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179 results for Technical Support Analyst jobs

Technical Support Analyst

Tallahassee, Florida
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role focuses on issue investigation, ticket coordination, troubleshooting, and clear communication with users, internal teams, and external vendors. Responsibilities:• Manage incoming support requests by reviewing, categorizing, and routing incidents based on urgency, impact, and business need.• Communicate with users to collect complete issue details, clarify symptoms, and record the operational effect of reported problems.• Perform Tier 1 and Tier 2 troubleshooting to resolve common application and technical issues using established support practices and reference materials.• Open and coordinate vendor cases for defects or problems that require third-party involvement, ensuring follow-up through closure.• Work closely with technical teams, business analysts, infrastructure personnel, and external partners to move issues toward timely resolution.• Track incidents throughout the support lifecycle and help maintain compliance with service level expectations.• Keep records in the incident management system accurate, current, and detailed to support reporting and knowledge sharing.• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency and efficiency.• Identify repeat incidents, analyze support patterns, and recommend process improvements that reduce disruption and strengthen production support.• Assist with release activities, validation efforts, and post-implementation support during phased production rollouts.
2026-09-08T00:00:00Z

Technical Support Engineer

Austin, Texas
onsite
Permanent / Full Time
78000 - 90000 USD / Yearly
Technical Support EngineerOn-site | Austin, TX | Full Time Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer. This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Technical Support Engineer

Austin, Texas
onsite
Temporary / Contract
37 - 45 USD / Hourly
Technical Support EngineerOn-site | Austin, TX | Contract-to-Hire Robert Half is partnering with an Austin-based technology company to hire a Technical Support Engineer (contract-to-hire). This role will support the organization's technology environment, collaboration platforms, endpoint infrastructure, and workplace technology. It combines hands-on technical support with infrastructure administration, automation, system reliability, and conference room technologies. The ideal candidate is equally comfortable troubleshooting executive support issues, managing workplace technology, improving operational processes, and supporting enterprise systems and cloud platforms. Responsibilities:<ul><li>Provide exceptional technical support for employees, executives, and key stakeholders.</li><li>Support and maintain endpoint devices, collaboration tools, workplace technology, and core business systems.</li><li>Troubleshoot hardware, software, network, and application issues while driving timely resolution.</li><li>Manage conference room, audio/visual, and video conferencing technologies to ensure a seamless user experience.</li><li>Coordinate hardware deployments, repairs, inventory management, onboarding, and offboarding activities.</li><li>Develop and maintain technical documentation, knowledge base articles, and self-service resources.</li><li>Identify opportunities for automation, process improvement, and operational efficiency.</li><li>Partner with infrastructure, security, and business technology teams on projects and strategic initiatives.</li><li>Participate in on-call support and after-hours maintenance activities as needed.</li></ul>
2026-09-18T00:00:00Z

Technical Customer Service Analyst

Covington, Georgia
onsite
Temporary / Contract
18 - 18 USD / Hourly
About the OpportunityAre you looking to break into the IT or technology support field? This role is an excellent entry point for individuals who enjoy helping people, solving problems, and building foundational technical skills in a professional environment.While this is not a highly technical IT position, you'll gain valuable experience working in a customer support setting, learning troubleshooting fundamentals, and supporting mobile device users. The company provides a structured onboarding program/extensive training to help you succeed from day one along with a clear promotion pathway. Responsibilities<ul><li>Provide first-level support for wireless/cellular customers in a call center environment</li><li>Serve as the primary point of contact for customers experiencing service or device-related issues</li><li>Assist customers with device setup, SIM card activation, call, text, and data service issues</li><li>Follow established troubleshooting procedures and scripted workflows to resolve common issues</li><li>Guide customers through steps such as: resetting network settings, updating APN configurations, rebooting devices, reinserting SIM cards, verifying account information</li><li>Escalate issues involving provisioning, network outages, number porting, or complex technical problems as needed</li><li>Answer basic account and service-related questions, including plan features and device compatibility</li><li>Accurately document customer interactions in ticketing and CRM systems</li><li>Deliver clear, professional, and friendly customer support</li><li>Meet established quality, compliance, and performance standards</li></ul>Please note: This position is onsite, Monday-Friday, in Covington, GA. Do not apply to this posting if you're not already local to metro Atlanta and willing to work onsite.
2026-09-16T00:00:00Z

IT Support Analyst

El Segundo, California
onsite
Temporary / Contract
22 - 23 USD / Hourly
Robert Half is seeking Entry-Level IT Support Technician to join our client's team. This is a great opportunity for a recent college graduate, IT student, or early-career professional looking to build their technical career in a hands-on environment. The ideal candidate is someone who is eager to learn, comfortable troubleshooting technology, and has a strong customer-service mindset. You do not need to know everything on day one, we're looking for someone with a solid technical foundation, a willingness to learn, and the tenacity to grow. *******This position is ideal for candidates who have recently graduated or are transitioning into their first professional IT role. Internships, school projects, labs, certifications, help desk experience, retail technology support, and other hands-on technical experience are all considered valuable.************ The environment includes a mix of Mac and Windows systems, with Windows making up a significant portion of the support environment.Experience with the following technologies is helpful, but can be trained for the right candidate:· Windows· macOS· Azure· Microsoft Entra ID· Okta· Single Sign-On (SSO)· Microsoft 365· Identity and Access Management· Hardware/software troubleshooting
2026-09-11T00:00:00Z

IT Support Analyst

Madison, Wisconsin
onsite
Permanent / Full Time
45000 - 65000 USD / Yearly
Robert Half is seeking an IT Support Specialist for our partner in the Madison area. This role will provide day-to-day technical support to end users, troubleshoot hardware and software issues, and help maintain a reliable technology environment. Responsibilities<ul><li>Serve as the primary point of contact for IT support requests and track issues through resolution.</li><li>Provide technical support for computers, phones, software, and Microsoft 365 applications.</li><li>Troubleshoot user issues and escalate more complex problems to senior IT staff when needed.</li><li>Maintain accurate hardware and software asset records.</li><li>Assist users with training on software, devices, and technology processes.</li><li>Identify recurring technical issues and recommend longer-term solutions.</li><li>Document troubleshooting steps, resolutions, and procedures for the IT knowledge base.</li><li>Support Windows-based domain infrastructure and virtualization environments.</li><li>Follow established IT, security, and organizational policies and procedures.</li></ul>
2026-09-10T00:00:00Z

IT Support Analyst

Pleasanton, California
onsite
Temporary to Hire
35 - 38 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-09-24T00:00:00Z

Help Desk Support Analyst

Jacksonville, Florida
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk Support Analyst to join a team in Jacksonville, Florida in a contract-to-permanent capacity. This position is ideal for someone who combines hands-on technical support experience with strong analytical thinking and careful documentation practices. The role focuses on resolving service desk issues, identifying underlying causes of recurring problems, and turning technical findings into clear updates that support business decisions. Responsibilities: • Resolve incoming help desk requests by troubleshooting technical issues, documenting findings, and delivering timely support to end users. • Investigate recurring incidents to determine underlying causes and recommend practical corrective actions that reduce repeat issues. • Review technical information and support data to identify trends, exceptions, and opportunities for service improvement. • Maintain accurate ticket records, support notes, and written procedures to ensure clear communication across teams. • Use Excel and data visualization tools to organize large volumes of information and present meaningful insights. • Partner with internal teams, customers, and external contacts to clarify issues, share updates, and support effective problem resolution. • Manage multiple assignments in a fast-paced environment while adjusting priorities based on business needs and ticket volume. • Contribute to a collaborative support environment while also working independently to move issues forward with minimal oversight.
2026-09-09T00:00:00Z

Technical Support Representative

Lindon, Utah
remote
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Technical Support Representative to join our team on a contract basis. In this role, you will assist users with setting up multi-factor authentication (MFA), resolve routine technical issues in a Windows environment, and provide clear support for business software setup and usage. This opportunity is well suited for someone with strong written and verbal communication skills and a customer-focused approach to service desk support. Responsibilities:• Assist platform users with questions and issues related to multi-factor authentication deployment and account access• Respond to service desk requests, document issues accurately, and provide updates through ticketing systems• Communicate technical instructions in a clear, detail-focused manner through written and digital channels• Escalate unresolved issues when necessary while ensuring proper follow-up and resolution tracking
2026-09-25T00:00:00Z

Tech Support Manager

Little Rock, Arkansas
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-09-09T00:00:00Z

Desktop Support Analyst

Chattanooga, Tennessee
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are looking for a Desktop Support Analyst to deliver responsive, hands-on technical support for users across multiple client environments in Chattanooga, Tennessee. This Contract position is ideal for someone who enjoys solving desktop and connectivity issues directly at the point of need while providing a high-quality, customer-focused experience. The role centers on Tier II support, combining independent troubleshooting with onsite assistance and clear communication for both technical and nontechnical users. Responsibilities: • Resolve escalated end-user issues that require deeper analysis beyond initial help desk support, ensuring timely and effective outcomes. • Visit local client locations as needed to provide in-person assistance for hardware, software, and connectivity problems. • Diagnose and repair issues involving Windows workstations, printers, VPN access, Microsoft applications, and general desktop performance. • Prepare, deploy, and configure desktop and workstation equipment for new and existing users. • Manage routine Active Directory tasks such as account creation, user updates, and access-related support. • Investigate network-related problems by checking cabling, switches, firewalls, and other infrastructure components tied to endpoint connectivity. • Determine when issues can be resolved directly and when advanced technical teams should be engaged for additional support. • Record troubleshooting steps, resolutions, and status updates accurately within the ticketing system. • Communicate progress and technical guidance clearly to users with varying levels of technical understanding.
2026-09-25T00:00:00Z

Desktop Support Analyst

Palo Alto, California
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-09-18T00:00:00Z

Desktop Support Analyst

Nashville, Tennessee
onsite
Temporary / Contract
25 - 30 USD / Hourly
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization. Key Responsibilities:<ol><li>Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li>Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li>Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li>Software Support: Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li>User Training: Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li>Security: Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li>Collaboration: Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li>End-User Satisfaction: Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
2026-09-22T00:00:00Z

Desktop Support Analyst

Louisville, Kentucky
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance at a manufacturing site in Louisville, Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who enjoys working directly with employees, resolving everyday technology issues, and serving as the primary onsite IT contact while partnering with a broader support team. The role supports office and plant users across a largely Windows-based environment and requires a practical, service-oriented approach to equipment setup, troubleshooting, and user guidance. Responsibilities: • Provide in-person desktop and help desk support for office staff, corporate users, and plant personnel, handling a wide range of first- and second-level technical issues. • Diagnose and resolve problems involving Windows systems, software, hardware components, printers, peripheral devices, and routine connectivity concerns. • Support manufacturing-related printing equipment, including Zebra label printers and multifunction or network printers, by addressing setup, connection, and basic performance issues. • Prepare, image, configure, and deploy desktops and laptops for new employees and replacement needs, including domain setup and application installation. • Maintain user accounts through Active Directory by updating account details, resetting passwords, and adjusting security group access as needed. • Investigate basic network and access issues, resolve straightforward problems when possible, and route advanced matters to the appropriate infrastructure or networking teams. • Record, track, and update incidents in the ticketing system to ensure clear documentation, timely follow-up, and proper escalation. • Assist users in a primarily Windows environment while also providing limited support for macOS devices and legacy platform access issues such as AS400 credential support. • Work with internal IT partners and external vendors to coordinate solutions for hardware, software, and service-related problems. • Travel occasionally to other company locations for training, onsite support coverage, or device-related assistance when needed.
2026-09-24T00:00:00Z

Desktop Support Analyst

Tempe, Arizona
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a Desktop Support Analyst to provide dependable end-user technology support for a transport organization based in Tempe, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach and can support desktop environments in a fast-moving enterprise setting. The role focuses on maintaining secure, reliable workstation operations, resolving technical issues efficiently, and partnering with internal teams to improve the overall user support experience. Responsibilities: • Deliver hands-on support for desktop and workstation issues, including diagnosis, repair, setup, and ongoing maintenance for end-user devices. • Administer and troubleshoot Windows-based environments, user accounts, permissions, and related configurations across enterprise systems. • Support desktop deployment activities such as imaging, installation, upgrade coordination, and replacement of hardware and software assets. • Investigate and resolve incidents involving Microsoft Office applications, Outlook, email access, and other business-critical desktop tools. • Configure and maintain desktop connectivity settings to ensure reliable access to network resources and company systems. • Communicate technical guidance and security-related practices in a clear manner to employees with varying levels of technical understanding. • Collaborate with IT operations teams and business stakeholders to address recurring issues, improve service delivery, and support operational priorities. • Manage multiple support requests simultaneously, adjust to shifting demands, and apply sound judgment when determining issue severity and next steps.
2026-09-24T00:00:00Z

Desktop Support Analyst II

Austin, Texas
onsite
Temporary / Contract
25 - 30 USD / Hourly
Desktop Support Analyst IIOnsite | Austin, TX | Contract with potential to hire Robert Half is partnering with a retail client to hire a Desktop Support Analyst II (contract with opportunity to go full-time) to provide hands-on technical support for end users across a Microsoft-centric environment. This role will be responsible for troubleshooting hardware, software, and access-related issues. The ideal candidate is customer-focused, technically proficient, and capable of resolving escalated support issues in a fast-paced environment. Responsibilities:• Provide Tier 2 desktop and end-user support for Windows 11 workstations, laptops, and POS equipment.• Support user accounts, permissions, and device management within Azure Active Directory (Entra ID).• Diagnose common hardware, software, and operating system problems and apply practical solutions to restore functionality.• Configure, enroll, update, and maintain endpoint devices while enforcing security and compliance policies.• Perform software installations, hardware upgrades, system imaging, and asset management activities.• Manage and deploy devices using Microsoft Intune and Windows Autopilot.• Provide support for Shopify POS systems, including retail hardware.• Create and maintain technical documentation, user guides, and knowledge base articles.• Participate in onboarding and offboarding processes, including account provisioning, device deployment, and access management.• Utilize Zendesk to manage support tickets, document resolutions, and maintain service level agreements (SLAs).
2026-09-25T00:00:00Z

Tier 2 Onsite Technical Support Analyst

Sandy, Utah
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Tier 2 Onsite Technical Support Analyst to deliver responsive, high-quality technical support for users in Utah. This role focuses on resolving escalated desktop, network, server, and endpoint issues while providing onsite assistance and maintaining a strong customer service experience. The ideal candidate brings solid troubleshooting skills, works well independently, and partners effectively with service desk teams and client IT contacts to keep systems secure, stable, and efficient. Responsibilities:• Handle support requests escalated from Tier 1 analysts, investigate root causes, and drive issues through to resolution within expected service timelines.• Provide onsite assistance to end users and client IT teams by diagnosing hardware, software, operating system, and connectivity problems across supported environments.• Troubleshoot more advanced incidents affecting workstations, servers, virtual systems, and network services, including urgent response outside standard business hours when needed.• Perform basic technology deployments, configuration updates, and support tasks within client environments while ensuring minimal disruption to operations.• Maintain accurate ticket notes, service records, troubleshooting logs, and status updates to support visibility, reporting, and knowledge sharing.• Create and deliver user guidance, technical documentation, and practical instruction to help employees use supported equipment and applications effectively.• Collaborate with internal technical groups and business stakeholders to identify service improvements, recommend system changes, and support new technology solutions.• Review system activity, server events, and security-related alerts to identify issues early, apply corrective actions, and support compliance with established security standards.• Support the development of Tier 1 staff by offering guidance, sharing technical knowledge, and helping reinforce consistent service desk practices.• Monitor open incidents and service requests to help ensure prompt follow-up, strong customer communication, and a positive support experience for clients
2026-09-23T00:00:00Z

Help Desk/Desktop Support Analyst

Piqua, Ohio
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a manufacturing environment in Piqua, Ohio. This Long-term Contract position focuses on resolving end-user technical issues, maintaining reliable desktop systems, and delivering responsive service across the Microsoft ecosystem. The ideal candidate brings strong troubleshooting ability, experience working with Windows-based environments, and a customer-focused approach to ticket resolution. Responsibilities: • Provide front-line technical assistance for desktop, software, and user access issues in a manufacturing setting. • Diagnose and resolve incidents involving Microsoft Windows systems, standard business applications, and workstation performance. • Manage service desk requests from intake through closure while keeping users informed on progress and next steps. • Support user account administration and access management tasks within Active Directory. • Assist with device deployment, software distribution, and endpoint maintenance using Microsoft SCCM tools. • Contribute to support activities related to Microsoft 365 applications and collaboration platforms, including SharePoint when needed. • Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing. • Partner with internal technical teams on system support efforts, including integration-related tasks where applicable.
2026-09-24T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, New York
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T00:00:00Z

Help Desk/Desktop Support Analyst

Charlotte, North Carolina
onsite
Temporary / Contract
29 - 34 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support employees with day-to-day technology needs and ensure reliable delivery of end-user hardware services in Charlotte, North Carolina. This Long-term Contract position is well suited for someone who enjoys hands-on technical work, organized asset coordination, and responsive user support across a distributed workforce. The role will contribute to device readiness, inventory accuracy, and process improvement while helping strengthen internal IT operations. Responsibilities: • Prepare, configure, image, and deploy laptops and related equipment for new and existing employees. • Coordinate packaging and shipment of IT hardware to team members in domestic and international locations. • Oversee asset records throughout the device lifecycle, including inventory updates, usage tracking, and reporting accuracy. • Provide timely support for end users by resolving common hardware and software issues and escalating when appropriate. • Execute hardware rollout activities for a geographically dispersed employee population. • Assist with operational IT tasks tied to the shift from externally supported services to an internally managed support model. • Work with leadership to refine support workflows, improve documentation standards, and strengthen IT infrastructure practices. • Maintain clear records of equipment assignments, deployments, service activity, and support outcomes.
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Burton, Michigan
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Burton, Michigan on a short-term Contract assignment starting next week. This fully onsite role supports day-to-day technical needs for internal users, handling common desktop and access issues with a responsive, service-oriented approach. The ideal candidate brings hands-on experience with Microsoft Windows environments, user support, and practical troubleshooting across a range of end-user incidents. Responsibilities: • Provide front-line technical assistance for end users experiencing workstation, login, printing, and network connectivity issues. • Resolve support requests through remote troubleshooting or onsite assistance at user locations as needed. • Manage and update service desk tickets to ensure issues are documented, prioritized, and closed in a timely manner. • Support user account access and password-related requests within Active Directory. • Diagnose desktop and laptop problems in Microsoft Windows 10 environments and apply effective solutions. • Escalate more complex incidents when necessary while maintaining clear communication with users and internal stakeholders. • Install, configure, and support standard desktop hardware and software used across the organization.
2026-09-17T00:00:00Z

Help Desk/Desktop Support Analyst

Fort Worth, Texas
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a retail organization in Fort Worth, Texas in a contract capacity with the potential for a permanent role. This job opportunity is with a growing retail and consumer services organization that relies heavily on technology to support locations nationwide. The team is seeking junior IT professional who enjoys troubleshooting, customer interaction, and learning a wide range of technologies in a fast-paced support environment. This position supports both corporate and store users by resolving everyday technology issues across devices, applications, and core systems while delivering a strong customer experience. POSITION TITLE: Junior Level IT Help DeskLOCATION: Fort Worth, TX (Onsite)RATE: $21/hourCONTRACT TO PERMANENTRESPONSIBILITIES<ul><li>Provide first-level technical support for end users across multiple locations, resolving hardware, software, application, and connectivity issues.</li><li>Troubleshoot and support POS systems, printers, phones, laptops, tablets, and other business-critical technologies.</li><li>Respond to support requests via phone, email, and ticketing systems while maintaining accurate documentation and timely updates.</li><li>Escalate complex issues when necessary and follow established processes to ensure efficient issue resolution.</li><li>Assist with equipment deployment, installation, maintenance, and occasional travel to support remote sites and technology projects.</li></ul>
2026-09-15T00:00:00Z

Help Desk/Desktop Support Analyst

Beloit, Wisconsin
onsite
Temporary to Hire
24.738 - 28.644 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies. Responsibilities: • Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner. • Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices. • Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup. • Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime. • Manage incoming service desk requests, document work performed, and provide updates through the ticketing process. • Administer basic user account and access tasks within Active Directory as part of end-user support activities. • Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns. • Maintain organized workstation standards and ensure devices are properly configured for business use.
2026-09-10T00:00:00Z

Help Desk/Desktop Support Analyst

Houston, Texas
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for a fully on-site operations environment in Houston, Texas. This Long-term Contract position is ideal for someone who can step into a fast-paced setting, resolve day-to-day user issues efficiently, and collaborate closely with both IT and operations teams. The role focuses on maintaining desktop performance, supporting end users, and ensuring timely response to service requests in a compact, high-activity center. Responsibilities: • Deliver on-site desktop and help desk support for employees, addressing hardware, software, and access-related issues across the operation. • Troubleshoot Windows 10 and Microsoft environment problems, restoring user productivity through practical and timely solutions. • Manage incoming service desk tickets, prioritize requests appropriately, and provide clear updates through resolution. • Support user account administration tasks in Active Directory, including access changes, password resets, and basic permissions support. • Work closely with both IT leadership and operational stakeholders to align technical support with daily business needs. • Set up, maintain, and replace end-user equipment as needed to keep workstations functioning reliably in an on-site setting. • Assist with technical readiness for operational changes or environment updates when required as part of ongoing support activities. • Document recurring issues, resolutions, and support activities to improve service consistency and knowledge sharing.
2026-09-16T00:00:00Z

Help Desk/Desktop Support Analyst

Palo Alto, California
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users. • Escalate more complex incidents when needed while maintaining ownership of issues through completion. • Assist with workstation setup, software installation, and general configuration to support daily business operations. • Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
2026-08-27T00:00:00Z