<p>We are looking for an experienced Senior Cost Accountant to join our team in Secaucus, New Jersey. This role requires a detail-oriented individual with a solid background in cost accounting, particularly within manufacturing environments. The ideal candidate will have exceptional analytical skills and the ability to work effectively with complex systems and data.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and manage cost accounting functions, including standard cost and manufacturing cost processes.</p><p>• Prepare detailed cost analyses to support financial planning and decision-making.</p><p>• Utilize advanced Excel skills to streamline data management and reporting tasks.</p><p>• Collaborate with cross-functional teams to ensure accurate cost allocation and reporting.</p><p>• Monitor and improve cost control measures to optimize business operations.</p><p>• Provide insights and recommendations based on financial data and cost trends.</p><p>• Maintain and update cost accounting systems, ensuring data accuracy and reliability.</p><p>• Assist in financial audits and ensure compliance with accounting standards.</p><p>• Identify opportunities for process improvement within cost accounting practices.</p><p>• Support management with cost-related reports and presentations.</p>
We are looking for a dedicated Payroll Administrator to join our team in Norwalk, Connecticut. This role involves overseeing payroll operations to ensure timely and accurate processing while adhering to all applicable regulations. The ideal candidate will bring expertise in payroll systems and a commitment to maintaining confidentiality and precision in all payroll-related tasks.<br><br>Responsibilities:<br>• Prepare and maintain detailed records and reports of payroll transactions, ensuring accuracy and compliance.<br>• Develop and update payroll policies and procedures to align with industry standards and organizational needs.<br>• Resolve discrepancies in payroll accounts to ensure balanced and accurate reporting.<br>• Process off-cycle and manual checks as required to address urgent payroll needs.<br>• Conduct regular audits of payroll data to verify accuracy and consistency within systems.<br>• Facilitate audits by providing necessary documentation and support to auditors.<br>• Identify inefficiencies in payroll workflows and recommend improvements or automation solutions.<br>• Update and reconcile payroll statements to maintain accurate financial records.<br>• Document and maintain standard operating procedures for payroll processes to ensure consistency and reliability.<br>• Uphold confidentiality and protect payroll operations by managing sensitive information responsibly.
<p><strong>Robert Half is seeking highly skilled professionals to join a critical compliance initiative with a leading financial institution. This is an excellent opportunity to contribute to the fight against financial crime while working in a fast-paced, collaborative environment.</strong></p><p><strong> </strong></p><p><strong>Project Details</strong></p><ul><li><strong>Start Date:</strong> January 12, 2026</li><li><strong>Duration</strong>: 6 Months (potential for extension based on performance)</li><li><strong>Location</strong>: On-site, 5 days a week in Midtown, NY (Hybrid eligible after 90 days)</li><li><strong>Schedule</strong>: Monday–Friday, 8:00 AM – 5:00 PM EST</li></ul><p><strong>Open Roles</strong></p><p><strong>1. AML Analyst</strong></p><ul><li><strong>Pay Rate</strong>: $35/hour</li><li><strong>Responsibilities</strong>: </li><li>Review alerts, cases, and transactions for potential suspicious activity.</li><li>Conduct investigations and document findings accurately.</li><li>Escalate issues in accordance with compliance protocols.</li><li>Collaborate with internal teams to ensure adherence to AML regulations.</li></ul><p><strong>2. Quality Assurance (QA) Specialist</strong></p><ul><li><strong>Pay Rate</strong>: $40/hour</li><li><strong>Responsibilities</strong>: </li><li>Perform QA reviews on AML investigations and transaction monitoring.</li><li>Ensure compliance with regulatory standards and internal policies.</li><li>Identify gaps and recommend process improvements.</li><li>Maintain detailed documentation and reporting accuracy.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in New York, New York. This position involves providing essential administrative support, managing data systems, and ensuring smooth operational processes. Ideal candidates will have excellent organizational skills and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Perform data entry tasks and maintain accurate records in Salesforce.<br>• Generate and manage reports to support organizational decision-making.<br>• Assist with reconciliation processes to ensure accuracy in financial and operational data.<br>• Create and oversee acknowledgments and communications, including newsletters and other correspondence.<br>• Support database administration by organizing and updating information effectively.<br>• Collaborate with team members to streamline administrative processes and workflows.<br>• Provide general administrative assistance to ensure the smooth functioning of daily operations.<br>• Monitor and manage email communications, ensuring timely responses and proper follow-ups.<br>• Coordinate with leadership and other departments to address operational needs.<br>• Maintain confidentiality and handle sensitive information with discretion.
<p>65,000 - 75,000</p><p><br></p><p>benefits include:</p><ul><li>dental</li><li>vision</li><li>health insurance</li><li>paid time off</li><li>paid holidays</li></ul><p>A growing regional CPA firm in Middletown is seeking a bookkeeper or staff accountant. The role will get involved in various bookkeeping and accounting functions for small business clients. There is definitely opportunity for growth, given the candidates desire to grow within the profession. This opportunity will be primarily dealing with small business accounting duties especially various general accounting functions including AP, AR, payroll, etc. The firm offers a very good benefits and compensation plan and the ability down the road to work several days from home. To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss.</p><p><br></p>
We are looking for a dedicated Customer Success Manager to oversee and nurture a portfolio of client accounts in New York, New York. This role involves building deep client relationships, driving business value, and ensuring the successful utilization of our platform. The ideal candidate will have a strong background in customer success and account management, with a focus on delivering impactful results.<br><br>Responsibilities:<br>• Manage and grow a portfolio of 8–20 client accounts, ensuring long-term success and satisfaction.<br>• Develop tailored strategies leveraging AI-driven insights to deliver measurable business value and identify opportunities for account expansion.<br>• Establish strong partnerships with clients by understanding their business challenges and consistently providing solutions that address their priorities.<br>• Serve as a trusted advisor and subject matter expert during executive-level discussions with clients and internal stakeholders.<br>• Monitor industry trends and market activities to anticipate risks and create effective mitigation plans.<br>• Collaborate closely with Technical Account Managers to align client projects with overarching business objectives.<br>• Work cross-functionally with teams such as Sales Engineering, Product, and Engineering to prioritize and address client needs.<br>• Organize and lead Executive Business Reviews to assess progress and reinforce client relationships.<br>• Facilitate contract renewals and upsell opportunities in partnership with the Finance team.<br>• Travel, as required, to attend conferences, client meetings, and company events.
We are looking for an experienced and adaptable Executive Assistant to support the President and leadership team of our organization. In this long-term contract role, you will play a key part in managing schedules, coordinating meetings, and fostering effective communication with internal and external stakeholders. The ideal candidate will bring a proactive attitude, strong organizational skills, and the ability to multitask in a dynamic environment.<br><br>Responsibilities:<br>• Coordinate and manage the President's calendar, including scheduling meetings with staff, board members, and external partners.<br>• Facilitate communication and logistics for meetings with high-profile stakeholders, including government offices and external organizations.<br>• Prepare detailed meeting minutes and ensure timely follow-up on key action items.<br>• Organize board reporting and provide administrative support during board meetings.<br>• Ensure an accurate and efficient flow of information between the President and other parties.<br>• Collaborate with team members to address administrative needs and ensure smooth operations.<br>• Exhibit flexibility and adaptability when managing shifting priorities or urgent tasks.<br>• Provide logistical support for events, presentations, and other organizational initiatives.<br>• Uphold confidentiality and integrity in all interactions and communications.<br>• Utilize strong interpersonal skills to foster positive relationships across the organization.
We are looking for an experienced Senior Accountant to join our team in Hauppauge, New York. In this role, you will play a key part in managing financial operations and ensuring compliance with accounting standards. The ideal candidate will bring strong analytical skills, attention to detail, and proficiency in accounting processes.<br><br>Responsibilities:<br>• Oversee month-end closing procedures, ensuring accurate and timely reporting.<br>• Maintain and reconcile general ledger accounts to ensure financial accuracy.<br>• Prepare and post journal entries while adhering to accounting standards.<br>• Conduct account reconciliations to identify and resolve discrepancies.<br>• Manage bank reconciliations to ensure alignment with financial records.<br>• Utilize Sage Intacct for accounting processes and data management.<br>• Collaborate with team members to improve financial workflows and reporting.<br>• Provide support during audits and ensure compliance with all applicable regulations.<br>• Analyze financial data to assist in budgeting and forecasting efforts.<br>• Monitor and implement best practices in accounting processes.
We are looking for an experienced Accounting Manager to oversee and optimize our financial operations in the dynamic cosmetics industry. Based in New York, New York, this role is integral to ensuring accuracy and compliance in our accounting processes while driving efficiency and collaboration across departments. The ideal candidate will bring strong leadership skills, a detail-oriented mindset, and a proven ability to enhance financial systems and reporting.<br><br>Responsibilities:<br>• Manage all aspects of accounting operations, including financial statement preparation, account reconciliations, payroll, inventory accounting, and revenue recognition.<br>• Establish and uphold robust internal controls to ensure compliance with regulatory standards.<br>• Supervise and mentor a team of staff accountants, providing guidance and reviewing their work to maintain accuracy and efficiency.<br>• Develop and update accounting policies and documentation to align with best practices.<br>• Identify opportunities for process improvements and implement automation solutions to enhance existing workflows.<br>• Conduct performance analysis using key performance indicators to assess profitability and operational effectiveness.<br>• Prepare detailed fluctuation analyses for balance sheets and income statements.<br>• Foster collaboration across departments by building trust and accountability to achieve organizational goals.
We are looking for a Senior Software Engineer with expertise in full-stack development to lead the creation of innovative tools that optimize sales processes and dealership operations. This role requires close collaboration with product managers and stakeholders to deliver impactful solutions while mentoring a team of engineers. The ideal candidate will have a strong technical background and a passion for building scalable, high-performance systems.<br><br>Responsibilities:<br>• Design and develop tools to streamline sales workflows, dealership management, and client onboarding.<br>• Collaborate with product managers and stakeholders to determine requirements and deliver effective technical solutions.<br>• Architect and implement both backend services and user-friendly frontend interfaces.<br>• Provide mentorship and technical guidance to two full-stack engineers, fostering their growth and development.<br>• Integrate third-party APIs and internal systems to automate manual processes and improve efficiency.<br>• Oversee the entire lifecycle of feature delivery, ensuring robustness, scalability, and reliability.<br>• Conduct code reviews and participate in architectural discussions to maintain high coding standards.<br>• Work cross-functionally to align technical direction with business goals.
<p>We are looking for a detail-oriented Accounting Receivable Clerk to join our team on a long-term contract basis in Newark, New Jersey. In this role, you will play a pivotal part in managing accounts receivable processes, ensuring accurate financial reconciliation, and maintaining organized digital records. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounts receivable collections, ensuring timely and accurate processing.</p><p>• Apply cash payments to customer accounts with precision and attention to detail.</p><p>• Perform month-end reconciliations for accounts receivable to ensure financial records are accurate.</p><p>• Transfer data from physical documents into database systems, maintaining data integrity.</p><p>• Develop and maintain a structured and efficient digital filing system.</p><p>• Coordinate and execute document scanning and electronic conversion projects.</p><p>• Process and digitize files for entry into a computer database.</p><p>• Organize outdated files by moving them to inactive storage or securely disposing of them with appropriate approvals.</p><p>• Perform administrative tasks such as data entry, filing, scanning, and updating records.</p><p>• Take on additional clerical duties as needed to support office operations.</p>
<p>Our Global client is seeking an experienced Senior Accountant to join the accounting team in Secaucus, New Jersey. The ideal candidate will bring expertise in general accounting and treasury functions, with a background in retail or wholesale industries being highly advantageous. This role requires a detail-oriented individual who can manage complex financial processes and contribute to the efficiency of our accounting operations. This is a hybrid position! </p><p><br></p><p>Responsibilities:</p><p>• Manage month-end closing processes, ensuring accuracy and timeliness in reporting.</p><p>• Oversee the general ledger, maintaining meticulous records and resolving any discrepancies.</p><p>• Prepare and post journal entries to reflect financial transactions and adjustments.</p><p>• Perform account reconciliations to ensure data integrity and compliance with company standards.</p><p>• Conduct bank reconciliations, identifying and addressing discrepancies promptly.</p><p>• Collaborate with treasury functions, including cash flow management and forecasting.</p><p>• Provide insights and support for financial decision-making processes.</p><p>• Ensure adherence to accounting policies and regulatory standards.</p><p>• Assist with audits and prepare documentation as required.</p><p>• Continuously review and improve accounting processes to enhance efficiency.</p>
<p><strong>Commercial Litigation Attorney (Contract)</strong></p><p><strong>Location:</strong> Remote (Hybrid Preferred – White Plains, NY)</p><p> <strong>Start Date:</strong> ASAP</p><p> <strong>Pay Rate:</strong> $90+ per hour</p><p> <strong>Hours:</strong> Part-time (20–25 hours per week)</p><p> <strong>Duration:</strong> Ongoing</p><p> </p><p><br></p><p><strong>About the Role</strong></p><p>Robert Half is seeking an experienced <strong>Commercial Litigation Attorney</strong> to join a reputable New York law firm on a contract basis. This is an excellent opportunity for a seasoned legal professional to work remotely with flexibility, while contributing to high-level litigation and corporate matters.</p><p> </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Conduct complex legal research and develop litigation strategies.</li><li>Draft briefs, motions, and other legal documents.</li><li>Prepare for and assist with depositions and trials.</li><li>Support general corporate and contract drafting matters.</li><li>Assist with due diligence as needed, providing additional opportunities for billable hours.</li></ul>
We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable technical support and troubleshooting assistance to ensure seamless operations within the organization. This is a long-term contract position suitable for professionals with strong problem-solving skills and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Offer prompt and effective technical support for users experiencing issues with software, hardware, and system configurations.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Perform advanced troubleshooting to diagnose and resolve problems related to Windows environments.<br>• Administer and maintain Active Directory, including user account setups and permissions.<br>• Support the deployment, configuration, and maintenance of Windows 10 systems.<br>• Collaborate with team members to identify and implement improvements to IT processes and workflows.<br>• Document resolutions and procedures for common technical issues to streamline future support.<br>• Conduct routine system checks to ensure optimal performance and security.<br>• Assist with onboarding new employees by setting up accounts and ensuring proper access.<br>• Provide clear communication to users regarding issue status and resolution timelines.
<p><strong>Staff Accountant </strong>- Milford CT</p><p><strong>Reference ID:</strong> BR0013307998</p><p><strong>Contact:</strong> Brittany Rizzo / [email protected]</p><p><br></p><p>Our growing client is adding a staff accountant to their team! In this role, you will play a key part in managing financial records, ensuring compliance with tax regulations, and supporting accurate reporting processes. This position offers an opportunity to contribute to the financial health of the organization while honing your accounting skills, and working under a top notch Controller. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and review corporate tax returns to ensure compliance</p><p>• Manage sales tax filings and address related inquiries.</p><p>• Post and reconcile journal entries to maintain accurate financial records.</p><p>• Maintain and update the general ledger to reflect all transactions accurately.</p><p>• Assist with month-end close processes, including account reconciliations and reporting.</p><p>• Analyze financial data and prepare reports for management review.</p><p>• Collaborate with team members to improve accounting processes and procedures.</p><p>• Support audits by providing necessary documentation and information.</p><p>• Monitor and ensure adherence to company accounting policies.</p><p>• Backup for accounts payable, accounts receivable and payroll functions as needed</p>
<p>A busy company in the West Caldwell area is seeking a Accounts Receivable Specialist to join their team. This Accounts Receivable Specialist will get the chance to join a growing organization that offers great work/life balance as well as a flexible working schedule. The ideal Accounts Receivable Specialist will have construction and/or real estate industry experience (neither required) and be local to the West Caldwell area. In this Accounts Receivable Specialist role, you will handle a variety of financial tasks, including billing, invoicing, collections, cash applications, and more. Other responsibilities of this Accounts Receivable Specialist position will include but not be limited to:</p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><ul><li>Track and follow up on outstanding receivables to ensure timely collections.</li><li>Support the accounting manager by providing backup for various financial tasks.</li><li>Process and track lien waivers.</li><li>Maintain AR aging reports and reconcile customer accounts.</li><li>Monitor contract compliance, payment schedules and collection milestones.</li><li>Utilize Microsoft Excel and similar accounting software to manage financial data effectively.</li><li>Collaborate with team members to ensure smooth month-end close processes.</li></ul><p><br></p><p>This Accounts Receivable Specialist position pays between $65,000 and $75,000 annually depending on experience. If interested in this Bookkeeper role, apply today!</p>
We are looking for a skilled Database Analyst to join our team in White Plains, New York. In this long-term contract position, you will play a vital role in managing database systems and supporting business operations within the insurance industry. The ideal candidate will have a strong technical background and a passion for optimizing data processes and tools.<br><br>Responsibilities:<br>• Provide technical support to business users, ensuring they can effectively utilize Oracle tools and take advantage of new functionalities.<br>• Conduct quality assurance testing for various projects, including new feature rollouts, bug fixes, and system upgrades.<br>• Collaborate with teams to design and implement database objects that support operational and analytical needs.<br>• Perform data analysis to identify trends and insights that drive business decisions.<br>• Develop and maintain dashboards and reports using business intelligence tools to enhance data visibility.<br>• Implement and manage backup technologies to ensure data security and recovery.<br>• Optimize database performance and troubleshoot system issues to maintain efficiency.<br>• Work with CRM systems to support data-driven customer relationship management processes.<br>• Utilize AB testing methods to analyze and improve system functionalities.<br>• Ensure compliance with industry standards and best practices in database management.
<p>170,000 - 176,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li><li>paid holidays</li></ul><p>An expanding regional CPA firm in the Red Bank area seeks an Audit Manager. This position requires a minimum of five plus years in a quality CPA firm. And a strong background in handling PCAOB audits. This opportunity is open due to firm expansion. A CPA or parts passed is preferred but not required.. This firm has an extensive client base in Monmouth, Middlesex, and Ocean Counties. The firm offers excellent benefits a hybrid work schedule with three days in the office per week and two at home. To apply email a resume to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
<p><strong>Financial Analyst / Underwriter - HYBRID, Hartford</strong></p><p><strong>Contact: </strong>Brittany Rizzo / [email protected]....</p><p><strong>Reference ID:</strong> BR0013272602</p><p><br></p><p>Our client has partnered with Robert Half in their search for a Financial Analyst to join their team in Hartford, Connecticut. In this hybrid role, you will apply your expertise to evaluate financial risks and provide advanced underwriting analysis, ensuring adherence to company guidelines and standards. This position offers an exciting opportunity to contribute to the success of an established insurance organization, and a clear path for growth. </p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed underwriting evaluations to assess individual risks, ensuring compliance with company policies and industry standards.</p><p>• Analyze financial statements and data to make informed decisions regarding risk acceptability and pricing.</p><p>• Collaborate with internal teams to develop accurate financial models and projections.</p><p>• Perform variance analysis to identify discrepancies and provide actionable insights.</p><p>• Utilize data mining techniques to uncover trends and opportunities for optimization.</p><p>• Prepare ad hoc financial analyses to support strategic decision-making and business planning.</p><p>• Review coverages, terms, and conditions to ensure alignment with company objectives.</p><p>• Maintain up-to-date knowledge of market trends and regulatory changes impacting financial underwriting.</p><p>• Communicate findings and recommendations effectively to stakeholders and management.</p><p>• Assist in developing strategies for risk management and improving underwriting processes.</p>
<p><strong>Location:</strong> Central NJ (Onsite 3 days per week – locations include Newark and other client sites)</p><p><br></p><p><strong>Summary</strong></p><p>We are seeking an experienced <strong>NERC CIP Project Manager</strong> to support large IT projects. This role focuses on preparing and overseeing a <strong>NERC CIP audit</strong>, tracking CIP evidence responses, and ensuring audit readiness. The ideal candidate will have strong leadership skills, experience managing security projects, and prior audit experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Direct project team personnel, manage cost and schedule, and serve as customer interface</li><li>Track CIP evidence responses and ensure audit readiness</li><li>Manage technical scope, cost, and schedule of assigned tasks</li><li>Lead project teams including executives, SMEs, controllers, and schedulers</li><li>Coordinate with cross-functional stakeholders to define scope, objectives, and deliverables</li><li>Create project management plans, execute governance reviews, and ensure compliance with PMO standards</li><li>Manage project budget, track actuals vs. plan, and provide monthly forecasts</li><li>Deliver high-quality written and verbal communications including status reports and dashboards</li><li>Monitor project tasks, timelines, milestones, and quality of deliverables</li></ul>
We are looking for an experienced Senior Accountant to join our team in Wayne, New Jersey. This Contract to permanent position offers an exciting opportunity to contribute to critical accounting processes and ensure the accuracy of financial records. The role requires someone with strong attention to detail, analytical skills, and a solid understanding of general accounting principles.<br><br>Responsibilities:<br>• Manage month-end close procedures, ensuring all financial data is accurately recorded and deadlines are met.<br>• Oversee the general ledger, maintaining its accuracy and resolving discrepancies.<br>• Prepare and post journal entries with precision and proper documentation.<br>• Conduct thorough account reconciliations to ensure consistency and compliance.<br>• Perform bank reconciliation tasks, identifying and resolving variances.<br>• Collaborate with internal teams to streamline accounting processes and improve efficiency.<br>• Analyze financial information to support decision-making and reporting.<br>• Maintain compliance with accounting standards and regulations.<br>• Assist with audits by preparing necessary documentation and responding to inquiries.<br>• Provide insights and recommendations to enhance financial operations.
<p>Salary 65,000-100,000</p><p><br></p><p>Benefits:</p><ul><li>mentorship and training</li><li>comprehensive benefits</li><li>Summer Fridays</li><li>flexible hours</li><li>wellness initiatives</li><li>remote/hybrid work models</li></ul><p><br></p><p>Currently working with a local CPA firm in Monmouth County who is seeking to hire several Tax Accountants to join their team. The Tax Accountant will handle various Tax related tasks and ideally have their CPA.The ideal candidate will have 1+ years experience in a similar role and have excellent communication skills. The company is looking to start asap and offers an excellent benefits and compensation package.To apply please email a resume in a Word format.</p>
<p>We are looking for a skilled Compliance Attorney to join our team near Orange, Connecticut. In this role, you will play a pivotal part in ensuring our organization adheres to all applicable legal and regulatory requirements. This position requires an individual with a strong background in compliance and expertise in legal analysis.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and maintenance of the organization’s compliance program, ensuring adherence to regulatory standards.</p><p>• Conduct thorough research and analysis of federal and state regulations to evaluate their impact on business operations.</p><p>• Collaborate with internal teams to implement effective compliance strategies and promote best practices.</p><p>• Provide legal counsel on operational matters, offering solutions to mitigate risks and ensure compliance.</p><p>• Support audits conducted by external agencies, preparing necessary documentation and addressing inquiries.</p><p>• Monitor regulatory changes and ensure timely updates to policies and procedures.</p><p>• Develop and deliver compliance training programs to enhance awareness across the organization.</p><p>• Maintain accurate records and documentation related to compliance activities.</p><p>• Act as a liaison between the organization and regulatory bodies, ensuring clear and effective communication.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
