<p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
We are looking for a skilled SFMC/Email Developer to join our team on a contract basis in Washington, District of Columbia. This role is ideal for someone with expertise in Salesforce Marketing Cloud and email campaign development who can deliver personalized, dynamic marketing content and optimize data-driven strategies. You will play a crucial part in implementing marketing automation solutions and ensuring the seamless execution of campaigns.<br><br>Responsibilities:<br>• Develop responsive email templates and dynamic content blocks using HTML, AMPScript, and modular design principles.<br>• Build audience segmentation queries and manage data extensions within Salesforce Marketing Cloud.<br>• Execute automated marketing journeys through Journey Builder and Automation Studio.<br>• Conduct thorough QA testing across browsers and devices using tools like Litmus to ensure email functionality and design consistency.<br>• Create and optimize donation forms, landing pages, and engagement tools on platforms such as Engaging Networks.<br>• Monitor and troubleshoot data synchronization between Salesforce Marketing Cloud and other integrated platforms to maintain data integrity.<br>• Implement deliverability best practices to maximize inbox placement and monitor email performance metrics.<br>• Manage reusable template libraries to maintain consistency and improve efficiency across campaigns.<br>• Collaborate with internal teams, including IT, digital marketing, and web development, to meet technical and operational requirements.<br>• Perform A/B and multivariate testing on subject lines, calls-to-action, design elements, and audience groups to improve campaign performance.
We are looking for a skilled Mid-Level Developer to join our CAD Team in Plano, Texas. In this long-term contract role, you will be responsible for developing innovative software solutions tailored to architectural and engineering applications. Your expertise will contribute to the creation and optimization of design-facing products used in housing framework layouts.<br><br>Responsibilities:<br>• Develop and maintain software solutions utilizing C++, C#, and .NET Framework to support CAD-related applications.<br>• Collaborate with a team of developers focused on truss design to ensure high-quality product delivery.<br>• Implement and refine unit testing practices to ensure software reliability and performance.<br>• Contribute to the integration of on-premise and cloud hybrid ecosystems to enhance system functionality.<br>• Adapt experience with IntelliCAD, AutoCAD, Revit, or SolidWorks to meet project requirements.<br>• Participate in code reviews to maintain coding standards and improve overall software quality.<br>• Analyze user needs and translate them into technical requirements for efficient software design.<br>• Troubleshoot and resolve technical issues within the software development lifecycle.<br>• Work closely with cross-functional teams to ensure seamless communication and project alignment.
<p><strong><em>Robert Half is partnering with our client, a global, customer-focused technology organization known for delivering innovative digital products and experiences at scale, in search of a highly strategic and creative Design Research Strategist to drive innovation research initiatives for a remote 6-month contract.</em></strong></p><p><br></p><p><strong>Location:</strong> REMOTE</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Duration:</strong> 6-month contract</p><p><strong>Pay Rate: </strong>$65–75/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>This role will focus on qualitative, generative research that explores emerging technologies, cultural trends, and evolving human needs to inform future product and service experiences. The ideal candidate brings a strong background in qualitative design research, excels in storytelling and visual communication, and is comfortable working in ambiguity to uncover insights that shape long-term innovation strategy. This individual will partner closely with design, product, and research teams to translate forward-looking insights into actionable opportunities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end qualitative, generative research initiatives, including in-person and in-context studies, to uncover deep human insights and emerging behavioral trends</li><li>Synthesize research findings into clear, actionable insights, strategic frameworks, and opportunity areas that inform long-term innovation</li><li>Develop compelling, visually driven storytelling artifacts and presentations that effectively communicate insights and inspire stakeholders</li><li>Translate research into strategic outputs such as design principles, future scenarios, and innovation concepts that guide product and experience development</li><li>Facilitate workshops, working sessions, and presentations to activate research and drive alignment across cross-functional teams</li><li>Partner closely with product, design, and business stakeholders to connect future-focused insights to near-term product opportunities</li><li>Collaborate with research teams to build on existing knowledge, identify gaps, and inform forward-looking research roadmaps</li><li>Deliver high-quality, polished work with strong attention to detail, ensuring accuracy, clarity, and consistency in all outputs</li><li>Communicate proactively and effectively across stakeholders, building trust through collaboration and insight-driven recommendations</li><li>Produce impactful deliverables that influence decision-making and shape strategic direction across the organization</li></ul>