We are looking for a detail-oriented Business Analyst to support incentive compensation systems for a Long-term Contract position based in Memphis, Tennessee. In this role, you will oversee the daily administration and ongoing optimization of a compensation platform, helping ensure accurate calculations, reliable payouts, and a strong user experience. This opportunity is well suited to someone who enjoys working with complex data, improving system performance, and partnering across teams in a fast-moving environment.<br><br>Responsibilities:<br>• Oversee daily administration of the incentive compensation platform, ensuring stable performance and dependable processing of compensation results.<br>• Update system settings, business rules, and organizational structures to align with evolving compensation plans and operational needs.<br>• Coordinate data flow between the compensation application and connected source systems such as Workday and other internal platforms.<br>• Review data accuracy, system output, and payout calculations through regular audits and validation activities.<br>• Investigate discrepancies or technical issues affecting compensation results and drive timely resolution with relevant stakeholders.<br>• Create and maintain clear process documentation to support compliance standards, audit readiness, and operational consistency.<br>• Provide end-user assistance for system questions, data concerns, and troubleshooting requests related to compensation processing.<br>• Participate in testing, rollout, and ongoing improvement efforts for new compensation plans, platform enhancements, and system upgrades.
<p><strong>Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization.</strong></p><p>This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is <strong>remote</strong> and is a <strong>long-term contract opportunity</strong> with potential to extend. Apply today!</p><p> </p><p><strong>Job Details:</strong></p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Duration:</strong> Long-term contract</p><p><strong>Location:</strong> Remote</p><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using <strong>Cypress</strong></li><li>Perform API testing across multiple backend services using <strong>Postman</strong> and code-based automation frameworks</li><li>Contribute to and expand <strong>automated API testing</strong> using <strong>Cucumber / BDD-style frameworks</strong></li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run <strong>SQL Server queries</strong> to validate test data and test scenarios</li><li>Work within existing <strong>Azure DevOps (ADO) pipelines</strong> to execute automated tests (QA does not build or modify pipelines)</li></ul><p><br></p>