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Desktop Support Analyst
<p>Responsible for maintaining customer satisfaction for overall IT support for designated site(s)</p><p>· Responsible for troubleshooting and resolving hardware, software and network issues</p><p>· Responsible for Plant Systems support including vendor collaboration and troubleshooting</p><p>· Responsible to collaboration between multiple teams for continuous improvement</p><p>· Responsible for cyber security compliance related to OS updates, patches and maintenance</p><p>· Responsible for site level incident management and point of escalation</p><p>· Responsible for hardware configuration and deployment for employee onboarding</p><p>· Responsible for hardware asset management for equipment inventory and end of life</p><p>management</p><p>· Responsible for completing and filing system-related documentation</p><p>· Must maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems</p><p><br></p>
<p>Qualifications and Requirements:</p><p>· Proficient with MS Office and Microsoft Workstation operating systems as well as Windows</p><p>W2K/W2K3 domains.</p><p>· Minimum of 6 years broad-based experience in computer/network support in a Microsoft</p><p>environment.</p><p>· Knowledge of current technological developments/trends.</p><p>· This is an onsite support role.</p>
<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Cambridge, MD
  • onsite
  • Temporary
  • 25 - 41 USD / Hourly
  • <p>Responsible for maintaining customer satisfaction for overall IT support for designated site(s)</p><p>· Responsible for troubleshooting and resolving hardware, software and network issues</p><p>· Responsible for Plant Systems support including vendor collaboration and troubleshooting</p><p>· Responsible to collaboration between multiple teams for continuous improvement</p><p>· Responsible for cyber security compliance related to OS updates, patches and maintenance</p><p>· Responsible for site level incident management and point of escalation</p><p>· Responsible for hardware configuration and deployment for employee onboarding</p><p>· Responsible for hardware asset management for equipment inventory and end of life</p><p>management</p><p>· Responsible for completing and filing system-related documentation</p><p>· Must maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems</p><p><br></p>
  • 2026-02-27T00:00:00Z

Desktop Support Analyst Job in Cambridge, MD | Robert Half