Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
We are looking for a skilled Systems Engineer to join our team in Livonia, Michigan. This is an on-site, Contract-to-Permanent position that requires hands-on expertise in managing infrastructure, networking, and cloud-based systems. The ideal candidate will excel in troubleshooting complex issues and delivering high-quality technical solutions for both internal and external stakeholders.<br><br>Responsibilities:<br>• Lead and manage client projects from initial planning stages through implementation.<br>• Configure and maintain Windows Server environments, including hardware setup and optimization.<br>• Design and implement backup strategies to ensure system reliability and data protection.<br>• Manage Layer 3 switching tasks, including VLAN configurations, link aggregation, and routing protocols.<br>• Administer Microsoft 365 environments, including Exchange Online, Intune, and Azure AD, while ensuring proper licensing structures.<br>• Configure enterprise firewalls and manage VPN tunnels for secure communication.<br>• Utilize Entra ID (Azure AD) for hybrid identity and access management solutions.<br>• Develop and enforce Microsoft Intune policies for device management and security.<br>• Support Hybrid-Active Directory environments and manage Group Policy configurations.<br>• Provide technical support for applications running on Windows Server operating systems and participate in on-call rotations.
We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.<br><br>Responsibilities:<br>• Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.<br>• Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.<br>• Configure and maintain integration components to optimize system performance.<br>• Support and maintain electronic components and enterprise hardware within the organization.<br>• Administer Microsoft Exchange, handling email systems and server configurations.<br>• Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.<br>• Collaborate on Salesforce environment support, resolving system issues and implementing updates.<br>• Utilize Azure DevOps for project management and workflow optimization.<br>• Handle ticketing system operations to track and manage technical issues effectively.<br>• Ensure compliance with enterprise IT policies and standards while delivering solutions.
<p>We are looking for a skilled IT Systems Engineer/Administrator to join our team in Tampa, Florida. This Contract-to-permanent position offers an exciting opportunity to work on advanced system architectures, cloud services, and security solutions. The ideal candidate will play a key role in designing, administering, and maintaining enterprise-level systems while ensuring optimal performance and security.</p><p><br></p><p>If applying, please note any combination of these skills at proficiency and experience level will be the candidates selected for interview:</p><p><br></p><p>Linux + Storage and/or VMware</p><p>Linux + Devops</p><p>Windows + Storage and VMware</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and administer Active Directory (AD) systems, including enterprise-level architecture and Group Policy management.</p><p>• Manage and maintain Microsoft Azure cloud services infrastructure, including Microsoft Entra ID solutions.</p><p>• Oversee the administration of Microsoft 365 (M365), ensuring seamless functionality and user support.</p><p>• Architect and support virtual environments using advanced virtualization technologies.</p><p>• Configure, manage, and optimize Amazon Web Services (AWS) and other cloud computing platforms.</p><p>• Administer security information and event management (SIEM) solutions to enhance system security.</p><p>• Develop and execute system installations, configurations, troubleshooting, and performance tuning.</p><p>• Conduct routine security audits and compliance scans to ensure system integrity.</p><p>• Research and introduce innovative technologies to improve system efficiency and capabilities.</p><p>• Provide mentorship and guidance to team members while documenting technical processes and procedures.</p>
<p>Robert Half is hiring a Data Center Engineer for help with a Data Center move. </p><p>**5 days a week onsite</p><p>Skills include: </p><ul><li>Needs to have previously assisted in a deployment of a data center</li><li>Will be asked to also support existing team standard day to day requests</li><li>Implement and oversee new WAN, and Remote Access installation projects.</li><li>Implement and oversee new HA Compute, Storage and Network installation projects.</li><li>Be able to build VMware servers </li><li>Experience deploying and managing local backup environment such as Veeam or Acronis.</li><li>Performing Microsoft Server Migrations (Active Directory, File Servers, SQL Servers, Exchange Servers) </li><li>Experience configuring and installing Firewalls, Routers, Switches, Wireless Access Points and security appliances.</li><li>Experience configuring and installing Cisco, HPE Aruba, Dell or other enterprise class switches.</li><li>Experience with Palo Alto, Fortinet, Juniper or other security or edge devices.</li></ul><p><br></p>
<p>Our client is seeking a skilled <strong>Senior Network Engineer</strong> to lead its IT network team. This role involves designing, implementing, and managing network infrastructure to enhance <strong>connectivity, performance, and security</strong>. As a team lead, you will provide <strong>technical expertise, mentorship, and project leadership</strong> while ensuring network reliability and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li><strong>Network Infrastructure</strong> – Design, deploy, and troubleshoot <strong>LAN/WAN</strong> networks, including <strong>Cisco routers, switches (Catalyst, Nexus, ISR), and SD-WAN solutions</strong>.</li><li><strong>Wireless Networks</strong> – Implement and maintain <strong>Wireless LAN Controllers (WLC)</strong> and <strong>Access Points (APs)</strong>, including site surveys and troubleshooting.</li><li><strong>Cloud Technologies</strong> – Configure and manage <strong>Azure infrastructure</strong> to support cloud-based networking solutions.</li><li><strong>Security</strong> – Deploy and manage <strong>firewalls (Palo Alto, Cisco ASA), VPNs</strong>, and conduct vulnerability assessments to enhance network security.</li><li><strong>Protocol Management</strong> – Optimize and troubleshoot <strong>routing protocols (BGP, OSPF, EIGRP), VLANs, HSRP, and spanning tree</strong>.</li><li><strong>Automation & Monitoring</strong> – Utilize <strong>Python, Ansible</strong>, and tools like <strong>SolarWinds, PRTG</strong> for network automation and performance monitoring.</li><li><strong>Project & Incident Management</strong> – Lead <strong>network infrastructure projects</strong>, upgrades, and migrations. Manage support tickets using <strong>Jira</strong>.</li><li><strong>Leadership & Collaboration</strong> – Mentor network engineers, assign tasks, set priorities, and ensure deadlines are met. Align network systems with business objectives.</li></ul><p><br></p>
We are looking for an experienced Project Manager to lead and execute high-profile events, conferences, and sponsorships while maintaining exceptional standards for branding and marketing. This is a long-term contract position based in Boston, Massachusetts, offering an opportunity to collaborate across teams and drive impactful event strategies. The ideal candidate will bring innovative thinking and expertise in event management, particularly within the financial services industry.<br><br>Responsibilities:<br>• Design, plan, and execute proprietary events, third-party conferences, and sponsorships in collaboration with internal teams and external vendors.<br>• Ensure all event components align with branding guidelines and showcase thought leadership through integrated marketing strategies.<br>• Work closely with sales teams to develop themes, goals, and messaging tailored to each event.<br>• Create detailed project plans, lead planning calls, and coordinate deliverables across multiple business partners.<br>• Provide strategic insights to enhance event components, including speaker coordination, brand messaging, and attendee experiences.<br>• Manage and oversee presenters, from speaker requests to content creation and preparation, ensuring alignment with event objectives.<br>• Monitor budgets and expenditures to ensure events remain within financial limits while adhering to industry standards.<br>• Measure and analyze the return on investment for all programs, preparing detailed reporting and insights.<br>• Coordinate logistics for industry conferences, including booth setups, promotional materials, and attendee engagement.<br>• Support marketing deliverables such as collateral, registration copy, invitations, and promotional campaigns.
<p><strong>Position: Systems Engineer (MSP)</strong></p><p>Robert Half is seeking an experienced Systems Engineer for our partner in IT Managed Services. This role is responsible for delivering advanced technical services across a range of infrastructure environments. The position supports clients on complex issues and plays an active role in maintaining strong client relationships through reliable system performance and project execution.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role. Local travel to client sites is required, with some remote flexibility. </strong></p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Manage day-to-day administration of client IT environments, including on-prem and cloud-based infrastructure.</li><li>Develop and maintain data backup strategies and disaster recovery plans in alignment with business continuity goals.</li><li>Establish and enforce security protocols around user authentication and system auditing.</li><li>Design and deploy customized infrastructure solutions to meet client-specific technical requirements.</li><li>Conduct network analysis and support advanced routing, switching, and connectivity needs.</li><li>Provide guidance and escalation support to service desk and field personnel on technical incidents.</li><li>Collaborate with account teams to scope and present solutions to stakeholders.</li><li>Lead implementation of infrastructure and systems projects with minimal supervision.</li><li>Troubleshoot and resolve high-impact or escalated support issues across client environments.</li></ul><p><br></p>
<p>We are proactively recruiting for <strong>Tier II Help Desk Technicians</strong> to support future IT projects and long-term client needs. These positions serve as the escalation point for Tier I, providing a higher level of technical troubleshooting and user support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage tickets escalated from Tier I technicians, ensuring timely resolution</li><li>Troubleshoot and resolve advanced issues with operating systems, hardware, and enterprise applications</li><li>Support Active Directory, Office 365 administration, and user account management</li><li>Provide guidance, mentorship, and training to Tier I staff</li><li>Collaborate with IT teams to improve processes and recommend solutions</li></ul>
<ul><li>Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.</li><li>Performing disaster recovery operations and data backups when required.</li><li>Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.</li><li>Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.</li><li>Replacing faulty network hardware components when required.</li><li>Maintaining, configuring, and monitoring virus protection software and email applications.</li><li>Monitoring network performance to determine if adjustments need to be made.</li><li>Conferring with network users about solving existing system problems.</li><li>Operating master consoles to monitor the performance of networks and computer systems.</li><li>Coordinating computer network access and use.</li><li>Designing, configuring, and testing networking software, computer hardware, and operating system software.</li></ul><p><br></p>
<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
<p>NEW ROLE, NEW LOCATION!! Leverage your technical expertise to design, implement, and maintain network systems that support organizational goals in multiple locations. This position is ideal for individuals passionate about solving complex network challenges, ensuring seamless connectivity for users, and not being connected to a cubical. Think: Endpoint Services (Detection, Response and Provisioning), Remote Monitoring, Patching, and Back as a Service! If you have experience with Cisco, Fortinet, and Sonicwall technologies!</p><p><br></p><p>Let's talk! Apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with RObert Half (additional email information is on LinkedIn).</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Diagnose and resolve advanced network issues to ensure consistent system performance.</p><p>• Design, configure, and deploy new network equipment and services to meet organizational needs.</p><p>• Monitor network operations using advanced tools and methodologies to ensure optimal functionality.</p><p>• Implement and manage security protocols to protect the network from vulnerabilities.</p><p>• Document network configurations and processes for future reference and compliance.</p><p>• Provide regular updates to stakeholders on project milestones and network status.</p><p>• Collaborate with team members to improve network performance and reliability.</p><p>• Develop strategies for disaster recovery and system backups.</p><p>• Conduct routine maintenance to prevent downtime and disruptions.</p><p>• Research and recommend emerging technologies to enhance network capabilities.</p>
<p> Join a fast-paced team in an enterprise environment that thrives on smart architecture, secure systems, and zero downtime (well, almost zero). We believe networks should be fast, scalable, and—most importantly—not wake you up at 2 AM.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Design, implement, and maintain enterprise-grade network solutions using <strong>Juniper</strong> and <strong>Aruba</strong> gear.</li><li>Own the configuration and optimization of <strong>SD-WAN</strong>, <strong>BGP routing</strong>, and <strong>load balancers</strong> (we won’t say “rockstar,” but if the shoe fits…).</li><li>Collaborate with cross-functional teams to support secure and resilient connectivity across multiple sites and cloud environments.</li><li>Monitor, troubleshoot, and tune network performance because latency is not a lifestyle.</li><li>Document the heck out of everything (your future self will thank you).</li></ul><p><br></p><p><strong>Perks:</strong></p><ul><li>Competitive salary and benefits</li><li>Training and certification support</li><li>Cool coworkers who speak fluent CLI</li><li>Office snacks, remote flexibility, and zero tolerance for boring network diagrams</li></ul>
<p>Key Responsibilities:</p><p>Design and Implementation of Networks:</p><ul><li>Design and deploy robust company-wide network solutions, ensuring optimization and scalability.</li><li>Configure and install network hardware and software components, such as routers, switches, firewalls, and wireless devices.</li><li>Plan and implement new technology to enhance network capabilities.</li></ul><p>Network Maintenance and Monitoring:</p><ul><li>Monitor network performance using diagnostic tools and resolve system faults to ensure a stable and reliable network environment.</li><li>Troubleshoot and address connectivity issues and network outages quickly.</li><li>Implement regular updates, patches, and configuration changes to maintain network integrity.</li></ul><p>Security Protocols:</p><ul><li>Develop and enforce best practices for network security to protect sensitive data.</li><li>Collaborate with security teams to identify vulnerabilities and implement appropriate measures like firewalls, intrusion detection systems, and VPNs.</li></ul><p>Documentation and Reporting:</p><ul><li>Maintain documentation of network configurations, processes, and troubleshooting guidelines.</li><li>Generate reports detailing network performance metrics, downtime, and future enhancement plans.</li></ul><p>Collaboration and Support:</p><ul><li>Work closely with the IT team to integrate and support various technologies.</li><li>Assist end-users with escalated network-related technical issues.</li></ul><p>Upgrades and Research:</p><ul><li>Stay updated on emerging networking technologies, tools, and trends in the IT sector.</li><li>Propose innovations or upgrades to improve network efficiency or reduce costs.</li></ul><p><br></p><p><br></p>
We are seeking a skilled and experienced System Administrator to join a dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you’ll be expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a natural ability to communicate clearly and effectively in a fast-paced team setting. <br> What You'll Be Doing: Configure and support WAN and LAN infrastructure Manage and maintain Microsoft server operating systems and applications Support and administer virtualization platforms [Hyper-V, VMware, etc.] Administer and troubleshoot Microsoft 365 environments Support endpoint protection and network security tools Oversee backup and disaster recovery platforms Lead investigations and resolution of escalated issues or project tasks Prioritize and manage multiple technical support requests efficiently Recommend improvements to systems or applications to boost performance and reliability Monitor network and infrastructure health to ensure uptime and performance Document configurations, procedures, and troubleshooting guides
<p>A fully integrated digital marketing and branding agency is seeking a Social Media Manager to join their team. They are a team of strategists, creatives, and media professionals who thrive on crafting exceptional brands, campaigns, and experiences. Through creative problem-solving and dynamic storytelling, we aim to inspire real connections and deliver measurable results for our diverse client portfolio—all while fostering a fun and collaborative work environment.</p><p><br></p><p><strong>About the Role:</strong></p><p>In this key leadership role, you will focus on developing and executing comprehensive social media strategies for our diverse client base, especially within the real estate industry. Reporting to the Director of Client Success and Senior Vice President of Strategy, you’ll also lead our talented social media team, managing content creation initiatives and driving meaningful engagement across a range of platforms. Our client seeks a creative thinker with a strategic mindset who is passionate about social media innovation and thrives in a fast-paced environment.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Strategic Leadership:</strong> Lead the development and implementation of social media strategies, ensuring alignment with client goals and overarching marketing objectives.</li><li><strong>Content Creation Oversight:</strong> Oversee and guide the creation of editorial content calendars and organic social media initiatives that embody unique client brands.</li><li><strong>Client Success:</strong> Act as a senior community manager for key client accounts, ensuring optimal performance and engagement across platforms like Facebook, Instagram, TikTok, LinkedIn, YouTube, and Pinterest.</li><li><strong>Performance Optimization:</strong> Analyze data and metrics to refine strategies, optimize campaigns, and integrate fresh ideas.</li><li><strong>Competitive Analysis:</strong> Conduct competitive research and industry exploration to identify emerging trends and propose innovative social media tactics.</li><li><strong>Collaboration:</strong> Work closely with internal teams, including creative, copy, video/animation, and digital media groups, to produce engaging and impactful content.</li><li><strong>Team Leadership:</strong> Mentor and collaborate with junior team members, including the Social Media Coordinator, to foster professional development and a results-driven team environment.</li></ul><p><br></p>
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance across the organization. This is a hands-on leadership role focused on optimizing service desk operations, improving customer satisfaction, and driving continuous improvement in IT support processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for end users.</li><li>Maintain and enhance service management processes including incident, problem, and asset management.</li><li>Identify and implement process improvements, including documentation and communication of changes to stakeholders.</li><li>Collaborate with other IT teams to ensure seamless support for infrastructure and application changes.</li><li>Research and recommend emerging technologies and best practices to improve service delivery.</li><li>Participate in hiring and development of service desk staff, ensuring appropriate skill levels and coverage.</li><li>Monitor and report on service desk performance metrics such as incident trends, resolution times, and customer satisfaction.</li><li>Ensure effective configuration and use of support tools to align with service processes.</li><li>Promote knowledge sharing and self-service capabilities through documentation and resource development.</li><li>Conduct root cause analysis and partner with stakeholders to prevent recurring issues.</li><li>Provide direct support for technical issues including hardware, software, operating systems, and network connectivity.</li></ul>
<p>As part of our proactive recruiting efforts, we are building a pipeline of <strong>Tier 3 Help Desk Engineers</strong> for upcoming IT initiatives. These roles focus on escalated issues and advanced systems support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve the most complex technical incidents escalated from Tier 2</li><li>Support servers, enterprise applications, and network infrastructure</li><li>Assist with system upgrades, patching, and maintenance</li><li>Contribute to knowledge base and help design support processes</li><li>Partner with engineering teams on long-term technical solutions</li></ul>
We are looking for a dynamic IT Manager to act as a trusted technology advisor for our clients, providing strategic guidance and innovative solutions to align IT systems with their business objectives. This role involves overseeing IT infrastructure, ensuring compliance with industry standards, and driving forward-thinking initiatives to enhance client operations. The ideal candidate will excel at managing relationships, planning budgets, and delivering measurable improvements in technology performance.<br><br>Responsibilities:<br>• Develop and manage multi-year IT strategies to align technology initiatives with client business goals.<br>• Facilitate strategic planning sessions with client leadership to identify opportunities for IT optimization and growth.<br>• Build and oversee annual IT budgets, including forecasting future investments and resource allocations.<br>• Ensure client IT environments adhere to industry compliance standards and regulatory requirements.<br>• Conduct risk assessments and implement strategies to mitigate potential vulnerabilities.<br>• Provide expert guidance on infrastructure design, upgrades, and lifecycle management.<br>• Lead IT operations and projects to ensure alignment with overarching business strategies.<br>• Collaborate with technical teams to evaluate and integrate emerging technologies.<br>• Deliver quarterly business reviews (QBRs) to clients, presenting performance metrics and actionable insights.<br>• Identify areas for service improvements and propose innovative solutions to enhance efficiency and security.
<p>Robert Half is seeking a skilled <strong>Network Engineer</strong> to join their clients on a contract basis. In this role, you’ll play a vital part in building, maintaining, and optimizing our network infrastructure to support business operations and ensure seamless connectivity for users. If you’re passionate about technology and enjoy solving complex networking challenges, this position offers a great opportunity to make a meaningful impact on systems reliability and security.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, deploy, and manage robust network architectures to meet business needs and performance requirements.</li><li>Monitor, troubleshoot, and resolve network issues to minimize downtime or disruptions.</li><li>Ensure network security through the implementation of firewalls, VPNs, threat detection tools, and other safeguards.</li><li>Collaborate with internal and external teams on network optimization and scaling projects.</li><li>Perform upgrades and maintenance to hardware, software, and firmware on routers, switches, and other network equipment.</li><li>Manage systems documentation, including network diagrams, procedures, and change logs.</li><li>Stay up-to-date with emerging network technologies and industry trends.</li><li>Implement redundancy measures, disaster recovery plans, and high-availability configurations.</li><li>Provide technical guidance and support to cross-functional teams and end-users.</li></ul><p><br></p>
<p>Robert Half Marketing and Creative has a hospitality client that is looking for a dynamic Social Media and Content Manager to join their team. This role is essential in driving brand awareness, increasing visits, and boosting revenue through innovative content strategies and social media management. The ideal candidate will craft compelling messaging and oversee multi-channel campaigns to ensure seamless alignment with our marketing goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute messaging frameworks and strategies that align with the resort’s brand voice and objectives.</p><p>• Lead the creation of integrated marketing campaigns, ensuring consistent messaging across all touchpoints.</p><p>• Manage and optimize content strategies for blogs, social media platforms, and marketing channels.</p><p>• Oversee the planning and execution of a content calendar to maintain timely and engaging posts.</p><p>• Collaborate with cross-functional teams to integrate resort updates into marketing communications.</p><p>• Analyze performance metrics to evaluate the success of campaigns and identify areas for improvement.</p><p>• Mentor and develop the Social Media & Content Specialist, fostering growth and collaboration.</p><p>• Coordinate with public relations and operations teams to ensure accurate and timely information dissemination.</p><p>• Leverage audience insights to create tailored content that resonates with target demographics.</p><p>• Stay updated on industry trends and apply them to enhance brand positioning and engagement.</p>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>We are seeking a detail-oriented <strong>Mail Specialist/Assistant</strong> to join our team! In this role, you’ll play a key part in managing the organization’s mail distribution process to ensure timely and accurate handling of incoming and outgoing communications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Receive, sort, and distribute incoming mail to the appropriate departments or personnel.</li><li>Prepare outgoing mail and packages, including applying postage and coordinating with carriers such as USPS, FedEx, or UPS for delivery.</li><li>Maintain detailed records of mail and package distribution, tracking, and processing.</li><li>Monitor and ensure compliance with organizational and mailing procedures.</li><li>Perform basic administrative tasks such as data entry, filing, and supply management to support office operations.</li><li>Assist periodically with special projects or large mailings as needed.</li></ul><p>If you are looking for your next career move in the mailroom space, this role is for you! Please apply today. 515.706.4974 or through our Robert Half website.</p>
