<p>Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills.</p><p><br></p><p>What you get to do everyday</p><p>· Initiate customer quotes from sales team</p><p>· Maintain organized sales records</p><p>· Process orders according to customer requirements</p><p>· Contract Management</p><p>· Provide customers with detailed order follow-up</p><p>· Ensure efficient, timely delivery of products/services</p><p>· Resolve customer complaints</p><p>· Assist with monthly goal setting</p><p>· Sales analysis reporting</p><p>· Inventory analysis</p><p>· Assist with auditing process</p><p>· Provide administrative support as needed</p>
<p><strong><em><u>**This is a great opportunity for someone looking for a long-term home. Or, a step-down from a career with long hours & high responsibility for something that can offer a great culture with a health work-life balance and an amazing mission (supplying costumes for kids) through a foundation.**</u></em></strong></p><p><br></p><p><strong>Job Title:</strong> Customer Service Representative (Temporary-to-Hire)</p><p><strong>Location:</strong> Levittown, PA</p><p><strong>Schedule: </strong>Monday – Friday, 8:00am – 4:30pm, 100% ONSITE Only</p><p><br></p><p><strong>PS: Alternative Schedule: </strong>While the opening is for full-time, permanent employees, the company is open to those who want to want to work seasonally, from October to June, and then your summers off (or part-time summer schedule).</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a dedicated Customer Service Representative for a temporary-to-hire position with the opportunity to transition into a permanent role based on performance. This role is fully onsite in Bristol, PA, and requires someone who thrives in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional, courteous, and efficient service to customers via phone and email.</li><li>Manage inquiries, orders, and return requests promptly while ensuring accuracy and attention to detail.</li><li>Handle a variety of situations with tact and diplomacy to ensure positive customer experiences.</li><li>Enter data into company systems, including order processing and return authorizations.</li><li>Maintain organization and multitask effectively in a busy, seasonal-driven business environment.</li><li>Follow through on requests and ensure timely communication across departments and levels of management with limited supervision.</li><li>Work independently while also contributing to a collaborative team environment.</li><li>Stay flexible and adapt quickly to shifting priorities or workload demands.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
<p>We are seeking a <strong>Customer Support Specialist</strong> who is passionate about providing outstanding assistance to clients and end-users through various communication channels, including phone, email, chat, and ticketing systems. This role involves handling daily tasks required to process and fulfill customer requests accurately and efficiently. The ideal candidate will thrive in a collaborative team environment, be detail-oriented, and possess excellent problem-solving and communication skills.</p><p><br></p><p>Key Responsibilities:</p><ul><li><strong>Customer Interaction:</strong> Respond to inquiries and provide support to customers and partners via phone, email, chat, and tickets.</li><li><strong>Order Processing:</strong> Manage customer requests, process orders, and ensure accuracy through internal systems.</li><li><strong>Quality Assurance:</strong> Review customer information and requests to confirm compliance with company standards before completing transactions.</li><li><strong>Shipping & Tracking:</strong> Coordinate shipments to ensure timely delivery, troubleshoot delivery issues, and monitor inventory levels for necessary materials.</li><li><strong>Support Escalations:</strong> Address and resolve any service-related issues in a prompt, courteous, and solution-oriented manner, escalating when necessary.</li><li><strong>Data Management:</strong> Generate and manage reports, ensuring timely delivery of relevant data to stakeholders.</li><li><strong>Collaboration:</strong> Work closely with internal teams to identify and address inefficiencies or other areas for improvement.</li><li><strong>Process Optimization:</strong> Contribute to the refinement of workflows and procedures to enhance the customer experience.</li><li><strong>Flexibility:</strong> Provide additional support during high-volume periods, such as holidays, to meet client demands.</li></ul>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Somerset, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer experiences while driving client satisfaction and retention. This is an excellent opportunity for an individual with call center and customer service expertise to thrive in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns in a timely and efficient manner.<br>• Build strong relationships with clients by understanding their needs and providing tailored solutions.<br>• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.<br>• Monitor customer accounts to identify opportunities for upselling or cross-selling.<br>• Proactively address potential issues to improve customer retention and loyalty.<br>• Maintain accurate records of customer interactions and feedback to inform continuous improvement efforts.<br>• Provide guidance and support to customers navigating company products and services.<br>• Utilize call center tools and technology to manage customer interactions effectively.<br>• Analyze customer success metrics to identify trends and recommend strategies for improvement.<br>• Participate in team meetings and training sessions to stay updated on company policies and best practices.
<p>We are seeking a detail-oriented and organized Customer Service Returns Associate to join our team. In this long-term contract role, you will manage and coordinate the return authorization process, working closely with internal teams to ensure efficient resolution of return requests and a seamless experience for customers. This role is ideal for someone with strong communication skills, excellent attention to detail, and the ability to handle multiple priorities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full Return Authorization process using company systems.</li><li>Investigate and resolve return issues by collaborating with internal teams such as Sales, Accounting, and Logistics.</li><li>Coordinate the movement of goods between customers, company locations, and partner organizations.</li><li>Utilize ERP and CRM systems to process orders and manage returns efficiently.</li><li>Maintain accurate records of returns and customer interactions.</li><li>Communicate clearly and professionally with customers via phone, email, and other channels.</li><li>Prioritize and organize tasks to meet deadlines and balance multiple demands.</li><li>Assist with report and presentation preparation using Microsoft Excel, PowerPoint, and Word.</li><li>Support continuous improvement initiatives related to return management and customer service processes.</li></ul><p><br></p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
We are looking for a dedicated Call Center Specialist to join our team in Mt Laurel, New Jersey. In this long-term contract role, you will play a vital part in delivering exceptional customer service and ensuring smooth communication processes. If you excel in a fast-paced environment and are passionate about helping customers, we encourage you to apply.<br><br>Responsibilities:<br>• Handle inbound customer calls with professionalism and efficiency, ensuring inquiries and issues are resolved promptly.<br>• Utilize customer service software and tools to document interactions and track resolutions.<br>• Assist clients with Ethernet-related questions and troubleshoot connectivity concerns.<br>• Maintain accurate records of call details and follow established protocols for data entry.<br>• Collaborate with team members to ensure seamless communication and resolution of customer concerns.<br>• Adhere to business casual dress code and demonstrate professionalism in all interactions.<br>• Schedule and manage call center activities using Verint software.<br>• Provide feedback to improve processes and enhance customer satisfaction.<br>• Maintain a thorough understanding of company policies and procedures to offer accurate information to callers.<br>• Support the team during busy seasons by managing high call volumes effectively.
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
<p>We are offering an exciting opportunity for a Medical Assistant to join our team in Wilmington, Delaware. The role involves handling inbound and outbound calls, providing exceptional customer service, and managing data entry tasks in our bustling healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>• Manage inbound and outbound calls effectively, ensuring clear and prompt communication with patients and healthcare providers.</p><p>• Deliver top-notch customer service, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Perform accurate data entry tasks, updating patient records and ensuring all information is up-to-date and easily accessible.</p><p>• Utilize Microsoft Excel and Word to create and manage documents, reports, and spreadsheets.</p><p>• Schedule appointments efficiently, coordinating with healthcare providers and patients to ensure smooth operations.</p><p>• Monitor patient accounts regularly, identifying any issues and taking appropriate action when necessary.</p>
<p>We are looking for a dedicated Client Scheduling Coordinator to join our team in Readington Township, New Jersey. This long-term contract position offers an exciting opportunity to play a key role in ensuring seamless appointment scheduling and exceptional customer service. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><ul><li>Act as the point of contact between company and client during the scheduling process.</li><li>Make a high volume of outbound calls and send follow-up emails to secure appointments.</li><li>Manage appointment-setting processes that accommodate client and internal partner needs.</li><li>Proactively communicate updates, needs, and concerns both internally and externally.</li><li>Respond to inquiries within a 24-hour time frame.</li></ul><p><br></p>
<p><strong>Job Title: </strong>Patient Service Representative (Contract-to-Permanent Opportunity)</p><p><strong>Location: </strong>Radnor, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:45 AM – 6:15 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a contract-to-permanent opportunity. This role is essential in ensuring smooth and professional Front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in Mt Laurel Township, New Jersey. In this role, you will provide vital administrative and clerical support to ensure smooth daily operations. This is a contract position lasting 3-4 months, offering an excellent opportunity to contribute your organizational and office skills.<br><br>Responsibilities:<br>• Perform a variety of administrative tasks, including filing, scanning, and organizing documents.<br>• Enter data accurately and efficiently into spreadsheets and databases.<br>• Respond to customer inquiries and provide top-notch service via phone or email.<br>• Use Microsoft Word and Excel to create and edit documents as needed.<br>• Maintain digital and physical filing systems to ensure easy access to information.<br>• Coordinate with team members to ensure timely completion of office tasks.<br>• Assist in scheduling meetings and managing calendars.<br>• Monitor and restock office supplies to support daily operations.<br>• Handle incoming and outgoing correspondence with attention to detail.
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>Technology Support & Security</p><p>· Support Windows and Mac computers, mobile devices, printers, and other hardware/peripherals for users including device setup and recovery/replacement</p><p>· Troubleshoot and resolve general user-reported technology issues, escalating resolution as needed</p><p>· Provide support for collaborative applications including Microsoft 365, SharePoint, Teams, OneDrive, Google Applications, Zoom, and Webex</p><p>· Support user access management (network, username/password/multi-factor, systems) and data management (storage, encryption, backups, and security permissions)</p><p>· Assist users with technical requests and setups including new software, printing/copying/scanning, websites/maintenance, and other IT services</p><p>· Install, configure, and facilitate upgrades of OS/software to maintain compliance and security</p><p>· Ensure timely remediation of security vulnerabilities and incidents</p><p>· Manage the provisioning, renewal/closure, and ongoing security of shared/sponsored accounts</p><p>· Support asset lifecycle management for technology, including maintaining accurate database records, acting on refresh notifications, and recovering/retiring devices within expected timeframes</p><p>· Provide general consultation on computer replacement options with department and set up new managed computers and peripherals per standard guidelines</p><p>· Coordinate hardware diagnosis/repair and loaner equipment requests</p><p>· Support department inventory of loaner equipment according to defined asset management and managed device security policies</p><p>· Monitor IT support requests and assigned tasks in ServiceNow and respond with timely and detailed communications and updates</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Project Assistant to support event operations and ensure a seamless experience for attendees. This Project Assistant contract position is based in the Greater Philadelphia, Region and involves tasks such as registration, customer service, and general event assistance. The ideal Project Assistant candidate will demonstrate strong interpersonal skills and the ability to work with technology in a fast-paced environment.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with attendee registration by entering names into an iPad system and printing badges.</p><p>• Provide clear and courteous responses to attendee questions and concerns during the event.</p><p>• Ensure a welcoming and organized environment at the registration desk.</p><p>• Maintain efficiency while managing large crowds during peak registration times.</p><p>• Operate event-related technologies, including iPads, to support registration and check-in processes.</p><p>• Collaborate with event staff to address any operational challenges promptly.</p><p>• Maintain a neat and detail-oriented appearance in business attire throughout the event.</p><p>• Help with organizing and distributing event materials as needed.</p><p>• Ensure the event area remains tidy and well-organized.</p><p>• Provide general administrative support to the event team as required.</p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Our client is a leading manufacturer committed to delivering high-quality products and exceptional service to their customers. As they continue to grow, they are looking for a detail-oriented and proactive <strong>Credit & Collections / A/R Specialist</strong> to join their finance team and help manage our receivables and customer credit processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full-cycle accounts receivable process, including invoicing, payment application, and account reconciliation.</li><li>Evaluate customer creditworthiness and establish appropriate credit limits.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Communicate with customers regarding outstanding balances and resolve billing disputes.</li><li>Collaborate with sales and customer service teams to ensure timely collections and maintain positive customer relationships.</li><li>Prepare regular reports on A/R performance, credit risk, and collection status.</li><li>Support month-end close activities related to receivables and collections.</li></ul><p><br></p>
We are looking for a detail-oriented Mailroom Assistant to join our team in Blue Bell, Pennsylvania. This is a long-term contract position that offers an excellent opportunity to support daily office operations and ensure seamless mailroom activities. The role requires a proactive individual who thrives in a fast-paced environment and is eager to contribute to the efficiency of the organization.<br><br>Responsibilities:<br>• Process incoming and outgoing mail accurately and efficiently, ensuring all deliveries are handled in a timely manner.<br>• Utilize mailing equipment such as inkjet printers and Konica Minolta machines for various mailroom operations.<br>• Coordinate courier services to facilitate secure and prompt delivery of packages.<br>• Maintain accurate records of mail transactions and deliveries using data entry systems.<br>• Assist with office tasks such as filing, document organization, and general administrative duties.<br>• Operate ERP systems to manage inventory and ensure the availability of necessary mailing supplies.<br>• Provide excellent customer service when interacting with internal staff and external vendors.<br>• Use Microsoft Outlook and Teams to communicate effectively and manage schedules.<br>• Monitor and handle timekeeping systems such as Kronos to support staff attendance tracking.<br>• Ensure the mailroom is organized, stocked, and complies with safety standards.
