We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis. This role involves providing technical support to a diverse range of clients, ensuring their IT issues are resolved efficiently and professionally. Based in McLean, Virginia, this overnight position is fully remote, offering an excellent opportunity for growth and collaboration in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve issues related to Active Directory, Windows 10, and Office applications.<br>• Manage and troubleshoot service desk tickets, ensuring timely resolution and proper documentation.<br>• Assist users with basic IT troubleshooting, including hardware, software, and network-related concerns.<br>• Support database administration tasks, ensuring data integrity and accessibility.<br>• Maintain a strong understanding of Windows environments to address client needs effectively.<br>• Collaborate with team members to provide seamless support across multiple client accounts.<br>• Monitor and prioritize incoming support requests to meet service level agreements.<br>• Conduct follow-ups with users to ensure satisfaction with resolved issues.<br>• Document recurring technical problems and suggest improvements to reduce future incidents.<br>• Stay updated on new technologies and tools to enhance support capabilities.
We are in the Investment Management industry, located in Bethesda, Maryland, looking for a VP of Solutions Development & Automation. This role will involve leading a skilled team, defining and implementing a forward-thinking application development and automation strategy, and collaborating with various stakeholders to ensure our technology outcomes support our business objectives.<br><br>Responsibilities:<br><br>• Oversee the design and development of internal platforms and customer-facing systems<br>• Provide transformative leadership, guiding teams through the product development lifecycle<br>• Collaborate with product owners, business leaders, and IT teams to align technology outcomes with business objectives<br>• Execute a forward-thinking application development and automation strategy in line with digital transformation goals<br>• Lead the implementation of DevOps pipelines, CI/CD practices, and modern cloud-native development frameworks<br>• Standardize and enhance SDLC practices, with a focus on secure development, automated testing, documentation, and structured change management<br>• Manage solution delivery, ensuring velocity, security, quality, and stakeholder satisfaction<br>• Establish and grow a dedicated UI/UX capability focused on delivering modern, intuitive, and consistent user experiences across platforms<br>• Work closely with cybersecurity, infrastructure, and data governance teams to ensure security, performance, and compliance across all initiatives<br>• Manage external development partners, scaling internal and outsourced capabilities as needed.
<p>Robert Half is partnering with a global technology leader to hire an Event Operations Project Manager. This role supports a design-focused team dedicated to elevating the impact of design across the organization, with a focus on delivering seamless operational planning and execution for large-scale internal events of 2,500–3,000 attendees.</p><p><br></p><p><strong>Location</strong>: Seattle, WA (onsite)</p><p><strong>Duration</strong>: 6-month contract</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $80-84/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Event Operations PM will oversee end-to-end operational processes, ensuring capacity planning, intake, budget management, scheduling, and review mechanisms are aligned to strategic business goals. This role requires an experienced operations professional who thrives in a fast-paced, cross-functional environment and has a proven track record in managing large-scale event operations and process optimization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead capacity planning, intake, budget tracking, scheduling, and reviews across major events and programs.</li><li>Develop and maintain standard operating procedures (SOPs) to support consistent and scalable event delivery.</li><li>Track and report on key performance metrics (KPIs) to measure efficiency and drive continuous improvement.</li><li>Own program strategy and workflows from planning through execution, ensuring on-time and on-budget delivery.</li><li>Draft and distribute recap reports; secure necessary approvals from mid- to senior-level stakeholders.</li><li>Identify blockers, define clear mitigation plans, and communicate risks and updates across stakeholders.</li><li>Drive process optimization and implement tools for improved efficiency (Airtable, Smartsheets, Asana).</li><li>Support other internal projects and initiatives led by the design team.</li></ul>
We are looking for a skilled Help Desk Analyst I to provide Tier 1 technical support for our team in Des Moines, Iowa. In this role, you will assist with troubleshooting hardware, software, and network connectivity issues while offering exceptional customer service to internal users. This is a Contract-to-Permanent position, offering an opportunity to grow your technical expertise in a dynamic work environment.<br><br>Responsibilities:<br>• Deliver Tier 1 help desk support, addressing user inquiries and resolving technical issues efficiently.<br>• Troubleshoot hardware problems, including diagnosing and repairing computer systems and peripherals.<br>• Provide software support, including installing, uninstalling, and offering basic guidance on internal applications.<br>• Manage user accounts within a hybrid Active Directory environment, including password resets, account unlocks, and access rights adjustments.<br>• Resolve Office 365-related issues, ensuring smooth operation of applications and user accounts.<br>• Address network connectivity problems, including troubleshooting IP configurations and basic Cisco Meraki network setups.<br>• Utilize the Freshdesk ticketing system or similar platforms to track, prioritize, and resolve approximately 475 tickets per month.<br>• Assist with the internal document management system, offering training and support during system upgrades and transitions.<br>• Learn and provide support for Citrix, Cisco Meraki switches, and Cisco firewalls as needed, with training provided.<br>• Collaborate with team members to ensure timely resolution of technical issues and maintain high user satisfaction.
We are seeking a Project Manager/Sr. Consultant. This role offers a contract to permanent employment opportunity, where you will be responsible for leading project teams, developing schedules, and ensuring timely completion of moderately high to high complexity projects. Your role will involve regular communication with various stakeholders, risk management, and monitoring project progress. <br> Responsibilities: <br> • Develop project plans according to standard methodologies and using the tools defined by the management. • Assist in estimating resources and financial budgets for potential information technology projects. • Monitor the progress of the project(s) by comparing resource hours and financial budget against the baselined project plan. • Maintain regular communication with business sponsors, IT executives, functional area managers, and consultants regarding the status of specific projects. • Generate weekly and monthly project status reports in a prescribed format and standard. • Negotiate contracts under the supervision of IT executives and Legal. • Conduct post-implementation reviews of assigned projects and chronicle key lessons learned and key “planned” vs. “actual” performance metrics. • Perform risk management analysis on assigned projects and develop a comprehensive mitigation plan for identified risks. • Escalate issues that could materially impact the success of the project to the direct supervisor in a timely manner. • Identify resource constraints that could materially impact the completion of assigned projects and recommend alternatives and/or trade-offs. • Utilize skills in Cloud Technologies, CRM, Database, Budget Processes, Deliverable, Design, PMP Certification, Microsoft Project, Workday, Workday ERP, IT project management, PMO - Project Management Office, Project Management, Project Management Certification, Proven Project Management, Portfolio Management, WBS - Work Breakdown Structure, Work Breakdown Structure, and EVM
<ul><li>Lead and manage all IT functions, including infrastructure, networking, cloud services, cybersecurity, and software development.</li><li>Oversee administration of Active Directory, Office 365, Azure AD, and identity management systems.</li><li>Direct and maintain VMware and virtualized server environments, ensuring reliability, redundancy, and disaster recovery readiness.</li><li>Manage network architecture, including LAN/WAN, firewalls, switches, and VPN connectivity across multiple sites.</li><li>Oversee cloud infrastructure and hybrid solutions leveraging Azure or AWS platforms.</li><li>Lead software development teams using C#, .NET, and SQL Server to build and maintain custom business applications.</li><li>Collaborate with business stakeholders to define technology roadmaps, implement process automation, and drive digital innovation.</li><li>Establish IT governance, security policies, and compliance standards in alignment with business objectives.</li><li>Manage IT budgets, vendor relationships, and procurement for hardware, software, and services.</li><li>Provide mentorship and professional development for infrastructure and development staff.</li></ul>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p><strong>About the Role</strong></p><p>The IT Systems Analyst plays a key role in shaping how employees interact with technology across the organization. This hybrid position combines systems analysis, technical support, user enablement, and service improvement to ensure IT solutions are reliable, user-friendly, and aligned with business needs.</p><p><br></p><p>In this role, you’ll collaborate with end users, IT colleagues, and business teams to optimize system performance, improve service delivery, and enhance the overall user experience. The ideal candidate brings a blend of technical expertise, problem-solving ability, project coordination, and strong communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Business & Systems Liaison: Partner with stakeholders to identify challenges and translate them into technical or process improvements.</p><p><br></p><p>IT Training & Enablement: Design and deliver training programs that drive adoption of IT systems and improve efficiency.</p><p><br></p><p>Knowledge Management: Create user-facing documentation such as knowledge base articles, process guides, and training materials.</p><p><br></p><p>System & Service Analysis: Monitor ITSM data, system performance, and usage trends to identify recurring issues and opportunities for optimization.</p><p><br></p><p>Problem Management: Conduct root cause analysis and recommend long-term solutions for complex technical issues.</p><p><br></p><p>Continuous Improvement: Support service review processes and lead initiatives that improve usability, automation, and overall user satisfaction.</p><p><br></p><p>Requirements Gathering: Capture business requirements for new features, enhancements, and service offerings.</p><p><br></p><p>Change Enablement: Contribute to rollouts by preparing communication, training, and support resources.</p><p><br></p><p>System Testing & Validation: Assist in user acceptance testing (UAT) to ensure system changes align with business needs.</p><p><br></p><p>Technical Support: Provide tier 1 and 2 support for escalated issues, documenting and triaging as appropriate.</p><p><br></p><p>Vendor Coordination: Collaborate with third-party providers for system delivery, support, and infrastructure services.</p><p><br></p><p>IT Governance: Promote adherence to IT policies, standards, and best practices.</p><p><br></p><p>Project Participation: Engage in cross-functional IT initiatives, representing the end-user perspective.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Desktop Support Technician to join our team on a contract basis in Havertown, Pennsylvania. In this role, you will provide first-level technical assistance to staff, ensuring smooth operation of devices such as Apple laptops and Chromebooks. This position requires hands-on support, in-person visits, to promptly resolve hardware and software issues.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-level technical support for staff, addressing device-related issues efficiently.</p><p>• Troubleshoot and resolve problems with Apple laptops and Chromebooks used by staff </p><p>• Provide desk-side support for walk-in concerns and respond to tech calls for assistance.</p><p>• Maintain effective communication with users to understand and address their technical challenges.</p><p>• Document and track reported issues to identify recurring problems and suggest improvements.</p><p>• Collaborate with team members to share knowledge and enhance support processes.</p><p>• Conduct basic maintenance and configuration of devices to ensure optimal performance.</p><p>• Assist with onboarding new users by setting up devices and providing initial training.</p><p>• Stay updated on emerging technologies relevant to the educational environment.</p>
<p>We are looking for a Systems Administrator (Junior - Mid)! The ideal candidate will have a knowledge / experience with Windows Server and Virtualization; ensuring smooth operations and reliable system performance. This role offers the opportunity to utilize advanced technologies to optimize processes and support organizational goals. If you have the experience then bring it, if you are wanting to grow and learn, then apply! This is an ideal role for any part of your career. Apply today, call 319-362-8606, or email your resume direct - my contact information can be found on LinkedIn under Shawn M Troy - Technology Practice Director for Robert Half. </p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize Microsoft Windows Server systems to ensure high performance and reliability.</p><p>• Configure and maintain Cisco infrastructure technologies to support seamless network operations.</p><p>• Implement and monitor firewall solutions to safeguard the organization's network.</p><p>• Conduct cluster analysis to enhance system efficiency and scalability.</p><p>• Utilize virtualization platforms such as Microsoft Virtual Server and VMware to streamline operations.</p><p>• Develop and execute scripts to automate repetitive tasks and improve system management.</p><p>• Administer Active Directory services, including user access and security protocols.</p><p>• Oversee backup solutions to protect data and ensure recoverability in case of system failures.</p><p>• Provide technical support and guidance to team members to address complex IT challenges.</p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced IT Manager to lead and oversee enterprise-level network and system administration operations. This role requires a strategic thinker who can scale IT infrastructure while ensuring reliability and performance. If you have a passion for technology and a proven track record in managing IT teams, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of enterprise network infrastructure to ensure optimal performance and scalability.<br>• Manage and mentor a team of network and system administrators, fostering growth and collaboration.<br>• Oversee the configuration and management of Active Directory, backup technologies, and Cisco-based systems.<br>• Develop and enforce IT policies and procedures to maintain system security and efficiency.<br>• Supervise the Network Operations Center (NOC) to ensure continuous monitoring of IT systems and swift resolution of issues.<br>• Collaborate with cross-functional teams to align IT strategies with organizational goals.<br>• Evaluate and implement new technologies to enhance business operations and support growth.<br>• Ensure compliance with industry standards and regulatory requirements for IT systems.<br>• Troubleshoot and resolve complex technical issues to minimize downtime and disruptions.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations for future reference.
<p>We are seeking a detail-oriented and experienced <strong>Security Analyst</strong> with a strong background in <strong>Cybersecurity Maturity Model Certification (CMMC) Level 2 compliance</strong>. The ideal candidate will play a critical role in ensuring our organization meets and maintains CMMC Level 2 requirements, supporting both internal security initiatives and external client obligations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct assessments and gap analyses against <strong>CMMC Level 2</strong> requirements.</li><li>Develop and maintain <strong>System Security Plans (SSPs)</strong>, <strong>Plans of Action and Milestones (POA& Ms)</strong>, and other compliance documentation.</li><li>Collaborate with IT, legal, and operations teams to implement and monitor security controls aligned with <strong>NIST SP 800-171</strong>.</li><li>Support internal and external audits, including readiness assessments for CMMC certification.</li><li>Monitor and respond to security incidents, ensuring proper documentation and remediation.</li><li>Stay current with evolving CMMC regulations, DoD requirements, and cybersecurity best practices.</li><li>Provide training and awareness programs to ensure organizational understanding of CMMC compliance.</li><li>Assist in the development and enforcement of security policies and procedures.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent experience).</li><li>3+ years of experience in cybersecurity or compliance roles.</li><li>Proven experience with <strong>CMMC Level 2</strong> frameworks and <strong>NIST SP 800-171</strong>.</li><li>Familiarity with risk management frameworks (RMF), FISMA, and other federal compliance standards.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Security certifications such as <strong>Security+</strong>, <strong>CISSP</strong>, <strong>CISA</strong>, or <strong>CISM</strong> are a plus.</li></ul><p><br></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience working with <strong>CMMC Registered Provider Organizations (RPOs)</strong> or <strong>Certified Third-Party Assessment Organizations (C3PAOs)</strong>.</li><li>Hands-on experience with <strong>GRC tools</strong> (e.g., eMASS, SecureControl, or similar).</li><li>Knowledge of cloud security and FedRAMP requirements.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully remote position designed for professionals based in McLean, Virginia. As a long-term contract opportunity, this role is ideal for individuals seeking stability while delivering high-quality support services.<br><br>Responsibilities:<br>• Deliver prompt and effective technical assistance to end-users, addressing issues related to Windows 10 and Office applications.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Administer Active Directory accounts, including setup, maintenance, and troubleshooting.<br>• Perform fundamental troubleshooting for database systems and related software.<br>• Provide guidance and solutions for a variety of technical challenges, ensuring client satisfaction.<br>• Monitor and maintain system performance to proactively identify and address potential issues.<br>• Collaborate with team members to ensure seamless support across multiple clients.<br>• Document resolutions and maintain records of technical incidents for future reference.<br>• Stay updated on emerging technologies and tools to improve support services.<br>• Utilize remote tools effectively to diagnose and resolve user issues.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Cloud Network Engineer to join our team in Woodland Hills, California. In this role, you will play a pivotal part in designing, managing, and optimizing network and cloud infrastructures, with a focus on Palo Alto security platforms and Azure networking. As this is a Contract-to-Permanent position, we are seeking candidates passionate about delivering innovative solutions and contributing to the success of our IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy network configurations for Palo Alto firewalls and Azure cloud networking.</p><p>• Develop and integrate CI/CD pipelines to support network automation in collaboration with DevOps and cloud teams.</p><p>• Manage and maintain Palo Alto Panorama and Prisma Cloud environments to ensure operational efficiency.</p><p>• Implement and oversee network monitoring systems, including telemetry streaming, to enhance observability.</p><p>• Lead updates, patches, and configuration changes to network systems while minimizing downtime.</p><p>• Provide technical expertise and leadership for office network infrastructure, including wireless and switching systems.</p><p>• Optimize and manage Meraki network solutions for office environments.</p><p>• Act as an escalation point for critical network incidents, resolving issues promptly.</p><p>• Create and maintain documentation for network processes to improve service delivery and operational standards.</p><p>• Stay informed about emerging technologies and automation tools to enhance network agility and security.</p>
<p>The Automation Analyst will be responsible for developing, testing, and maintaining automation workflows and scripts to enhance business efficiency and improve operational processes. This role offers the opportunity to learn and develop technical skills, gain hands-on experience in automation technologies, and grow within the department.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND BASIC DUTIES</p><ul><li>Assist in the design and development of basic automation solutions to streamline business processes, using tools such as UiPath, Power Automate, and Python.</li><li>Create and maintain detailed documentation for automation processes, including process flow diagrams and technical notes.</li><li>Collaborate with business stakeholders to gather and understand automation requirements, ensuring alignment with business objectives.</li><li>Conduct thorough testing of automation solutions, identify bugs, and implement fixes to ensure reliability and accuracy.</li><li>Monitor the performance of automation scripts and workflows to identify opportunities for optimization and continuous process and efficiency improvements.</li><li>Provide ongoing support for deployed automation solutions, troubleshooting issues, and ensuring continuity of operations.</li><li>Analyze existing manual processes to identify areas for potential automation and recommend improvements.</li><li>Assist in integrating automation workflows with enterprise systems and databases to ensure seamless data flow.</li><li>Ensure that all automation solutions comply with security, data privacy, and compliance requirements.</li><li>Stay updated on emerging automation technologies and participate in training sessions to develop technical skills.</li><li>Attend and participate in all meetings, trainings, and committees as required.</li><li>Participate in community and civic events to promote awareness of the Credit Union in the community.</li><li>Provide day-to-day oversight responsibility for ensuring compliance with regulatory laws as they relate to functions within their department.</li><li>Ensure work area is clean, secure, and well-maintained.</li><li>Complete other duties as assigned by management.</li></ul>
<p>Compliance Manager</p><p>Are you an experienced compliance professional ready to lead and enhance compliance programs in the financial services industry? We are seeking a Compliance Manager to join a robust Legal & Compliance team. This role entails developing and overseeing compliance policies, procedures, and testing programs to ensure adherence to regulations and support organizational integrity.</p><p><br></p><p>Key Responsibilities</p><p>Manage the firm’s Electronic Communications Program, including policies, procedures, training, and surveillance in compliance with regulations.</p><p>Evaluate new technology projects and vendor assessments for potential regulatory risks and control requirements.</p><p>Participate in committees, refine related policies, and handle incident investigation, response, and remediation efforts.</p><p>Test accuracy of supervisory reports utilized for compliance oversight and regulatory purposes.</p><p>Perform control testing over Books and Records, Privacy, Cybersecurity, Vendor Management, and other processes to ensure regulatory compliance.</p><p>Revise written supervisory procedures and policies as needed, in response to evolving regulations, business processes, or testing outcomes.</p><p>Work across departments to resolve compliance-related issues and ensure the implementation of effective controls.</p><p>Develop and deliver compliance training to enhance understanding of policies across the organization.</p><p>Assist in responding to regulatory inquiries, audits, and remediation efforts as advised by regulatory bodies or firm leadership.</p><p>Identify and implement opportunities for operational and technological enhancements to improve efficiency and oversight.</p><p>Qualifications</p><p>7+ years of relevant compliance experience; prior institutional broker-dealer experience is a plus.</p><p>Bachelor’s degree required, with a focus in Business, Economics, Computer Science, or a related field preferred.</p><p>Proficiency with enterprise compliance systems, Microsoft Office Suite, and data analytics tools.</p><p>Strong interpersonal and written communication skills; ability to liaise effectively across departments in various settings.</p><p>Must be detail-oriented with the ability to manage and prioritize multiple tasks effectively while maintaining confidentiality.</p><p> </p><p>This position offers an opportunity to help shape and execute compliance programs in a dynamic and fast-paced environment, collaborating with teams committed to excellence.</p><p> </p><p>Ready to take the next step in your career? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to apply!</p>
<p>Robert Half is searching for a <strong>Organizational Change Management Consultant</strong> who can support a <strong>consulting services firm</strong> based in Seattle, WA. This Organizational Change Manager will be responsible for providing tactical change management services to drive the adoption for Microsoft 365 Copilot and more. Apply today!</p><p><br></p><p>This position is a<strong> 2-3 month contract</strong> opportunity <strong>at 40 hours a week. </strong>There may also be a <strong>potential to extend into 2026</strong> at <strong>20 hours per week. </strong></p><p><br></p><p><strong>Location: </strong>Hybrid - in Seattle, WA. (3 days onsite)</p><p><strong>Schedule: </strong>Monday - Friday 8 to 5 pm PST</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and implement a comprehensive adoption strategy for Microsoft 365 Copilot and Viva Engage, including tailored approaches for different organizational personas.</li><li>Actively engage on Viva Engage by posting weekly tips, addressing user questions, and executing communication strategies designed to enhance user experience.</li><li>Organize and lead monthly training sessions for Free Copilot Chat and Microsoft 365 Copilot to build user competency.</li><li>Host creative initiatives such as Copilot Challenges and Prompt-a-thons to encourage engagement, while capturing and distributing outcomes with the AI team.</li><li>Provide tactical support for establishing and implementing the AI Champion Network, ensuring peer learning and departmental collaboration.</li><li>Create quick-start guides tailored to AI champions using Brainstorm, the organization’s learning management tool.</li><li>Design and deliver role-based training sessions, ranging from introductory to advanced levels, for up to 10 departments using Brainstorm.</li><li>Collaborate with departments to identify specific use cases for role-based training, ensuring alignment with organizational goals.</li><li>Drive communication strategies that effectively inform and inspire users about new technological tools.</li><li>Facilitate cross-departmental engagement to ensure seamless adoption of new technology.</li></ul>
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
Responsibilities:<br>• Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions.<br>• Ensures operation by training client personnel and providing support.<br>• Maintaining and upgrading existing systems as required.<br>• Accept responsibility and ownership for all assigned tickets from creation to resolution, or to the point of escalation.<br>• Analyze ticket trends and incidents to identify potential problems or outages – and communicate to management in a timely manner.<br>• Maintain an up-to-date inventory of all IT assets.<br>• Manage user and computer accounts in Active Directory Users and computer or Entra ID.<br>• Creating system guidelines and documentation for the organization.<br>• Administer and provide technical support in Microsoft 365 and Azure tenant.<br>• Maintain Physical security systems.<br>• Maintain and troubleshoot enterprise printing platform.<br>• Participating in an on-call rotation, providing support outside of regular working hours as required<br>• This position may require travel to various offices within the US (10%).<br>Requirements<br>Expectations<br>• Excellent analytical, problem solving and communication skills.<br>• Customer service-oriented – with the ability to work with end-users of all technical literacy.<br>• Ability to work with minimal supervision and demonstrate appropriate initiative when making decisions.<br>• Accuracy and the ability to handle a high-volume of work efficiently are essential.<br>• High-level written and verbal proficiency in English.<br>Qualifications:<br>• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline; or equivalent experience.<br>• Windows Server 2016-2022<br>• Extensive experience managing Active Directory UC and GPO<br>• Experience managing Microsoft 365 tenants.<br>• Basic understanding of ITSM principles – including business expectations and communication.<br>• Minimum of three years’ experience working within a support position in the IT field, with advanced end-user troubleshooting experience.<br>• A+ and Net+ required. Security+ desired
