We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Offer first-level technical support for issues related to hardware, software, networks, and user accounts.<br>• Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and widely-used applications, such as Windows and Office 365.<br>• Manage support tickets from initiation to resolution, maintaining clear and timely communication with users.<br>• Perform user account management tasks, including setting up accounts, resetting passwords, and updating permissions.<br>• Assist both remote and on-site employees, escalating complex problems to specialized teams when necessary.<br>• Install, configure, and maintain IT equipment, including workstations and peripherals.<br>• Document troubleshooting steps, solutions, and recurring issues to enhance team efficiency.<br>• Support onboarding and offboarding processes by ensuring IT setup and account adjustments are completed.<br>• Collaborate with system and network teams to address escalated issues effectively.
<p>Emerging services company seeks an Order Management Specialist with client facing experience. As the Order Management Specialist, you will create customer accounts, input orders, and provide order confirmations including the estimated time of shipment. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday:</p><ul><li>Set up new customer accounts within SAP.</li><li>Input and manage both new and existing orders in SAP.</li><li>Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours.</li><li>Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times.</li><li>Communicate estimated shipping dates and send order confirmations to customers.</li><li>Prepare and issue Proforma Invoices for customers.</li><li>Check stock availability and communicate lead times as needed.</li><li>Cross-check part numbers to ensure accuracy on customer purchase orders.</li><li>Verify and confirm correct pricing details on customer purchase orders.</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
<p>Robert Half has partnered with a high-quality service provider on their search for a success-driven, Commercial Pest Control Salesperson who can serve as a trusted advisor and help maintain safe, sanitary, and compliant environments. This candidate will develop and build strong business relationships, manage customer inquiries, resolve complaints, create revenue generating growth opportunities, research product abilities/services, and ensure complete customer satisfaction and professional customer support. The ideal candidate for this role must be detail-oriented, organized, possess great problem-solving skills, and has excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><ul><li>Prospect, identify, and develop new commercial accounts</li><li>Conduct site inspections to assess customer needs</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed monthly and annual sales targets and performance metrics</li><li>Negotiate contract terms and conditions</li><li>Maintain accurate records of sales activities, pipeline, and client interactions</li><li>Stay knowledgeable about industry trends and regulatory requirements</li><li>Identify new sales strategies to increase revenue goals</li><li>Assist with ad hoc projects as needed</li></ul>
<p>Robert Half is seeking an accomplished Senior Administrative Assistant to support our client’s executive team in a fast-paced and collaborative environment. This role is ideal for a resourceful professional who excels at organization, communication, and problem-solving.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to senior leaders, including calendar management, travel coordination, expense reporting, and meeting planning.</li><li>Handle confidential information with professionalism and discretion.</li><li>Prepare correspondence, presentations, and reports as needed.</li><li>Act as a point of contact for internal and external stakeholders, delivering exceptional customer service.</li><li>Manage office operations, ensuring supplies, technology, and facilities are in order.</li><li>Assist with special projects and continuous improvement initiatives.</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Are you passionate about creating an organized and efficient work environment? Robert Half is seeking a detail-oriented Office Clerk to join a local and growing administrative team. This role offers a dynamic workspace within a collaborative team that values accuracy and a positive attitude.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform a variety of clerical and administrative tasks, including handling incoming and outgoing correspondence</li><li>Maintain records, files, and databases, both digital and paper</li><li>Assist with data entry, document preparation, and scanning</li><li>Support scheduling meetings and appointments</li><li>Answer and direct phone inquiries in a professional manner</li><li>Provide exceptional customer service to internal and external stakeholders</li><li>Operate office equipment (copiers, fax machines, etc.) and order supplies as needed</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented Billing Associate to join their growing team. This role is ideal for someone who enjoys working with numbers, communicates clearly, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and issue invoices accurately and on schedule</li><li>Manage billing data within internal systems and Excel spreadsheets</li><li>Monitor and reconcile A/R activity, including payment posting and follow-up</li><li>Research and resolve billing discrepancies</li><li>Assist with month-end close tasks related to billing and receivables</li><li>Collaborate with internal departments to ensure accurate customer billing</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Clerk to join a team on a contract basis in Willingboro, New Jersey. This role is ideal for a meticulous individual with a background in commercial collections and billing processes. The position focuses on maintaining accurate financial records and ensuring timely collection of payments.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage invoices to ensure accurate billing and timely payments.</p><p>• Conduct follow-ups with clients to collect outstanding balances and resolve payment discrepancies.</p><p>• Record and reconcile incoming payments in the company's financial systems.</p><p>• Collaborate with other departments to address and resolve client billing issues.</p><p>• Generate reports on accounts receivable status and provide updates to management.</p><p>• Maintain organized and up-to-date records of client transactions and payment histories.</p><p>• Ensure compliance with company policies and industry standards in all financial activities.</p><p>• Assist in cash application processes to ensure proper allocation of payments.</p><p>• Identify and escalate problem accounts to management as necessary.</p><p>• Provide exceptional customer service while addressing client inquiries related to billing and payments.</p>
<p>The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. </p><p><br></p><p>Primary Responsibilities</p><p>· Oversee daily credit and collection activities</p><p>· Create departmental collection goals</p><p>· Direct collection efforts on delinquent accounts</p><p>· Verify customer payments</p><p>· Resolve complex or escalated collection issues</p><p>· Negotiate payment terms and payment schedules</p><p>· Develop and implement collection procedures and policies to improve efficiency</p><p>· Recommend and implement process improvement to enhance collection effectiveness</p>
We are looking for a detail-oriented Accounts Payable Specialist to support our Finance and Accounting team in West Chester, Pennsylvania. This contract position focuses on processing vendor invoices efficiently, maintaining accurate financial records, and fostering positive relationships with suppliers. The ideal candidate will bring strong organizational skills and a proactive approach to managing accounts payable workflows.<br><br>Responsibilities:<br>• Process incoming invoices and payment requests with precision and timeliness.<br>• Verify invoice details and match them with purchase orders to ensure accuracy.<br>• Perform coding of invoices and maintain compliance with internal accounting standards.<br>• Reconcile accounts payable transactions, addressing any discrepancies promptly.<br>• Maintain clear and organized records of invoices, payments, and supporting documentation.<br>• Communicate effectively with vendors to resolve questions or disputes.<br>• Collaborate with the team to support month-end closing procedures.<br>• Assist with additional accounting projects and tasks as needed.
<p>Robert Half has partnered with a thriving global company on their search for an experienced Credit Specialist. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, arrange debt payoffs, and resolve billing and customer credit issues. This Credit Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>• Create and maintain credit history records</p><p>• Assist with administrative activities</p><p>• Document daily collection activity</p><p>• Assist with ACH transactions</p><p>• Complete collection effort calls</p><p>• Daily Cash Applications</p><p>• Access and analyze credit worthiness</p><p>• Identify delinquent accounts</p><p>• Perform payment reconciliations</p><p>• Assist customer service department</p><p>• Prepare monthly customer statements</p><p>• Develop and schedule payment plans</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in West Chester, Pennsylvania. This contract position offers an opportunity to contribute to key financial operations by ensuring the accurate and efficient processing of supplier invoices while fostering strong vendor relationships. The ideal candidate will bring expertise in accounts payable processes and demonstrate a commitment to maintaining organized financial records.<br><br>Responsibilities:<br>• Process and validate incoming invoices and payment requests with accuracy and efficiency.<br>• Ensure vendors are paid on time by managing payment schedules and resolving any discrepancies.<br>• Perform invoice coding and align invoices with purchase orders to ensure proper documentation.<br>• Reconcile accounts payable transactions and address any variances or issues.<br>• Maintain well-organized records of invoices, payments, and other financial documentation.<br>• Communicate professionally with vendors to resolve inquiries and disputes.<br>• Collaborate with the team to support month-end closing tasks and other accounting projects.<br>• Utilize SAP and other accounting tools to streamline processes and improve accuracy.<br>• Identify opportunities for process improvements within the accounts payable function.
We are looking for a detail-oriented Accounts Payable Specialist to join our Finance and Accounting team in West Chester, Pennsylvania. As part of this long-term contract position, you will play a critical role in managing vendor payments, maintaining accurate financial records, and ensuring compliance with accounting standards. This opportunity is ideal for individuals who thrive in structured environments and have a passion for delivering exceptional results in financial operations.<br><br>Responsibilities:<br>• Process incoming invoices and payment requests, ensuring accuracy and compliance with company policies.<br>• Coordinate timely payment to vendors while maintaining strong working relationships.<br>• Match invoices with purchase orders and conduct appropriate coding for financial tracking.<br>• Reconcile accounts payable transactions and promptly address discrepancies.<br>• Organize and maintain records of invoices, payments, and other related documentation.<br>• Communicate effectively with vendors to resolve issues and answer inquiries.<br>• Support month-end closing activities and contribute to special accounting projects as needed.<br>• Utilize accounting software and tools, such as SAP, to streamline processes and ensure efficiency.
<p>We are seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join our team. This role is ideal for someone who thrives in a structured office environment and enjoys working with numbers, vendors, and internal teams to keep financial operations running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Retrieve and process invoices from email and OneDrive folders.</li><li>Post approved AP invoices into the accounting system.</li><li>Maintain and update cash flow spreadsheets in coordination with the Accounting Supervisor.</li><li>Record outgoing payments and reconcile accounts.</li><li>Respond to vendor inquiries via phone and email.</li><li>Process employee expense reports.</li><li>Set up new customers in SAP Business Partner (BP) module.</li><li>Assist with audits by providing documentation.</li><li>Order and maintain office supplies.</li></ul><p><strong>Additional Duties</strong></p><ul><li>Liaise with Sales and Logistics teams as needed.</li><li>Maintain accurate vendor records and collect required documents (e.g., W-9s).</li><li>Follow up on missing invoices and account statements.</li><li>Deposit checks at the bank.</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving manufacturing firm on their search for an experienced Billing & Collections Supervisor who can handle a high volume of accounts. We are looking for a candidate who can identify and monitor overdue payments, process credit memos, report collection activity, arrange debt payoffs, review trial balances, recommend accounts for escalation, prepare and distribute collection status reports, and resolve billing and customer credit issues. This Billing & Collections Supervisor will also process payments and refunds, update account records, and provide assistance where collection efforts are needed. The ideal candidate must have strong negotiation skills, excellent communication skills, and the ability to handle sensitive and confidential information professionally.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Submit write off request as needed</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for an Accounts Payable Clerk to join our team on a contract basis in Worcester, Pennsylvania. This role is essential in ensuring accurate and efficient processing of invoices and payments while maintaining strong relationships with vendors. The ideal candidate will bring expertise in accounts payable functions and a commitment to maintaining organized financial records.<br><br>Responsibilities:<br>• Process and print invoices from a shared inbox, ensuring accuracy and timely entry into the system.<br>• Sort, open, and scan incoming physical mail daily to maintain organized records.<br>• Reconcile vendor statements by reviewing paper statements, communicating with vendors for missing invoices, and entering data into the system.<br>• Perform data entry tasks for invoice backups, check voids, new vendor information, and other categories as needed.<br>• Review and identify duplicate invoices before submitting them for system approval.<br>• Address customer service inquiries related to invoices and payments in a thorough and attentive manner.<br>• Collaborate with team members to ensure consistent and streamlined accounts payable processes.<br>• Utilize software tools such as Microsoft Excel, Oracle, QuickBooks, and SAP to manage financial data.<br>• Prepare for check runs by organizing and coding invoices accurately.<br>• Maintain compliance with company policies and procedures throughout all accounts payable activities.
<p>Grow your financial career as a Staff Accountant with on of our thriving companies! The responsibilities for this Staff Accountant role consist of handling general accounting operations such as assisting with accounts payable/receivable activities, reviewing general ledger accounts, preparing financial reports, assisting with financial research, maintaining internal controls, overseeing the inventory catalog, providing customer service as needed and collaborating with financial and executive leadership. The ideal candidate for this role should have possessed great day-to-day accounting abilities in compliance with legal industry standards and firm policies. We are looking for someone with strong problem-solving skills and can maintain accurate financial records and contribute to the overall financial health of the firm.</p><p><br></p><p>Everyday Responsibilities</p><p>· Prepare journal entries, general ledger reconciliations and account analysis</p><p>· Assist with daily accounting functions</p><p>· Reconcile and monitor collection accounts</p><p>· Ensure compliance with applicable standards (GAAP)</p><p>· Reconcile bank statements and financial accounts</p><p>· Monitor the record keeping system</p><p>· Prepare daily credit card transactions</p><p>· Assist with audits and provide supporting documentation needed</p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania on a contract basis. In this role, you will ensure the smooth operation of our testing facility while maintaining a secure and attentive environment for examinees. The ideal candidate will have strong organizational skills, a commitment to customer service, and the ability to adapt to flexible scheduling.<br><br>Responsibilities:<br>• Welcome examinees and verify their identification according to established procedures.<br>• Conduct security checks, including the use of wands, to ensure compliance with testing protocols.<br>• Monitor candidates throughout their exams to uphold a secure and fair testing environment.<br>• Address and resolve any issues or concerns that arise during the testing process promptly.<br>• Maintain the confidentiality and security of test materials and the facility at all times.<br>• Provide candidates with a comfortable and attentive experience during their exams.<br>• Record and report any irregularities or violations of company guidelines.<br>• Perform clerical tasks such as document scanning and answering inbound calls.<br>• Represent the organization’s values and uphold its standards in all interactions.<br>• Adapt to varying work schedules, including weekends and occasional evenings, as required.
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
<p>We are looking for a dedicated and detail-oriented individual to join our client, a wealth management team as a Client Services Associate. This role involves providing administrative and client service support to ensure seamless operations and exceptional client experiences. The position offers a dynamic environment where you can grow your skills and contribute to the success of a sophisticated clientele, including individuals, families, and business leaders.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and process account documentation to support client service operations.</p><p>• Compile onboarding packets and create reports for client meetings.</p><p>• Provide administrative assistance for financial planning and investment advisory services.</p><p>• Coordinate with financial institutions to manage account setups, transfers, and maintenance.</p><p>• Organize and maintain accurate client records, ensuring timely handling of sensitive documents and correspondence.</p><p>• Assist advisors by preparing review materials, generating reports, and managing mail logistics.</p><p>• Schedule and organize office meetings and facilitate client communications.</p><p>• Work onsite at least two days per week to support operational needs.</p>
