refine department policies, schedules, procedures, and budgets. Your proactive approach will help foster a culture of innovation and efficiency within the department and across the company.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Source products and negotiate competitive pricing to meet cost objectives.</li><li>Manage delivery schedules, ensuring timely fulfillment of product needs.</li><li>Collaborate with the Director of Purchasing to develop and implement departmental policies and procedures.</li><li>Support budget planning and monitoring for the purchasing department.</li><li>Actively participate in initiatives to improve procurement processes and identify cost-saving opportunities.</li><li>Foster a culture of continual improvement within the team and organization.</li></ul><p><strong>Qualifications</strong></p><ul><li>A minimum of <strong>1+ years of experience</strong> in purchasing, procurement, or a related role.</li><li>Strong organizational and time management skills to meet deadlines in a fast-paced environment.</li><li>A self-starter with the ability to take initiative and make sound decisions independently.</li><li>Excellent communication and negotiation skills.</li><li>High attention to detail with a focus on accuracy and efficiency.</li></ul><p><strong>What Our Client Offers</strong></p><ul><li><strong>Competitive salary</strong> and comprehensive benefits package.</li><li>An opportunity to grow with a fast-paced organization.</li><li>A <strong>fun, vibrant, and team-oriented work environment</strong>.</li><li>A workplace culture that encourages professional development and continual improvement.</li></ul><p>If you’re looking for a role that challenges you to grow while offering an enjoyable work atmosphere, this is your chance to excel. Join a company that values innovation, collaboration, and results-driven employees who are passionate about making a positive impact. Contact Victor Granados at 719-249-5153 for more details. </p> Tax Preparer <p>We are seeking an experienced and detail-oriented tax preparer to join our team. The ideal candidate will have a solid background in preparing tax returns and reports, specifically for W-2, 1099, K-1, Schedule C (business income), and Schedule E (rental income). You will play a key role in delivering high-quality tax preparation services to our clients while ensuring compliance with tax laws and regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and file accurate federal and state tax returns for individuals and small businesses, including W-2, 1099, K-1, Schedule C, and Schedule E.</li><li>Analyze financial documents, income statements, and expense records to determine appropriate tax filings.</li><li>Review and reconcile client-provided data to ensure accuracy and completeness.</li><li>Provide tax planning and advisory services to clients, identifying opportunities for tax savings.</li><li>Maintain up-to-date knowledge of federal, state, and local tax regulations.</li><li>Communicate effectively with clients to gather information and explain tax filing requirements.</li><li>Address client questions and concerns with professionalism and expertise.</li><li>Collaborate with team members to meet deadlines and ensure efficient workflow.</li></ul><p><br></p>